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Published on August 2, 2024
In an exclusive interview, Vishal Sharma, General Manager at Taj Lakefront Bhopal, shared his insights on various aspects of his role and the hotel's operations. When asked about maintaining high service quality and guest satisfaction, Sharma emphasized:
“At Taj Lakefront Bhopal, we believe that true hospitality goes beyond mere duties; it embodies genuine care and a wholehearted commitment to serving our guests. This philosophy drives our dedication to maintaining consistently high levels of service quality. Our approach is rooted in strategic initiatives and a passionate team focused on guest satisfaction. We invest significantly in training our team members to ensure they not only meet but exceed guest expectations. This includes continuous skill development and a strong emphasis on personalized service delivery. Our meticulously crafted and regularly updated standard operating procedures guarantee consistency in service across all guest touchpoints. Our organizational culture instills a sense of pride and responsibility among our staff. Every team member is dedicated to creating unforgettable experiences for our guests, from their arrival to their departure. This unwavering dedication ensures that each visit to Taj Lakefront Bhopal is marked by exceptional service and genuine hospitality.”
Regarding how he stays updated on industry trends and implements innovative practices, Sharma noted:
“In the fast-paced hospitality industry, staying ahead of trends is crucial for delivering exceptional guest experiences. We employ several strategies to ensure we remain at the forefront of industry developments and innovations. Our approach starts with regular industry research and trend analysis. We leverage industry reports, market studies, and insights from reputable sources to identify emerging trends and shifts in consumer behavior. This knowledge allows us to anticipate guest expectations and adapt our offerings proactively. Attending industry conferences, workshops, and networking events provides valuable opportunities to exchange ideas with industry leaders and peers. These interactions broaden our perspective and inspire new initiatives and best practices that we implement at our hotel. Collaboration within our team is also key. We encourage open dialogue and idea sharing among departments to harness collective creativity. This collaborative spirit helps us innovate across various aspects of guest service, from personalized experiences to operational efficiency. Ultimately, our commitment to integrating industry trends into our daily operations ensures that we continuously enhance our offerings and maintain our competitive edge. By embracing innovation and anticipating guest needs, we uphold our reputation for excellence and exceed expectations at every opportunity.”
It was a great conversation with Vishal Sharma, offering a deep dive into his vision and strategies for Taj Lakefront Bhopal. For the full interview, read the detailed feature in the August issue of HospitalityNews magazine on our website.
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Published on June 2, 2025
The Sommeliers Association of India (SAI) isn’t just another wine club—it’s a movement. Founded in 2024 by Amrita Singh and world-renowned sommelier Mattia Antonio Cianca, SAI is India’s first national sommelier association aligned with the Association de la Sommellerie Internationale (ASI).
Their mission? To elevate Indian wine education, represent India at global sommelier contests, and create pathways for young professionals to thrive in the global hospitality space.
Inside the Article: The SAI Vision That’s Changing the Game
The full article on SAI is out now in our June 2025 edition of Hospitality News!Discover how this non-profit is shaking up India’s wine scene, nurturing sommelier talent, and making wine a celebration of both taste and tradition.
As Bhagat Halwai completes over 200 years of legacy, the iconic Agra-based sweet brand is finding its modern voice through two young, passionate leaders: Shivam Bhagat, Director, and Riddhi Bhagat, Strategic Director.
Stepping into the family business at just 19, Shivam has remained rooted in tradition while redefining how mithai connects with a new generation. Meanwhile, Riddhi brings her hospitality background and entrepreneurial drive into play—crafting mindful, wholesome offerings like “Binge on Baked,” a health-forward brand under the Bhagat Halwai umbrella. Together, they’re proving that legacy doesn’t have to mean outdated—it can mean dependable and dynamic.
In this heartwarming and forward-looking interview, Shivam and Riddhi share:
The full interview with Shivam & Riddhi Bhagat is now out in our June 2025 issue of Hospitality News!
Don’t miss this inspiring story of two next-gen leaders keeping tradition alive—while boldly stepping into the future of food.
Read the full feature now at: https://hospitalitynews.in/e-magzines
In this exclusive feature for Hospitalitynews, we had the pleasure of sitting down with Chef Te Yuan Peter Tseng, the visionary Culinary Director of Pricol Gourmet Pvt. Ltd., and the creative force behind the vibrant flavours at Soy Soi. Known to many as Chef Peter, he brings a deep sense of purpose and artistry to his cuisine, which reflects across every plate at Soy Soi and Little Soi.
In this engaging conversation, Chef Peter walks us through his culinary philosophy—one rooted in simplicity, tradition, and balance. His defining dish, Hainan Chicken Rice, reflects his belief that a humble plate, when done right, can speak volumes. As he puts it, a dish may appear minimal, but if it strikes harmony in taste and technique, it represents something much deeper.
Chef Peter also shares what makes Soy Soi stand apart in the competitive world of Pan-Asian dining. With a bold departure from the expected, the restaurant curates lesser-known regional street foods from across Southeast Asia, blending authenticity with innovation. It’s not just about flavour—it’s an experience woven together with ambience and hospitality.
The conversation dives deeper into his creative process, career-defining moments across cities like Chennai, Dubai, and Bangkok, and his vision for where Pan-Asian cuisine is headed in India. His take on “freestyle Asian” dining presents a promising outlook for evolving palates in the country.
What stands out is his thoughtful approach to leadership—where kitchen culture, mentorship, and staff well-being are prioritised as key ingredients to success.
This inspiring conversation with Chef Peter is more than a feature—it’s a masterclass in culinary creativity and team building.
To explore the full interview, grab your June Edition of Hospitalitynews or read it on our website today.
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