Rajesh Tavalla Talks Rain Dances and Luxury Yurts: What's New at Le Miami Resorts & Spa

Rajesh Tavalla Talks Rain Dances and Luxury Yurts: What's New at Le Miami Resorts & Spa

Nishang Narayan

Published on September 3, 2024

In an exclusive interview with Hospitality News, Rajesh Tavalla, Associate Vice President of Le Miami Resorts & Spa, shared valuable insights on maintaining high standards in luxury hospitality. When asked about how he ensures exceptional customer service and guest satisfaction at the resort, he emphasized, "At Le Miami Resort & Spa, we prioritize guest satisfaction and service excellence through a comprehensive approach. We embed a strong service culture into our training, ensuring that our staff understands the importance of empathy and viewing situations from the guest’s perspective. We take proactive ownership of every guest interaction, anticipating and addressing their needs effectively. We actively seek feedback and act swiftly on any concerns to continuously improve our services."

Further, when discussing how he stays updated on industry trends and implements innovative practices, Rajesh stated, "The luxury hospitality industry is evolving with several key trends. At Le Miami Resort & Spa, we are preparing by focusing on personalized experiences, such as customized itineraries for private tours, local sightseeing, and exclusive cultural events. We utilize guest data to tailor future stays, offering preferred room types, amenities, and services based on past preferences. Social media trends also influence our strategies, allowing us to refine our offerings and enhance our online presence. Technology, particularly AI, plays a crucial role. We continuously update our systems to incorporate AI, improving service efficiency and guest interactions. By staying ahead of these trends, we ensure that our guests receive exceptional and personalized luxury experiences."

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It was a great conversation with Rajesh Tavalla, and you can check out the complete interview featured in the September issue of Hospitality News e-Magazine, available on our website.


Manoj Mathew’s Vision: Transforming Hospitality with Sustainability and Innovation

Manoj Mathew’s Vision: Transforming Hospitality with Sustainability and Innovation

Manoj Mathew

Published on January 2, 2025

In a highly anticipated exclusive interview, Manoj Mathew, the Senior Vice President of Operations at Tamara Leisure Experiences, sat down with us to discuss his remarkable career and his strategic vision for the future of the hospitality industry. With over 40 years of experience, Mr. Mathew has witnessed firsthand the transformation of the industry, and his thoughts on sustainability, innovation, and operational excellence are shaping the way forward for hospitality businesses across India.

Having started his career with the Taj Group of Hotels, Mr. Mathew’s journey has been one of constant adaptation and growth. He recalled the dramatic changes the industry has undergone, especially after the pandemic, and how these shifts have informed his leadership style and operational strategies. "Sustainability has become a central value," he shared, emphasizing the importance of eco-friendly practices that resonate with today’s more conscious travelers. At Tamara Leisure Experiences, sustainability isn't just a buzzword; it’s woven into every aspect of their operations, from energy-efficient technologies to organic gardens that provide both luxury and a guilt-free experience for guests.

But it’s not all about the environment. Mr. Mathew also spoke passionately about the people who drive success in hospitality - employees. His leadership style emphasizes trust, empowerment, and a deep commitment to staff well-being. “Great guest experiences start with a strong support system for our employees,” he stated, a philosophy that has guided his decision-making and leadership for years.

One of the most exciting aspects of his conversation was the role of technology in enhancing operational efficiency and guest personalization. “Balancing operational efficiency with exceptional service is about blending both seamlessly,” he explained, showcasing how innovations like AI-driven insights and contactless technology are not only streamlining processes but also enriching the guest experience.

Mr. Mathew’s perspective on the future of hospitality is equally compelling. With a focus on sustainable practices, personalized guest experiences, and a forward-thinking approach to technology, he believes the industry is entering a new era - one where companies must integrate innovation with the timeless art of hospitality.

It was a truly insightful conversation, and we are excited to share more from this exclusive interview in the January issue of Hospitalitynews India Magazine. For the complete story, make sure to check out the magazine on our website or grab a physical copy today.


Anish and Aditya Varshnei : Brewing a Legacy with Latambarcem Brewers

Anish and Aditya Varshnei : Brewing a Legacy with Latambarcem Brewers

Anish Varshnei and Aditya Varshnei

Published on January 2, 2025

In an exclusive conversation, Aditya and Anish Varshnei, co-founders and CEO of Latambarcem Brewers, shared their remarkable journey and bold vision, which drives the company’s groundbreaking work in the Indian beverage industry. Through an insightful feature article, they opened up about the inspiration behind Latambarcem Brewers and its two flagship brands - Maka di and Borecha.

