Manoj Mathew’s Vision: Transforming Hospitality with Sustainability and Innovation

Manoj Mathew’s Vision: Transforming Hospitality with Sustainability and Innovation

Manoj Mathew

Published on January 2, 2025

In a highly anticipated exclusive interview, Manoj Mathew, the Senior Vice President of Operations at Tamara Leisure Experiences, sat down with us to discuss his remarkable career and his strategic vision for the future of the hospitality industry. With over 40 years of experience, Mr. Mathew has witnessed firsthand the transformation of the industry, and his thoughts on sustainability, innovation, and operational excellence are shaping the way forward for hospitality businesses across India.

Having started his career with the Taj Group of Hotels, Mr. Mathew’s journey has been one of constant adaptation and growth. He recalled the dramatic changes the industry has undergone, especially after the pandemic, and how these shifts have informed his leadership style and operational strategies. "Sustainability has become a central value," he shared, emphasizing the importance of eco-friendly practices that resonate with today’s more conscious travelers. At Tamara Leisure Experiences, sustainability isn't just a buzzword; it’s woven into every aspect of their operations, from energy-efficient technologies to organic gardens that provide both luxury and a guilt-free experience for guests.

But it’s not all about the environment. Mr. Mathew also spoke passionately about the people who drive success in hospitality - employees. His leadership style emphasizes trust, empowerment, and a deep commitment to staff well-being. “Great guest experiences start with a strong support system for our employees,” he stated, a philosophy that has guided his decision-making and leadership for years.

One of the most exciting aspects of his conversation was the role of technology in enhancing operational efficiency and guest personalization. “Balancing operational efficiency with exceptional service is about blending both seamlessly,” he explained, showcasing how innovations like AI-driven insights and contactless technology are not only streamlining processes but also enriching the guest experience.

Mr. Mathew’s perspective on the future of hospitality is equally compelling. With a focus on sustainable practices, personalized guest experiences, and a forward-thinking approach to technology, he believes the industry is entering a new era - one where companies must integrate innovation with the timeless art of hospitality.

It was a truly insightful conversation, and we are excited to share more from this exclusive interview in the January issue of Hospitalitynews India Magazine. For the complete story, make sure to check out the magazine on our website or grab a physical copy today.


Chef Vijay Pandey Talks Technology, Tradition, and the Future of Food Delivery

Chef Vijay Pandey Talks Technology, Tradition, and the Future of Food Delivery

Vijay Pandey

Published on May 1, 2025

Chef Vijay Pandey is not your typical chef. With roots in five-star hospitality and global culinary experiences, he now helms the kitchen innovation at Rebel Foods, India’s leading cloud kitchen network. As the Corporate Chef, he is the creative force behind multi-brand strategies that serve millions of customers every month.

“Each phase of my journey—luxury hotels, cruise liners, flight kitchens—taught me the value of precision, consistency, and authenticity,” shares Chef Vijay. These diverse experiences have equipped him to lead in the fast-paced world of food tech. At Rebel Foods, his mission is clear: deliver restaurant-quality meals at scale, without losing flavor or soul.

image

With a portfolio that spans everything from Indian classics to international flavors, Chef Vijay ensures every brand under Rebel Foods retains its unique identity. “Every dish goes through rigorous R&D, pilot tests, and customer feedback loops. That’s how we maintain authenticity while pushing culinary boundaries,” he explains.

His global exposure has played a key role in shaping today's menus. He’s excited by the rise of fusion cuisine and personalized dining. “Consumers now crave stories on their plate—Korean burgers with Indian spices, or Mediterranean flavors with local ingredients. We’re here to make that happen,” he says.

Behind the scenes, it's a blend of tech and taste. AI-powered tools help optimize recipes and predict trends, but the heart of innovation still lies with the chefs. “Technology brings scale and efficiency, but it’s the human touch that brings flavor and emotion,” he adds.

image

When it comes to delivery, every element is engineered—from packaging to plating—to ensure meals retain their restaurant appeal. “Recipe engineering and constant feedback are key,” he explains, adding that real-time data from over 350 kitchens help maintain quality at every touchpoint.

A strong advocate for wellness and mindful eating, Chef Vijay brings his passion for yoga into the culinary world. “We prioritize clean ingredients, sustainable sourcing, and balanced meals. Good food should nourish the body and the spirit,” he says.

