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Dwarika’s Hotel in Kathmandu and its sister property, Dwarika’s Resort in Dhulikhel, are set to host a grand cultural celebration on 6th September 2025, bringing to life Nepal’s most revered festival, Indra Jatra. This exclusive experience allows guests to immerse themselves in centuries-old traditions in a luxurious, crowd-free setting, making it an ideal cultural escape, especially for Indian travellers who can visit Nepal without a visa. Indra Jatra, celebrated in the Kathmandu Valley, the spiritual heart of the Himalayan Kingdom, marks the transition from monsoon to harvest season and honours Lord Indra, the rain god. The eight-day festival is famed for its vibrant rituals, masked dances, and the chariot procession of the Living Goddess Kumari, drawing devotees and visitors alike. At Dwarika’s Hotel, the festival will be recreated within its historic courtyard, offering guests an intimate glimpse into Nepal’s spiritual and artistic heritage. The evening will feature mesmerising folk dances, including Devi and Aarati performances and the iconic Lakhey masked dances, accompanied by traditional music from instruments such as Khain, Paschima, Bhusya, and Madal. Guests will also have the rare chance to take part in the pulling of the sacred chariot of the Living Goddess Kumari. A lavish Newari feast will be the centrepiece of the evening, with Samaybaji, locally brewed drinks, and a spread of traditional dishes that showcase the region’s culinary legacy. The celebrations extend to Dwarika’s Resort in Dhulikhel, a wellness sanctuary inspired by Buddhist medicine and Himalayan Vedic traditions, located just 45 minutes from Kathmandu Airport. Guests here will experience the symbolic festival recreated in a serene hillside setting. “Indra Jatra is more than a festival; it is a profound expression of Nepal’s spiritual soul and exemplifies Newar’s living heritage, celebrated with reverence, artistry, and joy, an experience we are proud to share with the world,” said René Vijay Shrestha Einhaus, Chief Operating Officer, The Dwarika’s. Hosting and reimagining Indra Jatra aligns with Dwarika’s vision of preserving Nepal’s living heritage while offering travellers refined, culturally rich experiences. With direct flights from major Indian cities and no visa requirements for Indian passport holders, the event is a perfect opportunity for those seeking an authentic cultural journey in luxury. For more details or to plan your visit, guests may contact sales@dwarikas.com.
The recent GST rationalisation is being hailed as a positive move across the food & beverage, hospitality, and FMCG sectors, promising easier operations, reduced compliance costs, and growth opportunities. Mr. Simranjeet Singh, Director, CYK Hospitalities, said, “The GST rationalisation represents an uplifting change for startups and emerging F&B brands, making operations simpler. Previously, multiple tax slabs made it difficult for young entrepreneurs to set transparent pricing, stay compliant, and remain competitive with cost-conscious consumers. Now, with just two slabs—5% for essentials and 18% for other products—startups can clearly plan product mix and expansion. Lower-slab products encourage demand for QSRs, cloud kitchens, and packaged foods, while premium offerings remain on the higher slab. The reform empowers the ecosystem with creativity, credibility, and new growth avenues for both emerging and established players”. Mr. Sanjay Jain, Director, ElanPro, added, “GST rationalisation is a welcome step that will boost consumption and investment across sectors. In hospitality, room tariffs below Rs. 1,000 are now tax-free, mid-range hotels at Rs. 1,001–7,500 are taxed at 5%, and even premium hotels above Rs. 7,500 have dropped from 28% to 18%. This is likely to drive higher occupancy and create demand for kitchen upgrades and modern refrigeration. Restaurants and catering operations also benefit, with GST reduced to 5% for non-AC outlets under Rs. 50 lakh turnover, air-conditioned restaurants, and outdoor catering services. Lower costs allow operators to invest in food safety, storage, and quality”. He further noted that FMCG and dairy companies will gain from relief on essentials like UHT milk, paneer, and cheese, enabling stronger cold storage and refrigerated logistics. Additionally, renewable energy devices now taxed at 5% make solar-powered cold storage more viable. Jain observed that while some effects may be indirect or medium-term, these reforms are a strong catalyst for India’s commercial refrigeration industry, supporting faster and broader cold chain adoption. The consensus among industry leaders is clear, GST rationalisation not only simplifies compliance but also strengthens India’s F&B, hospitality, and FMCG ecosystem, fostering innovation, investment, and sustainable growth.
