Four Seasons Hotel Mumbai has announced the appointment of Aaruni Dwivedi as its new Hotel Manager. Bringing 17 years of luxury hospitality experience, Dwivedi is set to oversee the hotel’s operations with a focus on elevating guest experiences and ensuring operational excellence across the property.

Dwivedi’s illustrious career has taken him across top-rated Four Seasons Hotels and Resorts in APAC, EMEA, and the Americas. His expertise in operations management, process optimisation, and guest experience enhancement will be instrumental in furthering Four Seasons Hotel Mumbai’s reputation for exceptional service. Prior to this role, Dwivedi served as the Director of Rooms at Four Seasons Resort Langkawi, where he led seven departments, achieving significant improvements in guest recognition scores and operational efficiency.

His journey with Four Seasons includes leadership roles at prestigious properties like Four Seasons Resort Seychelles and Four Seasons Resort Maldives at Landaa Giraavaru, where he contributed to seamless operations and guest satisfaction. Notably, his appointment in Mumbai marks a return to the city where he began his career during the hotel’s pre-opening phase, working in the front office.

Commenting on his new role, Dwivedi said, “I am delighted to return to Mumbai and be part of the iconic Four Seasons Hotel Mumbai. This city holds a special place in my heart, and I look forward to working with the talented team here to ensure operational excellence across both Rooms and F&B divisions and further elevate the guest experience and personalized service that Four Seasons is renowned for."

With his proven track record in luxury hospitality and dedication to guest-focused leadership, Dwivedi’s appointment is expected to usher in an exciting new chapter for Four Seasons Hotel Mumbai