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Published on February 28, 2025
In an exclusive interview with Hospitality News, Gaurav Shetty, the dynamic Managing Director of MRG Group, shares insights into the brand’s journey, vision, and future projects. With 11 hotels under his leadership and ambitious plans for 3,500 keys by 2035, his impact on the Indian hospitality industry is remarkable. From world-class hotels to pioneering real estate projects, his approach is shaping the future of luxury and accessibility in India.
Gaurav Shetty’s leadership extends beyond hospitality—his vision for Goldfinch City in Mangalore is set to redefine urban living by integrating hospitality, retail, IT, healthcare, and residential spaces. A recipient of the Young Indian Entrepreneur Award from AsiaOne Magazine, his contributions continue to push the boundaries of innovation and guest experiences.
Insights from the Industry Leader
Sharing the factors behind MRG Group’s rapid growth, Gaurav emphasizes a people-first approach, strong partnerships, and a commitment to delivering world-class experiences. His upcoming projects include the Hilton Hotel & Convention Centre in Goa, JW Marriott Resort & Spa in Sakleshpur, and the Marriott Resort & Spa in Chikmagalur.
With a global hospitality background, Gaurav seamlessly integrates international standards with Indian sensibilities, ensuring personalized experiences for travelers. His fine-dining brand, Sanadige, highlights India’s rich coastal cuisine, while his luxury hotels under brands like Marriott, Hilton, and Goldfinch bring elegance and comfort to guests.
A Transformative Approach to Real Estate & Social Responsibility
Beyond hospitality, MRG Group’s Goldfinch City is set to revolutionize urban development by creating a holistic ecosystem that blends work, leisure, and community living. His philanthropic efforts, including initiatives like Ahara and Neravu, reflect his belief in giving back to society, ensuring success benefits those in need.
Gaurav’s leadership philosophy revolves around talent development, fostering a motivated workforce, and maintaining high service standards. His appreciation for luxury—whether in automobiles, fine dining, or personalized experiences—translates into the impeccable guest experiences crafted at MRG properties.
The Future of Hospitality & Real Estate
As the hospitality and real estate industries evolve, Gaurav Shetty is at the forefront of innovation. His expansion plans, commitment to integrated living spaces, and vision for guest-centric experiences are set to shape the future of these industries.
It was a fantastic conversation with Gaurav Shetty, offering deep insights into the world of hospitality and real estate. Don’t miss the full interview in Hospitality News March magazine. Visit our website to get your digital copy or order a physical edition today!
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Published on July 1, 2025
Bakul Pednekar, the Director of People and Culture at Four Seasons Hotel Bengaluru, is on a mission to create more than just an excellent place to work, he’s building a workplace where people feel truly heard, valued, and empowered. With over two decades in hospitality, Bakul brings global perspective and local sensitivity to shaping people strategies that go beyond roles and hierarchies.
Under his leadership, Four Seasons isn’t merely positioning itself as a luxury brand but as a people-first organisation where careers are nurtured with intent and care. From tackling pressing industry challenges like talent shortages and rising attrition, to developing skillsets tailored for an increasingly luxury-focused market, Bakul is aligning long-term growth with evolving industry needs.
He’s also made learning a cornerstone, with a dynamic mix of digital modules, classroom sessions, soft skills workshops, and mentoring that not only upskill teams but also instill confidence and curiosity. Initiatives like the lively “Four Teams” programme, where employees compete in everything from wellness activities to culinary contests have added a spirited, collaborative edge to engagement, strengthening bonds across departments.
For Bakul, leadership is inseparable from culture. By embedding empathy into management training, encouraging open dialogue, and fostering psychological safety, he’s ensuring Four Seasons remains a place where people feel respected and inspired to grow.
As he puts it, “We position ourselves not just as a luxury brand, but as a people-first organisation where careers are nurtured with purpose.”