Hospitality professionals across India have welcomed the Indian Government’s new GST revenue reforms, viewing the move as a progressive step that will benefit both businesses and customers. The reforms are expected to simplify taxation, create a more transparent system, and improve compliance across the sector. Mr. Sarbendra Sarkar, Founder & MD, Cygnett Hotels and Resorts says "The GST overhaul marks a turning point for India's hospitality sector. By reducing GST on hotel stays under ₹7,500 to 5%, the government has effectively democratised travel. This will boost domestic tourism, encourage corporate travel to tier-2 and tier-3 cities, and improve occupancy for mid-scale hotels, which form the backbone of our industry. However, luxury hotels remain at 18%, which keeps India aligned with global practices, where premium stays are taxed at a higher rate. The challenge will be balancing this benefit with the loss of input tax credit (ITC), which could compress margins for some operators. Overall, the move signals a clear policy direction, making travel more affordable and inclusive, while still protecting the exclusivity of luxury experiences." Mr. Sumit Mitruka, CEO and founder, Summit Hotels & Resorts shares that, "The reforms announced at the 56th GST Council are far more than a matter of taxation; they represent a structural reset in the way India approaches housing, travel, and consumption. By placing mid-scale hotel accommodation within the 5% bracket, the government has significantly broadened affordability in domestic tourism, ensuring that demand in emerging destinations can flourish. At the same time, the simplification of GST for residential real estate, through reduced construction costs and clearer slab structures, is poised to stimulate housing supply and bolster confidence, particularly across tier-II and tier-III cities. Hospitality and real estate are inextricably linked: affordable housing underpins urban growth, whilst accessible travel fuels mobility and commerce. A streamlined GST regime allows these sectors to reinforce one another, creating a powerful multiplier effect on employment, consumption, and investment. The task before industry leaders now is to harness these efficiencies and translate them into greater value not only for guests and homeowners, but for the wider economy." Rasmi Ranjan, Director of Operations, Monday Hotels shares that, "This is a fantastic step. It's a win-win situation where guests get more value for their money, and we can attract a larger number of travelers. The lower GST will make a significant difference for people planning trips, especially in the budget and mid-market segments. At Monday Hotels, we're excited about this move as it allows us to offer even more affordable and memorable experiences to our guests, reinforcing our commitment to delivering value without compromising on comfort and service." Mr. Ritwik Khare, Founder & CEO of ELIVAAS says “The government’s decision to revise GST into a simplified two-slab structure is a very welcome move for the hospitality industry. By reducing tariffs up to ₹7,500 to 5%, the reform eliminates the earlier complexity of multiple brackets and creates a transparent and guest-friendly ecosystem. The current reduction in GST for hotels and flights will also make premium hospitality more accessible to a larger section of society, strengthening India’s competitiveness as a tourism destination. We truly appreciate the structured clarity brought in by the government through this reform. From a tourism standpoint, India has fantastic offerings, and this step will not only boost domestic and inbound travel but also unlock the sector’s wider economic potential. Tourism already contributes nearly 5% to India’s GDP, and with continued reforms and the rise of new formats, it has the potential to cross 6% in the coming years. The industry also holds immense potential for large-scale job creation and revenue generation. Importantly, new segments like villas, apartments and suites are emerging as powerful drivers of this growth, creating fresh revenue pools and employment opportunities deep inside India, beyond the traditional hotel hubs. At ELIVAAS, our focus on villas, apartments and suites is aligned with this evolving demand, catering to travellers who value privacy, comfort, and curated experiences. With a simplified GST framework, the guest journey becomes smoother, encouraging greater adoption of such premium yet accessible travel formats.”The initiative reflects the government’s focus on improving the ease of doing business while supporting industries that significantly contribute to employment and economic growth, which is also favourable for the hospitality industry.
