Mr. Brojo Dutta Unveils Davanam Sarovar's Unique Edge in Bangalore's Hotel Scene and Insights on Smart Hotels and Sustainability

Admin

Published on December 8, 2023

Mr. Brojo Dutta's career in the hospitality industry is a testament to growth and expertise. Since graduating from hotel management school in 2002, he has honed his skills in Operations Management, Customer Relationship Management (CRM), and Employee Training through various roles, leading to his current position as General Manager. His journey started at ITC Welcome Hotel Vadodara, progressing through prestigious hotels including Radisson and the HHI group in Kolkata. A significant period at Sarovar Hotels saw him advance from Front Office Manager to Resident Manager. His journey reached a milestone in March 2022, when he became the General Manager at Davanam Sarovar Portico Suites, Bangalore. Mr. Dutta's career, marked by unwavering dedication and leadership, exemplifies the path to success in hospitality, emphasizing the value of hands-on experience and continuous professional growth.

In an exclusive interview with Hospitality News, Mr. Brojo Dutta, shared his insights on various aspects of hotel management and emerging industry trends. When queried about what sets his hotel apart from others in Bangalore, Mr. Dutta revealed:

"Well, to begin with, the room sizes in our hotel are extraordinary. Our rooms range from about 60 square metres to 140 square metres. Having such large rooms is really exceptional in Bangalore today. Our hotel is an all-suite hotel, meaning all 132 rooms are suites. Each suite includes a living room and a sleeping room. In every room, we have installed a 190-liter refrigerator and equipped them with a microwave oven, induction stove, and basic kitchen utensils. Each room also features a small kitchenette. I believe this is one of our unique selling points, which is quite rare in Bangalore. This setup is advantageous for our business because such large rooms offer great value for money. It makes our hotel a preferred choice for people coming here for business, family occasions, or even extended stays."

When asked about the emerging trends in the hotel industry that he finds particularly interesting or impactful, Mr. Dutta elaborated:

"In today's date, there are many new trends evolving in the hotel industry. One notable trend is the emergence of smart hotels, where technology is used extensively to enhance guest experiences. Hotels are implementing voice assistants to control room temperatures, and some have even started using robots for food delivery and room cleaning. Sustainability has also become a vital part of the hotel industry, particularly after COVID. Hotels in the Indian market are focusing on sustainable practices, ensuring a minimal carbon footprint and avoiding plastic waste. Another emerging trend is 'bleisure,' a mix of business and leisure. Guests are looking not only for business facilities but also for leisure experiences in hotels. For instance, in my hotel, we have an excellent spa setup, a fully-equipped health club, and a swimming pool, which provide a great experience for extended stay guests. Experiential travel is also gaining popularity. Guests seek local experiences, such as cookery shows and sightseeing, which add significant value to their stay. Furthermore, the concept of the sharing economy is emerging, where guests are interested in shared accommodations at more affordable prices. Micro hotels and markets are evolving, with major hotel chains and management companies expanding into tier two and tier three cities. The demand in these cities is growing, perhaps even more than in metropolitan areas. Post-COVID, the hotel industry is witnessing a great period of growth and evolution."

It was indeed a captivating conversation we had with Mr. Dutta, filled with insightful perspectives and innovative practices in the hotel industry. For those interested in exploring this engaging discussion in-depth, the complete video is available on the Hospitality News YouTube channel. Additionally,

The full interview can be read in the Hospitality News December magazine, available on our website.


Crafting Destinations with Character: Ramit Sethi on Redefining Boutique Hospitality

Crafting Destinations with Character: Ramit Sethi on Redefining Boutique Hospitality

Ramit Sethi

Published on August 1, 2026

Boutique hospitality is steadily redefining the way travellers experience destinations, placing greater emphasis on authenticity, meaningful connections, and memorable stays. Among the brands leading this shift is Seclude Hotels, known for transforming unique homes into immersive hospitality experiences that celebrate heritage, local culture, and personalised service.

In an exclusive conversation with Hospitality News, Ramit Sethi, Co-founder and Director of Seclude Hotels, shares the vision that has shaped the brand's remarkable journey. From the inspiration behind the successful Creators Club initiative to Seclude's commitment to responsible tourism, Sethi discusses how the company continues to build experiences that extend far beyond accommodation.

The conversation also explores Seclude's role in strengthening local tourism ecosystems by creating employment opportunities, collaborating with surrounding communities, and encouraging travellers to discover offbeat destinations through authentic experiences. Drawing from his corporate leadership background and entrepreneurial journey, Sethi reflects on the guest-first philosophy rooted in seva bhav that continues to guide every decision at Seclude.

Readers will also discover how the brand's carefully curated 'Rent Your Home' model helps preserve the individuality of every property while ensuring consistent quality and personalised hospitality. In addition, Sethi shares Seclude's long-term vision for purposeful expansion, explaining why the company prioritises destinations with heritage, character, and unique stories over rapid growth. The discussion further highlights why Seclude's boutique properties have become preferred venues for intimate weddings, milestone celebrations, anniversaries, and family reunions, where every occasion becomes part of a memorable story.

