6th National Housekeeping Convention & 9th PHA Anniversary: Embracing Tech-Driven Housekeeping

6th National Housekeeping Convention & 9th PHA Anniversary: Embracing Tech-Driven Housekeeping

By Nithyakala Neelakandan

Published on June 2, 2024

The Professional Housekeeping Association (PHA) and the Young United Visionary Association hosted the 6th National Housekeeping Convention alongside the 9th PHA Anniversary on May 25th, 2024, at the Clarks Exotica Convention Resort in Bangalore. This year’s convention, themed “Technology-enabled Housekeeping,” focused on the transformative impact of emerging technologies such as Augmented Reality (AR), Virtual Reality (VR), Artificial Intelligence (AI), Machine Learning (ML), the Metaverse, and digital processes on housekeeping operations.

Ms. Jayashree Nagaraj, the founding President and Chairperson of PHA, served as the event’s Ambassador, emphasizing her dedication to advancing industry standards and practices.

The event featured a distinguished lineup of speakers and guests, each highlighting the critical role of innovation in hospitality. Mr. Balaji M, Group CEO of Kamalya Group and Clarks Exotica Convention Resort & Spa, attended as the Guest of Honor, underscoring the importance of technological innovation and collaboration in the hospitality sector.

Ms. Smita Rathod, Corporate Executive Housekeeper and Director of Rooms at The Leela Hotel Conventions Residences, delivered the keynote address. She shared her extensive experience in leveraging technology to enhance guest experiences and operational efficiency.

Mr. Venkatesh Subramani, Founder and CEO of i2i Softwares, spoke as the Distinguished Speaker on Digitalization. He highlighted recent trends and innovations reshaping the housekeeping landscape.

Dr. Josyula Shekar, Director and CEO of Zyvana Integrated Services Pvt Ltd, contributed as the Lead Speaker, offering insights on integrating technology into housekeeping practices to promote sustainability and profitability.

Ms. Indrani Sanyal, GM of Housekeeping at Medica Super Specialty Hospital in Kolkata, served as the Chief Convener, facilitating crucial discussions and partnerships among industry professionals.

One of the event’s highlights was the “Immaculate Innovations: Expertise Shared by Housekeeping Titans” session. This segment showcased groundbreaking initiatives and best practices from leading experts. Attendees also benefited from research papers and findings on AI-enabled housekeeping, which provided a roadmap for future advancements and industry standards.

The 6th National Housekeeping Convention and 9th PHA Anniversary was a landmark event, bringing together industry stakeholders to explore the vast potential of technology in shaping the future of housekeeping.

About Clarks Exotica

Clarks Exotica Convention Resort & Spa, located amidst the serene landscapes of Bangalore, is a premier destination offering luxurious accommodations, world-class amenities, and unparalleled hospitality. It provides an unforgettable experience for both leisure and business travelers.

This year’s convention has set a new benchmark for how technology can be seamlessly integrated into housekeeping, driving the industry towards a more efficient and innovative future.


Hyatt Regency Dehradun Redefines Spiritual Travel with Wellness-Led Retreats

Hyatt Regency Dehradun Redefines Spiritual Travel with Wellness-Led Retreats

By Hariharan U

Published on May 5, 2026

Hyatt Regency Dehradun Resort and Spa is introducing a fresh perspective on spiritual travel, positioning itself at the heart of the Chaar Dham circuit while offering a destination-led experience that blends pilgrimage with wellness and immersive hospitality.

Set in the tranquil foothills of Mussoorie, the resort presents itself as more than just a stopover for travellers. It becomes a place where journeys can begin, pause, or conclude, allowing guests to experience spirituality alongside comfort, space, and curated experiences.

Designed with multi-generational travellers in mind, the property enables varied experiences to coexist. While some guests focus on their pilgrimage journey, others can engage in wellness therapies, leisure activities, and recreational offerings within the resort. Evenings are thoughtfully curated with shared rituals that foster cultural connection and moments of quiet reflection, while still allowing guests the flexibility to follow their own pace.

Extending beyond the property, curated spiritual excursions connect guests with the region’s sacred landscape. Visits to Haridwar and Rishikesh, along with temple explorations such as Tapkeshwar Temple, offer a deeper immersion into the spiritual ethos of the region. Guests can also witness the serene Ganga Aarti, seamlessly integrated into their stay experience.

To support pilgrims, the resort’s dedicated concierge team provides end-to-end assistance for those undertaking the Chaar Dham Yatra. From travel planning and transport logistics to personalised itineraries and on-ground coordination, every detail is managed to ensure a smooth and meaningful journey.

Within the resort, wellness continues to anchor the experience. Guests can participate in morning yoga and meditation sessions, indulge in spa therapies, and unwind through curated evening rituals followed by ‘Hi-tea’, creating a balanced rhythm of activity and relaxation.