Intrepid Travel, the world’s leading provider of adventure travel experiences, has announced plans to expand its destination management network with a new country office in Uzbekistan, scheduled to open later this year. The move comes as demand for Central Asia experiences continues to grow, with bookings across Kazakhstan, Kyrgyzstan, Uzbekistan, and Turkmenistan rising by 70% year-on-year in 2025. The Tashkent-based office will operate as a Destination Management Company (DMC), led by a country general manager and supported by a small operational team and regional trip leaders. It will support locally managed trips and community-connected experiences, further reinforcing Intrepid’s commitment to sustainable and immersive travel. This will be Intrepid’s 32nd office worldwide and aligns with its 2030 strategy to scale locally managed DMCs and deliver authentic, community-based travel. Natalie Kidd, Intrepid Travel’s Managing Director Asia and Head of Global Operations, said: “This is a natural next step in our strategy to grow where we’re seeing momentum and to support that growth with strong local teams. Central Asia is an exciting region for Intrepid, and having our own DMC in Uzbekistan means we can better support our leaders, partners and travellers on the ground.” Ashish Verma, Regional General Manager North and South Asia, added: “Uzbekistan has seen a huge surge in interest, with its rich culture, welcoming communities and incredible landscapes. We’ve had strong relationships with partners here for many years, and we’re excited to build on that foundation with a dedicated local team.” Alongside the new office, Intrepid recently launched two new itineraries in Central Asia. The 10-day Kyrgyzstan: Trekking the Tien Shan Trails offers nomadic paths through the western Tien Shan mountains with overnight yurt stays and alpine lake views. The 16-day Highlights of Central Asia journey takes travellers across Kyrgyzstan, Kazakhstan, Uzbekistan, and Turkmenistan, featuring unique experiences such as a yurt stay near Issyk Kul Lake, a home-cooked meal with a family in Uzbekistan, and wine tasting at a family-run winery in Almaty.
Fairmont Udaipur Palace has appointed Harsh Champawat as hotel manager, adding a seasoned leader to its pre-opening team. With more than a decade of experience across India and international markets, Champawat combines operational expertise, strategic foresight, and a passion for delivering elevated luxury hospitality. He has been instrumental in shaping the resort’s service ethos, driving operational performance, and curating guest experiences that blend grandeur with warmth. Before joining Fairmont Udaipur, Champawat served as hotel manager at The Pierre, A Taj Hotel, New York, where he led operations while maintaining the property’s storied reputation and delivering Taj’s signature hospitality on a global stage. His career began with Taj Hotels as a management trainee, progressing through iconic properties including Umaid Bhawan Palace, Taj Mahal Palace Mumbai, and Taj Palace New Delhi, where he advanced to director of operations. International stints at Taj 51 Buckingham Gate and St. James’ Court, London, enriched his understanding of luxury clientele and global market dynamics. Champawat’s leadership is rooted in empowerment, precision, and purpose, setting the tone for a guest journey that is both refined and memorable at Fairmont Udaipur Palace.
