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By Author
Published on November 18, 2024
We have carefully curated this newsletter to ensure it becomes your go-to resource for all things hospitality-related. Whether you are an industry professional, an avid traveller, or simply passionate about the art of hospitality, this newsletter will be your gateway to a world of inspiration, knowledge and unforgettable experiences.
The hospitality industry thrives on innovation, excellence, and strategic leadership. With the appointment of Mr. Stephen Beale as Senior Vice President – Operations, MAYFAIR Hotels & Resorts is poised to redefine its luxury hospitality narrative. With a remarkable career spanning over 34 years, Mr. Beale's entry marks a transformative chapter in MAYFAIR’s journey as a prominent name in India’s luxury hospitality landscape.
Mr. Beale, an alumnus of IHM Mumbai, carries an illustrious legacy in hospitality management. His career boasts leadership roles with global brands such as Royal Orchid Hotels, Zuri Group, and Sun Africa Hotels, where he honed his expertise in operational excellence and strategic transformation. A visionary leader, Mr. Beale has consistently championed innovative service models and cohesive brand strategies, leaving an indelible mark in every organization he has been a part of.
MAYFAIR Hotels & Resorts, renowned for its luxurious properties and bespoke guest experiences, has always been a pioneer in India’s hospitality space. The addition of Mr. Beale to its leadership team underscores the brand’s unwavering commitment to setting industry benchmarks.
As Senior Vice President, Mr. Beale’s role encompasses driving operational strategies, enhancing service quality, and ensuring consistent standards across MAYFAIR’s extensive portfolio. His approach is rooted in fostering a unified vision of excellence, empowering teams, and creating seamless guest experiences that reflect the brand’s ethos.
Luxury hospitality is evolving, with discerning guests expecting more personalized and meaningful interactions. Mr. Beale’s expertise in luxury service innovation places MAYFAIR in a position to lead this evolution. His strategic focus will be on elevating operational efficiencies, harnessing technology for better guest engagement, and ensuring sustainability remains at the heart of the brand’s growth trajectory.
“MAYFAIR Hotels & Resorts has a legacy of excellence, and I am thrilled to contribute to its continued success. My goal is to enhance operational frameworks and ensure we deliver unmatched guest experiences that are synonymous with the MAYFAIR name,” Mr. Beale shared.
MAYFAIR’s expansion plans and its focus on sustainability align perfectly with Mr. Beale’s leadership philosophy. His insights into market trends and ability to inspire cohesive team dynamics make him the ideal choice to guide MAYFAIR towards achieving its long-term growth objectives.
Under his stewardship, MAYFAIR is set to expand its footprint, enhancing its reputation as a leader in the luxury segment. This includes integrating sustainable practices across operations, ensuring environmental responsibility becomes a cornerstone of the brand's identity.
Mr. Beale’s appointment is a strategic milestone for MAYFAIR Hotels & Resorts. As the industry navigates changing guest expectations and market dynamics, his leadership promises to bring fresh perspectives and dynamic solutions.
With a proven history of transforming challenges into opportunities, Mr. Beale is poised to lead MAYFAIR into a new era of innovation, guest satisfaction, and sustainable success. As the brand looks to the future, it does so with a renewed sense of purpose and a commitment to excellence, helmed by a leader whose vision resonates with its core values.
MAYFAIR Hotels & Resorts’ journey of luxury, innovation, and growth continues—now, with Stephen Beale at the forefront.
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By Nishang Narayan
Published on January 28, 2025
DoubleTree by Hilton Goa-Panaji has announced the appointment of Blisse Colaco as its new Marketing & Communications Manager. In her role, Colaco will develop and implement marketing strategies and budgeting plans aimed at strengthening the hotel's brand perception and market position.
Blisse comes with a wealth of experience, having previously worked for over five years at Goa Marriott Resort and Spa (Marriott International) and contributing significantly to their marketing and communications efforts. Her career also includes roles at Cidade de Goa and corporate positions at Alcon Victor Group and ICICI Bank.
