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By Author
Published on November 25, 2023
We have carefully curated this newsletter to ensure it becomes your go-to resource for all things hospitality-related. Whether you are an industry professional, an avid traveller, or simply passionate about the art of hospitality, this newsletter will be your gateway to a world of inspiration, knowledge and unforgettable experiences.
Novotel Guwahati has proudly launched "Accor Key," a pioneering digital solution that revolutionizes the guest experience by offering a contactless and environmentally friendly journey. This initiative aligns with Accor’s dedication to innovation and guest-centric services, pushing the boundaries of the traditional hotel stay.
Redefining Guest Experience with Technology
“At Novotel Guwahati, we're in tune with the evolving needs of today’s travelers,” explains Nitin Pathak, General Manager at Novotel Guwahati. “'Accor Key' is not just about offering a seamless and contactless experience; it’s about embracing sustainability. By eliminating the need for physical key cards, we’re reducing our environmental footprint while enhancing guest convenience.”
The Future is Keyless
"Accor Key" is designed to allow guests to access their rooms digitally, streamlining both the check-in and check-out processes. This innovative approach not only offers ease and efficiency but also supports the hotel’s commitment to sustainability. The adoption of digital keys significantly cuts down the plastic and cardboard waste generated by traditional key cards.
Setting New Standards in Hospitality
Novotel Guwahati’s adoption of "Accor Key" is a testament to the hotel's commitment to offering state-of-the-art amenities and services. It sets a new standard for contactless experiences in the hotel industry, ensuring guests enjoy a modern, streamlined, and eco-conscious stay.
The implementation of "Accor Key" at Novotel Guwahati marks a significant step forward in the hotel industry, offering a glimpse into the future of sustainable and guest-friendly hospitality.
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By Nishang Narayan
Published on August 30, 2024
A premier luxury resort located on an artificial island in Dubai, offering world-class accommodations, dining, and entertainment. Renowned for its lavish amenities and impeccable service, the resort is a preferred destination for visitors worldwide seeking an unforgettable experience.
Overview:
The resort faced challenges in managing time and attendance across multiple geographically dispersed locations. The lack of a centralized attendance solution, combined with the slow identification speed of existing palm vein systems, resulted in difficulties tracking employee attendance. Additionally, seamless integration with their current HRMS and payroll systems was a significant concern.
Challenges:
Multiple Brands Across Locations: Managing attendance across different locations required a centralized system for unified management.
Lack of Centralized Attendance Solution: The absence of a centralized attendance system made monitoring and managing employee attendance difficult.
Slow Identification with Palm Vein Technology: The existing palm vein technology caused delays and inaccuracies in attendance records.
Complex Database Integration with HRMS: Integrating attendance data with the resort's HRMS was challenging due to different systems and multiple database integrations.
Payroll Integration: A seamless integration was needed between attendance records and payroll systems for accurate salary processing.
Solution:
Matrix implemented a comprehensive face recognition time-attendance system, addressing these challenges:
Centralized Time Attendance Management: The COSEC CENTRA on-premise solution managed attendance across multiple locations, with COSEC ARGO FACE devices tracking attendance efficiently.
Seamless Integration with HRMS & Payroll: Matrix enabled smooth HRMS integration, ensuring accurate attendance data capture and payroll processing.
Faster Identification with Face Recognition: The advanced face recognition system improved the speed and accuracy of attendance marking, identifying users in less than 0.5 seconds.
Contactless Face Recognition with BluetoothⓇ: The contactless solution enhanced hygiene, safety, and efficiency in attendance tracking through the COSEC ACS mobile app.
Results:
Centralized Time Attendance Management: Improved management and control of attendance across locations.
Seamless HRMS & Payroll Integration: Enhanced efficiency and accuracy in processing attendance and payroll data.
Faster Identification: Reliable and quick attendance records with advanced face recognition technology.
