The Future of Corporate Travel According to SKIL Travel's MD

The Future of Corporate Travel According to SKIL Travel's MD

Nithyakala Neelakandan

Published on August 2, 2024

In this exclusive interview, HospitalityNews sits down with Shylender Jindal, Managing Director, SKIL, and delves into the topics of corporate travel, client satisfaction and the role of open communication in the industry.

SKIL Travel is a leading corporate travel and hospitality management company founded in 2001 by visionary entrepreneur, Shylender Jindal. With a proven track record of delivering exceptional travel solutions, SKIL has grown exponentially to become a dominant force in the industry.

Specializing in corporate travel, MICE, and VIP services, SKIL offers a comprehensive suite of solutions tailored to meet the diverse needs of businesses of all sizes. From budget-conscious MSMEs to large-scale enterprises, SKIL provides expert guidance, personalized service, and cost-effective travel management.

With a strong emphasis on customer satisfaction and innovation, SKIL has earned a reputation for excellence and reliability. 

Can you share the key initiatives that have given SKIL Travel an impressive 50% year-on-year growth and a solid turnover mindset?

One of our key initiatives post-COVID that has driven our impressive 50% year-on-year growth is integrating all travel services under one roof. This means our customers can access events, miles, tickets, hotels, and visas all in one place. This comprehensive approach has helped us attract new customers and increase our market share with existing ones. Our integrated travel solution system has been crucial to our success.

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How has your experience as a start-up founder influenced your approach to managing SKIL Travel, especially in the competitive corporate travel sector?

Our approach to managing the company has always been inclusive. Over time, with our top-tier talent, our organization has built a strong identity in the minds of our customers. We understand that it's easy to take people for granted, but we have continuously invested in and defined the best-in-class talent, providing them with the right platform to excel and outperform themselves.

What innovative practices or technologies has SKIL Travel implemented to enhance service quality and client satisfaction in the travel and event management world?

To stay ahead, it's crucial to develop deep learning systems based on a solid understanding of our customers' needs. We achieve this by constantly seeking feedback and engaging in continuous dialogue with them. Our ethos lies in scalable technology but with a personalized touch. This approach helps us maintain momentum and stay relevant both now and in the future.

In what ways has SKIL Travel adapted to the changing demands of corporate clients, particularly in the wake of global travel disruptions?

At SKIL Travel, we've adapted to the changing demands of our corporate clients by focusing on sustainability, competitive pricing, and innovative solutions. We understand the growing importance of integrated travel solutions, digital transparency, and sustainable practices. Many businesses are now opting for eco-friendly hotels and airlines, and technology is playing a key role in making corporate travel easier and more transparent. Our digital platforms streamline the booking process, provide real-time updates, and offer comprehensive travel management solutions. We strive to reduce travel costs without compromising on comfort by leveraging high-volume bookings to negotiate better rates and partnering with airlines and hotels that offer cost-effective models. Additionally, for example, our clients appreciate the alternative solutions we offer for business-class travel and luxury service apartments, which can reduce costs by 40-50%.

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How do you envision the future of corporate travel and what role do you see SKIL Travel playing in shaping that future?

The future of corporate travel is all about ensuring every traveller is taken care of from start to finish. Imagine you're traveling from one city to another. Your journey starts with smooth ground transportation to the airport, followed by seamless airport assistance and a comfortable flight. Upon arrival, you receive the same level of support: easy transportation to your hotel, top-notch accommodation, and efficient travel to your final destination. Any discomfort should be addressed within seconds, not minutes. Companies that can create this kind of comprehensive travel ecosystem will lead the way in transforming travel experiences for the better. This includes enhanced measures for traveller safety, comprehensive support during emergencies, and a focus on comfort to ensure productive and stress-free journeys.

Can you discuss the importance of fostering open communication and transparency within your team and how this has contributed to SKIL Travel’s success?

Commitment to open communication and transparency and a regular feedback mechanism is crucial for our organization. It ensures everyone knows how to act and react in different situations. We maintain transparency so that all employees can adapt and align themselves with the needs of the moment, whether it's for a customer, a project, or the entire organization. This, in turn, fosters innovation, creativity, speed, and efficiency in decision-making, which helps us capitalize on opportunities at the right time. At SKIL Travel, we encourage employees to take risks, share ideas, and make suggestions. 

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With SKIL Travel’s diverse portfolio, what are some of the most significant challenges you face in maintaining high service standards across different service offerings?

In any organization, the key challenge is finding, onboarding, and retaining core team members or talent. This is crucial for success, regardless of whether the portfolio is diverse or not. Organizations and leaders who understand and can overcome this challenge will always have an advantage. This holds true across all sectors.

How do you balance the need for innovation with maintaining strong relationships with longstanding clients in the corporate travel sector?

Innovation is crucial in every aspect of our business. It allows us to enhance payment gateways, secure payment cards, and improve the overall travel experience. By continually seeking smarter, more efficient solutions, we can tackle various challenges and threats effectively. For example, innovation helps us understand and reduce our carbon footprint. By adopting new technologies and creative methods, we can collaborate with hotels and suppliers to introduce electric vehicles into the mobility sector.

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While we are constantly innovating and leveraging technology to scale our operations, the personal touch remains the crux of all our relationships and transactions. Every client transaction is supported by a dedicated relationship manager who addresses any requirement immediately. This ensures that, alongside our technological advancements, we maintain strong, personal connections with our clients, providing them with tailored and responsive service. Innovation enables us to create better solutions and develop sustainable initiatives, but it is the personal touch that fosters trust and long-term relationships with our longstanding clients.

