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By Nithyakala Neelakandan
Published on May 16, 2024
We have carefully curated this newsletter to ensure it becomes your go-to resource for all things hospitality-related. Whether you are an industry professional, an avid traveller, or simply passionate about the art of hospitality, this newsletter will be your gateway to a world of inspiration, knowledge and unforgettable experiences.
DLF Mall of India, Noida, recently unveiled Delhi-NCR’s first Game Palacio, introducing an immersive gaming and entertainment hub for visitors of all ages. This expansive venue offers a diverse range of activities, from arcade games and boutique bowling to captivating virtual reality experiences. Additionally, guests can savor delectable cuisines and enjoy live music performances at the upscale dining spots within the Game Palacio.
Shibli Khan, Centre Head of DLF Mall of India, said “We are thrilled to welcome the Game Palacio to DLF Mall of India as a one-stop destination for unparalleled entertainment. With its gamut offerings and immersive game experiences, the Game Palacio underscores our commitment to providing world-class leisure options within DLF Mall of India.”
Manish Mehrotra, Senior Vice President and Head of Operations at DLF Shopping Malls, said “We are excited to welcome the Game Palacio at DLF Mall of India, Noida. It is more than just a gaming destination; it is an experience tailored for every generation. From arcade thrills to VR experience, the Game Palacio fosters our commitment to offering our patrons cherished memories and boundless joy.”
Prasuk R Jain, Owner of Game Palacio, said “In the next decade, we anticipate the trend of Game Palacio to increase in India rapidly. This year, we are thrilled to announce multiple openings back to back, including locations at Connaught Place (Regal Building) in Delhi, Pitampura in West Delhi, Saket in South Delhi and Golf Course Road in Gurugram. The Game Palacio has already established itself as a leading brand in Mumbai, Thane, Pune and Chandigarh.”
Occupying an impressive 56,000 square feet area within DLF Mall of India, Game Palacio offers a comprehensive entertainment package. Among its highlights are a state-of-the-art arcade, complete with classic and modern video games, and a boutique bowling alley where visitors can test their skills in a stylish setting. Additionally, guests can dive into captivating virtual reality adventures, providing a unique and immersive gaming experience.
But the excitement doesn't stop there. Game Palacio also boasts two distinct dining options to satisfy hungry gamers and visitors alike. Kamikaze, a sophisticated cocktail bar, offers a chic setting to unwind and enjoy handcrafted beverages, while Verde, an authentic Italian restaurant, serves up delicious cuisine in a cozy atmosphere. These dining venues add another dimension to the overall experience, allowing guests to enjoy delectable dishes and live music performances while taking a break from the gaming action.
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By Nishang Narayan
Published on January 10, 2025
Ambica Empire Hotel, a leading name in Chennai’s hospitality landscape, achieved a remarkable feat at the Tamil Nadu Leadership Awards 2024, held at Taj Club House, Chennai. The prestigious event, endorsed by CMO Asia, World Federation of Hospitality Professionals, and Stars of the Industry Group, saw the participation of celebrated personalities from the hospitality industry.
Ambica Empire was honored with the title of "Luxury Business Hotel of the Year 2024" in recognition of its exceptional service standards and commitment to guest satisfaction. The award was presented by Dr. Sanjeev Seth, Managing Director of IL&FS Tamil Nadu Power Company Limited, and Mr. Raji Thomas, Chief Corporate Relations & Outreach Officer at Indira Group of Institutes, Pune.
Adding to the accolades, Mr. R. Kalathinathan, General Manager of Hotel Ambica Empire, was bestowed with the prestigious Tamil Nadu’s Best General Managers Award in the Hospitality Industry for 2024. Known for his exceptional leadership and dedication, Mr. Kalathinathan has consistently exceeded expectations, ensuring the success of 4-star and 5-star properties under his management.
Mr. Kalathinathan's illustrious career is decorated with numerous achievements, including the Hospitality Leadership Award by Golden Star Awards and recognition for Best Performance and Best Service in the Industry. He is a respected figure in the hospitality community, frequently featured in television interviews, newspapers, magazines, and social media platforms for his contributions to the field.
Speaking about their success, the hotel shared their heartfelt motto, “Home Away from Home”, emphasizing their commitment to creating memorable experiences for their guests. “Guests who stay with us always stay with us,” proudly echoed the team at Ambica Empire.
For reservations, contact 044-23621818 and experience the unmatched hospitality that makes Ambica Empire a true gem in Chennai’s hotel industry.
