Hotelier Talks

The Kitchen of Tomorrow: Sanandan Sudhir’s Take on Culinary Innovation

Nishang Narayan

04-November-2024

The Kitchen of Tomorrow: Sanandan Sudhir’s Take on Culinary Innovation

As the culinary world embraces innovation, Sanandan Sudhir emerges as a pioneering force with his groundbreaking invention, On2Cook. Hailing from Jalandhar, Punjab, Sanandan’s journey reflects a unique blend of passion and expertise. Armed with an engineering degree from the National Institute of Technology in Jamshedpur and a postgraduate degree in Industrial and Product Design from the National Institute of Design, he has cultivated a remarkable career over two decades. Sanandan's experience at GE Healthcare in Bangalore, where he made significant contributions to industrial design and innovation, laid the groundwork for his entrepreneurial venture, InventIndia Innovations. Today, he is transforming the cooking landscape by leveraging technology to create seamless and enjoyable cooking experiences. In our conversation, Sanandan shares the fascinating journey behind On2Cook, touted as the world's fastest cooking device. He discusses the challenges he faced during its development, the revolutionary impact it has on traditional cooking methods, and how it enhances efficiency in both professional and home kitchens. With On2Cook reducing cooking time by 70% and saving 40% energy, Sanandan explains how it caters to modern lifestyles while preserving essential nutrients in food. Sanandan delves into the integration of AI in On2Cook, discussing its ability to automate recipe guidance and streamline kitchen operations. He emphasizes the importance of innovation in the HORECA sector, where On2Cook's unique features can significantly reduce labor costs and improve service times. Furthermore, he highlights the significance of securing global patent protection for On2Cook, which has enabled the brand to confidently enter international markets. Sanandan shares his vision for the future of cooking technology, hinting at exciting developments in automation and portable cooking solutions. Join us as Sanandan Sudhir provides valuable insights into the future of culinary innovation and how On2Cook is poised to revolutionize cooking as we know it. You can check out the complete interview in the November issue of Hospitality News, available on our website.

Navigating Luxury: An Interview with Gaurav Sinha of JW Marriott Bengaluru

Nishang Narayan

04-November-2024

Navigating Luxury: An Interview with Gaurav Sinha of JW Marriott Bengaluru

In the heart of Bengaluru's vibrant hospitality scene, Gaurav Sinha stands out as a seasoned professional dedicated to enhancing the guest experience at JW Marriott Bengaluru. With over two decades of experience in the industry, Gaurav has honed his skills across renowned establishments like Taj and The Leela, where he developed a profound understanding of luxury service standards. In an exclusive interview, Gaurav shares his journey through the evolving landscape of luxury hospitality. He highlights the importance of adaptability and innovation in a competitive market, particularly in a city that is constantly evolving. Gaurav emphasizes JW Marriott's commitment to sustainability, detailing initiatives that blend luxury with environmental responsibility, which is increasingly important to today’s travelers. Gaurav also discusses the significance of personalized service, explaining how technology is enhancing guest interactions without compromising the warmth and intimacy that define luxury hospitality. His insights reflect a broader trend within the industry, where the focus is shifting towards creating unique, memorable experiences that resonate with guests on a personal level. As he reflects on the hotel's journey over the past decade, Gaurav recounts notable moments that exemplify JW Marriott's commitment to excellence and community engagement. He shares stories of how the hotel has adapted to meet changing guest expectations, fostering a culture that prioritizes both luxury and genuine connection. Join us as Gaurav Sinha delves into his vision for the future of hospitality and what it takes to maintain the high standards synonymous with the JW Marriott brand. This interview promises to be an enlightening exploration of the art of luxury service, perfect for anyone passionate about the hospitality industry. You can check out the complete interview in the November issue of Hospitality News, available on our website.

