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Mumbai is ready to host India’s most premium F&B gathering this November. Restaurant India 2025, scheduled for 14–15 November at the Jio World Convention Centre, Mumbai is the most recognised and well-attended platform for restaurateurs, hoteliers, caterers, and suppliers to expand their business, gain industry insights, and forge high-value partnerships. Adding to this year’s excitement, the inaugural edition of HoCat 2025 – Hotels & Catering Conclave will debut alongside Restaurant India 2025 on 15 November, creating a holistic ecosystem for the HoReCa and food service industry. HoCat 2025 will spotlight innovations, challenges, and growth opportunities in the hospitality and catering segments through focused discussions, curated showcases, and networking with leading hospitality owners, CEOs, GMs, top hotel chefs and professionals plus solution providers. Over 1,000+ attendees, 100+ speakers, and 50+ exhibition stalls from across India will converge to explore the latest trends, scalable concepts, and investment opportunities shaping the future of dining, delivery, and hospitality. The event also features the Restaurant Awards 2025 – West India Edition, celebrating 75+ outstanding innovators, with EY ensuring credible and transparent tabulation. This year’s theme, Fuelling Growth: Capital, Concepts, Consumption, highlights how access to capital, disruptive concepts, and evolving consumer demand are driving sustainable and profitable growth in India’s F&B sector. Attendees can gain actionable insights, explore future-ready business models, and network with industry leaders and decision-makers from across the country. Speakers at Restaurant India 2025 include industry stalwarts such as Chef Ranveer Brar, Aditi Dugar (Masque), Zorawar Kalra (Massive Restaurants), Sagar Daryani (Wow! Momo Foods), Ankush Grover (Rebel Foods), and Tarak Bhattacharya (Mad Over Donuts). They will be joined by leading innovators like Varun Kapur (Travel Food Services), Niyati Rao (Ekaa), and Pawan Shahri (Chrome Hospitality) to share insights on brand growth, innovation, and the evolving F&B landscape. At the HoCat 2025 – Hotels & Catering Conclave, expect powerful discussions with hospitality leaders including Vishal Vithal Kamat (Kamat Group of Hotels), Rajesh Namby (Raffles Udaipur), Sachin Mylavarapu (JW Marriott Mumbai Sahar), Tejus Jose (Accor), and Altamsh Patel (Hilton Hotels) on the future of hospitality, sustainability, and catering excellence. Supporting Associations: UAERG (UAE Restaurants Group), Indian Culinary Forum, India Food Tourism ORG, Indian Flair Bartenders Association, ISFA, Poona Hoteliers Association & HPMF
In today’s hospitality world, cleanliness and sustainability are the cornerstones of guest trust. Addressing this growing need, Palaniappa Electronics introduces the Thermostar Steam Cleaning System, a powerful, chemical-free cleaning solution that is transforming hygiene maintenance across India’s leading hotels. Harnessing the natural power of superheated dry steam, Thermostar ensures deep sanitization without a single drop of detergent. In hotel kitchens, it cuts through stubborn grease, oil, and grime on cooking equipment, trolleys, and storage areas, leaving every surface spotless and hygienic. Beyond kitchens, it revitalizes carpets, upholstery, and bathrooms, effortlessly removing stains, scaling deposits, and odors while restoring original shine and freshness. What sets Thermostar apart is its eco-friendly, cost-efficient, and odor-free cleaning process. By eliminating the use of chemicals, it safeguards both the environment and the health of guests and staff, an essential factor for hotels striving to align operations with sustainable standards. For General Managers, Executive Housekeepers, and Chefs, Thermostar is not just another cleaning tool. It is a strategic investment in hygiene excellence and operational efficiency. Behind this innovation stands Palaniappa Electronics, a trusted name in the electronics industry for over twenty-one years. With a strong presence across South India, the company is the authorized distributor for Samsung, JVD, and over eighteen global brands. It caters to hotels, hospitals, and educational institutions with a comprehensive portfolio that includes TVs, displays, laundry equipment, dishwashers, refrigerators, and more. Under the guidance of Mr. Muthu Solaiappan, Head of Operations, Palaniappa Electronics continues to strengthen its position as a reliable partner for the hospitality sector, combining technology, sustainability, and service excellence. To experience the power of steam cleaning, request a Thermostar demo today and discover how it can redefine your hotel’s standard of clean. muthu@palaniappagroup.com | +91 90030 45685
