Serving with Heart: Chef Ganesh Moolya's Approach to Cooking

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Published on August 4, 2023

As a trainee Chef, Chef Moolya has been directly mentored by Miss Madhu Krishnan, the first lady chef of India. And for five years, he was a Chef De Partie at Royal Caribbean International Cruises before becoming a Sous Chef at Royal Orchid Hotels. He was an executive sous chef for Country Inns & Suites by Radisson, and four years later, he became an executive chef at Tamaral Al Jubail. He served as an executive chef at Manipal and Jammu and Kashmir before taking over Clarion Hotel President, Chennai, as the executive chef for the past 11 months.

Here is his exclusive interview for Hospitality News.

What inspired you to become a Chef?

Being a chef is a unique and respectable profession. When I started my journey in hotel management, I had no interest in becoming a chef. However, during my initial training, I got to experience the life of a chef and see how much admiration and respect they receive from others. The way they carry themselves with grace and how people respect them left a strong impression on me. Now that I became a chef, I get to feed people every day, and the feedback I get for my food gives me energy like anything else.

What food gives you satisfaction?

Basic foods like Dhal Kichdi. Anything basic and simple. I like to keep things and foods simple. These simple foods have a lot of health benefits and energy components. Consuming these foods is satisfying. Taking these recipes to the next level to create something eye-appealing to feed my customers is even more satisfying.

What is the one ingredient that you believe is the most important in your kitchen?

Salt. He laughs. Aside from salt, I would say rice. Rice serves as a fundamental energy source in our diet. It forms the basis of many dishes and is a staple in various cuisines worldwide. Every energy source of our food starts from rice. Rice and every other grain.

What is your process for curating a menu?

Understanding your customer base is the primary thing when it comes to designing a menu. You cannot serve your personal favourites to an audience and expect them to like everything. I consider my crowd’s preferences and the regional best cuisines and design my menu in such a way that their taste buds get satisfied, with the uniqueness we add to our preparations.

The second thing to consider is the value for money. If I am paying for something, I expect the best in return. In the case of restaurants, it is not only about the food. It is the service we give, how we serve it, who is serving, and why are they serving that way, everything like these counts. It is by following those, we stand apart from the competition.

The ingredient availability is the third and possibly most important thing to consider. I should be aware of the ingredients which are seasonal and regular in the region I am serving to deliver the best dishes to my customers.

Can you share any memorable experience or achievement in your career that you are particularly proud of?

I was one among the first batch of people who got selected for the Royal Caribbean International Cruises, and even more, I was the only Indian among the batch. I got selected and went through the training, completed the training and presented the ‘Certified Culinarian’ from the American Culinary Federation. I was standing there as a proud Indian when presented with the certificate in front of chefs from different countries. It still gives me goosebumps.

What is the signature dish of Ganesh Moolya?

This is the dish I prepared for my first trial. I prepared a French Cuisine. It was Herb Crusted Sea Bass. I gave my twist to it by adding orange juice to the sauce. You can call it Herb Crusted Sea Bass with Orange and Saffron, and so far, it is my favourite. It gives me comfort to cook that dish. It is very healthy as well. It has protein, carbohydrates, starch and fibres. As you can see, it is balanced. And the tanginess of the orange and the flavour of food just jumps out in your first bite.

What sets your property apart from its competitors?

Clarion Hotel President is the oldest legacy in this place I came to know about ever since I started here. The owners here are very proud and happy to serve customers and consider every detail seriously. Whatever we are doing, and whatever services we are providing, we take priority in making sure that every guest is leaving our place satisfied.

How do you de-stress?

I like music, and I love to travel. Whenever I feel like I need to calm myself and relax, I would take my bike and go for a drive. I would go to different places and immerse myself in nature’s beauty. I would take my family and go for a vacation, and it is my therapy.

Can you share a piece of advice for Aspiring Chefs?

I started my career back in 2007. We are standing here in 2023. There is a big generation change that happened over this period. But one thing remains the same. Whoever starts their career with passion, shines big. Instead of looking at the hospitality industry as a regular 9 to 5 job, you can reach heights if you enter the field with passion and interest. It is with that mindset you’ll succeed. Developing a keen eagerness to learn and being open to accepting new things are attitudes that lead to achievements in life.

Decoding Wine with Matthieu Longuère: Education, Trends, and India’s Market

Matthieu Longuère

Published on April 1, 2025

Matthieu Longuère, Master Sommelier and Wine Development Manager at Le Cordon Bleu London, is a leading expert in the world of wine, shaping the future of sommeliers through education. With over two decades of experience, Matthieu has contributed significantly to the global wine industry. During his recent visit to India, he shared insights on the country’s rapidly growing wine culture, global trends, and the challenges the industry faces in the modern era.

Longuère’s journey to becoming a Master Sommelier is one of determination and passion, marked by a life-changing mentorship under Gérard Basset. His experiences across various wine-producing regions, and his focus on education, have shaped his approach to wine—an approach grounded in curiosity and open-mindedness.

Reflecting on India’s wine market, Matthieu notes the country’s preference for fuller and sweeter wines, which is becoming less popular in global markets. However, he remains optimistic about the future, highlighting the importance of wine education. As more people become curious about wine, India’s potential to produce internationally recognized wines could be realized. His visit is a milestone for Le Cordon Bleu, which celebrates 130 years of wine and culinary excellence. Matthieu sees great potential in nurturing Indian sommeliers, emphasizing that education is the key to shaping the next generation of wine experts.

Matthieu’s expertise extends beyond just wine education. He also offers advice for young hospitality students, stressing the importance of hands-on experience, structured learning, and building credibility in the industry. His insights into wine pairing are equally fascinating, with a focus on balancing elements like spice and acidity for unexpected yet delightful combinations.