As the craft brewing market in India grows, Latambarcem Brewers stands at the forefront, redefining both quality and culture. Aditya, alongside his brother Anish, embarked on this mission with a simple yet profound idea: blending tradition with innovation to craft beverages that truly resonate with the Indian palate while having a global appeal. Their story began with a shared passion for creating beverages that honour India’s heritage and connect people over refreshing drinks.

The two brands, Maka di and Borecha, represent this dual approach—Maka di is a premium craft beer that showcases Goa’s vibrant culture, and Borecha is a health-focused kombucha that’s reshaping wellness trends. But there’s more to the story—Aditya elaborated on the steps Latambarcem Brewers is taking to expand into international markets and revolutionize the craft beverage space.

Their business model also emphasizes sustainability, with significant job generation in rural Goa, helping to empower local communities. As the company grows, it continues to bridge the gap between global beverage trends and local consumer needs, ensuring every product offers both quality and a sense of belonging.

In our conversation with Aditya, we explored the exciting plans for the future, including their upcoming production facility and the recent $1.5 million funding that will power their expansion.

This feature offers an exclusive look into the vision that’s propelling Latambarcem Brewers to new heights. Don’t miss out on this in-depth discussion that sheds light on a brand redefining the future of beverages in India.

It was a great conversation, and you can read the complete interview in the January issue of Hospitality News India Magazine. Available in our website and make sure to grab your physical copies to get more insights in the world of hospitality!


Samarth Sidana on the Future of Underdoggs: Expansion, Innovation, and Community-Centered Hospitality

Samarth Sidana on the Future of Underdoggs: Expansion, Innovation, and Community-Centered Hospitality

Samarth Sidana

Published on January 2, 2025

Samarth Sidana is a passionate entrepreneur managing multiple roles, including Director of Underdoggs, Co-Owner of Sidana Exports, and Director of Sere Resort in Goa. His educational background in Business Administration and International Management has equipped him with the knowledge to successfully lead ventures in hospitality, with Underdoggs being his standout achievement.

Underdoggs, the dynamic sports bar concept created by Sidhana, has quickly become a favorite destination for sports enthusiasts and socialites alike. Known for its lively atmosphere, large TVs showcasing live sports, and innovative food and drink menu, Underdoggs has built a loyal fan base across cities like Bengaluru, Delhi, and Ludhiana. Sidana’s vision is to expand the brand significantly, with a goal to grow by 200% and open 30 new outlets by 2025.

In this interview, Sidana discusses what drives Underdoggs’ rapid expansion, both domestically and internationally. The brand’s aggressive growth strategy is fueled by the increasing demand for elevated sports bar experiences, as customers seek more than just a place to watch sports - they want a community hub that offers food, drinks, and entertainment. With an eye on expanding into global markets like Dubai and London, Sidana is confident that Underdoggs can make a significant mark in the competitive F&B industry.

When asked about how Underdoggs balances its high-energy sports bar vibe with a premium dining experience, Sidana explains that the brand has mastered the art of offering both. While the atmosphere is charged with excitement through live sports and dynamic ambiance, the food and beverage menu is curated with gourmet options and craft beverages, ensuring that it appeals to diverse audiences.

Sidana also addresses the rapid changes in the F&B industry, including the rise of craft drinks, healthier menu options, and demand for unique, immersive dining experiences. By adapting to these trends, Underdoggs remains ahead of the curve, ensuring that every guest’s expectations are met while maintaining its distinctive energy and brand appeal.

In addition to expanding its reach, Underdoggs is committed to creating a positive impact on local communities. With plans to create 2,700 new jobs through expansion, Sidana emphasizes the importance of supporting local economies through job creation and by sourcing from regional suppliers. By fostering a culture of community and connection, Underdoggs is focused on building lasting relationships with its customers.

As the sports entertainment scene grows in India, Sidana is committed to keeping Underdoggs at the forefront by offering unique events, interactive experiences, and maintaining a high-energy atmosphere that keeps fans engaged. Looking ahead to 2025 and beyond, Sidana envisions Underdoggs becoming not just a sports bar but a global destination for sports fans and entertainment seekers alike.

Underdoggs’ future looks bright as it continues to evolve, expand, and adapt to the needs of today’s entertainment landscape. Whether in India or abroad, the brand’s commitment to innovation, community, and exceptional experiences will ensure its place as a leader in the hospitality industry.

For more insights into Samarth Sidana’s vision for Underdoggs and the future of sports hospitality, read the full interview in January Edition of Hospitality News India Magazine - Its All yours now!