Eight Continents Hotels & Resorts is expanding its Stamps by Eight Continents brand with the launch of Stamps Jodhpur, a boutique property designed to merge the ease of business travel with the pleasures of leisure. Located near Nagaur Road, just minutes from the iconic Mehrangarh Fort, Stamps Jodhpur features 21 well-appointed rooms and suites, an outdoor pool, and lush garden spaces. Guests can enjoy authentic local cuisine at 8 Café, the property’s all-day dining restaurant, which offers a specially curated Rajasthani menu. The property caters to both corporate travelers and weekend visitors, while offering intimate venues for destination weddings and private events. Thoughtful design, modern amenities, and warm hospitality reflect the cultural grandeur of the Blue City. Commenting on the expansion, Haninder Sachdeva, CEO of Eight Continents Hotels & Resorts, said, “Jodhpur is a vibrant cultural and travel hub. With Stamps, we aim to create stays that resonate with today’s traveler, blending business convenience with leisure discovery. Each property tells a story, and our goal is to help guests experience it first-hand.” Eight Continents continues to strengthen its midscale portfolio, focusing on high-growth leisure destinations across India. With a combination of modern comfort, local flavors, and immersive design, the brand aims to deliver memorable experiences that capture the essence of each destination. As the Stamps brand expands, Eight Continents remains committed to providing exceptional stays inspired by culture, connection, and comfort throughout India and beyond.
In the ever-evolving world of hospitality, where design, functionality, and technology converge, CORNELL INDIA India stands as a pioneer redefining the way equipment interacts with space, efficiency, and brand identity. Much like its namesake’s global reputation for innovation and research, CORNELL INDIA India has built its foundation on a forward-thinking vision where every product embodies precision, purpose, and progress. At the heart of CORNELL INDIA’s success lies its unwavering commitment to customer-centric innovation. By engaging closely with chefs, hoteliers, and operators, CORNELL INDIA ensures that its products are not just designed for the industry but created in partnership with it. Each innovation arises from real-world insights, transforming operational challenges into opportunities for smarter and more efficient solutions. Every product carries three defining pillars: innovation, research-led engineering, and reliability. From energy-efficient systems to technology-driven performance, CORNELL INDIA’s equipment is designed to meet global standards while addressing the unique needs of the Indian market. Today’s hotels and restaurants are no longer defined solely by grandeur; they are defined by experience. Recognizing this shift, CORNELL INDIA India designs equipment that seamlessly blends aesthetic appeal with operational intelligence. The company’s recent collaboration with QSR clients, for instance, showcases how brand identity can extend even into the kitchen. Machines are designed to complement the restaurant’s visual language rather than appearing as generic industrial units. The result is equipment that becomes an integral part of the brand narrative, not merely a functional tool. Mr. Oommen Mathew, Founder, CORNELL INDIA CORNELL INDIA’s engineers continue to refine designs for lightness, ergonomics, and durability, ensuring that form never compromises performance. The outcome is a product line that empowers teams with ease of use, maximizes space efficiency, and sustains reliability, all while maintaining the aesthetic standard expected in modern hospitality spaces. The hospitality industry today is increasingly polarized. On one end are luxury properties that prioritize innovation and brand distinction, while on the other are budget-conscious operators navigating tight margins. CORNELL INDIA recognizes this divide and approaches it with empathy and pragmatism. For many cost-focused operators, essential back-of-house infrastructure such as food service equipment and ventilation systems is often undervalued. CORNELL INDIA advocates a long-term view, positioning these elements not as expenses but as investments in consistency, safety, and guest satisfaction. Durable and well-engineered equipment not only reduces downtime but