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By Author
Published on September 30, 2023
We have carefully curated this newsletter to ensure it becomes your go-to resource for all things hospitality-related. Whether you are an industry professional, an avid traveller, or simply passionate about the art of hospitality, this newsletter will be your gateway to a world of inspiration, knowledge and unforgettable experiences.
In a remarkable transformation, London's Old War Office (OWO), a historic World War II landmark, has been reborn as a luxurious hotel, thanks to the efforts of the Hinduja Group and Raffles Hotels & Resorts. This grand opening was graced by British Prime Minister Rishi Sunak and Princess Anne.
The Hinduja family, originating from India, has breathed new life into a site where Winston Churchill once referred to Mahatma Gandhi as a "half-naked fakir." This historic transformation was unveiled by Princess Anne, the princess royal, and a tour of the hotel accompanied by GP Hinduja, Chairman of the Hinduja Group. Collaborating with the French hospitality giant Raffles Hotels & Resorts, this venture has converted the OWO into a luxury haven. The hotel offers rooms at daily rates ranging from INR 1.2 lakh for a room to INR 5.8 lakh for a suite next week.
GP Hinduja, Chairman of the Hinduja Group, expressed, "We have always worked towards strengthening the ties between India and the UK, as we believe our role is to act as a bridge between our host country and our motherland. It took us eight years to transform this iconic structure into a symbol of peace and comfort rather than its World War history. The OWO is set to become a London landmark, representing the legacy of the Hinduja Group. Anyone arriving in London will surely make it their first stop."
British Prime Minister Rishi Sunak made a brief appearance at the event, along with parliamentarians, entrepreneurs, hoteliers, and entertainment luminaries. Musical performances by Lord Andrew Lloyd Webber and Andrea Bocelli added a special touch to the occasion. The hotel is set to welcome its first guests starting from Friday, September 29.
The OWO's grand inauguration ceremony was attended by a distinguished guest list, including Princess Beatrice, Sadiq Khan (Mayor of London), Adil Ray (British Actor and Comedian), Natalie Pinkman (British TV presenter), Richard Caring (British businessman), and actors Akshay Kumar and Twinkle Khanna, as stated by the group.
This revamped OWO is now home to 85 Residences by Raffles and has transformed into a culinary district for London, boasting nine new restaurants and three bars, including a rooftop with panoramic views of Buckingham Palace. This transformation represents an endeavor to combine history with modern luxury, and it is sure to leave an indelible mark on London's landscape.
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By Manu Vardhan Kannan
Published on July 28, 2026
Radisson Blu Hotel & Convention Centre, Kigali recently celebrated its 10th anniversary, marking a decade of hospitality excellence and its contribution to Rwanda's emergence as one of Africa's leading destinations for Meetings, Incentives, Conferences and Exhibitions (MICE).
Since opening in 2016, the landmark property has welcomed world leaders, international organisations, multinational companies, major sporting events, cultural celebrations and thousands of delegates from across the globe. Over the years, it has grown beyond being a hotel and event venue to become a symbol of Rwanda's progress, innovation and growing presence on the global stage.
The celebrations were held under the theme, "Celebrating a Decade of Excellence, Innovation and Community Impact," recognising the people, partnerships and achievements that have shaped the property's journey while looking ahead to its future.
The anniversary programme centred around three key initiatives. Legacy Week featured a 10-day celebration showcasing the hotel's contribution to Rwanda's development. The Legacy Gala brought together around 350 stakeholders and partners, while the KCC Impact Programme focused on community engagement and sustainability initiatives conducted before and after the anniversary celebrations.
As part of the programme, the hotel organised several initiatives reflecting its commitment to sustainability, employee wellbeing and community development. These included the planting of 100 trees, outreach activities with SOS Children's Villages, a Youth Career Day to encourage future hospitality professionals, employee wellness programmes and long-service recognition for team members.
The celebrations also marked the launch of the "10 Years of Impact" documentary, highlighting the property's journey and its contribution to tourism, employment, business events and Rwanda's economy. A dedicated media programme also showcased the hotel's role in supporting the country's hospitality and tourism growth.
Speaking on the milestone, Sandra Kneubühler, Managing Director, Sub-Saharan Africa, Radisson Hotel Group, said:
"Over the past ten years, Radisson Blu Hotel & Convention Centre, Kigali has played an important role in strengthening Rwanda's position as one of Africa's leading destinations for business tourism and international events. This milestone reflects the dedication of our teams, the confidence of our partners and the strong vision that continues to drive Rwanda's hospitality sector forward. We are proud of what has been achieved and remain committed to supporting the country's tourism ambitions, developing local talent and creating meaningful value for the communities in which we operate."
Nice Uwase, Acting General Manager, Radisson Blu Hotel & Convention Centre, Kigali, added:
"While this milestone allowed us to reflect on everything that has been achieved, our focus remains firmly on the future. We look forward to building on this strong foundation, creating new opportunities for our people and partners, and continuing to deliver memorable experiences for guests and delegates from Rwanda and around the world."
The 10th anniversary further reinforced Radisson Blu Hotel & Convention Centre, Kigali's position as a leading hospitality destination, supporting Rwanda's tourism ambitions while continuing to drive the growth of the country's business events and hospitality sectors.
By Hariharan U
Published on April 28, 2026
Muthaiga Travel recently hosted an exclusive webinar titled ‘Kenya Beyond Safari’, aimed at showcasing the country’s diverse travel experiences to Indian travel agents.
Held on April 24, 2026, the session was led by Stephen Opondo, Senior Tours Consultant, along with Lucy Bett. The webinar focused on expanding perceptions of Kenya as a destination that goes beyond its globally renowned wildlife safaris.
While Kenya is widely associated with safari tourism, the presentation highlighted its beachfront destinations, destination wedding opportunities, honeymoon itineraries, and immersive cultural experiences. These offerings position the country as a year-round destination suited for families, couples, and experiential travellers.
The initiative also aimed to strengthen ties with Indian travel partners by identifying agencies aligned with delivering seamless and experience-driven itineraries. The growing demand from India for unique and contemporary travel experiences has created an opportunity for destinations like Kenya to diversify their positioning.
Commenting on the initiative, Mira Bid said, “Kenya has grown over the years to offer tourism attractions to Indian travellers that go beyond the legendary safaris. Through this webinar, we aimed to present these diverse experiences while partnering with key travel partners from India.”
As the Indian outbound travel market continues to expand, such engagements play a key role in driving inbound tourism and destination awareness, positioning Kenya as a versatile and accessible international getaway.
Published on March 11, 2026
Air Canada has increased the frequency of its Delhi–Toronto flights, making the service double daily to meet the rising demand for travel between India and North America.
The move comes at a time when airlines operating between the Middle East and North America are facing capacity challenges. The ongoing Israel-Iran conflict has resulted in the closure of several airspaces across the Middle East, leading to widespread disruption. Many airlines have been forced to cancel or delay flights to the region and on routes that pass through it.
To respond to the growing demand, Canada’s flag carrier is now operating two flights a day between Delhi and Toronto until the end of April. The enhanced schedule is aimed at supporting Indian travellers planning trips to North America during this period.
Under the current schedule, one flight departs from Delhi at 21:45 and arrives in Toronto at 05:00 the following day. The return service leaves Toronto at 19:55 and lands in Delhi at 20:10 the next day.
Travellers looking for more details on schedules and service updates can visit Air Canada’s official website for the latest information on flights between India and Canada.
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