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By Nishang Narayan
Published on July 12, 2024
We have carefully curated this newsletter to ensure it becomes your go-to resource for all things hospitality-related. Whether you are an industry professional, an avid traveller, or simply passionate about the art of hospitality, this newsletter will be your gateway to a world of inspiration, knowledge and unforgettable experiences.
Pacific Mall Dehradun is proud to announce the launch of its third annual environmental initiative, Plant Your Bill 3.0, aimed at enriching a greener Dehradun. Scheduled from June 29 to August 11, 2024, this campaign builds on the success of previous years' efforts, during which over 8,000 trees were planted in the region.
Pacific Mall Dehradun is committed to making a significant impact on the city's ecological landscape. For every invoice of Rs 3000 or more generated at the mall during the campaign period, customers will have the opportunity to contribute to this noble cause. They will receive Lychee tree saplings, symbolic of Dehradun's iconic greenery, which they can plant at their homes or in their communities. This year, they intend to plant over 10,000 plants with this initiative.
Abhishek Bansal, Executive Director, Pacific Group, says, "Through initiatives like Plant Your Bill 3.0, we strive to make a positive impact on the local environment and promote eco-conscious consumer behavior. Pacific Mall Dehradun invites everyone to join hands in this endeavor to restore the city's natural heritage. Together, we can sow the seeds of a sustainable future for generations to come."
The campaign is marked by a series of engaging activities for children, including clay modeling, hanging garden workshops, and pottery making. Additionally, local schools present skits highlighting environmental conservation, and esteemed environmentalists share insights on preserving Dehradun's Lychee orchards. Through Plant Your Bill 3.0, they aim to revive and rejuvenate these green spaces with the active participation of patrons.
About Pacific Group:
Driven by the zeal to make a mark in the commercial sector of the country, Pacific India, a privately owned and operated group of companies, has been conducting endeavors and operations with a remarkable degree of dynamism for the past three decades. The group is steadily emerging as a notable realty and infrastructure developer, providing distinctive and specialized services in the Real Estate, Hospitality, and Education sectors.
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By Nithyakala Neelakandan
Published on September 6, 2024
Hyatt is committed to creating inclusive environments where everyone—regardless of race, gender, background, or abilities—feels welcome. Guided by a dedication to diversity and combating systemic injustices, Hyatt ensures that both employees and guests experience a true sense of belonging.
The hotel exemplifies the commitment to inclusivity and Mr. Ruban Das, General Manager of Hyatt Regency Chennai, has made it a priority to foster a workplace where all individuals, including those with disabilities, feel valued and empowered. This is evident in the hotel’s inclusive hiring practices and the supportive environment created for differently-abled employees.
Hyatt Regency Chennai also supports the LGBTQIA+ community, with a focus on transgender inclusion. The hotel provides comprehensive support systems including healthcare benefits, mentorship programs, and safe spaces for dialogue, to ensure that every employee, regardless of gender identity, is respected and valued.
Hyatt Regency Chennai promotes a culture of kindness, respect, and open dialogue, enhancing both the work environment and guest experience. This forward-thinking approach makes the hotel a model of inclusivity in the industry.
Hyatt’s vision is clear: to lead with understanding and care, ensuring that everyone can reach their full potential.
By Shreenidhi Jagannathan
Published on July 20, 2024
Hyatt Regency Chennai proudly announces the appointment of Ashok Ram Kumar as the new Assistant Director of Food & Beverage. With over 16 years of extensive experience in the hotel industry, Ashok is set to bring his vast expertise and innovative approach to elevate the hotel's food and beverage operations.
Educational Background and Career Journey
Ashok Ram Kumar holds a degree in Hotel and Catering Management from Jaya College of Arts and Science. His educational foundation has played a crucial role in shaping his career, enabling him to excel in various facets of the hospitality industry. Known for his exceptional skills in customer service management, complaint handling, retail operations, and guest satisfaction enhancement, Ashok has consistently demonstrated his capability to lead teams, boost sales and margins, and implement effective cost-reduction strategies.
Professional Experience
Before joining Hyatt Regency Chennai, Ashok had a distinguished tenure at Hilton Chennai. There, he served in various capacities, including Banquet Manager and Restaurant Manager. His notable accomplishments at Hilton Chennai include maintaining high hygiene standards, achieving budget goals during the challenging pandemic period, and earning multiple awards for his outstanding performance.