Elevating Hospitality Standards: Insights from Vikas Sood of The Leela Gandhinagar

Nishang Narayan

04-November-2024

Elevating Hospitality Standards: Insights from Vikas Sood of The Leela Gandhinagar

In an exclusive interview, Vikas Sood, the General Manager of The Leela Gandhinagar and the Mahatma Mandir Convention & Exhibition Centre, shared valuable insights into the hospitality landscape. With nearly two decades of experience with renowned brands like Taj, Hyatt, Accor, and Marriott, Sood's expertise has been instrumental in establishing The Leela Gandhinagar as a premier destination for luxury and MICE events. When we inquired about his approach to ensuring high hotel customer service and guest satisfaction, he emphasized, “Our vision at The Leela Gandhinagar and Mahatma Mandir Convention and Exhibition Centre has always been to offer an unmatched blend of luxury, world-class hospitality, and state-of-the-art facilities. By combining the elegance and opulence of The Leela with the scale and versatility of Mahatma Mandir, we’ve created a unique destination that caters to both discerning luxury travelers and large-scale MICE events. A key part of our success has been our unwavering commitment to service excellence, ensuring that every guest experience is distinguished by warmth, personalization, and attention to detail." We also asked Sood how he stays updated on industry trends and implements innovative practices in the hotel. He remarked, “The hospitality industry has changed a lot in the past few years. Technology is playing the key role of an enabler and it will continue to have an increasingly important role in the industry in the coming years. At The Leela Gandhinagar, we closely monitor industry shifts and customer preferences, allowing us to anticipate changes and adapt accordingly. We have implemented cutting-edge technology, ensuring we meet the evolving needs of our guests. Our focus on sustainability, unique cultural experiences, and strategic collaborations has helped us maintain our position as a leader.” The conversation with Sood highlighted his commitment to excellence and innovation within the hospitality sector. For those interested in delving deeper into his insights, you can check out the complete interview in the November issue of Hospitality News, available on our website.

The Heart Behind Mool: Dipti and Mithilesh Shetty's Culinary Legacy

Nishang Narayan

04-November-2024

The Heart Behind Mool: Dipti and Mithilesh Shetty's Culinary Legacy

In an exclusive conversation with Hospitality News, Dipti and Mithilesh Shetty, co-founders of Mool: Kitchen & Bar and Mool: Kaapi Bar & Bakes, opened up about their dedication to preserving regional Indian culinary traditions. The Shettys have built Mool with the goal of bringing authentic, lesser-known Indian recipes to the forefront of the country’s bustling culinary landscape. With over 30 years of combined experience in the industry, their passion is palpable as they dive into their unique concept, journey, and ambitions for Mool. When asked about the origins of Mool, Dipti and Mithilesh shared, “The concept behind Mool, which means 'from the source,' is deeply personal to us. As avid travelers and food enthusiasts, we’ve always been on the lookout for authentic culinary experiences. We observed that while many restaurants utilize regional produce, few actually serve Indian food in its traditional forms. To stay true to our vision, we decided to learn traditional recipes directly from homemakers across the country. This journey taught us not only about various ingredients but also the cultural significance behind each dish, allowing us to offer our guests in Mumbai a genuinely authentic experience.” On how they ensure authenticity while appealing to a modern audience, Mithilesh added, “Our team prioritizes quality over profit. We source ingredients from their original sources—wild nettle from Uttarakhand, Hing from Rajasthan, and Sattu from Jharkhand. By collaborating with reputable vendors and sticking to local origins, we maintain consistency in our dishes, capturing our guests’ interest with true hyper-local flavors.” Mool’s mission is more than just showcasing food; it’s about empowering local home chefs and highlighting India’s culinary richness. Dipti explained, “Our initial challenge was persuading local home cooks to share their treasured recipes with us. Once we built trust, we traveled across 15 regions, documenting each chef's story and signature recipe. Upon returning, we invited these home chefs to Mool to validate our preparation of their dishes, ensuring authenticity remains central to our offerings.” Discussing Mool’s commitment to sustainability and ethical sourcing, Dipti elaborated, “Sustainability is woven into our business model. We source ingredients from organic farms and directly from farmers, providing them with steady income. Additionally, we share a portion of each meal’s proceeds with the homemakers whose recipes inspire our menu, reinforcing our commitment to supporting their culinary traditions.” Balancing fine dining elements with a relaxed, welcoming atmosphere is part of Mool’s unique identity. “While we appear to be a fine dining establishment, we embrace an upmarket Fine Casual concept at our core. This blend of casual charm with a touch of sophistication lets our guests savor regional Indian culinary delights in a relaxed setting,” Mithilesh shared. “Eating with your hands is encouraged here, adding an intimate and authentic touch to the dining experience.” The Shettys also discussed how seasonal ingredients and Indian festivals influence Mool’s offerings. “India’s festivals shape our menu,” Mithilesh noted. “From a Lohri menu in January to special dishes for Holi, Eid, and Diwali, we create festive menus celebrating India’s culinary heritage. This October, for example, we’re excited to offer a vegetarian Navratri Thali that highlights the goodness of millets.” Looking to the future, Dipti and Mithilesh envision Mool expanding beyond metropolitan cities and potentially into international markets. “Our goal is to reach more audiences who appreciate authentic Indian cuisine,” said Mithilesh. “With a straightforward menu focused on lesser-known regional specialties, we’re confident that Mool can resonate with both NRI communities and international diners.” The interview offered a profound look at the Shettys’ dedication to culinary authenticity and cultural preservation. It was a pleasure to delve into their journey and vision for Mool. You can check out the complete interview in the November issue of Hospitality News, available on our website.