also enhances food quality and operational efficiency, directly contributing to better guest experiences and profitability. Looking ahead, CORNELL INDIA envisions a future where technology is seamlessly integrated into design. Spaces will be driven by invisible intelligence, with sensors, automation, and voice controls working together to create seamless and personalized guest experiences. The next generation of hotels will feature interiors that adapt dynamically to lighting, acoustics, functionality, and form. CORNELL INDIA is already engineering for that future. Its innovative line of counterslung systems exemplifies the brand’s adaptive thinking, with equipment that serves as high-performance heating solutions during service hours and transforms into elegant furniture during downtime. This dual-purpose design philosophy reflects CORNELL INDIA’s belief in flexibility, sustainability, and spatial intelligence, enabling hoteliers to make the most of every square foot. In an industry defined by evolution, CORNELL INDIA India continues to shape its legacy through purposeful design, technological integration, and close collaboration with its customers. With every product engineered to meet the challenges of tomorrow, CORNELL INDIA stands as a trusted partner to India’s growing hospitality sector, where luxury meets functionality and innovation meets intent. www.cornellindia.in | +91 9606 423 377| +91 8296 223 377| reachus@cornellindia.in
Wyndham Hotels & Resorts reported its Q3 2025 financial results, showing steady growth across operations and financial metrics. Global system-wide rooms increased 4% year-on-year to 855,400, including 503,400 in the U.S. and 352,000 internationally, while the company awarded 204 new development contracts, up 24% from Q3 2024. The global development pipeline grew 4% to 257,000 rooms, with roughly 70% in midscale and above segments and 58% internationally. Ancillary revenues rose 18% compared to the same period last year. Net income climbed 3% to $105 million, and adjusted net income reached $112 million, with diluted EPS increasing 5% to $1.36 and adjusted diluted EPS up 5% to $1.46. Adjusted EBITDA grew 2% to $213 million, while global RevPAR declined 5% in constant currency, mainly due to softer results in Asia Pacific and Latin America, partially offset by gains in EMEA and Canada. Wyndham generated $86 million in net cash from operating activities and $97 million in free cash flow, ending the quarter with $70 million in cash and total liquidity of about $540 million, maintaining a net debt leverage ratio of 3.5x. In October 2025, the company refinanced its $750 million revolving credit facility, extending maturity to 2030, increasing capacity to $1 billion, and reducing borrowing costs by 35 basis points. Shareholder returns included the repurchase of 830,000 shares for $70 million in Q3 and year-to-date buybacks of 2.5 million shares for $223 million, alongside $31 million in dividends. Looking ahead, Wyndham expects full-year global room growth of 4–4.6%, global RevPAR change of -3% to -2%, fee-related revenues of $1.43–$1.45 billion, adjusted EBITDA of $715–$725 million, adjusted net income of $347–$358 million, and adjusted diluted EPS of $4.48–$4.62, while maintaining a focus on portfolio expansion, strengthening its development pipeline, and delivering consistent shareholder value amid evolving industry conditions.
Mövenpick Resort Cam Ranh Welcomes New Director of Sales & Marketing
Educational Background and International Career Mr. Parker holds an MBA in Sales & Marketing from Dr. Babasaheb Ambedkar Marathwada University, Aurangabad (2000–2002). This strong academic foundation has shaped his strategic mindset, leadership skills, and ability to build high-performing teams, leaving a remarkable footprint throughout his professional journey. With more than 20 years of experience in the hospitality industry, Mr. Parker has held senior leadership positions at renowned international brands, including Furama Resort Danang, The Leela Palaces Hotels & Resorts, and Accor Hotels with key roles at Novotel Danang Premier Han River and Novotel Kolkata Hotel & Residences. His diverse experience across dynamic markets has equipped him with a global perspective and the agility to adapt to emerging industry trends. Vision with Mövenpick Resort Cam Ranh Speaking about his new role, Mr. Parker shared: “I am truly honored to join the Mövenpick Resort Cam Ranh family – a stunning resort with tremendous potential. I believe that combining international experience with Mövenpick’s signature hospitality will