How SaaS is shaping the new era of hospitality management
What is SaaS in hospitality management? SaaS in hospitality refers to a third-party subscription and cloud-based software delivery model, eliminating the need for properties to buy and install applications. This model guarantees cutting-edge hospitality technology and agility without the costs and complexities of infrastructure management, streamlining operations for modern requirements. Key benefits of SaaS in hospitality. There is a widespread global adoption of SaaS solutions in hospitality management, propelled by a unique set of features that directly translate into significant benefits: Cost efficiency Automatic updates and maintenance Scalability and flexibility Accessibility and mobility Enhanced data security Rapid deployment and integration: Applications of SaaS in hospitality management: SaaS platforms are permeating every facet of hospitality, transforming operations and guest experiences: Cloud-based property management systems (PMS) These SaaS platforms centralise core hotel operations, integrating reservations, guest check-ins/outs, and housekeeping management. A cloud PMS provides real-time room status, automates billing, and streamlines front desk procedures. This allows staff to manage daily operations efficiently from anywhere, improving overall property management and guest flow. Central reservation systems (CRS) A SaaS-based CRS acts as the central hub for managing a hotel’s inventory and rates across all distribution channels. It consolidates booking information from direct websites, call centres, and integrates with GDS and OTAs via channel managers. The CRS ensures accurate, real-time availability, allowing hoteliers to efficiently manage reservations, rate plans, and distribute inventory from one core system. Revenue management systems (RMS) Revenue management systems can leverage advanced AI and algorithms to dynamically optimise room rates in real-time by analysing market demand, competitor pricing, historical data, and booking patterns to forecast optimal prices. They help ensure that hotels sell rooms at the best possible rate, maximising Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR) for increased profitability. Channel managers Channel managers leverage SaaS technology to automatically synchronise a hotel’s room inventory and rates across numerous online distribution channels like OTAs and GDS, and the hotel’s direct booking engine. By preventing overbookings and ensuring rate parity, channel managers expand a hotel’s online reach and streamline the complex process of managing diverse booking sources effectively. Guest experience platforms and CRMs SaaS-based Guest Experience Platforms and Customer Relationship Management (CRM) systems focus on personalising the guest journey. They capture preferences, communication history, and guest feedback. Utilising that information, these platforms enable automated pre-stay messages, mobile check-in/digital keys, and in-stay concierge services via chatbots, fostering engagement, loyalty, and targeted marketing campaigns for repeat business. Food and beverage management systems For hotel restaurants, bars, and catering services, SaaS F&B management systems streamline operations from ordering to inventory control. They facilitate online ordering and delivery integration, optimise table management, and employ Kitchen Display Systems (KDS) for efficient order routing. Real-time inventory tracking reduces waste and ensures optimal stock levels for seamless service. Point of Sale (POS) systems Modern SaaS POS systems handle all sales transactions within a hospitality property, from restaurant orders and bar tabs to gift shop purchases and spa services. They integrate seamlessly with PMS and F&B systems, providing real-time sales data. This streamlines payment processing, simplifies reporting, and offers valuable insights into guest spending habits across different revenue centres. Staff management tools Finally, SaaS applications enhance operational efficiency by automating staff scheduling, task assignment, and time tracking. They can forecast staffing needs based on occupancy, manage payroll integrations, and provide mobile access to work schedules and internal communications. This leads to improved staff productivity, better resource allocation, and reduced labour costs for hospitality businesses. Drive operational excellence with a full-stack SaaS solution — our team is ready to support you. Get in touch now Emerging SaaS trends in hospitality : The future of SaaS in hospitality is defined by deeper integration, greater intelligence, and extensive personalisation. Hyper-personalisation driven by AI: Expect AI and machine learning to move beyond basic recommendations, offering predictive insights into guest preferences and behaviour to craft truly bespoke experiences. The rise of unified ERPs: The trend is towards centralised cloud-based ERP platforms that integrate all core functions into a unified ecosystem. This eliminates data silos and provides a single source of truth, offering a holistic view of the business and simplifying management significantly. IoT integration for smart spaces: The Internet of Things (IoT) will increasingly connect smart devices within hotel rooms and common areas (e.g., smart thermostats, lighting) directly to SaaS platforms. This enables automated comfort control, predictive maintenance, and energy efficiency. Voice commerce and conversational AI: Guests will increasingly interact with hotels through voice commands for bookings, room service, and concierge requests. SaaS platforms will power these intelligent conversational interfaces, providing seamless, hands-free service. Advanced analytics and business intelligence: SaaS platforms will continue to leverage big data to provide richer, more actionable insights. Businesses will gain deeper understanding of market trends, guest segments, operational performance, and profitability drivers, enabling truly data-driven strategic decisions. SaaS technology for next-gen hospitality SaaS has irreversibly reshaped hospitality operations and transformed the industry into a technologically advanced, and fiercely guest-centric sector. Embracing these cloud-based ERP platforms is no longer a luxury but a strategic necessity that allows businesses to thrive and stay ahead of the curve.