From Wow Factor to Flavor: How Phurr Delivers an Unforgettable Experience

Nishang Narayan

04-November-2024

From Wow Factor to Flavor: How Phurr Delivers an Unforgettable Experience

Phurr has quickly emerged as a favorite among Bangalore’s food enthusiasts, offering a modern vegetarian dining experience in a stylish setting. Known for pushing culinary boundaries, Phurr has attracted attention across the city, and we were excited to experience it firsthand. During our visit, we sat down with Rahul Lunawat, one of Phurr’s founders, who shared his insights into what makes Phurr a standout. From the moment we walked in, the welcoming ambiance set the tone. Designed by a renowned Mumbai-based architectural firm, Phurr’s interiors impress immediately—a perfect complement to the dining experience they aim to offer. “The ambiance is just as important as the food,” Rahul explained. “It needed to be memorable, something people would talk about long after they leave.” Phurr has established a reputation for reimagining vegetarian cuisine, with over 120 dishes on the menu, including vegan and Jain options. When asked about what sets Phurr apart, Rahul emphasized their commitment to delivering an experience that keeps guests coming back. “In a city with new restaurants popping up every day, we knew we had to offer something unique. It’s all about giving people a dining experience they’ll love and remember,” he shared. The extensive menu showcases Phurr’s creative approach, with signature dishes like the Phurr Biryani Nuggets and Ratatouille Gujiya quickly becoming customer favorites. Rahul shared the process behind creating these dishes, balancing creativity with familiarity. “There’s a fine line between being unique and going too far. We spent a lot of time testing each dish—for taste, texture, and presentation,” he said. Phurr’s success also lies in its ability to blend innovation with tradition. While the starters are often experimental, the main courses offer a comforting selection of classic dishes. “We wanted to strike a balance—new and exciting starters, but familiar main courses. This way, guests can try something different without feeling overwhelmed,” Rahul explained. In just eight months, Phurr has become one of Bangalore’s most talked-about spots. Rahul attributes their success to a focus on details and constant innovation. “It’s about giving guests more than they expect. From an amuse-bouche to greet them to new menu items every month, we’re always looking for ways to surprise our customers,” he shared. Phurr also stands out for its creative collaborations. By working with culinary experts like Chef Sombir on the menu and mixologist Avinash Kapoli for unique mocktails, Phurr has elevated its dining experience. “These partnerships bring fresh perspectives to what we do. We’ll keep collaborating with experts to ensure Phurr remains exciting,” Rahul noted. Reflecting on his journey from brainstorming ideas at Airlines Hotel to running one of Bangalore’s top restaurants, Rahul’s advice to aspiring restaurateurs was simple yet powerful. “The restaurant industry is tough. You need passion and hard work to succeed. Even after seven years, we’re hands-on every day, constantly creating new experiences and pushing the brand forward,” he said. As we left Phurr, it was clear why this restaurant has captivated Bangalore’s food lovers. With its thoughtfully crafted menu, inviting ambiance, and focus on innovation, Phurr promises an unforgettable dining experience that keeps guests coming back for more. You can check out the complete article in the November issue of Hospitality News, available on our website.