For those interested in exploring wine in greater depth, Matthieu's insights offer a glimpse into the evolving world of wine. As the wine industry faces challenges like climate change, his advice on adapting to these changes while maintaining quality is invaluable.

To read Matthieu Longuère’s full interview and explore his expert views on wine education and India’s wine future, visit our website to access the latest eMagazine. For a physical copy, DM us now!

The Future of Hospitality Marketing: Neha Chowdhury’s Bold Vision for Personalization

Neha Chowdhury

Published on April 1, 2025

Neha Chowdhury, the Director of Sales and Marketing at Courtyard by Marriott Mumbai International Airport, has spent nearly two decades in luxury hospitality, transforming marketing strategies across some of the world’s top hotel brands. In a recent conversation, she shared her vision for the future of hospitality marketing, focusing on personalization and storytelling to forge deeper connections with guests.

Neha believes that marketing in hospitality is more than just numbers—it’s about crafting a compelling narrative that resonates with people. At Courtyard by Marriott, their story revolves around being a ‘gateway to seamless journeys,’ emphasizing not just a strategic location, but a commitment to warm, efficient, and personalized service. By combining digital tools with authentic guest experiences and cultural collaborations, Neha aims to create a truly memorable stay for every guest.

Her leadership philosophy is built on empathy and adaptability, qualities that she believes are essential in an ever-changing industry. For Neha, empowering her team to anticipate and respond to guest needs is key to driving success, both in the guest experience and in market positioning.

As a strong advocate for women in leadership, Neha also advises young women looking to succeed in hospitality to be bold, resilient, and authentic. She stresses the importance of continuous learning, networking, and staying true to one's unique perspective.

Neha’s innovative ideas, such as integrating AI-driven personalization with traditional hospitality values, showcase her forward-thinking approach to marketing. In the ever-evolving Mumbai hospitality scene, she is committed to ensuring that Courtyard by Marriott remains a preferred choice for business and leisure travelers alike.

To dive deeper into Neha Chowdhury’s full interview and discover more about the future of hospitality marketing, visit our website to read the latest april e-Magazine. Interested in a physical copy? DM us for more details!

Manish Garg on Why True Hospitality is About Heartfelt Service, Not Just Luxury

Manish Garg

Published on April 1, 2025

Manish Garg, General Manager of Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park, is a dynamic leader in hospitality, dedicated to crafting exceptional experiences. His career began in food and beverage operations before stepping into leadership roles with prestigious global hotel brands. With a background in both India and the UK, Manish has become known for shaping luxury hospitality and leading successful pre-opening projects. An alumnus of the Institute of Hotel Management in Chennai and the Australian International Hotel School, his foundation in hotel management is complemented by a passion for operational excellence and team leadership.

In this insightful conversation, Manish shares how Hilton is embracing innovation, enhancing guest expectations, and setting itself apart in Bengaluru's vibrant hospitality scene.

Innovation in Service

Manish emphasizes that true hospitality is about creating memorable experiences. A perfect example came during a recent wedding hosted at Hilton Bengaluru, where the event team created a "Wanderlust" theme, incorporating flavors from Italy, Morocco, and India to celebrate the couple’s love for travel. This personalized touch was complemented by a walk-through gallery of their travel memories, elevating the event into a deeply personal experience.

Hilton also hosted an unforgettable event for Tata Consumer Products, where chefs curated an innovative culinary journey that seamlessly integrated the brand into the menu. This interactive experience showcased how creativity and collaboration can redefine event hospitality.

Catering to Diverse Guests

Bengaluru’s dynamic nature requires constant evolution, and Hilton meets this challenge head-on. With a dual-brand setup—Hilton and Hilton Garden Inn—guests enjoy both luxury and practicality, whether they’re corporate travelers or on leisure getaways. Strategically located near business districts, the properties offer an ideal blend of convenience, with state-of-the-art event spaces and personalized service tailored to every guest’s needs.

Redefining Luxury

For Manish, luxury today goes beyond opulence—it’s about personalization and seamless comfort. Digital Key access, voice-command smart rooms, and AI-driven chatbots ensure a tech-savvy, personalized experience for every guest. At Hilton, innovation extends to sustainability efforts, such as the LightStay program, which helps guests make environmentally conscious choices during events.

A Culture of Service Excellence

Hilton’s success can be attributed to its people. Manish focuses on creating an inclusive culture where recognition and continuous learning are prioritized. Initiatives like ‘Shakti at Hilton’ and leadership mentoring programs empower team members to go above and beyond for guests, ensuring every interaction is exceptional.

Standing Out in Bengaluru

In a competitive market like Bengaluru, Hilton differentiates itself by offering personalized service that goes beyond standard hospitality. From tailored dining experiences to wellness offerings, Hilton creates memorable stays, making every guest feel valued and at home.

Sustainability and Luxury

Hilton’s commitment to sustainability is evident through initiatives like a zero single-use plastic policy, operating on renewable energy, and the innovative in-house water bottling plant. These eco-conscious efforts demonstrate that luxury and sustainability can coexist harmoniously.

The Hilton Experience in Three Words

For Manish, the Hilton and Hilton Garden Inn Bengaluru experience can be summed up as: Forward-Thinking, Personalized, and Unforgettable. These values guide every decision, ensuring that every guest enjoys a seamless, bespoke, and memorable stay.

To dive deeper into the world of Hilton and Manish Garg’s leadership, visit our website to read the full April eMagazine. You can also DM us to receive a physical copy and experience firsthand the exceptional service Hilton offers.