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Published on November 2, 2023
With 16 upscale hotels and luxury resorts across the important destinations across South India, GRT hotels is now one among the desirable venues for travelers to stay at. For more than 50 years, G.R. Thanga Maligai, popularly known as GRT has pioneered the art of combining unparalleled craftsmanship and rich heritage to create timeless designs. Branching out from GRT Jewellers, GRT Hotels & Resorts now features 16 upscale hotels and luxury resorts in the most desirable destinations across South India.
Be it business or leisure, GRT has the accommodation and amenities to get you covered. An inviting ambience coupled with warm hospitality and a fleet of holistic amenities are at the ready to provide you with an experience that feels personal. The hotel’s rugged and rustic style of architecture with its steep slopes, 40 exquisite rooms like Alps Swiss chalets and rocky stairs are elements that have seamlessly elevated the hotel space amidst the stunning tranquil yet rustic authenticity of the hills. “We also have other activities such as Shuttle court, Bird watching, Horse Ride, Pottery, Farm visit, Jeep Ride, Telescope to watch the night sky, bonfire with entertainments such as games for kids and families by in house event manager making it an ideal choice for both relaxation and adventure seekers. The resort is also Pet Friendly with varied amenities and exclusive Pet Park for our pet guest,” says Arun Raj R, General Manager of the property.
Monsoon Experiences
Kodaikanal experiences different seasons throughout the year, and the hotel understands the importance of adapting their services and offerings to provide a delightful experience for guests in every season. “During Spring, when the weather is pleasant and flowers are in full bloom, the resort organizes a visit to world renowned Bryant’s Park, outdoor activities, and nature walks for guests to enjoy the beautiful surroundings,” explains Arun Raj R. “During Summer,” he adds, “Kodaikanal tends to get crowded and the Flower show at Bryant’s Park is not to be missed. The resort anticipates this and ensures that our facilities are well-equipped to handle increased demand.” Likewise, throughout the year, the resort ensures that their staff are well-trained and knowledgeable about the local weather conditions and attractions. They are equipped to provide recommendations on places to visit, customize itineraries, and assist guests in making the most out of their stay, regardless of the season.
Amenities
Starting from June 1, 2023, GReaT Trails Kodaikanal by GRT Hotels and Resorts proudly declares itself “Pet Friendly.” Welcoming guests with dogs and cats, the resort has implemented all the necessary arrangements, provisions, and policies to ensure a comfortable stay for both humans and their four-legged companions. The property has various recreational facilities like an indoor games room, children’s play zone, art & craft, Cooking class, Mocktail making sessions, billiards room, PS5, GReaT experiences hub, and facilities for outdoor activities such as trekking, trampoline for kids and adults, tree top adventure games which includes zip line, Burma bridge. “With tourists arriving from various backgrounds and cultural norms, managing guest expectations becomes crucial. Multilingual staff members, clear communication channels, and personalized services can help bridge any potential language or cultural barriers,” Arun Raj R explains.
Sustainable Practices
“We have implemented an effective waste management system that includes recycling and proper disposal of waste. We have installed an Organic Waste Compost machine and convert our food waste as manure and use it for garden and support neighboring local farmers by giving free manure to their farming work,” Arun Raj R explains about the sustainable practices implemented in the property. They have also taken measures to reduce energy consumption through the use of energy-efficient lighting systems, motion sensors in common areas, and regular maintenance of equipment to ensure optimum efficiency. There are also green spaces created and maintained within the hotel premises, including gardens and vertical gardens, and their own farm to produce kitchen needs like vegetables and greens. These spaces not only enhance the aesthetic appeal but also contribute to air purification and provide habitats for local birds to form their nest.
Restaurants
The resort also offers an in-house restaurant that serves a variety of delicious cuisines. If you’re a food connoisseur with a passion for all things fine, Whistler cafe is where you need to be. Satiate every whimsical desire of your palate atop the valley with views so marvelous. The extensive array of delicacies and the warmth of unmatched service will make your dining experience truly unforgettableCelebrations
As New Year approaches, the resort is planned for a grand celebration to welcome the coming year. There will be live music performances, dance parties, and entertainment programs arranged for guests to enjoy. Fireworks displays might be organized by the resort to add sparkle and excitement to the New Year’s Eve celebrations. Counting down to midnight and witnessing a beautiful fireworks show can be a memorable experience.
Additionally, GReaT trails Kodaikanal by GRT Hotels celebrates Tamil New Year, Onam, International Womens Day, Mothers Day, Fathers Day, Krishna Jeyanthi, Vinayaka Chaturthi, Ramzan, Teachers Day, Childrens Day, Holi, Raksha Bandhan and all other festive with festive décor, festive mood and colourful celebrations. The friendly staff at GRT Kodaikanal will be dedicated to ensuring that all the festivals are enjoyable and filled with happy memories.
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Published on November 1, 2026
What separates a growing hotel business from a profitable one? Is it stronger sales, smarter revenue management, effective marketing, or the ability to recognise opportunities before the market does? In an industry shaped by changing traveller behaviour and increasing competition, commercial strategy has become central to long-term hospitality growth.
For Akshay Thusoo, Senior Vice President – Commercial at Sarovar Hotels, the answer lies in looking beyond individual business functions and understanding how every operational and commercial decision contributes to profitability.
With experience spanning engineering, sales, marketing and hospitality, Akshay brings a distinctive cross-industry perspective to commercial leadership. Having previously worked with The Oberoi Group, ITC Ltd and the Times of India Group, his professional journey has shaped an approach that combines analytical thinking, market understanding and operational efficiency.