Preschool Franchise: The Smart Way to Start Your Education Business
The demand for quality early childhood education has been steadily growing in India, and for good reason—parents today understand the critical role preschool plays in shaping a child’s future. If you’ve been thinking about stepping into the education sector, investing in a preschool franchise can be one of the most profitable and fulfilling decisions you make. What is a Preschool Franchise? A preschool franchise is a business model where an established brand allows you to operate a branch of their preschool under their name, following their curriculum, infrastructure standards, and operational guidelines. In return, you benefit from their brand recognition, training, and ongoing support—while they earn a franchise fee or royalty. Why Choose a Preschool Franchise Over Starting Independently? Starting a preschool from scratch can be challenging—you need to design a curriculum, build brand trust, train teachers, and create effective marketing strategies. A preschool franchise eliminates many of these hurdles by giving you a ready-made blueprint for success. Key benefits include: Brand Reputation: Parents are more likely to trust a well-known preschool name. Proven Curriculum: Access to age-appropriate, research-backed learning programs. Teacher Training: Professional training programs to ensure quality teaching. Marketing Support: National-level promotions and marketing strategies. Operational Guidance: Step-by-step assistance in running the school efficiently. How to Choose the Right Preschool Franchise. Not all preschool franchises are created equal. Here’s what to look for: Strong Brand Presence – A name parents recognise and respect. Comprehensive Curriculum – Focus on holistic child development. Franchise Support System – From teacher training to regular audits. Reasonable Investment & ROI – Clear financial transparency and growth potential. Infrastructure Requirements – Child-Friendly Spaces and Safety Standards. Investment & Returns The investment for a preschool franchise varies depending on location, infrastructure, and brand. On average, you may need ₹8–15 lakhs to get started. Many franchises offer a return on investment (ROI) within 1–2 years, thanks to steady admissions and recurring fees. Final Thoughts: A preschool franchise is not just a business—it’s an opportunity to contribute to society by shaping the foundation of young minds. With the right franchise partner, you can combine profitability with purpose, building a sustainable business while making a difference.
Soya Millet Magic
Method: Soya Millet Magic Bajra atta Soyabean Raw banana Salt to taste Kitchen king Green chilli Red chili powder Oil for fry Onion Peas Cornflour Baking powder Bajra atta Wash soyabean and squeeze it. Peel raw banana and wash it, boil it Peel onion and wash it Green chili Boil raw banana and chili Squeeze soyabean, peas Onion cut into small pieces Now grind soyabean and peas Add red chili powder, kitchen king Mix well with raw banana and onion. Add bajra atta, cornflour, baking powder, and salt. Mix well. Mix well. Take it rest Make it shape Heat kadhai add oil, when oil is heated Add soyabean raw banana shape. Fry till golden brown and flip it When it's done. Take it into plate Ready to serve with sauce and salad. From-Namrata Sarmah, an award-winning chef from Assam, now based in Noida, has turned her lifelong passion for cooking into a celebrated career.
Click Hotels Bengaluru: A Beacon of Excellence for Modern Travelers & Single Lady Guests.
