Sheraton Grand Bangalore Hotel at Brigade Gateway is delighted to announce the appointment of Gaurav Tokas as its new Director of Rooms. With a stellar career spanning over a decade in the hospitality industry, Gaurav brings extensive expertise in hotel operations, guest services, and revenue management.

In his new role, Gaurav will lead the Rooms Division, focusing on enhancing guest experiences, optimizing room inventory, and driving revenue growth. Tasked with ensuring seamless operations, he aims to uphold Sheraton Grand Bangalore’s reputation as a leading destination in Bangalore while delivering exceptional service excellence.

Gaurav's journey in the hospitality sector has seen him excel in various prestigious roles. Prior to this appointment, he served as Room Division Manager at Kochi Marriott Hotel, where he successfully managed operations across corporate, transient, and leisure segments. His impressive portfolio also includes leadership positions at renowned brands such as Hyatt Hotels Corporation, Radisson Hotel Group, and InterContinental Hotels Group, showcasing his ability to lead teams and deliver operational excellence.

Expressing her confidence in Gaurav's capabilities, Sushma Khichar, General Manager of Sheraton Grand Bangalore Hotel at Brigade Gateway, remarked, "We are thrilled to welcome Gaurav to our team. His expertise in hotel operations, dedication to guest satisfaction, and ability to lead with excellence align perfectly with our commitment to providing an exceptional hospitality experience. We look forward to the positive impact he will bring to our hotel."

An alumnus of the Institute of Hotel Management, Chennai, Gaurav holds a B.Sc. in Hotel Management and has undergone advanced leadership training through programs like Marriott's Envision Leadership Programme and IHG's Climb Lead Future Leader Programme.

Sheraton Grand Bangalore is confident that Gaurav's leadership will play a pivotal role in elevating guest experiences and driving operational success, further solidifying its position as a top-tier hospitality destination.