Shaping Hospitality Through RICCH Values

Nithyakala Neelakandan

04-November-2024

Shaping Hospitality Through RICCH Values

Clarks Exotica Convention Resort & Spa, located just outside Bangalore, is a luxury resort known for its world-class hospitality and business facilities. Offering expansive convention halls, wellness amenities, and impeccable hospitality, it provides a seamless blend of relaxation and productivity, catering to both tourists and corporate clients. Rakesh Kumar is an experienced hospitality professional with over 17 years of expertise in the industry, currently serving as Associate Director of Rooms at Clarks Exotica Bengaluru. In this role, which he has held since April 2018, Rakesh oversees room operations, ensuring seamless guest experiences and driving service excellence across departments. Prior to this, Rakesh served as Front Office Manager at Clarks Exotica for four and a half years. With a deep understanding of front desk management, he has contributed to smooth operations across multiple hotel brands, including roles at Fairfield by Marriott and Courtyard by Marriott. His career began with frontline roles at esteemed hotels such as Westin Hotels & Resorts, Hilton Garden Inn, and The Grand Vasant Kunj, New Delhi, where he honed his skills in guest services and hospitality operations. With experience spanning multiple regions, including Bangalore, New Delhi, and Ahmedabad, Rakesh has consistently proven his ability to lead teams, improve operations, and deliver memorable guest experiences. "We have a core value and we call it RICCH—Respect-Integrity- Compassion-Creativity-Health. We don’t believe in framing our core value on notice board rather all the team members display the same on daily basis not only at work place rather in personal life as well," says Rakesh Kumar about Clarks Exotica's Culture. "We believe in nurturing talent from within. Our comprehensive career development programs provide employees with clear pathways for advancement. We understand that a happy, motivated workforce directly translates into better guest experiences," he comments about the employee development and retention in Clarks Exotica.  He shares more insights on guest experience, sustainable practices, leadership challenges and much more in this exclusive interview. Catch the complete interview at the November Issue of the HospitalityNews Magazine, available now online. You can now purchase the hardcopy of the magazine either as a single issue or subscribe for 12 months. For more details, visit Magazine.

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A Champion’s Perspective: Chef Naresh Hari on Creativity, Sustainability, and Global Recognition

Nithyakala Neelakandan

04-November-2024

A Champion’s Perspective: Chef Naresh Hari on Creativity, Sustainability, and Global Recognition

Sharing his thoughts on the honor of representing India, a nation celebrated globally as a culinary haven, Chef Naresh Hari says, “There wasn’t a single moment—rather a series of opportunities that shaped my path.” He says the constant encouragement from his Culinary Director and the chefs around him has been instrumental in this journey. “They have always provided me with the creative space to innovate and experiment, which has refined my skills and prepared me for such global recognition,” he adds. The Barilla Pasta Championship Asia 2024, a preystigious culinary event organized by Barilla, the renowned Italian pasta and sauce brand, brought together exceptional talent from across Asia. This esteemed competition showcased the creativity and skill of chefs from Singapore, Malaysia, Japan, China, India, the Philippines, Vietnam, and South Korea. His dish draws inspiration from the classic Carbonara. “I’ve incorporated a rich egg-based sauce, and instead of the traditional elements, I’ve introduced a ham mousse,” he says. He mentions that the dish is a tribute to timeless Italian flavors, reimagined with a modern twist that showcases both technique and innovation. Interesting, right? There is more to his story.  Catch the complete interview at the November Issue of the HospitalityNews Magazine, available now online. You can now purchase the hardcopy of the magazine either as a single issue or subscribe for 12 months. For more details, visit Magazine.

Rassense’s Farm to Plate Approach to Corporate Catering

Nithyakala Neelakandan

04-November-2024

Rassense’s Farm to Plate Approach to Corporate Catering

Sanjay Kumar, CEO, Rassense Pvt. Ltd., gushes about the sustainability practices, dietary restrictions, food allergies, technologies, and more in this exclusive scoop with HospitalityNews.  Rassense Pvt. Ltd. is a leading name in India’s food service industry, driven by a commitment to innovation and sustainability. The company's name, which combines the Sanskrit terms "Sense" (holistic experience) and "Ras" (flavor), represents its mission to provide guests with exceptional dining experiences that are nourishing and full of cultural diversity. This approach is demonstrated by the various industry sectors in which Rassense operates, each tailored to meet the dietary requirements and preferences of a wide range of customers. Beyond just providing delicious food, Rassense sets itself apart with a comprehensive approach to community involvement and business ethics. With a strong heritage from the strategic reconstitution of CRCL LLP and backed by Spark Capital's AIF, Rassense has set new standards in the contract catering industry. The company produces over 300,000 meals daily across various sectors, including business, education, and healthcare. Rassense prioritizes the careful sourcing of premium ingredients and maintains long-standing relationships with reliable suppliers. This commitment to quality is supported by the integration of advanced technologies like SAP, IoT, and AI, enhancing operational efficiency and customer satisfaction. Rassense’s vision extends beyond efficiency to linking India's rural areas with urban centres, ensuring nationwide access to high-quality food services. With a focus on excellence, client satisfaction, and sustainable growth, Rassense continues to lead the way in the Indian food service sector. "We focus on menu planning that prioritizes balanced meals, incorporating local seasonal fruits and vegetables, as well as millet-based options. This way, we are supporting health and nutrition as well as promoting sustainability and the use of regional produce," Sanjay Kumar says about the dietary restrictions and allergies among the people.  He also speaks about the company's sustainable practices, handling feedbacks, role of technology in Rassense Pvt. Ltd., and much more.  Catch the complete interview at the November Issue of the HospitalityNews Magazine, available now online. You can now purchase the hardcopy of the magazine either as a single issue or subscribe for 12 months. For more details, visit Magazine.

