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By Nishang Narayan
Published on August 27, 2024
Agilysys, a leading provider of hospitality software solutions, has announced the acquisition of Book4Time, a cloud-based spa management software company. While the financial details of the deal remain undisclosed, this strategic move marks a significant step in expanding Agilysys’ portfolio in the hospitality sector.
Book4Time, founded in 2004, has established itself as a key player in wellness hospitality, with its platform widely recognized for streamlining spa operations at hotels and resorts around the globe. The cloud-based platform offers comprehensive solutions for managing appointments, staff scheduling, inventory control, and enhancing guest experiences. Additionally, Book4Time provides in-depth corporate reporting, making it a valuable tool for spa managers and hospitality businesses.
A crucial factor in Book4Time's growth and global reach was the strategic investment by Serent Capital in 2020. This partnership enabled the company to scale its operations and expand its product offerings, positioning itself as a trusted name in over 100 countries.
Reflecting on the partnership, Roger Sholanki, CEO of Book4Time, stated, “Our partnership with Serent has been pivotal in enabling us to scale our operations and enhance our product offerings. We are grateful for their collaboration and look forward to continuing our journey of innovation in the hospitality industry as a part of Agilysys.” Serent Capital partner Lance Fenton shared his thoughts on the acquisition, saying, “From the beginning, we recognized Book4Time’s potential to revolutionize spa management technology. It has been rewarding to see them expand their global reach and deliver exceptional client experiences.”
Reflecting on the partnership, Roger Sholanki, CEO of Book4Time, stated, “Our partnership with Serent has been pivotal in enabling us to scale our operations and enhance our product offerings. We are grateful for their collaboration and look forward to continuing our journey of innovation in the hospitality industry as a part of Agilysys.”
Serent Capital partner Lance Fenton shared his thoughts on the acquisition, saying, “From the beginning, we recognized Book4Time’s potential to revolutionize spa management technology. It has been rewarding to see them expand their global reach and deliver exceptional client experiences.”
Book4Time's platform boasts over 60 hotel system integrations, supports 15 languages, and provides round-the-clock customer support. The company claims to maintain the industry’s highest uptime at 99.99% and releases new updates every four to eight weeks, further enhancing its reliability and appeal to hospitality businesses.
Agilysys, known for its innovative software solutions, aims to maximize Return on Experience (ROE) through enhanced guest interactions. Its product suite includes Property Management Systems (PMS), Point-of-Sale (POS) solutions, and Food & Beverage Inventory and Procurement (I&P) systems. The acquisition of Book4Time is expected to complement these offerings, providing Agilysys clients with a more integrated and efficient solution for spa and wellness management.
In a recent move, Agilysys strengthened its presence in the hospitality sector by securing a deal with Marriott International in May to implement its InfoGenesis POS platform across Marriott’s properties in the US and Canada. This acquisition of Book4Time is anticipated to further solidify Agilysys’ standing as a leader in hospitality technology.
As the hospitality industry continues to evolve, Agilysys' acquisition of Book4Time represents a commitment to providing comprehensive, cutting-edge solutions that cater to the diverse needs of hotels, resorts, and casinos worldwide.
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By Manu Vardhan Kannan
Published on January 9, 2025
In a landmark initiative to combat the effects of air pollution, Nirvana Being, India’s leading clean air solutions provider, has joined hands with Greenr Café, a popular health-conscious eatery chain, to establish “Pure Air Zones” at its outlets. This collaboration is setting new standards in the hospitality industry by making clean, breathable air a key aspect of the dining experience.
Patrons at Greenr Café’s Greater Kailash and Vasant Vihar locations are greeted by real-time displays of AQI (Air Quality Index), PM2.5, and CO2 levels, both indoors and outdoors. This transparency reflects a firm commitment to environmental accountability and health-focused dining. These safe air zones are made possible through advanced ventilation, filtration, and automation systems installed by Nirvana Being, ensuring patrons can breathe easy while enjoying their meals.
Jai Dhar Gupta, Founder of Nirvana Being, highlighted the importance of this initiative: “As more people experience health complications due to toxic air, there is a growing demand for safe spaces where they can dine and gather without compromising on health. Our collaboration with Greenr Café reflects a shared vision to offer patrons clean air they can trust, setting a new benchmark for health and safety in India’s hospitality sector. Our aim is to inspire other businesses to adopt similar clean air standards, making indoor air quality a priority in all public spaces for the well-being of our communities.”
