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By Author
Published on October 4, 2024
We have carefully curated this newsletter to ensure it becomes your go-to resource for all things hospitality-related. Whether you are an industry professional, an avid traveller, or simply passionate about the art of hospitality, this newsletter will be your gateway to a world of inspiration, knowledge and unforgettable experiences.
Holiday Inn New Delhi Aerocity is proud to announce the appointment of Shuvendu Banerjee as its new General Manager, effective October 2024. With over two decades of remarkable experience in the hospitality industry, Banerjee brings a proven track record of success, making him a valuable addition to one of Delhi’s leading destinations for business and leisure travelers.
Prior to joining Holiday Inn New Delhi Aerocity, Shuvendu Banerjee held the position of General Manager at Crowne Plaza Today New Delhi Okhla. His tenure was marked by significant achievements in operational excellence, guest satisfaction, and strategic partnerships. Banerjee was honored with the prestigious IMPACT AWARD - ALL METRICS ACHIEVED 2023 and the General Manager of the Year 2023 award in the Upper Upscale Category (North) at the BW Hotelier Indian Hospitality Awards.
At Holiday Inn New Delhi Aerocity, Banerjee is set to focus on elevating guest experiences through innovative services, a keen focus on operational efficiency, and fostering strong industry relationships. His deep expertise in sales and marketing, coupled with his ability to drive team building, will be critical in steering the hotel to new heights. He will also work closely with key stakeholders in the travel industry, embassies, and corporate sectors to create growth opportunities for the property.
Expressing his enthusiasm for his new role, Banerjee shared, “I am thrilled to join Holiday Inn New Delhi Aerocity, a brand synonymous with delivering exceptional hospitality. My goal is to build upon the hotel’s strong foundation while ensuring a renewed focus on guest satisfaction, operational excellence, and stakeholder engagement.”
Banerjee’s impressive educational background includes a Post Graduate Diploma in Business Management (PGDBM) in Marketing from Symbiosis Institute of Distance Learning. He has also earned certifications from globally renowned institutions such as Cornell University, Harvard University, and IIM Ahmedabad. His leadership style is highly approachable, and he is deeply committed to talent development, a quality that has earned him a respected reputation across the IHG Group, where he has contributed for over 18 years.
Outside of his professional life, Banerjee enjoys sports, music, and long drives. He is looking forward to embracing the new challenges and opportunities that come with leading Holiday Inn New Delhi Aerocity.
With Banerjee’s appointment, Holiday Inn New Delhi Aerocity is set to continue its legacy of delivering exceptional hospitality and world-class experiences for guests from around the globe.
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Published on December 31, 2024
We are thrilled to announce the appointment of Mr. Manoj Dhiman as the new Executive Housekeeper at Radisson Resort & Spa, Lonavala, effective immediately. With an impressive 18 years of experience in the hospitality industry, Mr. Dhiman brings a wealth of knowledge and expertise to our team, further enhancing the exceptional service standards we are known for.
As Executive Housekeeper, Mr. Dhiman will play a key role in maintaining the highest standards of cleanliness and ensuring the overall guest experience at our resort remains exceptional. His leadership and expertise will be instrumental in supporting the housekeeping team to uphold our commitment to creating memorable and comfortable stays for all our guests.
We are confident that under Mr. Dhiman's leadership, our housekeeping team will continue to deliver outstanding service, further solidifying our reputation for excellence and hospitality. We look forward to the positive impact he will make in enhancing the guest experience at Radisson Resort & Spa, Lonavala.
Please join us in welcoming Mr. Manoj Dhiman to our team. We are excited to work alongside him to exceed our guests’ expectations and continue offering an unforgettable experience.
By Nishang Narayan
Published on December 29, 2024
Holiday Inn Goa Candolim is delighted to announce the appointment of Manjur Alam as its new Rooms Division Manager. With a distinguished career spanning over 15 years in the hospitality industry, Alam’s expertise and leadership are expected to elevate guest experiences and operational standards at the property.
Alam’s impressive career journey includes nine years with InterContinental Hotels Group (IHG) and five years with Radisson Hotels Group. Starting his professional journey at Crowne Plaza Bengaluru, he advanced from Associate to Duty Manager, honing his skills in guest relations, team leadership, and operational efficiency.
At Holiday Inn Chennai OMR IT Expressway, Alam played a pivotal role as Senior Duty Manager, where he led pre-opening activities, ensured seamless front office operations, and upheld brand standards through quality audits. His recent role as Cluster Front Office Manager at Radisson Gwalior showcased his ability to optimise guest satisfaction, drive service excellence, and manage revenue while maintaining operational efficiency and cost controls.
General Manager Anuraag Raha praised Alam’s appointment, stating:"Manjur’s dedication to delivering unparalleled guest experiences and his passion for driving operational excellence make him a valuable addition to our team. We are confident that his leadership and vision will play a significant role in further elevating the guest experience at Holiday Inn Goa Candolim."
Throughout his career, Alam has demonstrated a knack for managing pre-opening projects, conducting brand-standard audits, and leading high-performing teams. His tenure with globally recognised brands such as Crowne Plaza, Holiday Inn, and Radisson underscores his ability to foster a culture of excellence and innovation in hospitality.
As the Rooms Division Manager at Holiday Inn Goa Candolim, Alam is poised to bring his wealth of experience to create memorable stays for guests while upholding the property’s commitment to service excellence.
By Manu Vardhan Kannan
Published on December 22, 2024
Vishal Vithal Kamat, the Executive Director of Kamat Hotels (India) Ltd., is celebrated for harmonizing tradition and innovation in the hospitality industry. Guided by the ethos of eco-friendly practices and societal responsibility, he continues to uphold the Kamat family legacy while spearheading forward-thinking initiatives that redefine sustainable tourism.
At the heart of Vishal Kamat's vision lies a commitment to environmental stewardship and social progress. His leadership fosters empowerment through community-driven initiatives, supporting local artisans, preserving cultural heritage, and advocating for sustainable tourism practices. His impactful philosophy extends to the IRA business hotel chain, where 1% of earnings are dedicated to girls' education, reflecting his belief in giving back to society.
Vishal Kamat's contributions to the hospitality sector have earned him accolades such as the ‘Young Achiever 2013 Award’ from the Maharashtra Chamber of Commerce Industry and the ‘Angels of Tourism Award’ by Free Press Journal. As Vice Chairman of CII Maharashtra, he continues to amplify his influence, fostering innovation and collaboration across sectors like tourism, education, and commerce.
With a passion for nurturing future leaders, Vishal shares his expertise as a speaker at MSME summits, business forums, and leading academic institutions. His dedication to collective growth is exemplified in his role as Chairman of the Confederation of Indian Industries (CII), where he drives initiatives across industries, including tourism, education, and the circular economy.
Beyond his professional achievements, Vishal Kamat is a voracious reader and an avid traveler, continually seeking to broaden his perspectives. His love for animals reflects his compassionate nature, adding depth to his persona as a leader who values connection and empathy.
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