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By Author
Published on December 21, 2023
We have carefully curated this newsletter to ensure it becomes your go-to resource for all things hospitality-related. Whether you are an industry professional, an avid traveller, or simply passionate about the art of hospitality, this newsletter will be your gateway to a world of inspiration, knowledge and unforgettable experiences.
Hyatt Hotels Corporation proudly introduces its first-ever Hyatt Place brand hotel in Bihar, aptly named Hyatt Place Bodh Gaya. This landmark establishment, developed by Saraf Hotel Enterprise, not only marks a significant addition to the Hyatt Place portfolio but also stands as the ninth of its kind in India.
Boasting 74 thoughtfully designed guest rooms, the hotel encapsulates the essence of the Hyatt Place brand—offering intuitive design, a relaxed ambiance, and practical amenities such as complimentary Wi-Fi and 24-hour food services.
Nestled in the lush landscapes just 20 minutes from Gaya airport, Hyatt Place Bodh Gaya finds its home amidst the sacred surroundings of the UNESCO World Heritage site, the Mahabodhi Temple, and the revered Bodhi Tree. The hotel's minimalist design aligns seamlessly with Hyatt's commitment to care, creating a tranquil escape for those seeking respite from the urban hustle.
Each room is a sanctuary designed for the modern multitasking traveler, providing a glimpse of the famous Mahabodhi Temple. In addition to the signature all-day dining experience at Gallery Café and the convenient grab-and-go options at The Market, the hotel offers unique spaces for well-being and enlightenment. A meditation room invites guests to embark on a journey of self-discovery, while the library lounge serves as a gateway to understanding the historical and cultural significance of Bodh Gaya.
Dhruva Rathore, Vice President of Development, India & South West Asia, Hyatt, expresses his enthusiasm, stating, “The opening of Hyatt Place Bodh Gaya signifies a pivotal point in our growth plans for Hyatt brands in India. Bodh Gaya has long been a cornerstone of religious tourism, and we are delighted to foray into the spiritual capital of Buddhism. We are excited to be associated with the Saraf Hotel Enterprise and look forward to welcoming guests with an ideal hotel for their stay in the city."
Varun Saraf, Managing Director of Saraf Hotels Enterprises, shares the joy of introducing the second Hyatt Place hotel in Bodh Gaya, highlighting the longstanding strategic collaboration with Hyatt. “We are delighted to introduce the second Hyatt Place hotel in the UNESCO World Heritage Site of Bodh Gaya, after Hampi. This new property, represents our eleventh hotel project with Hyatt and is a testament to our longstanding strategic collaboration for over 45 years. It is our constant endeavor to enhance the guest experience with unique offerings. And at Bodhgaya, we aim to deliver the highest standards of service excellence where our guests can find peace and tranquility in the enlightened land of the Buddha”.
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By Manu Vardhan Kannan
Published on March 5, 2026
Arignar Anna Zoological Park, Vandalur, Chennai, has taken a major step towards sustainable conservation with the launch of a new Water Recycling System at the Nilgiri Langur enclosure. Alongside this, the foundation stone has been laid for similar systems at the Otter and Chimpanzee enclosures, marking an important milestone for the Institute for Climate and Environment (ICE) in its role as Knowledge Partner.
The ceremony was attended by Thiru. Srinivas R. Reddy, IFS, Principal Chief Conservator of Forests (Head of Forest Force), who graced the event as the Chief Guest. Rtn. Nikhil Raj, President of the Rotary Club of Madras, was present as the Guest of Honour, while Thiru. T. Ritto Cyriac, IFS, Director of Arignar Anna Zoological Park, presided over the function.
This initiative has been supported by sponsors R B Agarwalla & Co., Aspire Systems (India) Pvt. Ltd., and DRA Homes. Co-sponsors Rtn. Shri Shakthi Girish and Rtn. Suresh Amirapu also extended their support. Circen Technologies played a key role as the CTCe Implementation Partner, offering solutions designed to promote responsible and efficient water management.
Developed in association with the Rotary Club of Madras and implemented by its Environmental Action Committee, the water recycling system has a treatment and recirculation capacity of 400,000 litres per day. The technology provided by Circen Technologies is designed to reduce the enclosure’s dependence on fresh water while maintaining high standards of habitat care and animal welfare.
The system installed at the Nilgiri Langur wet moat enclosure is expected to cut fresh water consumption by nearly 70%. At the same time, it ensures that the primates continue to live in safe and healthy surroundings. This move sets a strong example for eco-friendly infrastructure and responsible water use within zoological parks.
In addition to the Langur enclosure, a new water treatment plant is set to come up at the Otter Pond, sponsored by Aspire Systems (India) Pvt. Ltd. Plans are also in progress for a water recycling system at the Chimpanzee Enclosure with support from DRA Homes. What started with the Langur enclosure is now expanding across the zoo, building steady momentum towards better water efficiency and environmentally conscious operations.
This joint effort by Arignar Anna Zoological Park, the Rotary Club of Madras, and the Institute for Climate and Environment (ICE) shows how strong partnerships can drive meaningful change. By focusing on efficient water usage and animal well-being, the project highlights how public institutions can lead by example in sustainable conservation practices.