A Culinary Story of Siddharth Parab and his Molecular Gastronomy at SpiceKlub USA

Nithyakala Neelakandan

04-November-2024

A Culinary Story of Siddharth Parab and his Molecular Gastronomy at SpiceKlub USA

In this November edition of HospitalityNews, we sat down with Executive Chef Siddharth Parab of SpiceKlub USA to have a candid conversation about his journey through the culinary realm, molecular gastronomy, mentoring, and much more! Siddharth Parab is the Executive Chef at SpiceKlub USA, located in Cupertino, California, where he has been leading culinary operations since April 2021. Known for its molecular gastronomy, SpiceKlub offers Indian cuisine with a modern twist, reimagining classic street food recipes in innovative ways. Siddharth oversees the kitchen's dynamic operations, ensuring a creative yet consistent dining experience. Before joining SpiceKlub, Siddharth was an Executive Chef at the Lodha Group of Companies, where he managed cafe and banquet operations from 2019 to 2021. During his tenure, he emphasized culinary excellence and team development by teaching preparation techniques and fostering a positive work environment. His leadership skills were instrumental in enhancing the property’s culinary offerings. Throughout his career, Siddharth has held several key positions, including leading roles at Katylyan Beer Garden, Burn Kitchen & Malt Room, and Smaaash Entertainment. With experience spanning both Indian and international kitchens, including California Pizza Kitchen and Aspen Skiing Company, Siddharth has built a reputation for creative menu development, quality-driven operations, and fostering teamwork across all levels. "Fostering creativity begins with creating an open and collaborative kitchen culture," Parab says about his role as Executive Chef in managing the both kitchen operations and staff across various establishments. "Structured experimentation is key – we allocate time for research and development, ensuring that while we innovate, we remain aligned with our culinary vision. This approach fosters a sense of ownership in the final product, which helps maintain consistency and high standards across our establishments," he adds.  "The best kitchens are collaborative environments where every member, from the commis to the sous chef, plays a vital role in success," Parab says.  Catch the complete interview at the November Issue of the HospitalityNews Magazine, available now online. You can now purchase the hardcopy of the magazine either as a single issue or subscribe for 12 months. For more details, visit Magazine.

Why The Boulevard is the Place to Be: Mr. Pranav Poddar’s Cool Plans for Gurgaon's Food Scene

Nishang Narayan

02-October-2024

Why The Boulevard is the Place to Be: Mr. Pranav Poddar’s Cool Plans for Gurgaon's Food Scene