By bringing together spirituality, wellness, and hospitality, Hyatt Regency Dehradun Resort & Spa offers a layered and cohesive experience, one where each guest, whether travelling for pilgrimage or leisure, can find a sense of pause, presence, and personal connection.


SaltStayz Enters Leisure Segment with Autograph Launch in Rishikesh

SaltStayz Enters Leisure Segment with Autograph Launch in Rishikesh

By Hariharan U

Published on May 1, 2026

SaltStayz has marked its entry into the leisure travel segment with the launch of its premium ‘Autograph’ property in Rishikesh, one of India’s most sought-after wellness and spiritual destinations.

Previously focused on business travel markets such as New Delhi, Gurugram, Noida, Faridabad, and Chandigarh-Mohali, the brand is now expanding its footprint to cater to guests seeking experience-led stays in leisure destinations. SaltStayz Autograph Rishikesh is positioned to offer high-quality accommodation combined with a deeper connection to the destination.

Strategically located, the property provides easy access to prominent landmarks such as Triveni Ghat and Parmarth Niketan Ashram, along with connectivity to iconic spots like Ram Jhula and Lakshman Jhula. Despite its central location, the property is designed to offer a calm and retreat-like environment.

With a strong focus on wellness, the hotel integrates experiences such as yoga sessions, guided spiritual walks, and bicycle tours, allowing guests to explore Rishikesh at a slower, more mindful pace. Dedicated meditation spaces further enhance the holistic experience. The 38-key property also features an all-day dining restaurant, including a pure vegetarian outlet inspired by the legacy of Moti Mahal.

Gaurav Gupta, Co-Founder of SaltStayz, noted that Rishikesh is witnessing a clear shift towards wellness-led travel, with guests increasingly seeking immersive and experience-driven stays. He added that the launch of the Autograph category reflects both evolving consumer preferences and the company’s broader expansion strategy.

The brand highlighted that post-pandemic travel trends have significantly boosted demand for leisure and spiritual tourism, with wellness emerging as a key factor in destination selection. The Rishikesh launch aligns with this shift, offering thoughtfully designed stays at competitive pricing.

Alongside its new Autograph category, SaltStayz’s portfolio includes Select and Premier offerings. Founded in 2022, the Gurugram-based company currently operates 32 properties across India, with 30 more in the pipeline. The Autograph brand is expected to play a central role in its expansion into high-potential leisure destinations.

With this launch, SaltStayz continues to evolve its offering, moving beyond business travel to create experiences that combine comfort, accessibility, and meaningful engagement with destinations.


Eight Continents Hotels & Resorts Expands UK Presence with The Royal Hotel Cookstown

Eight Continents Hotels & Resorts Expands UK Presence with The Royal Hotel Cookstown

By Hariharan U

Published on April 30, 2026

Eight Continents Hotels & Resorts has announced the addition of The Royal Hotel Cookstown to its international portfolio, marking a significant step in strengthening its presence across the United Kingdom.

The move reflects the group’s strategy of building a curated collection of distinctive hospitality destinations that combine design, cultural authenticity, and personalised guest experiences.

Under this partnership, the property will continue to be owned by the Thom family, while Eight Continents Hotels & Resorts will take over the day-to-day management. The collaboration is designed to merge the hotel’s established legacy with the group’s experience-led approach, ensuring a balance between operational efficiency and high-quality service delivery.

The group plans to focus on refining the hotel’s brand positioning across regional and international markets, while enhancing operational performance. Key initiatives will include strengthening service delivery through people-first training, implementing structured operational frameworks, and driving commercial outcomes through disciplined revenue strategies. A more cohesive, design-led identity across guest touchpoints is also part of the transformation plan.

Commenting on the expansion, Richa Adhia, Managing Director, said, “We are delighted to expand our presence in Northern Ireland with The Royal Hotel Cookstown. This is a natural step in strengthening our footprint in our home market while continuing to build a globally connected portfolio. Our focus will be on elevating operational performance and guest experience, while preserving the property’s identity and legacy.”

For guests, the transition is expected to be seamless, with existing service standards maintained while benefiting from enhanced operational systems and upgraded experiences.

With a growing portfolio that includes brands such as Treetop, Hanric, Stamps, Ocho Homes, and Signature Collection, Eight Continents continues to expand across key destinations. Its presence spans regions including Belfast, Guernsey, and Zanzibar, alongside a strong footprint in India across Kasauli, Varkala, Udaipur, Sariska, Jodhpur, and Pushkar.

Founded in 2020 by Haninder Sachdeva, the group has positioned itself as a design-led, experience-driven hospitality brand, focusing on boutique properties that blend local heritage with global standards.

This latest addition reinforces the group’s ambition to build a globally connected hospitality network while maintaining a strong emphasis on curated, meaningful travel experiences.

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