NASIMUL H SARKAR Area General Manager, Click Hotels Bengaluru by Suba Group of Hotels: A Beacon of Excellence for Modern Travelers In the bustling landscape of Bengaluru's hospitality sector. Click Hotels Bengaluru stands out as a prime choice for discerning traveler's, thanks in no small part to the exemplary leadership of Nasimul H. Sarkar, Area General Manager of Click Hotels Bengaluru. Under his leadership, the hotel has earned a reputation for exceptional guest relations and a commitment to ensuring a comfortable and memorable stay. His dedication to fostering a welcoming environment has not only enhanced guest satisfaction but has also positioned Click Hotels as a preferred choice among business travellers and Single lady frequent visitors to Bengaluru. Bengaluru, often hailed as India’s Tech City, is a hub for business and innovation. In this dynamic setting, The hotel’s success is driven by its strategic location, just 6 kilometers from the Kempegowda International Airport Terminal 1 & 2, making it an ideal choice for those traveling for business or leisure. The property’s proximity to major business districts and tech parks adds to its appeal, ensuring convenience for both regular patrons and new-age business travelers. Click Hotels Bengaluru is to offer a superior stay experience that meets the needs of our guests. From high-speed Wi-Fi to luxurious shower experiences, we aim to provide everything our guests need for a comfortable and productive stay." The hotel’s commitment to quality extends beyond its physical amenities. The empathetic approach of the staff and the consistent positive feedback from guests reflect the high standards set by Sarkar and his team. The emphasis on guest comfort and satisfaction is evident in every aspect of the hotel’s operation, from the personalised service to the thoughtfully designed guestrooms. As the hospitality industry continues to evolve, the hotel is well-positioned to continue its success and maintain its status as a top choice for both business and leisure travelers in Bengaluru. In summary, Nasimul H. Sarkar’s leadership has been pivotal in establishing Click Hotels Bengaluru as a premier destination for travelers. His focus on guest relations, combined with the hotel’s strategic location and high-quality amenities, ensures a stay experience that meets and exceeds the expectations of today’s discerning travelers.
The Residency Towers Coimbatore Appoints Chef Vinod Kumar as Executive Chef to Elevate Culinary Experience
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Novotel Vijayawada Varun Celebrates Mexican Flavours With Food Festival
Novotel Vijayawada Varun is bringing the vibrant flavours of Mexico to the city with its Mexican Food Festival at Gourmet Bar, running from 4th to 15th September. The festival offers guests a specially curated three-course menu designed to showcase authentic Mexican cuisine, from savoury starters like spinach, chilli and cheese empanadas or grilled chicken nachos, to mains featuring tacos and quesadillas with refried beans, grilled vegetables, pico de gallo, salsa, queso fresco, Cajun-spiced chicken tacos, and classic chicken quesadillas, all accompanied by guacamole, sour cream, and cheese sauce. To finish on a sweet note, diners can indulge in creamy tres leches cake or cinnamon sugar churros. Executive Chef Shivaramakrishna J said, “This celebration of Mexican cuisine is designed to transport our guests straight to the heartland of Mexico. Much like Indian food, Mexican cuisine is rooted in vibrant spices and a love for community dining. We believe our guests, who share a deep appreciation for rich and wholesome meals, will instantly connect with these authentic dishes and enjoy experiencing them first-hand at Gourmet Bar”. With its colourful dishes and lively ambience, the festival promises a unique culinary journey, bringing the heart and soul of Mexico to Vijayawada. Event Details: What: Mexican Food FestivalWhere: Gourmet Bar, Novotel Vijayawada VarunWhen: 4th – 15th September
Bloom Cafe Celebrates 4th Anniversary with a Week-Long Celebration in Khan Market
Bloom Cafe, India’s first modern European patisserie that is 100% vegetarian, egg-free, and gelatin-free, is celebrating its 4th anniversary with a week-long celebration from September 1st to 7th, 2025, at its Khan Market location. This milestone reflects the café’s journey of bringing refined European flavors to India while staying committed to inclusivity and quality. Guests can indulge in Bloom’s signature delights such as the Pistachio Royale Tarte, a rich pastry topped with crushed pistachios and smooth cream, the flaky Butter Croissant, and the Spanish Latte, known for its creamy texture and bold taste. These popular offerings represent Bloom’s vision of creating world-class pastries that cater to diverse dietary preferences. Reflecting on the occasion, Chef Parth Gupta, Founder of Bloom Cafe, said: “This anniversary is not just a celebration of our success, but of the incredible people who have made Bloom what it is today, our dedicated team, loyal customers, and supportive community. Every pastry, every cup of coffee, and every smile we share makes this journey worth it. At Bloom, we’re proud to offer indulgent treats that everyone can enjoy, no matter their dietary needs.” The celebration week will also feature exclusive discounts, limited-edition creations, and surprises for customers, making it a special experience for all who visit. Dates: September 1st – 7th, 2025 Location: Bloom Cafe, Khan Market With its focus on inclusivity and indulgence, Bloom Cafe continues to redefine the patisserie experience in India, bringing modern European pastries to a wider audience in a way that is both innovative and welcoming.