Speaking about the appointment, Harshad Nalawade, General Manager of DoubleTree by Hilton Goa-Panaji, said, “We are excited to welcome Blisse to the team. Her extensive experience and dedication to marketing excellence will be key in enhancing our brand presence and driving growth.”
Blisse Colaco expressed her excitement by saying, “I am thrilled to join the team at DoubleTree by Hilton Goa-Panaji. I look forward to fostering creativity, collaboration, and redefining memorable experiences for our guests and stakeholders.”
With her appointment, the hotel aims to continue elevating its market presence and achieving new business milestones.
Published on January 23, 2025
Kutani Bagh Sariska, a premier eco-luxury lodge located in Talab Village, Alwar, Rajasthan, is delighted to announce the appointment of Mr. Hem Singh Rathore as its new General Manager of Operations and Development. With over 16 years of expertise in the hospitality industry, Mr. Rathore has established himself as a specialist in the Food and Beverage and Wildlife Hospitality segments. His career includes leadership roles with prestigious brands such as the Clarks Group of Hotels, The Lalit Suri Hospitality Group, Brij Hotel Jawai, and Aramness Gir National Park, which was listed as one of the best jungle lodges by Forbes. At Kutani Bagh Sariska, Mr. Rathore will leverage his extensive experience to enhance the property’s operations and elevate guest experiences.
Nestled amidst the scenic Aravali Hills and surrounded by abundant wildlife, including leopards and hyenas, Kutani Bagh Sariska offers a unique blend of modern luxury and traditional charm. The property features 11 well-appointed accommodations, comprising 7 luxury tents and 4 stone cottages, all designed to provide an unparalleled wilderness experience. Known for its tailored packages that combine adventure with comfort, the lodge has gained recognition as a rising star in eco-tourism.
In 2024, Kutani Bagh Sariska earned two prestigious accolades: the Award of Excellence for Best Guest Experience at the Future of Tourism in Forest and Livelihood Conclave by First India News, and the John Wakefield Memorial Award for Most Inspirational Eco Lodge of the Year in the Rising Star category by TOFT Tigers. These honors underscore the property’s commitment to sustainability and excellence in hospitality.
For more information about the property, packages, and wilderness experiences, visit www.kutanibaghsariska.com or follow them on social media platforms like Facebook, Instagram, YouTube, and TripAdvisor. With Mr. Rathore’s leadership, Kutani Bagh Sariska continues to set new benchmarks in eco-luxury hospitality.
Published on January 20, 2025
The Leela Gandhinagar, in the twin cities of Ahmedabad and Gandhinagar, has appointed Rahul Mehta as its new Director of Sales and Marketing. With a stellar career spanning over 15 years, Mr. Mehta brings a wealth of experience in sales, marketing and client relationship management.
Mr. Mehta's expertise encompasses strategic sales planning, stakeholder engagement and finance management, supported by a strong analytical mindset and thorough understanding of P&L management. His diverse experience includes leadership roles at renowned hospitality brands such as Novotel Ahmedabad, Park Hyatt Hyderabad and The LaLiT Hotels, Palaces & Resorts. He has also worked extensively in Scotland. Most recently, he served as Associate Director of Executive Education with Ahmedabad University.
Vikas Sood, General Manager, The Leela Gandhinagar, said, "We are delighted to welcome Rahul Mehta to The Leela family. His deep understanding of the hospitality industry, coupled with his proven ability to craft innovative sales strategies, will undoubtedly propel The Leela Gandhinagar to new heights of success."
Commenting on his new role, Mr. Mehta said, "I am delighted to be a part of The Leela Gandhinagar. This is a proud moment for me and I look forward to contributing to the continued success of this iconic property and strengthening its position as a premier luxury hospitality destination. I am thankful to The Leela for this opportunity."
Mr. Mehta is a gold medalist with an MBA in International Hospitality and Events Management from IMI, Switzerland. He also holds a BA in International Hospitality Management from Queen Margaret University, Edinburgh, and a Diploma in Hotel and Catering Management from IIHM, Kolkata.
Beyond his professional commitments, Mr. Mehta has a passion for reading, running, exploring world cuisines and playing volleyball.
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