Published on March 4, 2026
Hospitality has always been about experiences, but in today’s fast-moving digital world, experience begins long before a guest steps into the lobby. Modern travellers expect instant confirmations, seamless access, personalised services, and effortless communication. At the same time, hotel operators are managing rising operational costs, staffing pressures, fragmented technology systems, and the constant demand for better reviews and stronger loyalty. The industry does not just need another software solution. It needs a smarter, unified system built for the realities of today. GuestEzee with Contactless Check-In answers that need.
Developed by GuestVento Technology Pvt Ltd, GuestEzee is a global, cloud-based Guest Management System designed to transform how hotels operate and how guests experience their stay. It is not positioned as a single feature application or a limited operational tool. It is built as a complete digital ecosystem that connects guests, staff, and management on one intelligent platform.
Across global hospitality markets, many hotels continue to function with disconnected systems. Property management software operates separately from POS systems. Door lock access remains dependent on physical cards. Guest feedback is collected manually or too late to make a difference. Housekeeping coordination relies on phone calls and fragmented communication. These inefficiencies cost hotels more than time. They impact revenue, reputation, and repeat business.
GuestEzee brings all essential functions together into one seamless structure. With fully integrated contactless check in, guests can complete arrival formalities digitally and access their rooms using mobile key technology. The elimination of long queues and physical dependency instantly elevates the arrival experience. However, the platform goes far beyond entry.
Through a unified guest interface, visitors can order in room dining, request services, receive curated upsell offers, and provide instant feedback. Every interaction becomes smooth, intuitive, and personalized. For hotels, this translates into stronger guest engagement and increased average revenue per room. Built in upselling capabilities allow properties to present relevant services at the right moment, turning convenience into profitability without disrupting the guest journey.
Operationally, GuestEzee empowers teams with real time coordination. The staff interface enables structured housekeeping, f&b and front office workflows, maintenance tracking, and immediate complaint resolution through an automated escalation matrix. Management gains access to a comprehensive dashboard featuring billing, operational visibility, and performance analytics. Instead of working reactively, hotels can now operate with proactive intelligence.
As a subscription driven SaaS platform priced per key per month, GuestEzee offers scalability for mid scale and premium hotels seeking modern transformation without complex infrastructure investment. Its cloud first architecture ensures quick deployment, remote accessibility, and seamless integration with PMS, OTAs, POS systems, and digital lock technologies. The result is a connected ecosystem that eliminates silos and simplifies technology adoption.
Guests demand speed, personalization, and transparency. Operators demand efficiency, visibility, and revenue growth. GuestEzee with Contactless Check-In brings these demands together into one powerful solution.
As digital transformation becomes the defining factor of competitiveness in hospitality, GuestEzee is not just participating in the shift. It is helping lead it.
“Stay at Ezee with GuestEzee”
For more info visit: www.guestezee.com & mail us at: enquiry@guestezee.com
By Hariharan U
Published on December 16, 2025
This Christmas, Bengaluru’s dessert scene gets a festive upgrade as two homegrown brands, Madam Chocolate and BELAGIO, introduce their limited-edition Christmas Collections 2025. Designed for gifting, celebrations, and corporate hampers, both collections focus on handcrafted quality, festive flavours, and thoughtful presentation.
Bangalore’s fast-growing chocolate dessert brand, Madam Chocolate, brings festive cheer with a playful yet indulgent Christmas Collection that blends craftsmanship with holiday nostalgia. Perfect for personal gifting or festive tables, the collection highlights the brand’s love for detail and flavour.
The collection features the Belgian Couverture Chocolate Santa, a festive centrepiece crafted using premium Belgian chocolate. Another highlight is the Plum Cake House, an eggless plum cake soaked in orange juice and warming spices, then dipped in Madam Chocolate’s signature milk chocolate — a comforting classic with a festive twist.
Adding colour and charm are the Christmas Petit Gâteaux, featuring seasonal versions of popular favourites like Signature Choco Melt, Panda Black Forest, and Dubai Cheese Bomb, all finished with festive décor. The Christmas Bon Bons, hand-painted and artisanal, round off the collection, making them ideal for sharing or gifting.
Every creation reflects Madam Chocolate’s focus on handcrafted indulgence, combining festive visuals with familiar flavours that feel joyful and comforting.
Luxury online patisserie BELAGIO introduces its Couture Dessert Gifting Collection 2025, inspired by Italian-style patisserie and couture craftsmanship. Known for its refined textures and elegant presentation, BELAGIO’s festive range is tailored for premium gifting and holiday celebrations.
The collection includes a curated Chocolate Collection featuring rich, multi-layered entremets, alongside a Berry Collection that offers lighter, fruit-forward flavours. The Fruit Collection brings together tropical and seasonal fruits in vibrant, festive compositions. For customised needs, BELAGIO also offers eggless and dietary-friendly options on request.
Each dessert is built with layers of sponge, mousse, cream, and ganache, finished with flawless mirror glazes and presented in bespoke BELAGIO packaging making every gift feel thoughtful and special.
Order Christmas Gifts: www.belagio.in
Together, Madam Chocolate and BELAGIO offer two distinct yet equally indulgent ways to celebrate Christmas 2025 — whether through playful handcrafted chocolates or refined couture-style desserts. From personal gifting to corporate celebrations, these festive collections promise sweetness, style, and seasonal cheer.
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