Contactless Solution: Improved user experience with a focus on hygiene and safety.
Products Offered:
COSEC ARGO FACEM: Face-based Door Controller with MiFare Card Support
COSEC CENTRA PLT1000: Platform License for 1000 Users
COSEC CENTRA FR1000: Face Recognition License for 1000 Users
For further information, please contact:
394-GIDC, Makarpura, Vadodara-390010, IndiaCall- +91 1800-258-7747For more, visit: Matrix Face Recognition Case Study
By Nithyakala Neelakandan
Published on May 23, 2024
Max Value Hotels and Resorts, a prominent player in Mumbai's hospitality scene, recently teamed up with HostBooks, a leading business automation software provider, to revamp their financial and operational management processes.
For over 15 years, Max Value Hotels grappled with the complexities of managing their 150-room facility amidst fierce industry competition and decentralized accounting systems. Recognizing the need for a game-changing solution, they turned to HostBooks for help.
The implementation of HostBooks marked a turning point for Max Value Hotels, streamlining operations and addressing crucial challenges like financial consolidation and inventory management. Within days, the benefits of this collaboration became apparent.
Rathnaraj Livingston, Director of Global Business Head and Chief Business Officer-HORECA, lauded the collaboration, citing increased efficiency and operational standardization as immediate outcomes.
Abbas Hussain, Director of Max Value Hotels and Resorts, commended the support provided by the HostBooks team, singling out the seamless settlement of 80% of accounts within the first few months. He highlighted HostBooks' cloud-based features and recommended it as a valuable tool for the hospitality industry.
This successful integration has not only optimized Max Value Hotels' operations but has also led to substantial cost savings, positioning them for sustained success in the competitive market. Centralized control over operations and streamlined procurement procedures have further contributed to their operational effectiveness.
The partnership between Max Value Hotels and HostBooks underscores the importance of innovative solutions in driving efficiency and success in the hospitality sector. With HostBooks' support, Max Value Hotels is poised for continued growth and excellence.
Published on April 27, 2024
BeCause, the innovative Danish startup focused on sustainability data management, has announced a strategic partnership with the World Travel & Tourism Council (WTTC) to advance sustainable practices in the hospitality industry globally. This collaboration centers on incorporating WTTC’s Hotel Sustainability Basics (HSB) framework into the BeCause platform, significantly streamlining sustainability initiatives for hotel operators worldwide.
The integration of HSB into BeCause’s platform will allow WTTC to expand the framework’s reach and impact, providing hotel chains with a centralized view of their properties' sustainability progress and enhancing accountability across the industry. Julia Simpson, WTTC President and CEO, emphasized the importance of the partnership, stating, "By joining forces with BeCause, we are increasing the transparency of the sustainability process and empowering hotel groups to effectively manage their environmental performance."
Hotels engaging with the HSB framework will benefit from a clear pathway to meeting essential sustainability criteria over three years. Upon successful annual verification through WTTC partners such as Green Key and SGS, hotels receive a badge signaling their commitment to environmental stewardship, a valuable asset in attracting eco-conscious consumers.
Frederik Steensgaard, CEO and Co-founder of BeCause, highlighted the operational efficiencies brought by this partnership, explaining, "Hotels often struggle with sustainability data management. Our platform not only simplifies this process but also enables hotels to integrate their sustainability efforts with global verification standards seamlessly."
Looking ahead, BeCause plans to automate the transmission of data to verification partners, further easing the certification process for hotels and encouraging them to adopt more rigorous environmental practices. Additionally, the platform’s AI capabilities allow for the aggregation and application of sustainability data across various reporting frameworks, ensuring that hotels can achieve regulatory compliance and qualify for additional green certifications efficiently.
This partnership marks a significant step forward in promoting sustainable tourism, demonstrating a shared commitment between BeCause and WTTC to fostering environmentally responsible hospitality practices that pave the way for a more sustainable future in the travel and tourism sector.
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