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Published on July 3, 2024
In this exclusive interview, we delve into the insights of co-founders Dhruv and Divij Lamba as they discuss the intricacies of Gaylord restaurant and how they balance tradition with modernity.
Gaylord Fine Dining Restaurant stands as a testament to the city's rich culinary heritage. Established in the 1950s, it's not just a restaurant; it's a portal to a bygone era, where elegance meets exquisite flavors.
Stepping into Gaylord is like stepping into a time machine. The restaurant's interiors exude an old-world charm, with elegant furniture, high ceilings, and warm lighting. The ambiance evokes a sense of nostalgia, transporting you to a time when fine dining was a leisurely affair.
Gaylord caters to a variety of palates, offering a delightful combination of European and Indian flavors in a timeless and elegant setting. The menu also offers a delightful exploration of Continental and Indian cuisines. From succulent lamb shanks to creamy pastas, the Continental fare is sure to please. For those seeking a taste of India, Gaylord offers a curated selection of classic Indian dishes, prepared with fresh, local ingredients and seasoned to perfection.
What inspired you to undertake the renovation of Gaylord, and what was the vision behind the new design?
The renovation was driven by a desire to celebrate Gaylord’s rich legacy while ensuring its continued relevance. We envisioned a space that would transport guests to a bygone era, yet feel refreshingly modern. Like a cherished family heirloom reimagined for a new generation, the design is a beautiful marriage of black and white colonial charm with rich historical accents.
How did you ensure that the renovation maintained the essence and charm of Gaylord while incorporating modern elements?
The renovation of Gaylord wasn’t just about modernization; it was about preserving its soul. Black and white colonial aesthetics and historical accents create a familiar ambience. Imagine vintage furniture alongside a sleek Parisian patio, or exposed brick walls illuminated by modern chandeliers. This thoughtful blend ensures a refreshing yet nostalgic experience.
Every detail evokes the past – black and white photographs showcase iconic personalities, while historical artifacts whisper stories. It’s a testament to successfully integrating modern elements while safeguarding Gaylord's timeless charm.
Gaylord has a rich history spanning over six decades. How do you balance preserving its heritage with keeping up with contemporary dining trends?
The menu reflects a similar philosophy. Classic dishes like mashed potatoes and Chicken ala Kiev remain untouched, a nod to Gaylord’s legacy. However, Chef Vikram isn’t afraid to innovate. New creations pay homage to tradition with a modern twist, like a reimagined Lobster Thermidor or vegetarian options celebrating fresh produce. The menu caters to modern palates with healthy breakfast options and artisanal teas alongside classic Kashmiri Kahwa. It’s a story on a plate, weaving together Gaylord’s past and future, offering a taste of history with a contemporary flair.
Can you share some insights into the process of curating the menu for the revamped Gaylord? How did you decide which dishes to keep, alter, or introduce?
The revamped menu reflects this same philosophy. We worked closely with Chef Vikram to curate a selection that honors Gaylord’s signature dishes like the legendary mashed potatoes and Chicken ala Kiev. But we’ve also introduced exciting new creations, ensuring there’s something to tantalize every palate. It’s like a symphony of flavors, where classic notes blend with contemporary flourishes.
The restaurant is known for hosting cultural events. What are some upcoming events or initiatives that patrons can look forward to?
Gaylord has always been a cultural hub, and that tradition continues. We're excited to host a variety of events, from live piano recitals and grand musical evenings to specially curated high-tea parties. There’s something for everyone to experience the magic of Gaylord.
Gaylord has welcomed numerous iconic personalities over the years. Could you share any memorable anecdotes or experiences from hosting such guests?
Over the years, Gaylord has played host to some of India’s most iconic personalities. The walls whisper stories of laughter, shared meals, and unforgettable moments. It’s a privilege to carry forward this legacy of welcoming and celebrating artistic brilliance.
With the evolving dining preferences of today's consumers, how do you ensure Gaylord remains relevant and appealing to both loyal customers and new generations?
To remain relevant, we strive to understand evolving preferences while staying true to our core values. We offer a variety of cuisines, a vibrant new cocktail menu, and a warm, inviting ambience that caters to all generations. It’s about creating an experience that’s both familiar and exciting, a place where memories are made and stories are told.
As the current custodians of Gaylord, what do you envision for the future of the restaurant?As custodians of this iconic establishment, we envision Gaylord as a timeless haven for generations to come. We’ll continue to innovate while cherishing its heritage, ensuring it remains a symbol of warmth, love, and of course, incredible food!
How would you describe the essence of dining at this iconic establishment for those who have never visited Gaylord?
For those who haven’t yet experienced Gaylord, imagine stepping into a portal that transports you to a bygone era. Imagine indulging in culinary masterpieces that whisper stories of the past while tantalizing your taste buds with contemporary flair. Imagine an ambience that exudes warmth, charm, and a touch of grandeur. That’s the essence of dining at Gaylord – a timeless journey for your senses and a cherished chapter in Mumbai’s vibrant story.
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Published on October 1, 2026
What does it take to build a hospitality brand that grows with purpose while remaining responsible towards people and the planet? For Vinod K. Tripathi, Chairman of Eco Hotels & Resorts, the answer comes from a journey shaped by diverse professional experiences, sustainable thinking and a clear vision for the future of Indian hospitality.
In an exclusive interview with Hospitality News, Vinod K. Tripathi opened up about the experiences that have influenced his leadership approach and shared his perspective on some of the key changes shaping the hospitality sector today.