Packed with insights on boutique hospitality, destination development, experiential travel, creator-led marketing, and evolving guest expectations, this exclusive feature offers an engaging perspective on one of India's most distinctive hospitality brands.

It was a truly insightful conversation with Ramit Sethi, offering valuable perspectives on the future of experiential hospitality and destination-led travel. To read the complete exclusive interview, pick up the August edition of Hospitality News magazine or visit our website to explore the full feature.


Exclusive Feature: Sanjeev Kumar FIH on Building the Future of Hospitality with HOSPI Sigma™

Exclusive Feature: Sanjeev Kumar FIH on Building the Future of Hospitality with HOSPI Sigma™

Sanjeev Kumar FIH

Published on August 1, 2026

As India's hospitality industry accelerates into a new era of growth, conversations around talent, operational excellence, and future-ready leadership have never been more important. While the sector continues to expand with strong government support and increasing investment, one question remains at the heart of its success, how can hospitality professionals be better prepared for the realities of modern hotel operations?

In this exclusive feature for Hospitality News August Magazine, we had the opportunity to engage with Sanjeev Kumar FIH, Founder of HOSPI Sigma™, whose decades of leadership across some of the world's most respected hotel brands have shaped a unique perspective on hospitality capability and operational excellence.

Drawing from over 30 years of experience spanning Taj Hotels, ITC Hotels, Starwood Hotels & Resorts (now Marriott International), Premier Inn, and international leadership assignments, Kumar shares the journey that led to the creation of the world's first Unified Lean Six Sigma-based capability framework designed exclusively for hospitality. His insights go beyond conventional training, exploring how structured thinking, operational discipline, and decision-making under pressure can transform hospitality professionals at every stage of their careers.

The feature also explores the industry's widening skills gap, the growing importance of capability-based learning, HOSPI Sigma™'s expanding collaborations with hospitality institutes and hotel groups, and how the framework aligns with India's ambitious vision for hospitality education and workforce development.

Adding further depth to the conversation, the leadership team behind HOSPI Sigma™ discusses the importance of globally recognised professional development, stronger academia-industry collaboration, inclusive talent development, and building an ecosystem that prepares professionals for long-term success.

Rather than revealing every insight here, this feature offers only a glimpse into a conversation that examines where hospitality education stands today and where it must go next. From operational challenges to leadership philosophy, and from structured capability development to the future of hospitality talent, the discussion presents valuable perspectives for hotel leaders, educators, students, and industry professionals alike.

It was a privilege to engage in such a thoughtful and forward-looking conversation with Sanjeev Kumar FIH and the HOSPI Sigma™ leadership team. To explore the complete feature and gain deeper insights into their vision for transforming hospitality capability, read the full interview in the Hospitality News August Magazine, available on our website, or experience it in the print edition by getting your physical copy.


Exclusive Conversation with Rahul Makhija: Leading Hospitality Through People, Purpose, and Innovation

Exclusive Conversation with Rahul Makhija: Leading Hospitality Through People, Purpose, and Innovation

Rahul Makhija

Published on August 1, 2026

With over two decades of experience in the hospitality industry, Rahul Makhija, General Manager at Apeejay Surrendra Park Hotels Limited, has consistently championed a guest-first philosophy while leading The Park Navi Mumbai with a vision rooted in innovation, service excellence, and meaningful hospitality.

In an exclusive featured conversation with Hospitality News, Rahul Makhija shares valuable insights drawn from his extensive leadership journey, offering readers a deeper understanding of the evolving dynamics shaping India's hospitality landscape. From building resilient hospitality businesses and creating personalised guest experiences to navigating global uncertainties, embracing sustainability, and responding to changing food, beverage, and nightlife trends, the conversation explores the priorities that define modern hotel leadership.

The interview also highlights how The Park Navi Mumbai continues to strengthen its presence as Navi Mumbai evolves into one of India's fastest-growing business and infrastructure destinations. Rahul Makhija discusses the hotel's role in supporting this transformation through world-class hospitality, talent development, community engagement, and experiences that reflect the brand's distinctive lifestyle philosophy.

Readers will also discover his perspectives on balancing innovation with operational excellence, understanding changing guest expectations, leveraging technology without compromising the human touch, and creating long-term value for guests, employees, partners, and stakeholders alike. His thoughtful responses offer meaningful takeaways for hospitality professionals, industry leaders, aspiring hoteliers, and business enthusiasts seeking to understand the future direction of the sector.

Whether it is adapting to global market conditions, delivering memorable guest journeys, or building a more responsible and sustainable future, every response reflects a leadership approach centred on trust, consistency, and continuous evolution. The conversation offers practical insights into how hospitality brands can remain relevant while staying true to their identity in an increasingly competitive marketplace.

It was truly a meaningful and insightful conversation with Rahul Makhija, whose perspectives reinforce the importance of people, purpose, and innovation in shaping exceptional hospitality experiences.

To read the complete exclusive interview, explore the Hospitality News August Magazine on our website or grab your physical copy and discover the full conversation along with many more inspiring stories, industry insights, and exclusive features from the world of hospitality.