FRONT OFFICE DEPARTMENT - Receptionist / Front Desk Associate

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Job Description

The GSA supports the daily operations of the boutique hotel by assisting with guest accommodation services, room coordination, and personalized guest experiences. This role ensures rooms are prepared to standard, guest requests are handled promptly, and communication between departments runs smoothly to deliver a warm, memorable stay.

Responsibilities

● Assist guests with check-in/check-out support, room orientation, and general inquiries. ● Handle guest requests, concerns, and special arrangements with a friendly, personalized approach ●. Coordinate with Housekeeping to ensure rooms are cleaned, inspected, and ready for arrival.● Ensure guest privacy, security, and confidentiality at all times.● Ensure guest privacy, security, and confidentiality at all times.

What We're Looking For

●. Warm, guest-focused attitude with attention to detail.● Strong communication and interpersonal skills.● Ability to multitask in a small-team, hands-on environment.● Problem-solving and adaptability.● Willingness to work shifts, weekends, and holidays.

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