Ruban Das, the General Manager of Hyatt Regency Chennai, has spent over two decades navigating the dynamic world of hospitality. In a special feature for Hospitality News, Ruban opens up about his inspiring career, from his beginnings as a corporate management trainee to leading one of Chennai's most prestigious hotels. His journey, filled with pivotal moments, award-winning leadership, and innovative strategies, is one that resonates with aspiring professionals and industry stalwarts alike.

In this exclusive interview, Ruban shares his experiences, highlighting the rewarding moments of his tenure at Hyatt Regency Chennai. From fostering a motivated team to receiving heartfelt guest feedback, he reflects on the true essence of hospitality. When asked about balancing operational excellence with creating memorable guest experiences, Ruban explains the importance of empowering his team, integrating technology, and personalizing guest interactions.

Ruban also reveals some innovative practices implemented at Hyatt Regency Chennai, such as a “Surprise & Delight” program and sustainable initiatives like an in-house water bottling plant and waste reduction efforts. These measures not only enhance guest satisfaction but also underscore the hotel’s commitment to sustainability and community engagement.

The conversation takes an exciting turn as Ruban discusses how Hyatt Regency Chennai embraces local culture and cuisine, from authentic dining experiences at Spice Haat to collaborating with local artisans and celebrating traditional Indian festivals. This focus on cultural immersion offers guests a deeper connection to Chennai’s heritage.

Looking to the future, Ruban outlines ambitious goals for the hotel, including leveraging emerging technologies, enhancing personalized guest experiences, and strengthening ties with the local community. His vision for Hyatt Regency Chennai as a hub that harmonizes local culture with global luxury is both inspiring and forward-thinking.

In conclusion, Ruban’s insights reveal a leader deeply committed to creating meaningful experiences for both guests and employees. It was a privilege to delve into his thoughts and strategies in this engaging conversation.

For the full interview and exclusive insights, grab a copy of the Hospitality News December Magazine or visit our website today!

In an exclusive interview with Hospitality News, Shoby T. Paul, CEO of Halo Airways, opens up about his journey, his vision for private aviation in India, and how his company is setting new benchmarks in luxury travel. Based in Kochi, Halo Airways has flourished under his leadership, becoming a prominent player in the private aviation sector. With an elite clientele that includes corporate leaders, Bollywood celebrities, and political figures, the company is synonymous with safety, luxury, and excellence.

As Cochin International Airport prepares to unveil its new business jet terminal, Shoby views this as a pivotal moment for Kerala’s aviation landscape. He delves into how the terminal will revolutionize private travel, complementing the seamless, personalized experiences that Halo Airways is celebrated for.

When asked about the pandemic’s impact, Shoby reflected on the challenges and opportunities it brought. Halo Airways adapted quickly, shifting focus to private jets to meet the soaring demand for safe and exclusive travel. This adaptability, he says, has become a cornerstone of their success.

A hallmark of Halo Airways is its ability to create tailored travel experiences. Whether it’s ensuring client confidentiality, offering custom inflight meals, or expediting security clearance, every detail is designed to reflect the individuality of their high-profile clientele. Shoby emphasizes that delivering an exceptional experience goes beyond luxury—it’s about anticipating needs and making each journey truly memorable.

Shoby also discusses the exciting future of private aviation, from the potential of electric aircraft to digital innovations that enhance booking and personalization. He shares his passion for connecting people and his commitment to fostering creativity and collaboration within his team.

Concluding with anecdotes about handling challenges with foresight and precision, Shoby highlights the meticulous planning that ensures every flight is flawless.

It was a fascinating conversation that offered a rare glimpse into the visionary mind behind Halo Airways. To read the complete interview and explore more about Shoby T. Paul’s inspiring journey, check out the Hospitality News December Magazine on our website or DM us to get the physical copies. 

In an exclusive feature for Hospitality News, Mr. Manish Kumar Pathak, The Hotel Manager of Novotel Vijayawada Varun shared compelling insights into how Vijayawada is transforming into a vibrant epicenter for business and leisure travel. With its strategic location in Andhra Pradesh, the city is not just a stopover but a destination in itself, blending modernity with rich cultural heritage.

Vijayawada, known for its excellent connectivity via road, rail, and air, has become a magnet for business travelers. Its growing infrastructure, IT parks, and the presence of major industrial companies have positioned it as an emerging hotspot for conferences, exhibitions, and business meetings. As the manager highlighted, "Properties like Novotel Vijayawada Varun are equipped with modern amenities, ensuring that business travelers have everything they need for a productive stay."

Beyond its corporate appeal, Vijayawada offers a treasure trove of cultural and entertainment experiences. The Kanaka Durga Temple, Undavalli Caves, and bustling local markets reflect the city’s spiritual and architectural wonders. Its rich culinary offerings and warm hospitality further enhance its charm, attracting leisure travelers eager to immerse themselves in South Indian culture.

The interview also touched upon Vijayawada's tourism potential, emphasizing its unique ability to cater to diverse traveler needs. Mr. Manish remarked, "As more people discover Vijayawada's unique blend of business and leisure opportunities, the city's tourism sector is poised to experience significant growth."

Concluding the conversation, Mr. Manish expressed optimism for the city's future as a destination of choice. “Whether traveling for business or leisure, Vijayawada is truly a place where every traveler can find something special.”

It was an enlightening discussion, offering valuable perspectives on Vijayawada’s evolution as a travel destination.

To explore the full conversation and gain deeper insights, DM us to get your copy of the Hospitality News December Magazine or visit our website today!