Sheraton Grand Palace Indore Hosts Indian Street Food Weekend at S Café
Sheraton Grand Palace Indore is set to delight food enthusiasts with a special Indian Street Food-Themed Weekend Dinner at its all-day dining restaurant, S Café. This exclusive vegetarian feast celebrates the spirit of India’s bustling roadside markets while adding a gourmet twist to classic favourites. Guests can look forward to a vibrant experience, complete with food cart-style counters, fairy lights, colourful lanterns, and retro Bollywood tunes, creating the atmosphere of a lively street fair. On the menu are some of the country’s most loved dishes, Pav Bhaji, Paneer Kathi Rolls, Chole Bhature, Vada Pav, and Masala Dosa, all prepared with rich flavours and authentic flair. For dessert, guests can indulge in Jalebi with Rabri, Gulab Jamun, and Kulfi Falooda. To complement the meal, traditional beverages like Masala Chai in clay cups, creamy Mango, Rose or Saffron Lassi, zesty Shikanji, and festive Thandai will be served. The festival promises to be a true feast for the senses, blending regional street food favourites with the warm hospitality of Sheraton. Perfect for families, friends, and anyone who loves a taste of India’s street culture, the weekend dinners will run from 7:00 pm to 11:00 pm at S Café on September 6th, 7th, 13th, 14th, 21st, and 22nd. Sheraton Grand Palace Indore invites guests to join in this celebration of flavours and nostalgia, turning a weekend dinner into an unforgettable cultural experience.
In today’s world of hospitality, where loyalty programs are often defined by free nights, discounts, and upgrades, The LaLiT Suri Hospitality Group has chosen a different path, one that blends guest rewards with social good. In an exclusive conversation with Hospitalitynews, Vivek Shukla, CEO of the Group, offered rare insights into how luxury and purpose can converge to create a new standard for the industry. With more than 35 years in luxury hospitality and two decades shaping The LaLiT’s vision, Shukla is widely known for his people-first approach and strategic foresight. His leadership during the pandemic, marked by initiatives that supported frontline workers and vulnerable communities, underscored his conviction that hospitality is about much more than service, it is about responsibility. This ethos is at the heart of the Group’s new loyalty program. Unlike traditional models, this initiative empowers guests to transform everyday indulgences into acts of giving. Partnering with Points for Good, The LaLiT allows loyalty members to channel their points towards diverse causes ranging from child education and sustainability to LGBTQIA+ empowerment. Shukla describes it as a shift “from transactional exchanges to purposeful, meaningful connections”. The innovation lies in embedding impact seamlessly into daily guest interactions. Shukla believes that over time, members will begin to associate loyalty not only with luxury but also with generosity and social change. “When routine stays or meals become part of something greater, it fosters a culture of care and giving back”, he says. Perhaps most compelling is the vision behind it: small contributions from thousands of guests, collectively sparking a wave of impact across India. By aligning hospitality with social responsibility, The LaLiT is rewriting the future of loyalty, one that is not just about repeat business but about emotional connection and shared purpose. Our conversation with Vivek Shukla was both inspiring and thought-provoking, challenging the industry to see loyalty in a whole new light. For the complete interview and exclusive insights, dive into the Hospitalitynews Magazine September Edition- available now on our website and in print. Don’t miss your chance to be part of this transformative dialogue shaping the future of hospitality.