In an exclusive conversation with Hospitalitynews, Akshay shares his perspective on the changing dynamics of India's hospitality market and the strategies guiding Sarovar Hotels' commercial growth. From integrating sales, revenue management, marketing and distribution to understanding the financial impact of decisions across hotel departments, he explains why profitability requires a broader organisational perspective.
The discussion takes an interesting turn towards the influence of changing weather patterns on travel behaviour. As travellers increasingly explore destinations based on climatic conditions, hotels must rethink traditional seasonal demand and adapt their pricing and inventory strategies.
He also examines how social media creators and digital communities are influencing destination discovery, while highlighting why authenticity and credibility matter more than visibility alone.
Beyond marketing, Akshay discusses the opportunities emerging in India's smaller cities and developing destinations, where branded hospitality can unlock new business and leisure demand. With Sarovar working towards a network of 400 hotels by 2029, identifying commercially viable markets remains an important part of its expansion strategy.
The conversation also explores brand positioning, guest-centricity and the importance of balancing consistency with the distinct requirements of different hotel segments.
Our conversation with Akshay Thusoo offers valuable insights into the commercial thinking behind modern hospitality and the factors that will influence its next phase of growth.
Discover the complete interview with Akshay Thusoo in the November issue of Hospitalitynews, available on our website. Get your physical copy of the magazine to explore the full conversation and more perspectives from hospitality industry leaders.
What makes a hospitality brand stand the test of time? Is it the destinations it enters, the experiences it creates, or the values it refuses to compromise on? For Pooja Ray, Managing Director of MAYFAIR Hotels & Resorts, the answer lies in understanding that true luxury begins with a strong sense of place.
With over 24 years of experience in the hospitality industry, Pooja Ray leads one of India's prominent homegrown hotel groups, overseeing a portfolio of luxury hotels and resorts across the country. Guided by the philosophy, "Stay With Us. Stay With Nature.", MAYFAIR has built its identity around destinations where architecture, landscape, local culture and personalised service come together.
In an exclusive conversation with Hospitalitynews, Pooja takes us through the brand's journey of more than four decades, reflecting on the values that have remained central to its growth. She shares how her family legacy has influenced her leadership philosophy and why people, rather than infrastructure or technology, remain the foundation of memorable hospitality.
The conversation also explores an interesting dimension of luxury, the ability to bring culture and heritage into contemporary hotel experiences. From regional craftsmanship and traditional materials to art collections, antiques and destination-inspired architecture, Pooja explains how MAYFAIR approaches design as a form of storytelling.
Looking ahead, the discussion turns towards the group's next phase of expansion. With upcoming developments such as MAYFAIR Chilika, Mayfair Sanctuary and MAYFAIR Vizag, she offers insights into the thinking behind creating distinctive properties rather than following a standardised expansion model.
Beyond expansion, Pooja also addresses the growing role of technology, the importance of responsible growth and the qualities young professionals need to succeed in an increasingly competitive hospitality industry.
Our conversation with Pooja Ray offers a compelling perspective on building a hospitality legacy while remaining receptive to changing traveller expectations. It was a wonderful exchange exploring leadership, heritage, innovation and the importance of staying connected to nature.
Discover the complete interview with Pooja Ray in the November issue of Hospitalitynews, available on our website. Readers can also get their physical copy of the magazine to explore the full conversation and more stories from the hospitality industry
What makes a luxury stay truly unforgettable? Is it the grandeur of a palace, the beauty of its surroundings, or the people who turn every moment into a memorable experience? At Raffles Udaipur, it is the thoughtful combination of these elements that defines its approach to hospitality.
Set against the scenic beauty of Udai Sagar Lake, Raffles Udaipur brings together royal elegance, personalised service, and distinctive guest experiences. Leading this vision is Gurnoor Bindra, General Manager of the property, whose hospitality journey reflects a strong belief in people, attention to detail, and the importance of making every guest feel valued.
In an exclusive interview with HospitalityNews, Gurnoor shares his perspective on luxury hospitality, reflecting on the professional experiences that have shaped his leadership and the inspiration behind his career. Having been recognised among the 30 Best GMs in the UAE, he highlights the importance of empowering teams and creating a culture where thoughtful service goes beyond expectations.
The conversation also explores Udaipur's growing prominence as a destination wedding hub. With its 21-acre private island, distinctive venues, and picturesque surroundings, Raffles Udaipur offers couples opportunities to create celebrations that reflect their individual stories. From intimate gatherings to grand multi-day weddings, the property brings together personalised planning and the cultural charm of Rajasthan.
Beyond celebrations, the interview takes readers closer to Lakeshore – A Distinct Experience by Raffles Udaipur. Featuring 36 rooms and suites, Lakeshore offers an intimate lakeside setting where private boat journeys, distinctive dining, and seamless service add another dimension to the guest experience.
But what truly connects these experiences is the property's relationship with its surroundings. Gurnoor discusses how Rajasthani craftsmanship, local traditions, regional cuisine, and nature-inspired activities help guests discover Udaipur beyond its architectural beauty.
The conversation also highlights a significant achievement: Raffles Udaipur receiving Two MICHELIN Keys for the second consecutive year. Gurnoor reflects on the Heartists behind this recognition and shares his vision for developing meaningful wellness experiences and personalised celebrations in the years ahead.
It was a pleasure to speak with Gurnoor Bindra and gain a deeper understanding of the leadership, people, and philosophy shaping Raffles Udaipur's distinctive hospitality experience.
What goes into creating luxury that guests remember long after their stay? Discover the complete conversation in the November edition of HospitalityNews Magazine, available on our website in e-magazine format. Readers can also explore the physical edition for more exclusive interviews, industry perspectives, and inspiring hospitality stories.
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