Journey at Hyatt Regency Chennai
Ashok's journey with Hyatt Regency Chennai began in August 2022 as an Outlet Manager. His dedication and exceptional performance in this role quickly earned him recognition and led to his promotion to Assistant Director of Food & Beverage in July 2023. In this new role, Ashok will oversee all food and beverage operations, develop strategies to enhance guest satisfaction, and ensure the smooth running of the department. He will collaborate closely with the F&B management team to coordinate schedules, set goals, and drive operational success.
Vision and Future Plans
With his new appointment, Ashok Ram Kumar aims to further enhance the guest experience at Hyatt Regency Chennai. His focus will be on implementing innovative strategies to improve service quality and operational efficiency. Ashok is committed to maintaining the highest standards of excellence in the hotel's food and beverage offerings and looks forward to contributing to the continued success of Hyatt Regency Chennai.
Hyatt Regency Chennai is a luxurious five-star hotel located in the heart of Chennai. The hotel offers world-class amenities and services, making it a preferred choice for both business and leisure travelers. For more information, visit Hyatt Regency Chennai's website.
Contact Information Hyatt Regency Chennai 365, Anna Salai, Teynampet, Chennai, Tamil Nadu 600018, India Phone: +91 44 6100 1234 Email: chennai.regency@hyatt.com
Published on July 3, 2024
Radisson Blu Palace Resort and Spa in Udaipur has announced the promotion of Poonam Nair to Vice President of Commercials. In this role, she will manage crucial functions like Projects, Purchasing, Accounts, and Sales and Marketing. Additionally, Nair will focus on business development, working closely with high-revenue areas such as Food and Beverage, Banquets, Spa, and Transportation.
Poonam Nair’s journey with Radisson Blu Palace Resort and Spa spans over a decade. She started as the Sales Head for Gujarat and later became the Vice President of Sales and Marketing. Under her leadership, the resort experienced significant growth, establishing itself as a premier destination for weddings and major events. Notable events she has managed include Neil Nitin Mukesh’s wedding, Isha Ambani’s pre-wedding functions, the GST and G20 Summits, several car launches, and numerous award functions and MICE (Meetings, Incentives, Conferences, and Exhibitions) events. These accomplishments earned the resort accolades, including the Best Destination Wedding and Best MICE Hotel in the region.
With over 17 years of experience in the hospitality industry, Nair brings a wealth of knowledge and expertise to her new role. Her career began as a Management Trainee at Leela Mumbai, followed by becoming the youngest Bar Manager at Westin Mumbai Garden City. She later served as the Assistant Food and Beverage Manager at Orchid Mumbai, where she led a team of 130 professionals in a busy airport hotel environment.
In her new position, Nair aims to lead the resort's high-performing team to drive innovation and cultivate customer loyalty. She is committed to achieving sustainable growth by delivering exceptional value and impactful results in luxury hospitality. "I am indebted to the management for trusting me and recognizing my hard work," Nair said. "I am excited as I embark on my journey in this new role. I look forward to leading a team that not only drives innovation but also consistently delivers exceptional value and results."
Nair’s leadership is characterized by her commitment to customer-centricity, innovation, luxury, and comfort. She has successfully fostered a collaborative culture within her team, emphasizing ethics and integrity. She has played a key role in the resort's strategic initiatives, including renovations, expanding event spaces, introducing an in-house gaming zone, and enhancing service offerings. These efforts have enhanced the resort's appeal and guest experiences, contributing to Udaipur’s growing popularity as a top-tier destination for grand events.
With a deep understanding of market dynamics, consumer behavior, and pricing strategies, Nair anticipates a positive surge in occupancy and revenue for Udaipur’s hospitality sector. She remains optimistic about the city’s enduring appeal as a premier destination for opulent celebrations and cultural events.
About Radisson Blu Palace Resort and Spa, Udaipur
Radisson Blu Palace Resort & Spa, Udaipur is one of the most elegant properties of Radisson Hotels, an international hotel chain known for its luxury and hospitality. Located on eight acres of scenic landscape with 245 rooms, the resort offers top-notch amenities and breathtaking views of Fateh Sagar Lake and the Aravalli range. It is strategically situated near cultural attractions, making it an ideal destination for weddings and events.
For more information, visit www.radissonhotels.com.
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