Published on January 8, 2025
GRT Hotels & Resorts took a significant step toward inclusivity this World Braille Day, launching an initiative aimed at enhancing accessibility for individuals with visual impairments. With the initiative rolled out across most of the group's 22 properties, the hospitality brand reaffirms its commitment to creating an inclusive environment for all guests.
The cornerstone of this initiative was the introduction of Braille menus at all of GRT Hotels & Resorts' all-day dining restaurants, including those at Grand by GRT Hotels, Regency by GRT Hotels, Radisson GRT Hotels, and GReaT Trails by GRT Hotels. This move ensures a more accessible and personalized dining experience for guests with visual disabilities.
To commemorate the occasion, GRT Hotels & Resorts hosted special events at two of its flagship properties—Grand Chennai by GRT and Radisson Blu Hotel & Suites GRT Chennai. During these events, visually impaired guests were invited to enjoy a curated lunch and experience the newly launched Braille menus firsthand. Additionally, other properties collaborated with local NGOs to host similar events, bringing together the community and raising awareness about accessibility in hospitality.
Mr. Vikram Cotah, CEO of GRT Hotels & Resorts, shared his thoughts on the success of the initiative: “World Braille Day reminds us of the importance of creating spaces that are inclusive and welcoming for everyone. We are delighted with the warm response of our visually impaired guests. With this initiative, we continue to promote accessible hospitality, celebrate inclusivity and diversity while setting new standards for responsible hospitality.”
Event Highlights:
About GRT Hotels & Resorts:
Founded in 1998 as an extension of GRT Jewellers, GRT Hotels & Resorts is a leading name in South India’s hospitality industry, boasting 22 upscale hotels and luxury resorts across South India. With a presence in Tamil Nadu, Karnataka, Kerala, Andhra Pradesh, and Telangana, the group is set to expand internationally, with future plans for destinations such as the Maldives.
The group’s sub-brands—Grand by GRT Hotels, Regency by GRT Hotels, Zibe by GRT Hotels, and GReaT Trails by GRT Hotels—cater to both business and leisure travelers. GRT Hotels & Resorts also boasts partnerships with the Radisson Group, including four hotels and resorts in Mahabalipuram, Pondicherry, Chennai, and Bengaluru.
As one of the fastest-growing hospitality chains in South India, GRT Hotels & Resorts is on track to reach 25 properties by 2025. With a strong presence in the food and beverage sector and wellness offerings like Bodhi Spa, GRT continues to set the bar for sustainable and bespoke guest experiences.
By Manu Vardhan Kannan
Published on January 3, 2025
Sangu Chakra Hotels Pvt. Ltd., a name synonymous with hospitality excellence, is proudly celebrating its 50th anniversary this year. Founded in 1975 with the opening of Sangam Hotel in Trichy, the group has since expanded its operations to Thanjavur, Madurai, and Chettinad, making a lasting impact in the hospitality sector. The Trichy and Madurai properties now operate under the Courtyard by Marriott brand, bringing global standards of hospitality to Tamil Nadu.
The company is taking its legacy further with plans to organize a series of events across its hotels to celebrate this golden milestone. This marks a major achievement for Sangu Chakra Hotels, which has played host to millions of guests over the years, both from India and abroad. The group is committed to offering guests a window into Tamil Nadu’s rich culture and heritage while ensuring modern comforts and outstanding service.
Building on its success, Sangu Chakra Hotels is set for ambitious growth. Over the next 4 to 5 years, the company will invest approximately INR 400 crores to expand its presence across Tamil Nadu. With plans to open new properties in Trichy, Madurai, and Chennai, as well as a resort in Rameshwaram, the company is on track to double its room inventory in the state.
In addition to its business expansion, Sangu Chakra Hotels remains deeply committed to sustainability and social responsibility. The group’s dedication to environmental conservation and CSR initiatives is central to its operations, with a focus on green practices and community engagement.
On the occasion of the 50th anniversary, Mr. V. Vasudevan, Managing Director of Sangu Chakra Hotels, expressed his gratitude to the guests, staff, and supporters who have contributed to the company’s journey. “We are proud to have been in the hospitality industry for five decades, and as we look to the future, we are committed to expanding our reach and continuing to provide exceptional service,” he said.
The celebration also honors the contributions of the company's founding members, whose vision and leadership shaped the company’s success. Mr. C.Muralikrishnan, Executive Director, added, “As we reflect on our 50-year journey, we are excited about the future and the opportunities that lie ahead.”
Sangu Chakra Hotels is not just celebrating its past achievements but looking forward to the future, with an unwavering commitment to delivering world-class hospitality that resonates with both tradition and innovation.
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