create a strong foundation for us to grow together, delivering memorable guest experiences while strengthening the resort’s position both domestically and internationally.” Connecting the Indian Wedding Market – From the Very First Steps As a native of India, Mr. Parker has deep insight into the country’s wedding market, known for extravagant celebrations that span multiple days, host hundreds of guests, and demand world-class service standards. Early in his tenure at Mövenpick Resort Cam Ranh, he proposed a special fam trip dedicated to top Indian wedding planners, with the aim of introducing Cam Ranh as an emerging and promising wedding destination in Vietnam. From October 6 to 9, 2025, a fam trip delegation of 42 professionals from 20 leading wedding planning companies in India visited Khanh Hoa to tour and experience various resorts in the region - with Mövenpick Resort Cam Ranh being one of the key highlights of the itinerary. At the resort, the delegation was warmly welcomed with a vibrant traditional lion dance performance in a setting that was both formal and friendly, accompanied by the resort’s executive team and representatives from the Khanh Hoa Department of Tourism. In addition to its ideal location on the pristine Bai Dai Beach, Mövenpick Resort Cam Ranh impressed guests with its luxurious beachfront villas, multi-level swimming pools with water slides, and expansive outdoor spaces - making it a perfect venue for lavish weddings amid a tropical backdrop. What truly stood out was the specially curated Indian dining experience, meticulously prepared by the resort’s Indian chef. This thoughtful detail not only offered an authentic culinary journey but also reflected the team’s deep understanding of Indian wedding culture - a key factor highly appreciated by the fam trip guests in their search for future international wedding destinations. About Mövenpick Resort Cam Ranh Nestled along the pristine Bai Dai Beach and just 10 minutes from Cam Ranh International Airport, Mövenpick Resort Cam Ranh is the perfect destination for families, couples, and groups. The resort offers more than 500 ocean-view rooms and villas, a diverse selection of dining venues, and a wide range of leisure and wellness facilities designed to international standards. With heartfelt service and the signature Swiss hospitality of the Mövenpick brand, the resort has quickly become a top choice for travelers exploring Vietnam’s central coast.
Assistant Housekeeper ( Heading The Department)
With extensive experience in luxury hospitality, I currently lead the Housekeeping Department at Radisson Mumbai MIDC, ensuring immaculate standards, operational efficiency, and exceptional guest satisfaction. My journey in hospitality has been one of steady growth — from Waterstones Hotel to SOHO House Mumbai as a Team Leader, advancing to Assistant Housekeeping Manager at Hilton Mumbai International Airport, and later Housekeeping Manager at Hilton Garden Inn. I’m passionate about training and mentoring teams, enhancing departmental performance, and maintaining the five-star excellence synonymous with global hospitality brands. Proudly recognized through multiple internal awards, I strive to deliver service that embodies genuine warmth, precision, and true hospitality. ✨#HospitalityLeadership #HousekeepingExcellence #RadissonHotels #Hilton #SOHOHouse #GuestExperience #LuxuryHospitality #TeamDevelopment
Sayaji Hotel Banquet Hall: Perfect Venue for Weddings, Events, and Conferences
Discover the elegance and sophistication of the Sayaji Hotel Banquet Hall. Ideal for weddings, corporate events, and social gatherings, our banquet hall offers a blend of luxury, top-notch services, and a customizable space for every occasion. Host your next event in a grand setting with state-of-the-art amenities, delicious cuisine, and impeccable service. Make your event unforgettable at Sayaji Hotel Banquet Hall.
My Journey from Steward to Corporate Sales Manager at Xenious Hotels & Resorts
I started my career as a steward at Xenious Hotels and Resorts and worked my way up to Corporate Sales Manager. I focus on building strong client relationships, increasing bookings, and promoting our hotels. I believe that loyalty to your company brings rewards, and by working honestly and sincerely, no one can stop your progress. I always put my heart into my work and trust that Allah will bless and guide my journey. Our Managing Director, Sanjay Kaw https://www.linkedin.com/in/sanjay-kaw-345a699/, has trained me from time to time and taught me how to work efficiently and lead with dedication.