Want more?Read our full interview with Bakul Pednekar in our website e-magazine to see how Four Seasons Hotel Bengaluru is creating a future-ready, values-led hospitality workforce and what that means for the industry at large.
Faisal Nafees, the General Manager of Radisson Resort & Spa, Lonavala, is on a mission to make luxury travel more meaningful. With over two decades in hospitality, Faisal combines global experience with a passion for creating authentic, people-first spaces. Under his leadership, this picturesque hill-station resort isn’t just offering stays, it’s crafting soulful getaways that linger in memory.
From the start, Faisal has focused on turning Radisson Lonavala into a true destination. He’s brought a global eye for operational excellence to this uniquely local setting, ensuring the resort stands out not only for its comfort but for experiences that connect guests with the very spirit of Lonavala.
For leisure travellers, there are immersive wellness retreats set against the tranquil Sahyadris and signature culinary journeys like the Khema Dinner: a regal feast under the stars inspired by Maratha traditions, brought to life with organic produce from the resort’s own gardens. Meanwhile, corporate guests enjoy thoughtfully curated MICE experiences that balance productivity with relaxation, proving that even business trips can be enriching.
Sustainability is a cornerstone here. As a Hotel Sustainability Basics verified property, Radisson Lonavala blends eco-conscious architecture with a commitment to local sourcing, waste management, and reduced plastic use. The result is a stay that feels both indulgent and responsible, something today’s discerning guests increasingly seek.
Looking ahead, Faisal and his team are raising the bar even higher. Guests can look forward to new luxury villas for more private escapes, Lonavala’s first rooftop sky lounge promising panoramic views and vibrant dining, and wellness collaborations that transform weekends into holistic rejuvenations.
As Faisal puts it, “Ultimately, our aim is to make Radisson Lonavala more than a place to stay, it is a destination where every visit is meaningful, every detail is intentional, and every guest leaves with a sense of warmth, care, and authenticity.”
Want more?
Read our full interview with Faisal Nafees in our website e-magazine to see how Radisson Lonavala is setting new standards for luxury in the hills.
Published on June 30, 2025
Every great dining destination begins with a story and at Nksha, one of South Mumbai’s most celebrated fine-dining addresses, that story is steeped in the timeless elegance of Bombay’s golden era. In a Hospitality News July edition exclusive, we sit down with Pranav Rungta, Co-founder and Director of Nksha, and Vice President of NRAI Mumbai Chapter, who gives us a glimpse into how nostalgia, innovation, and heartfelt hospitality converge to create something unforgettable.
Pranav’s journey in hospitality began in 2007 with Garden of Eden in Pune, but it is through Nksha that his philosophy has truly found form. At its core, Nksha is a tribute not just to a city, but to the soul of Indian hospitality. From Art Deco-inspired interiors to reimagined North Indian classics, Pranav explains how the past and present harmoniously coexist to shape an experience that’s as aesthetically rich as it is emotionally resonant.
He walks us through Nksha’s defining moments, like the success of the thoughtfully curated High Tea menu, which emerged not just from trend-watching, but from keen observation of the city’s shifting rhythms and cultural needs. It's this commitment to relevance that defines Nksha’s innovation rooted in tradition, yet constantly evolving.
Design and cuisine, Pranav shares, are treated not as separate aspects, but as chapters of the same story. From vintage lighting to the crockery on the table, everything at Nksha is about crafting a narrative that guests feel part of one that unfolds with each bite and every glance around.
Beyond the restaurant, Pranav’s influence in the National Restaurant Association of India (NRAI) allows him to mentor emerging talent and contribute to a growing culture of culinary exploration across India.
As for what lies ahead? Pop-ups, potential expansion, and newer ways to surprise guests yet always with a clear intent to stay true to Nksha’s essence.
It was a pleasure to explore the mind behind Nksha in this enriching conversation. Dive into the complete interview in the July edition of Hospitalitynews magazine, available on our website and in print.
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