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Published on December 8, 2023
Mr. Brojo Dutta's career in the hospitality industry is a testament to growth and expertise. Since graduating from hotel management school in 2002, he has honed his skills in Operations Management, Customer Relationship Management (CRM), and Employee Training through various roles, leading to his current position as General Manager. His journey started at ITC Welcome Hotel Vadodara, progressing through prestigious hotels including Radisson and the HHI group in Kolkata. A significant period at Sarovar Hotels saw him advance from Front Office Manager to Resident Manager. His journey reached a milestone in March 2022, when he became the General Manager at Davanam Sarovar Portico Suites, Bangalore. Mr. Dutta's career, marked by unwavering dedication and leadership, exemplifies the path to success in hospitality, emphasizing the value of hands-on experience and continuous professional growth.
In an exclusive interview with Hospitality News, Mr. Brojo Dutta, shared his insights on various aspects of hotel management and emerging industry trends. When queried about what sets his hotel apart from others in Bangalore, Mr. Dutta revealed:
"Well, to begin with, the room sizes in our hotel are extraordinary. Our rooms range from about 60 square metres to 140 square metres. Having such large rooms is really exceptional in Bangalore today. Our hotel is an all-suite hotel, meaning all 132 rooms are suites. Each suite includes a living room and a sleeping room. In every room, we have installed a 190-liter refrigerator and equipped them with a microwave oven, induction stove, and basic kitchen utensils. Each room also features a small kitchenette. I believe this is one of our unique selling points, which is quite rare in Bangalore. This setup is advantageous for our business because such large rooms offer great value for money. It makes our hotel a preferred choice for people coming here for business, family occasions, or even extended stays."
When asked about the emerging trends in the hotel industry that he finds particularly interesting or impactful, Mr. Dutta elaborated:
"In today's date, there are many new trends evolving in the hotel industry. One notable trend is the emergence of smart hotels, where technology is used extensively to enhance guest experiences. Hotels are implementing voice assistants to control room temperatures, and some have even started using robots for food delivery and room cleaning. Sustainability has also become a vital part of the hotel industry, particularly after COVID. Hotels in the Indian market are focusing on sustainable practices, ensuring a minimal carbon footprint and avoiding plastic waste. Another emerging trend is 'bleisure,' a mix of business and leisure. Guests are looking not only for business facilities but also for leisure experiences in hotels. For instance, in my hotel, we have an excellent spa setup, a fully-equipped health club, and a swimming pool, which provide a great experience for extended stay guests. Experiential travel is also gaining popularity. Guests seek local experiences, such as cookery shows and sightseeing, which add significant value to their stay. Furthermore, the concept of the sharing economy is emerging, where guests are interested in shared accommodations at more affordable prices. Micro hotels and markets are evolving, with major hotel chains and management companies expanding into tier two and tier three cities. The demand in these cities is growing, perhaps even more than in metropolitan areas. Post-COVID, the hotel industry is witnessing a great period of growth and evolution."
It was indeed a captivating conversation we had with Mr. Dutta, filled with insightful perspectives and innovative practices in the hotel industry. For those interested in exploring this engaging discussion in-depth, the complete video is available on the Hospitality News YouTube channel. Additionally,
The full interview can be read in the Hospitality News December magazine, available on our website.
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Published on July 1, 2026
Luxury hospitality continues to evolve, and the most successful destinations are those that seamlessly blend innovation with authenticity. In the latest edition of Hospitality News, we bring you an exclusive conversation with Anand Nair, General Manager of InterContinental Chennai Mahabalipuram Resort, who shares the vision, leadership, and guest-centric philosophy that have shaped one of the region's most distinguished luxury resorts.
Since taking over the leadership of the property, Anand Nair has guided the resort through a remarkable transformation, redefining luxury while preserving the cultural heritage and coastal charm of Mahabalipuram. In this engaging feature, he offers valuable insights into how thoughtful innovation, personalised hospitality, and meaningful guest experiences continue to elevate the resort's reputation.
The conversation explores the inspiration behind the property's comprehensive reimagination, highlighting how refreshed accommodations, redesigned public spaces, enhanced dining venues, and curated recreational experiences have created a destination that resonates with today's discerning travellers. Readers will also gain a deeper understanding of how every aspect of the guest journey has been carefully designed to deliver memorable moments through personalised service and exceptional hospitality.
Anand Nair further discusses the resort's diverse offerings, from grand celebrations at the Vaibhava Ballroom and picturesque Beach Lawns to its distinctive culinary destinations, each delivering unique experiences for guests. He also shares how the resort celebrates Mahabalipuram's rich cultural and coastal identity while complementing Chennai's growing stature as a leading business and leisure destination.
Another compelling aspect of the discussion focuses on the future of hospitality, where authenticity, sustainability, wellness, and innovation are becoming increasingly important. Anand Nair also reflects on his personal philosophy of hospitality, explaining why making every guest feel genuinely valued remains the foundation of exceptional service.