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SOCIAL Turns Workplace Burnout into Halloween’s Most Relatable Nightmare
This Halloween, SOCIAL invites everyone to clock out of reality and step straight into Corporate Hell, a hilariously spooky twist on work-life chaos. Spread across 45+ SOCIAL outlets nationwide, the brand’s latest Halloween theme transforms workplace burnout into a dark comedy, where missed targets turn into tombstones and the only KPI is how hard you party. Blending satire with escapism, Corporate Hell reimagines the exhaustion of modern hustle culture, endless notifications, back-to-back meetings, and the unending urge to stay “online.” At SOCIAL, these everyday frustrations morph into shared laughter, loud music, and collective release. It’s a celebration that hits home for every overworked soul craving a night of guilt-free fun. The madness unfolds through a limited-edition cocktail menu titled “CTRL + ALT + BOO”, along with special beer bucket offers and immersive haunted-office décor that brings every workplace nightmare to life. From Hyderabad to Delhi NCR, Mumbai to Bengaluru, every outlet will host themed DJ nights featuring some of India’s top resident and guest artists. Tickets for the nationwide bash are exclusively available on District, SOCIAL’s official booking partner for the season. EVENT DETAILS• Date: 31 October 2025• Time: 7 PM onwards (21+ only)• Venue: Mindspace SOCIAL, Hitech CityBooking Link: https://link.district.in/DSTRKT/HalloweenSocialPartner “Halloween at SOCIAL has always been a celebration of creative chaos; a space where imagination runs wild and the brand’s wit shines through. With Corporate Hell, SOCIAL takes a tongue-in-cheek look at the grind we all live through and turns it into something we can laugh, dance, and scream about together. It’s classic SOCIAL — holding up a mirror to culture, finding humour in the everyday, and turning even burnout into a shared party,” said Divya Aggarwal, Chief Growth Officer, Impresario Entertainment & Hospitality Pvt. Ltd. Theme: Escape from Corporate Hell SOCIAL’s Corporate Hell theme captures the hilarity of office life gone wrong — missed deadlines, overtime ghosts, and performance reviews from the underworld. It’s a playful tribute to those who dream of escaping the 9-to-5 grind, where burnout meets bass drops and the daily hustle becomes a dance floor. Cocktail Menu – CTRL + ALT + BOO, This Halloween, SOCIAL serves up a menu made to revive the overworked and undead alike. Sip on Micromanaged (white rum, melon syrup, gummies, and candy eyeballs), 9-to-Deadline (white rum, lychee, lime, and cranberry), Error 404: Soul Not Found (white rum, passionfruit, lime, and charcoal), or Last Intern Standing (white rum, pumpkin spice, and lime foam). Beer bucket deals with three, six, or nine bottles make for the perfect Halloween “team bonding.” The Décor, Each SOCIAL turns into a haunted office, complete with tombstones of missed targets, bloody buntings, and “missing employee” posters. Guests can laugh at their workplace trauma with cheeky one-liners, bingo cards, and “Name Tags from Hell.” From cubicle graveyards to cursed conference rooms, every space transforms stress into spooky fun. The Line-Up, Across 45+ outlets, expect top DJs spinning all night — 3Spear & DJ Prix in Hyderabad, BoomBastic & Stuvi in Mumbai, DJ Zear in Pune, Kan-i & Vipin in Delhi, Aayna & Saranya in Chandigarh, and DJ Ash in Bengaluru, among many others. With beats, booze, and a dash of dark humour, Corporate Hell promises to be India’s biggest Halloween bash — where the grind meets the grave. About SOCIAL SOCIAL is an all-day café and bar that perfectly blends work and play. It’s a creative hub by day and a buzzing hangout by night, serving great food, coffee, and cocktails in spaces designed to connect people both online and offline. Every outlet reflects the vibe of its neighbourhood, making SOCIAL a true extension of the communities it serves. About Impresario Entertainment & Hospitality Pvt. Ltd. Founded in 2001 with its flagship café Mocha – Coffees and Conversations, Impresario now operates over 60 restaurants across 20+ Indian cities. The group’s portfolio includes popular brands like SOCIAL, Smoke House Deli, Mocha, and boutique concepts such as Bandra Born, Slink & Bardot, BANNG, and Prithvi Café. Known for reading the pulse of young India, Impresario continues to redefine the country’s dining and nightlife scene with creativity and innovation
A Spooktacular Feast Awaits at Novotel Visakhapatnam Varun Beach This Halloween
This Halloween, Novotel Visakhapatnam Varun Beach invites guests to step into a world where mystery meets flavour. The Halloween Dinner 2025 promises more than just a themed buffet, it’s a full sensory experience, blending festive gastronomy, live entertainment, and a spine-tingling ambience. Guests can expect an immersive Halloween setting complete with eerie décor, special music, live singing, and plenty of photo-worthy moments. The culinary team has curated a menu that perfectly captures the festive spirit, featuring spooky-themed starters, live-action grills, and indulgent desserts designed to delight every palate. Whether planning a fun family evening or a night out with friends, the Halloween Dinner offers something for everyone. With attentive service, vibrant energy, and a captivating setting, this event promises to make Halloween 2025 unforgettable. Event Details: Venue: The Square, Novotel Visakhapatnam Varun Beach Date & Time: 7:00 PM – 11:00 PM Reservations: +91 7799884045 Celebrate Halloween in true Novotel style and indulge in an evening of festive flavours, entertainment, and spooky surprises.