From pioneering Lebanese menus at Manchester United Café Bar to building Faasos’ iconic burger wraps, Chef Vijay’s journey reflects creativity grounded in operational expertise. But perhaps his proudest achievement is shaping the future of food delivery in India—one bold flavor at a time.

Hungry for more insights from India’s top culinary leaders? Stay tuned to HospitalityNews by GuestVento for inspiring stories, industry innovations, and behind-the-kitchen moments that shape the future of food. Visit our website to read the full May edition, and direct message us for physical copies.


Redefining Travel: Exclusive Insights with Jyoti Mayal

Redefining Travel: Exclusive Insights with Jyoti Mayal

Jyoti Mayal

Published on May 1, 2025

In an exclusive feature for HospitalityNews' May Edition, we had the privilege of engaging in a compelling conversation with Jyoti Mayal, Chairperson of the Tourism and Hospitality Skill Council (THSC), and one of the most respected voices in India's tourism industry. With decades of experience and a keen eye on global trends, Jyoti Mayal brings a wealth of knowledge to the table—touching upon everything from eco-tourism to digital transformation in travel.

Her insights are not only eye-opening but also signal the emerging priorities of Indian travellers and how the industry must evolve to meet them. From discussing how tourism boards are crafting immersive experiences tailored to Indian preferences, to highlighting India's rising status in medical tourism, every part of the conversation offered a deeper look into the rapidly changing world of travel.

She begins by sharing how Indian travellers have moved beyond the conventional. “Indian travelers today are more informed, curious, and experience-driven than ever before…” This evolving mindset, she says, is driving demand for personalization and pushing agencies to elevate their offerings.

Further in the discussion, she emphasizes the meaningful collaborations between international tourism boards and Indian travel professionals. She reveals how these partnerships are building cultural bridges and setting new standards in hospitality.

On India’s leadership in medical tourism, Mayal proudly notes the impact of the Heal in India initiative and how the THSC is playing a transformative role in creating a skilled and empathetic ecosystem.

From sustainability in wildlife tourism to seamless international travel experiences and AI-driven travel planning, her observations are a masterclass in future-focused thinking.

This enlightening conversation with Jyoti Mayal is a must-read for industry leaders, aspiring travel professionals, and anyone interested in where Indian tourism is headed.

Catch the complete interview in the May edition of Hospitality News, available on our website. You can also get a physical copy to keep this enriching feature in your collection. It was truly a great conversation—one that sheds light on the vision, strategy, and heart behind India’s travel transformation.


The Untold Stories of Sri Lanka: Suchitra Aluwihare’s Approach to Immersive Travel

The Untold Stories of Sri Lanka: Suchitra Aluwihare’s Approach to Immersive Travel

Suchitra Aluwihare

Published on May 1, 2025

With a career spanning over 20 years in Sri Lanka’s vibrant travel and tourism industry, Suchitra Aluwihare stands at the forefront of redefining destination management. As the Chief Operating Officer of Hayleys Travels, one of Sri Lanka’s leading travel solutions providers, Mr. Aluwihare has played a vital role in shaping curated travel experiences that go beyond traditional tourism.

In this exclusive feature for HospitalityNews by GuestVento, Suchitra shares how Hayleys Travels combines technology, local expertise, and sustainability to craft journeys that are deeply personal and impactful. From immersive wildlife encounters to wellness-focused itineraries, the company’s unique offerings reflect a deep understanding of modern traveler preferences.

Under Mr. Aluwihare’s guidance, Hayleys has embraced responsible tourism as a core philosophy. From reforestation and marine conservation to partnering with local artisans and community-driven experiences, the goal is to ensure that every trip benefits both the traveler and the destination. His belief that “every journey should leave a positive footprint” drives much of the brand’s innovation.

image

The conversation also touches on Sri Lanka’s lesser-known destinations—from boat safaris in Gal Oya to dolphin watching in Kalpitiya—reminding readers that the island’s real magic often lies off the beaten path. Mr. Aluwihare’s passion for showcasing Sri Lanka’s hidden gems is matched only by his commitment to preserving them for future generations.

Want to know what sets Hayleys apart in a crowded market? Curious about how tech is shaping sustainable travel? Read the full interview with Suchitra Aluwihare in the latest May edition of HospitalityNews by GuestVento.

Head to our website to read the full e-magazine and DM us for physical copies!