Job Description

Develop action plans and set objectives for increased revenue and maximum profit for hotel management. Implement sales and marketing strategies necessary for attracting clients to patronize a hotel Maintain a clear understanding of hotel policies and ensure compliance. Carry out research and analysis to identify new markets and business opportunities. Seek out business with large organizations such as churches, sports clubs or corporate firms to convince them to patronize their hotel Prepare and distribute promotional and advertisement materials to create awareness for hotel products/services Maintain a complete knowledge of all the services a hotel provides so as to conduct successful sales Explain and notify clients of recent upgrades and available options for hotel services Collaborate with event and wedding planners to ensure increased patronage and hotel booking. Assign job duties to hotel personnel and ensure effective performance of assigned tasks Supervise the customer service unit of a hotel to ensure compliance with set standards of hospitality and customer service Maintain contact with clients to obtain feedback and encourage continued patronage.