Rann Utsav 2025 Returns with Expanded Itinerary Featuring Dholavira
The much-awaited Rann Utsav 2025 begins today, 23 October 2025, and will continue until 4 March 2026, offering travellers an enriched experience of Kutch. Organised by Evoke Experiences, the festival expands its focus beyond the iconic White Rann to include Dholavira, the UNESCO World Heritage Site representing the ancient Indus Valley civilisation. This year’s theme, “Adhura Nahi Pura Kutch Dekhiye”, encourages visitors to explore the region in its entirety rather than limiting their journey to the Rann alone. Evoke Experiences will manage Rann Utsav – The Tent City and promote Dholavira through curated experiences at the White Rann Tent City at Dholavira and the year-round Evoke Dholavira property. Travellers can combine the cultural vibrancy of Dhordo with the historical depth of Dholavira for a comprehensive view of Kutch’s landscape and legacy. The White Rann Tent City at Dholavira offers family-friendly recreational activities, including cricket, trampolines, bungy trampoline, bull rides, moonwalker bouncy setups, water rollers, archery, air gun shooting, and high rope courses. Built on a Harappan civilisation theme, all rooms and common areas reflect elements of the Indus Valley era. Nearby attractions include the fossil park, excavation sites, a museum, and the famed “Road through Heaven.” Guests can also enjoy spa services, bicycle rides, and stargazing under the vast desert sky. At Rann Utsav – The Tent City, enhancements include a toddler area, an open-air cinema, and a sustainability stall showcasing eco-friendly practices such as waste segregation and recycling. Storytelling sessions with bonfires will engage visitors with local folklore, deepening cultural immersion. A new personalised service called Mitram will guide guests throughout their stay, facilitating activities, experiences, and logistics for a seamless, curated journey. “Rann Utsav has always been about more than the White Desert, it’s about the stories, traditions, and heritage that make Kutch unique. With Dholavira now part of the festival under the theme ‘Adhura Nahi Pura Kutch Dekhiye’, we are encouraging travellers to experience Kutch in its entirety. From vibrant cultural celebrations in Dhordo to the archaeological depth of Dholavira, this season offers a complete journey through time, landscape, and legacy,” said Bhavik Sheth, COO of Evoke Experiences. Sustainability remains a key focus, with eco-friendly tents, improved waste management, LED lighting, plastic crusher installations, and cleanliness drives implemented across festival areas. By integrating Dholavira, Evoke Experiences aims to redefine how travellers explore Kutch, showcasing the region’s cultural, natural, and historical layers in a single, immersive journey.
In an exclusive feature with October edition of Hospitalitynews magazine, Chef Altamsh Patel, Director of Culinary at Hilton Mumbai International Airport, shared insights that reveal not only his passion for gastronomy but also the philosophy that drives his success. His journey is a testament to how unexpected paths often lead to extraordinary destinations. When asked about his defining moment, Chef Altamsh reflected on his early life where his parents wished for him to become a doctor. Yet, destiny had other plans. Drawn into hotel management and eventually the kitchen of the Taj, he discovered a true sense of belonging. “What began as honoring my parents soon grew into a lifelong love, reminding me that sometimes the unplanned path becomes the one we cherish most,” he shared. Speaking about innovation and tradition, he noted, “At Hilton Mumbai International Airport, balancing innovation with tradition means sharing a part of our heart with every guest.” To him, food is storytelling, an art that surprises guests while honoring culture. Chef Altamsh also underlined how food creates cherished memories. Whether in restaurants, banquets, or in-room dining, he and his team strive to ensure every plate carries love, passion, and culture, making each meal unforgettable. On sustainability, his commitment is firm. From locally sourced ingredients to Hilton’s Travel with Purpose mission, practices like waste-to-fertilizer initiatives, cage-free eggs, and glass bottles redefine responsible luxury dining. As a mentor, Chef Altamsh believes in nurturing creativity, humility, and resilience among young chefs, ensuring excellence remains a collective effort. Looking ahead, he expressed excitement about India’s micro-cuisines and Peruvian influences, combining authenticity with multi-sensory experiences to shape the future of luxury dining. It was truly an inspiring and enriching conversation with Chef Altamsh Patel. For the complete feature, explore the Hospitalitynews October Magazine, available on our website (E-Magazine) and as a physical copy.