His professional journey across taxation, finance, administration, textiles, real estate and renewable energy has offered him perspectives from different sides of business. Reflecting on this experience, Vinod K. Tripathi said, “My professional journey across taxation, finance, administration, textiles, real estate and renewable energy has given me a broad understanding of businesses and institutions.” He also highlighted how public service and private-sector experience continue to influence his approach at Eco Hotels & Resorts.
The conversation then moved towards the changing hospitality landscape beyond India’s major metros. With Tier II and Tier III cities witnessing growing travel demand, Vinod explained how the mid-segment is evolving beyond affordability, focusing instead on dependable service, comfort and relevant experiences.
At the heart of the brand’s philosophy are People, Planet and Profit. Discussing how these principles influence operations, he shared, “Ultimately, sustainability is about balancing responsible growth, guest experience and long-term value.”
The conversation also explored the growing importance of spiritual tourism, particularly through the launch of Eco Satva in Shirdi and Ayodhya, along with the brand’s pure vegetarian dining format, Sahar.
Looking ahead, Vinod outlined an ambitious growth vision, including reaching 5,000 rooms by FY30 and 15,000 rooms across India over the next decade, while maintaining service consistency, operational efficiency and sustainability.
From professional lessons and sustainable hospitality to spiritual destinations and future expansion, our conversation with Vinod K. Tripathi offered a closer look at the philosophy behind Eco Hotels & Resorts and its evolving journey. Check out the complete interview in the Hospitality News October Magazine on our website and explore the full conversation in the physical copy of the magazine.
What does it take to build a hospitality and living brand that earns trust while continuing to evolve across markets? For Sandeep Ahuja, Managing Director of Atmosphere Living & One Atmosphere, the answer lies in consistency, meaningful experiences and a clear understanding of what customers truly value.
In an exclusive conversation with Hospitality News, Sandeep shared insights into the leadership principles that have shaped his journey and the thinking behind the continued growth of Atmosphere Living and One Atmosphere.
Reflecting on the importance of long-term brand building, he said, “The principle that has stayed with me is that a brand is built through consistency, not just visibility.” He further highlighted the importance of trust, transparency and attention to detail in an industry where relationships extend far beyond transactions.
The conversation then moved towards one of the emerging areas in real estate and hospitality, leaseback investments. Sharing his perspective on the model, Sandeep explained, “Leaseback is becoming an interesting proposition by bringing together ownership and professionally managed hospitality.” He also outlined how the approach can create sustained value by bringing real estate and hospitality operations together.
The discussion takes an international turn with Arka Enclave Residences in Dubai, Atmosphere Living’s first project in the UAE. Sandeep described it as an important step in taking the brand’s understanding of branded and serviced living to one of the world’s dynamic markets.
But the vision does not stop there. Speaking about the changing expectations around accommodation, Sandeep noted, “The distinction between residential and hospitality is becoming increasingly fluid.” He sees growing relevance in formats that combine the privacy of a home with the convenience and flexibility of hospitality.
Looking ahead, the brands remain focused on expanding across serviced apartments, branded residences, leaseback-led hospitality and integrated real estate-hospitality formats, while keeping quality at the centre of growth. Our conversation with Sandeep Ahuja offered valuable perspectives on how living, hospitality and real estate are coming together to shape new experiences. Check out the complete interview in the Hospitality News October Magazine on our website and explore the full conversation in the physical copy of the magazine.
Published on September 1, 2026
What does it take to create a hospitality experience that guests remember long after they leave? Is luxury defined by the setting, the service, or by the ability to make every guest feel genuinely understood? For Dushyant Singh, Hotel Manager, Mulberry Shades Bengaluru Nandi Hills, A Tribute Portfolio Resort, the answer lies somewhere deeper, in the art of thoughtful hospitality.
With more than two decades of experience with Marriott International, Dushyant brings a leadership perspective shaped by diverse cultures, markets, hotel operations and multiple successful openings. In an exclusive conversation with Hospitalitynews, he takes us behind the philosophy guiding Mulberry Shades and shares how the resort is evolving as a wellness and lifestyle destination.
From leadership and financial performance to personalised service, Dushyant explores the delicate balance between commercial discipline and creating experiences that build loyalty. His insights reveal why engaged teams, empowered associates and genuine human connections remain central to delivering meaningful hospitality.
The conversation then moves into one of the most significant shifts in luxury travel - the growing demand for wellness and experiential stays. Dushyant discusses how Mulberry Shades, located at the foothills of Nandi Hills, is responding through wellness retreats, culinary experiences, outdoor activities and personalised itineraries designed to help guests reconnect with themselves, nature and loved ones.
But the future of hospitality is not only about wellness. Technology is rapidly transforming the guest journey, raising an important question: Can hotels embrace automation and digital convenience without losing the human warmth that defines hospitality? Dushyant offers his perspective on how technology can support teams while keeping genuine interaction at the centre.
He also shares his vision for Mulberry Shades and the opportunities ahead - from corporate well-being programmes and bespoke celebrations to fitness, mindful activities and nature-based experiences.
Our conversation with Dushyant Singh offers a thoughtful look at how luxury hospitality is evolving and what it takes to remain relevant in a changing travel landscape. It was a great conversation exploring leadership, innovation, wellness and the future of guest experiences.
Discover the complete interview with Dushyant Singh in the September issue of Hospitalitynews, available on our website, and explore the physical edition for the full story and more insights from the world of hospitality.
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