Echoing this sentiment, Niharika Jain, Founder of Greenr Café, emphasized the role of clean air in holistic wellness: “Air and water are fundamental to human health and existence, and everyone should have the right to access them in their purest form. At Greenr, our aim is to create spaces where people can come together, enjoy wholesome food, and feel their best. With the alarming rise in air pollution, it became equally important for us to ensure our patrons could breathe clean, safe air while they are here.”
This partnership not only enhances the Greenr Café experience but also underscores the importance of creating eco-conscious public spaces. By combining Greenr’s commitment to holistic wellness with Nirvana Being’s expertise in clean air solutions, the initiative is a step towards a future where safe, breathable air becomes a standard in India’s hospitality sector.
Together, Nirvana Being and Greenr Café are inspiring a broader movement towards health-first, environmentally sustainable public spaces, proving that even small steps can lead to significant change.
Published on January 5, 2025
Balmer Lawrie & Co Ltd, a central public sector undertaking, has made a significant equity investment in NapTapGo, a budding startup in the hospitality sector. This initiative aligns with the government's Startup India programme, showcasing the company's commitment to fostering innovation and supporting emerging businesses.
NapTapGo is at the forefront of redefining affordable luxury through its unique pod hotel concept. Pod hotels are compact accommodations designed for short stays, offering basic yet efficient amenities. Their space-saving design and affordability have made them increasingly popular among travelers worldwide.
The investment, valued at INR 1 crore, was announced as part of Balmer Lawrie’s annual startup fund programme. While specific funding terms remain undisclosed, the company highlighted its intent to boost the startup ecosystem and encourage creative solutions in the hospitality sector.
To ensure top-notch services, NapTapGo integrates AI and IoT into its facilities, enhancing hygiene, quality, and customer experiences. This tech-driven approach aligns with modern travelers' preferences, emphasizing convenience and efficiency.
Balmer Lawrie has partnered with IIM Lucknow’s Enterprise Incubation Center (EIC), a premier incubator, to extend incubation support, mentorship, and industry connections to startups like NapTapGo. The collaboration underscores the company's dedication to nurturing innovation and entrepreneurship.
Speaking about the initiative, Adhip Nath Palchaudhuri, Chairman and Managing Director of Balmer Lawrie, remarked, “We firmly believe that investing in innovation and supporting emerging entrepreneurs will contribute significantly to nation building.”
Nitin Malhotra, founder of NapTapGo, expressed gratitude for the support, stating, “This investment demonstrates the government's commitment to driving innovation in the tourism sector.”
As part of its vision, Balmer Lawrie continues to encourage projects that align with national development goals while promoting sustainable and innovative solutions.
Published on January 3, 2025
Air India has become the first Indian airline to offer in-flight Wi-Fi services on domestic flights, setting a new benchmark in aviation connectivity. Passengers flying on Airbus A350, Boeing 787-9, and select Airbus A321neo aircraft can now enjoy complimentary internet services during an introductory period.
This service is available on both domestic and international routes, allowing travelers to browse, stay active on social media, complete work tasks, or stay connected with loved ones while flying. Accessible on devices such as smartphones, tablets, and laptops, the Wi-Fi also supports multiple device connections at altitudes above 10,000 feet.
Rajesh Dogra, Chief Customer Experience Officer at Air India, stated, “Connectivity is now an integral part of modern travel. For some, it is about the convenience and comfort of real-time sharing, while for others, it is about greater productivity and efficiency. Whatever the purpose, we are confident that our guests will appreciate having the option of connecting to the web and enjoy the new Air India experience on board these aircraft.”
The introduction of Wi-Fi on domestic routes follows a successful pilot program on international flights to destinations such as New York, London, Paris, and Singapore. Air India plans to progressively expand the service across its fleet in the near future.
To access the service, travelers simply:
In-flight Wi-Fi performance may vary based on factors like satellite connectivity, bandwidth usage, and route-specific restrictions. With this innovative step, Air India continues to enhance the travel experience, combining connectivity with comfort and convenience.
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