In Gurgaon’s dynamic dining landscape, a fresh and bold culinary destination is set to steal the spotlight—The Boulevard by Galaxy Magnum Group. This isn’t just another restaurant; it’s a visionary project led by Mr. Pranav Poddar, the Executive Director, who is determined to elevate the city’s dining scene with an innovative, multi-faceted approach. Mr. Poddar, who brings extensive expertise from the hospitality industry, is on a mission to make The Boulevard a hub for more than just food. “Our goal with The Boulevard is to create a premium culinary destination that blends global cuisines with local flavors,” he shares. His vision revolves around turning dining into a memorable journey, where every meal is an event, every dish a celebration of creativity and culture. The Boulevard promises to stand out, not just with its extraordinary food but with its immersive, elegant design. Floor-to-ceiling windows, vertical gardens, and curated art pieces will set the scene for a dining experience that combines sophistication with comfort. This thoughtfully designed space will elevate every meal into a special occasion. However, what truly sets The Boulevard apart is its focus on interactive and immersive dining. “We’re introducing live cooking stations where guests can watch their meals being prepared,” Mr. Poddar reveals. The Boulevard’s open kitchen concept and chef’s table experiences will offer diners a front-row seat to culinary artistry. It’s not just about eating; it’s about witnessing the magic of food preparation and engaging with it. To keep the experience fresh and dynamic, The Boulevard plans to host pop-up events and collaborate with renowned chefs from around the world. These exclusive events will introduce new dishes and exciting perspectives, constantly redefining what’s on the plate and offering food lovers new reasons to visit. Beyond the food, The Boulevard champions sustainability. “We’re dedicated to integrating environmentally conscious practices into every aspect of our operations,” Mr. Poddar emphasizes. The venue will use energy-efficient technologies, including LED lighting and renewable energy sources like solar power, proving that luxury and sustainability can go hand in hand. Sustainability workshops and support for local causes further reflect The Boulevard’s commitment to making a positive impact on the community. Looking to the future, Mr. Poddar’s ambitions for The Boulevard are bold and far-reaching. In the short term, the goal is to create a strong market presence in Gurgaon through targeted marketing campaigns and exclusive events. “We want to build a loyal customer base and set a new standard for premium dining in the city,” he explains. Long-term plans include expanding The Boulevard’s innovative dining concept to other metropolitan cities like Delhi and Mumbai, with the vision of creating a recognized brand synonymous with excellence and innovation. As The Boulevard gears up for its grand opening, it’s clear that this isn’t just another restaurant; it’s a landmark in the making. With its immersive design, innovative cuisine, and commitment to sustainability, The Boulevard by Galaxy Magnum Group is poised to transform Gurgaon’s dining scene and create an unforgettable experience for food enthusiasts. Stay tuned for the grand opening of The Boulevard, where a new era of dining excellence is about to begin!

Perfection? That’s Just Our Starting Point at Pristine India: IFFCO’s Ingredients Revolution

Nishang Narayan

02-October-2024

Perfection? That’s Just Our Starting Point at Pristine India: IFFCO’s Ingredients Revolution

In the ever-evolving food industry, few names have made as significant an impact as IFFCO Group. With the launch of Pristine India, IFFCO is taking its commitment to quality and innovation to unprecedented heights. This new brand isn't just about creating flawless ingredients—it's about redefining what consumers can expect from their food products. Pristine India represents a bold move in the FMCG sector, with a mission to set new benchmarks in purity, taste, and sustainability. Unlike traditional approaches, IFFCO focuses on mastering market demands by developing ingredients that cater to health-conscious consumers seeking premium quality. The brand has successfully launched products like trans-fat-free, RSPO-certified oil and a revolutionary chilled UHT whip topping, which is a first for India, utilizing advanced Tetra Pak technology. At the core of Pristine India is a relentless dedication to excellence. Every product undergoes stringent quality control measures, employing cutting-edge technology to ensure it exceeds industry standards. However, IFFCO's commitment goes beyond mere product quality; it’s about social responsibility and empowering local communities throughout the production process. Sumit Nair, General Manager of Pristine India, articulates the brand’s philosophy: “Perfection is merely the beginning.” This ethos drives the team to innovate continuously, pushing beyond existing standards to deliver exceptional products that resonate with discerning consumers. The brand’s innovative spirit has garnered a loyal following and industry recognition, underscoring its commitment to a sustainable future. As the food landscape continues to shift, Pristine India remains committed to leading the charge, adapting to trends while setting new ones. With its focus on creating experiences that align with contemporary consumer needs, IFFCO's Pristine India is well-positioned to influence the future of food ingredients. For those intrigued by this journey of innovation and sustainability, head over to our Hospitality News E-magazine to catch the full article. You can also enjoy the tactile experience of our physical magazine—feel the quality in your hands. Grab a single issue for just ₹200 or subscribe for a year at an amazing ₹2000, saving you 16.67%! Fresh insights delivered right to your doorstep—perfect to enjoy with your morning coffee, whether you’re in for one issue or twelve! Visit our website, click "Buy Print Magazine," fill in your details, and get it delivered straight to your door. It's that simple!

