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By Nishang Narayan
Published on December 29, 2024
We have carefully curated this newsletter to ensure it becomes your go-to resource for all things hospitality-related. Whether you are an industry professional, an avid traveller, or simply passionate about the art of hospitality, this newsletter will be your gateway to a world of inspiration, knowledge and unforgettable experiences.
Holiday Inn Goa Candolim is delighted to announce the appointment of Manjur Alam as its new Rooms Division Manager. With a distinguished career spanning over 15 years in the hospitality industry, Alam’s expertise and leadership are expected to elevate guest experiences and operational standards at the property.
Alam’s impressive career journey includes nine years with InterContinental Hotels Group (IHG) and five years with Radisson Hotels Group. Starting his professional journey at Crowne Plaza Bengaluru, he advanced from Associate to Duty Manager, honing his skills in guest relations, team leadership, and operational efficiency.
At Holiday Inn Chennai OMR IT Expressway, Alam played a pivotal role as Senior Duty Manager, where he led pre-opening activities, ensured seamless front office operations, and upheld brand standards through quality audits. His recent role as Cluster Front Office Manager at Radisson Gwalior showcased his ability to optimise guest satisfaction, drive service excellence, and manage revenue while maintaining operational efficiency and cost controls.
General Manager Anuraag Raha praised Alam’s appointment, stating:"Manjur’s dedication to delivering unparalleled guest experiences and his passion for driving operational excellence make him a valuable addition to our team. We are confident that his leadership and vision will play a significant role in further elevating the guest experience at Holiday Inn Goa Candolim."
Throughout his career, Alam has demonstrated a knack for managing pre-opening projects, conducting brand-standard audits, and leading high-performing teams. His tenure with globally recognised brands such as Crowne Plaza, Holiday Inn, and Radisson underscores his ability to foster a culture of excellence and innovation in hospitality.
As the Rooms Division Manager at Holiday Inn Goa Candolim, Alam is poised to bring his wealth of experience to create memorable stays for guests while upholding the property’s commitment to service excellence.
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