In an era where unpredictability has become the only constant in travel and hospitality, few voices carry the weight of experience, foresight, and innovation like Dr. Anshu Jalora, Founder and Managing Director of Sciative Solutions. In an exclusive conversation with Hospitalitynews, Dr. Jalora shared sharp insights on how technology, behavioral economics, and AI-driven pricing are rewriting the rules of hotel revenue management. With over 23 years of global expertise, stints at Starbucks, Overstock.com, and PROS Revenue Management, and a patent in pricing software, Dr. Jalora is not only a leader but a pioneer. His ability to bridge the precision of academia with the dynamism of the hospitality market makes his perspectives especially compelling. When asked about this year’s unexpected monsoon surge in travel demand, Dr. Jalora explained how AI-powered systems like ZettaRMS can detect weather shifts, booking pace, and competitor rates in real time allowing hotels not just to react, but to stay ahead of market waves. The difference, he notes, lies in “explainability,” enabling revenue managers to understand why pricing shifts occur while preserving guest trust. What followed was a fascinating look into the speed of pricing decisions. With ZettaRMS updating rates every 15 minutes, Dr. Jalora emphasized how short-lived surges can now be monetized with precision, often lifting ADRs by 4–5% in ways static pricing could never achieve. His revelations about post-pandemic booking patterns in India last-minute clusters, OTA user behaviors, and the surprising profitability of “shoulder nights” offered a rare, data-driven lens into the evolving market. From tackling OTA leakage with parity checks to preparing hotels for the unpredictable, Dr. Jalora stressed one recurring theme: context-specific pricing is the future. The hotels that adapt in real time will not only safeguard revenues but thrive in an increasingly volatile market. It was a truly insightful conversation with Dr. Jalora, one that promises to reshape how we think about pricing in hospitality. Want More? You can explore the full in-depth interview and exclusive coverage in the September edition of Hospitalitynews magazine, available both on our website and as a beautifully curated print magazine. Don’t miss your chance to engage with the future of hospitality, one conversation at a time.
At the heart of ITC Grand Chola, one of Chennai’s most iconic star hotels, a frozen dream has been delighting the city. Yura, the artisanal gelato and sorbet destination, has quickly become a favourite among dessert lovers for its blend of nostalgia, innovation, and culinary artistry. In an exclusive conversation with Hospitalitynews, Shaariq Akhtar, General Manager of ITC Grand Chola, shared insights into Yura’s journey, its inspirations, and the philosophy behind its one-of-a-kind creations. Shaariq describes Yura as more than just gelato. For him, it is the realisation of “a beautiful dream”, a place where childhood memories and sensory indulgence meet. This philosophy is at the heart of Yura’s handcrafted flavours, whether it’s the ethereal balance of Miso Caramel, the gold-touched elegance of Idukki Vanilla, or the playful indulgence of Filter Kaapi and Rose & Paan. Each flavour tells a story, designed to surprise and comfort at the same time. What makes Yura stand apart is its ability to balance bold creativity with the warmth of familiarity. In a country where traditional sweets are deeply loved, Yura offers reinterpretations that spark nostalgia in a new form. Whether it’s Aam Papad Gelato or French Raspberry Sorbet, the intent remains the same, to bring people closer to cherished memories, now served in scoops of artisanal perfection. Shaariq also spoke about the painstaking process of creating new flavours, from the very first spark of inspiration to the final tasting session. Each step is guided by the idea that every scoop should stir emotions and leave behind an unforgettable experience. Sustainability too lies at the core, with Yura relying on mindful sourcing and renewable energy, ensuring that indulgence remains both luxurious and responsible. Our conversation with Shaariq revealed that Yura is more than a frozen treat, it’s an experience of comfort, wonder, and artistry. Every scoop tells a story, waiting to be discovered. It was truly a delightful conversation with him, and to read the complete interview, you can check out the September edition of Hospitalitynews Magazine on our website or grab your physical copy today.
Vivek Shukla
CEO, The LaLiT Suri Hospitality Group
Dr Anshu Jalora
Founder and Managing Director of Sciative Solutions
Shaariq Akhtar
General Manager of ITC Grand Chola Chennai
and many more from top industry leaders
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A platform dedicated to showcase the skills and creativity of hospitality professionals. Share your articles, videos and other content related to the industry and get recognized for your unique perspective and expertise. By posting your content and gaining likes from your own community, we'll categorize your talents and expose them to the hospitality world. Join our community of passionate hospitality professionals and let your talent shine!.
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