In a world where hospitality is constantly reshaped by technology and global collaboration, few voices carry as much authority and vision as Dr. Suborno Bose, the Founder-Chairman and Chief Mentor of the International Institute of Hotel Management (IIHM) and Indismart Group Worldwide. Over the last 25 years, he has established Asia’s largest chain of premier hotel schools with campuses across the globe, while spearheading innovations that redefine the very essence of hospitality education. In an exclusive feature for Hospitality News, Dr. Bose takes us through a riveting journey of ideas and insights. He reveals how AI-powered platforms like NamAIste – IIHM HospitalityGPT, the world’s first AI model for the service sector, are reshaping the way students learn, blending technology with empathy to create leaders who are both digitally fluent and emotionally intelligent. Adding to this, he speaks passionately about the Global Knowledge Sharing Declaration on AI in Hospitality, which began with 50 countries and now includes over 60 nations. This initiative, driven by IIHM, has created a collaborative framework for integrating AI literacy, ethical practices, and equal access to education worldwide. As the conversation deepens, Dr. Bose introduces us to his philosophy of “High Tech, Higher Touch,” a principle that balances cutting-edge digital tools with the timeless warmth of human connection. He emphasizes that while AI can anticipate preferences and streamline service, true hospitality lies in the smiles, gestures, and conversations that make every experience memorable. From the International Young Chef Olympiad (YCO) to initiatives like the Food Soldier programme, Dr. Bose continues to nurture global talent while embedding sustainability, cultural respect, and innovation at the core of hospitality. His long-term vision is clear: to position India as a hub for compassionate, intelligent, and inclusive hospitality leadership. This inspiring exchange with Dr. Bose is more than an interview, it is a window into the future of hospitality, where technology and empathy walk hand in hand. For the complete interview and exclusive insights, dive into the Hospitalitynews Magazine October Edition- available now on our website and in print. Don’t miss your chance to be part of this transformative dialogue shaping the future of hospitality.
In today’s world of hospitality, where loyalty programs are often defined by free nights, discounts, and upgrades, The LaLiT Suri Hospitality Group has chosen a different path, one that blends guest rewards with social good. In an exclusive conversation with Hospitalitynews, Vivek Shukla, CEO of the Group, offered rare insights into how luxury and purpose can converge to create a new standard for the industry. With more than 35 years in luxury hospitality and two decades shaping The LaLiT’s vision, Shukla is widely known for his people-first approach and strategic foresight. His leadership during the pandemic, marked by initiatives that supported frontline workers and vulnerable communities, underscored his conviction that hospitality is about much more than service, it is about responsibility. This ethos is at the heart of the Group’s new loyalty program. Unlike traditional models, this initiative empowers guests to transform everyday indulgences into acts of giving. Partnering with Points for Good, The LaLiT allows loyalty members to channel their points towards diverse causes ranging from child education and sustainability to LGBTQIA+ empowerment. Shukla describes it as a shift “from transactional exchanges to purposeful, meaningful connections”. The innovation lies in embedding impact seamlessly into daily guest interactions. Shukla believes that over time, members will begin to associate loyalty not only with luxury but also with generosity and social change. “When routine stays or meals become part of something greater, it fosters a culture of care and giving back”, he says. Perhaps most compelling is the vision behind it: small contributions from thousands of guests, collectively sparking a wave of impact across India. By aligning hospitality with social responsibility, The LaLiT is rewriting the future of loyalty, one that is not just about repeat business but about emotional connection and shared purpose. Our conversation with Vivek Shukla was both inspiring and thought-provoking, challenging the industry to see loyalty in a whole new light. For the complete interview and exclusive insights, dive into the Hospitalitynews Magazine September Edition- available now on our website and in print. Don’t miss your chance to be part of this transformative dialogue shaping the future of hospitality.
Chef Altamsh Patel
Director of Culinary at Hilton Mumbai International Airport
Dr Suborno Bose
Chairman and Founder IIHM and CEO International Hospitality Council UK
Vivek Shukla
CEO, The LaLiT Suri Hospitality Group
and many more from top industry leaders
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