This interview is published exclusively on hospitalitynews.in and is not available on any other platform. Unauthorized distribution, reproduction, or sharing of this content without prior permission from HospitalityNews.in is strictly prohibited.


Hyatt’s Commitment to Responsible Hospitality

Hyatt’s Commitment to Responsible Hospitality

Ruban Das

Published on January 1, 2026

In a featured interaction with Guestvento Hospitality News, Ruban Das, a seasoned hospitality leader with over two decades of experience across Hyatt, Hilton, and Accor, shared measured insights on what it truly means to build responsible, future-ready hotels. Known for blending operational discipline with a strong people-first approach, Das has played a key role in embedding sustainability into hotel operations, most notably through Hyatt’s journey toward EarthCheck Silver certification.

During the conversation, Das spoke candidly about why sustainability today must go beyond intent and messaging. With increasing scrutiny from guests, partners, and global stakeholders, accountability and data-backed performance have become essential. He highlighted how benchmarking platforms like EarthCheck bring structure, transparency, and long-term thinking to sustainability efforts.

The discussion also explored how the definition of luxury is evolving. From shifting away from imported ingredients toward mindful local sourcing, to partnering with Indian producers and artisans, Das underlined how responsible choices can strengthen both sustainability and business resilience. Community partnerships, particularly those supporting rural livelihoods and circular practices, emerged as a meaningful part of this philosophy.

Importantly, Das shed light on the complex, behind-the-scenes efforts that define responsible hospitality from waste management and water recycling to reducing single-use plastics and strengthening procurement systems.

It was a thoughtful and insightful conversation that reinforces why responsible luxury is no longer optional but essential. The complete interview can be read in the Hospitality News January magazine, available on our website and in print.


Where Food Meets Fun: Jolly Indian’s Culinary Adventure

Where Food Meets Fun: Jolly Indian’s Culinary Adventure

Manoj Padmanaban and Japtej Ahluwalia

Published on January 1, 2026

In an exclusive interview with Hospitality News, Manoj Padmanaban and Japtej Ahluwalia, the visionaries behind Jolly Indian, shared their insights on redefining Indian dining.

Manoj, renowned for his award-winning Pandan Club and pioneering zero-ABV beverage program, explains that Jolly Indian was designed as more than a restaurant. “Dining isn’t just hospitality, it’s food, entertainment, and memory-making,” he says. From a dhol-filled entrance to playful moments like a giant lassi machine and a potti-kadai-style paan counter, every detail is crafted to create joy and surprise.

Japtej, a prominent NRAI board member, adds that the concept celebrates India as a mood, not a map. Jolly Indian fills a gap between traditional eateries and ultra-premium dining in Chennai, offering playful, elevated comfort foods that resonate with today’s urban diner.

The founders emphasize the seamless blend of creativity and discipline, involving staff in storytelling and maintaining operational authenticity. Their approach ensures that the experience guests see online mirrors the vibrant atmosphere inside.

This exclusive conversation is a glimpse into the minds behind one of Chennai’s most exciting culinary ventures. It’s a fascinating discussion full of passion, innovation, and inspiration.

This was an engaging and insightful conversation, and readers can explore the complete article in the Hospitality NewsJanuary Edition, available on our website and in print.


PGC Chennai: Where Lifestyle, Leisure and Family Experiences Come Together

PGC Chennai: Where Lifestyle, Leisure and Family Experiences Come Together

Ms. Sonali Jain,

Published on December 1, 2025

Ponneri Gymkhana Club (PGC) has emerged as one of North Chennai’s most dynamic lifestyle and hospitality destinations. Spanning 60,000 sq. ft., it stands as the region’s largest and most integrated family club, offering a unique blend of recreation, sports, celebrations, wellness and stay experiences under one expansive space.

In an engaging conversation with Hospitality News, Ms. Sonali Jain, Managing Partner of PGC, shared the vision that guides the club’s growth. Her clarity, warmth and community-first approach define PGC’s identity. “Our goal at PGC is simple. We want every guest and every member to feel valued, cared for and connected. Hospitality should make people feel at home, and that is what we strive for,” she notes.

Her vision translates into a thoughtfully designed destination for every member of the family. The club features over 170 rooms and suites, a grand 800-seater banquet hall, a 5,000-capacity open lawn and facilities for 12 sports including badminton, squash, cricket, golf and table tennis. It also houses a pool party lawn, gym, spa, salon, private theatre, multi-cuisine restaurant, café and business lounge. Enhancing its culinary offerings, PGC now includes a dedicated Pure Vegetarian Kitchen, ensuring elevated hygiene, tradition and comfort.

PGC has become a preferred venue for weddings, corporate events, celebrations, vacations and fitness experiences. Its membership offers strong lifestyle value with complimentary stays, full facility access, priority bookings and a vibrant community environment.

Founder & Managing Director Mr. Rajeev Ajmera reinforces this purpose, “North Chennai deserved a world-class leisure and sports destination. Our objective was to build a space that families can truly call their own.” His vision continues to shape PGC as a benchmark for hospitality and community living.

Guests and prospective members are invited to explore a destination that truly feels like home, Read more details and the full article in our Hospitality News December edition, available on our website and in print.