Manoj Jangid: Blending Sustainability and Luxury at Fairfield Kolkata

Nishang Narayan

02-October-2024

Manoj Jangid: Blending Sustainability and Luxury at Fairfield Kolkata

In an exclusive interview, Manoj Jangid, Hotel Manager at Fairfield by Marriott Kolkata, opens up about his transformative approach to hospitality that seamlessly blends sustainability with exceptional service. With over 20 years of experience at prestigious brands like Taj, Hyatt, Accor, and Marriott, Manoj’s journey is a testament to his commitment to excellence. People-First LeadershipManoj emphasizes a people-first leadership style, fostering a positive culture within his team. He aligns his management approach with Marriott’s core values—putting people first, pursuing excellence, embracing change, acting with integrity, and serving the community. His commitment to empathy and transparency empowers team members to take ownership of guest interactions, ensuring a memorable experience for every visitor. Innovative Guest Experiences At Fairfield Kolkata, Manoj prioritizes personalized guest experiences using advanced data analytics. Tools like Guest Voice help the hotel anticipate and meet guest needs, while sustainability initiatives, such as eco-friendly amenities and locally sourced dining options, enhance the overall experience. His focus on empowering staff to exceed guest expectations plays a vital role in creating unforgettable stays. Strategic Management and Crisis Preparedness Managing the hotel involves balancing multiple priorities. Manoj holds regular cross-departmental meetings to ensure alignment and foster teamwork, crucial for delivering top-tier service. His proactive approach to crisis management was highlighted during a severe weather event, where thorough preparation allowed the team to secure the property and ensure guest safety with minimal disruption. Commitment to Sustainability Sustainability is at the heart of Manoj’s vision for Fairfield Kolkata. The hotel embraces Marriott’s SERVE 360 initiative, implementing energy-efficient practices and promoting responsible travel. These efforts not only contribute to environmental goals but also enhance the guest experience. Vision for the Future Looking ahead, Manoj aims to position Fairfield by Marriott Kolkata as a leader in sustainable hospitality. By leveraging technology and adopting the latest green practices, he plans to continue personalizing guest experiences and exceeding expectations. Found these insights interesting? Then you’ll love our HospitalityNews E-Magazine, where you can catch the full interview with Manoj Jangid and dive deeper into his thoughts on sustainability and leadership. Prefer something tangible? We offer physical copies of our magazine that you can hold and enjoy! For just ₹200, grab a single issue, or subscribe for a year at an amazing price of ₹2000—saving you 16.67%! Experience the quality of our physical magazine as it delivers the latest trends and stories in hospitality right to your doorstep. Simply visit our website, click "Buy Print Magazine," fill in your details, and get ready to explore the world of hospitality like never before. Whether you choose a single issue or twelve, we’re sure you’ll enjoy reading with a cup of coffee!