This exclusive feature offers hospitality professionals, industry leaders, and travel enthusiasts an opportunity to discover the vision behind a resort that continues to redefine luxury through meaningful experiences and heartfelt service.
It was a truly insightful conversation with Anand Nair, whose perspectives highlight the evolving future of luxury hospitality and guest experiences. To read the complete interview and explore every valuable insight shared during this engaging discussion, visit the Hospitality News July Magazine on our website or grab your physical copy of the magazine.
Every successful hotel has a story, and behind every remarkable guest experience is a leader who understands that hospitality is built on people, passion, and purpose. In the latest edition of Hospitality News, we had the privilege of featuring Vinod Kumar, General Manager of Hyatt Regency Thrissur, in an insightful conversation that explores the principles driving one of Kerala's leading luxury hospitality destinations.
With years of experience across diverse hotel markets, Vinod Kumar shares how resilience, trust, and empowering teams have shaped his leadership philosophy. Throughout the conversation, he offers valuable perspectives on what it takes to create memorable guest experiences in an increasingly competitive hospitality landscape.
The interview goes beyond leadership to uncover how Hyatt Regency Thrissur continues to distinguish itself through personalized service, authentic Kerala experiences, culinary excellence, and an unwavering commitment to exceeding guest expectations. Readers will also discover his views on the growing opportunities for premium hotels in tier-2 cities, the rising demand for destination weddings, and why cultural destinations like Thrissur are becoming increasingly attractive to both leisure and business travellers.
One of the most engaging parts of the discussion revolves around balancing technology with genuine human connection. Vinod Kumar explains how innovation should complement, not replace the warmth and personalized interactions that define exceptional hospitality. He also addresses the industry's evolving challenges, including changing guest expectations, talent retention, sustainability, operational efficiency, and the importance of continuous innovation.
The conversation further highlights what makes Hyatt Regency Thrissur a preferred venue for grand destination weddings, showcasing its expansive event spaces, personalized celebrations, curated culinary experiences, and dedicated planning expertise that transform every occasion into an unforgettable celebration.
This exclusive feature offers hospitality professionals, industry leaders, aspiring hoteliers, and travel enthusiasts an opportunity to gain meaningful insights from a seasoned leader who continues to shape guest experiences with vision and excellence.
It was truly a pleasure speaking with Vinod Kumar and learning about the strategies, values, and experiences that continue to strengthen Hyatt Regency Thrissur's position in the hospitality industry. To read the complete interview and explore every insight shared during this engaging conversation, visit the Hospitality News July Magazine on our website or grab your physical copy of the magazine.
As India's hospitality sector enters a new phase of growth, success is increasingly being driven by visionary leadership, strategic investments, and a long-term approach to asset creation. In the latest edition of Hospitality News, we feature an exclusive conversation with Rayan Aranha, Vice President of Brigade Hotel Ventures Limited (BHVL), who shares valuable insights into the evolving dynamics of India's branded hospitality landscape and the company's vision for sustainable growth.
With an impressive career spanning renowned hospitality brands and extensive expertise in operations, financial planning, and hotel asset management, Rayan Aranha offers readers a comprehensive perspective on how the industry is transforming beyond traditional hotel operations. Throughout the conversation, he reflects on his leadership journey, highlighting how the transition from managing hotels to building a scalable hospitality platform has shaped his strategic outlook.
The interview explores the importance of organisational culture in creating consistent guest experiences while empowering teams across diverse hotel portfolios. Rayan also explains how BHVL differentiates itself through a disciplined owner-led approach, strong partnerships with leading global hospitality brands, and a clear focus on long-term asset value rather than short-term expansion.
Readers will also discover his views on the growing role of technology in enhancing guest experiences, improving operational efficiency, and enabling more personalised hospitality. Equally compelling is his discussion on the financial metrics that drive decision-making, including revenue optimisation, profitability, operational discipline, and sustainable performance across the company's expanding portfolio.
The conversation further examines the increasing convergence between real estate and hospitality, revealing how integrated developments are creating new opportunities for the sector. Rayan also shares BHVL's roadmap for future expansion, outlining the company's plans to strengthen its presence across South India while exploring emerging Tier-II markets through a disciplined mix of greenfield and brownfield developments.
This exclusive feature offers hospitality professionals, investors, hotel owners, and business leaders an opportunity to gain valuable insights into the strategic thinking behind one of India's leading hospitality asset owners and developers.
It was a truly enriching conversation with Rayan Aranha, whose perspectives provide a deeper understanding of the evolving hospitality landscape and the future of asset-led growth in India. To read the complete interview and explore every insight shared during this engaging discussion, visit the Hospitality News July Magazine on our website or grab your physical copy of the magazine.
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