How to Prepare for a Monsoon Trip: Packing Tips and Travel Safety

Nithyakala Neelakandan

02-October-2024

How to Prepare for a Monsoon Trip: Packing Tips and Travel Safety

By Sandeep Arora, Director, Brightsun Travel The monsoon season in India ushers in a refreshing change; the scorching summer sun surrenders to gentle showers, transforming the landscape into a lush paradise. While the rain brings much-needed respite, it can also pose some packing challenges for travelers. But fear not! With a little preparation, your monsoon adventure can be comfortable, hassle-free, and incredibly rewarding. Packing for the Downpours: The key to packing for the monsoon is breathability. Opt for clothes made from quick-drying, lightweight materials like cotton blends or synthetics. These fabrics will keep you cool during the day and dry quickly after you dash through sudden showers. Monsoon weather can be unpredictable, so embrace the art of layering. Pack light t-shirts for hot days, long-sleeved shirts for cooler evenings, and a trusty waterproof jacket for downpours. Don't forget about your footwear! Ditch the sandals in favor of closed-toe shoes with good grip. Rubber soles will be your best friend when navigating wet streets. Consider packing affordable chappals (Indian sandals) or wellington boots (gumboots) – both readily available in India and perfect for splashing through puddles. Travel Essentials for Monsoons: Staying hydrated is crucial during any trip, and especially so during the monsoon. Stick to bottled water or purified water, especially from reputable vendors. To minimize plastic waste and be eco-friendly, carry a reusable water bottle. Power outages are more common during monsoons, so a portable charger can be a lifesaver. Keep your phone charged and stay connected with loved ones back home. Pack some multitasking marvels! A scarf can act as a head cover during heavy rain or a light blanket on chilly evenings. A quick-drying microfiber towel is another great multitasker – perfect for drying off after unexpected downpours. Don't forget the first-aid essentials! Pack medications for common ailments like upset stomachs, headaches, and minor cuts. The monsoon also brings out the mosquitoes, so pack a good insect repellent to keep them at bay. Travel Safety During Monsoons: Staying informed is key to safety during the monsoon. Regularly check the weather forecast and adjust your plans if needed. Popular weather apps in India include AccuWeather and WeatherBug. Flooded streets and slippery surfaces are a reality during monsoons. Walk cautiously, especially near drains and uneven surfaces. Your sturdy shoes with good grip will come in handy here to avoid slips and falls. The monsoon can sometimes bring heavy storms and floods. Respect the power of nature and avoid venturing out during these times. If you're staying near rivers or mountains, be aware of potential flash floods and heed local advisories. Monsoon Magic in India: Top Destinations The monsoon isn't just about the rain; it's about the transformation of India's landscapes. While some might see rain as a deterrent, it actually unveils a different kind of beauty. Here are a few captivating destinations that come alive during the monsoon season: The Western Ghats, including Munnar, Coorg, and Mahabaleshwar, boast lush greenery, cascading waterfalls, and misty hills. Pack your raincoat and explore these breathtaking landscapes! Kerala Backwaters offer a magical experience during the monsoon. Imagine cruising through the backwaters on a houseboat surrounded by vibrant green landscapes. The monsoon washes everything clean, creating a truly serene and unforgettable experience. The coastal destinations of Goa and Gokarna transform into tranquil paradises during the monsoon. Enjoy the beauty of the beaches minus the crowds, perfect for those seeking a quieter and more serene travel experience. Embrace the Monsoon Adventure! With a little preparation, a monsoon trip to India can be an unforgettable adventure. Pack smart, stay safe, and get ready to experience the magic of India, washed clean and rejuvenated by the rains. Embrace the pitter-patter of raindrops on your window pane, the refreshing scent of petrichor in the air, and the breathtaking beauty of a monsoon-kissed India.

How Events and Hospitality Can Drive Sustainable Growth

Admin

02-October-2024

How Events and Hospitality Can Drive Sustainable Growth

By Rubina Sharma - EAM - Rooms & Business Development, Eros Hotel new Delhi Nehru Place The importance of integrated planning between event organizers and hospitality providers to minimize environmental impact. Integrated planning between event organizers and hospitality providers is not just important, it's essential. From the outset, this collaboration is crucial in minimizing environmental impact. By working together, we can embed sustainable practices in every aspect of the event, from energy-efficient venue management to waste reduction strategies. This synergy not only enhances the guest experience but also reinforces our commitment to environmental stewardship, making every event a step towards a greener future. Innovative approaches to resource management and waste reduction. At our hotel, innovative resource management and waste reduction are not just goals but essential practices. By implementing advanced systems for energy efficiency, water conservation, and waste segregation, we ensure that every aspect of our operations minimizes environmental impact. Our commitment extends to sourcing sustainable materials, reducing single-use plastics, and repurposing waste through creative recycling programs. These initiatives reduce our ecological footprint and set new standards for sustainability in hospitality. Leveraging technology to enhance sustainability in both events and hotel operations. Leveraging technology to enhance sustainability is at the core of our approach to events and hotel operations. We optimize resource usage and reduce waste by integrating intelligent energy management systems, real-time monitoring, and digital event planning tools. From energy-efficient lighting to paperless communication, technology enables us to minimize our environmental impact while delivering exceptional experiences. This forward-thinking approach supports our sustainability goals and elevates the overall guest experience. Case studies highlighting successful collaborations that have resulted in sustainable growth. One of our standout case studies involves collaborating with a leading eco-friendly event organizer for a large-scale conference. By working closely to implement green practices, such as waste segregation, proper waste disposal through authorized vendors, digital attendee management, and energy-efficient setups, we achieved a 30% reduction in waste and a significant decrease in energy consumption. This partnership demonstrated the power of collaboration and set a new standard for sustainable events at our hotel, driving growth while aligning with our environmental commitments. Exciting news! October Edition of HospitalityNews magazine is out now. You can now read the magazine online here, or you can now purchase your own printed copies. Click on the link here for more details!

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