Air India Soars High with Global Awards for Excellence

Air India Soars High with Global Awards for Excellence

By Manu Vardhan Kannan

Published on December 12, 2024

Air India, the country’s leading global airline, has soared to new heights, earning international acclaim with two prestigious awards that celebrate its innovation and passenger-centric approach.

Good Design Award Australia 2024

Air India’s innovative Vista Verve onboard product has clinched the renowned Good Design Award Australia 2024. This accolade acknowledges the brand's design excellence and forward-thinking approach.

The Vista Verve range features bespoke tableware, Slovakian lead-free glassware, and premium linens, including plush mattress toppers. These standout features underline the airline’s dedication to sustainability, luxury, and passenger comfort. Currently, this premium product is available on UK routes, including London Heathrow, London Gatwick, and Birmingham, along with select US routes such as New York, Newark, and Washington.

FTE Awards: APEX Recognition in Singapore

At the Future Travel Experience (FTE) Awards ceremony in Singapore, Air India added three APEX Awards to its list of accolades, cementing its status as a global leader in passenger experience:

  • Four Star Global Airline 2025: Celebrating consistent excellence in service delivery.

  • Best Cabin Service in Central/Southern Asia: Acknowledging personalised, attentive inflight service.

  • Best Food & Beverage in Central/Southern Asia: Honouring exceptional onboard culinary offerings.

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Rajesh Dogra, Chief Customer Experience Officer of Air India, expressed pride in these achievements, saying, “We are happy to receive these global recognitions that underscore our commitment towards delivering excellence in every aspect of a customer’s journey.”

Transformation Under Vihaan.AI

These awards coincide with Air India’s ambitious transformation under the Vihaan.AI initiative. The five-year plan aims to elevate the airline’s global standing through fleet expansion, mergers, infrastructure enhancements, and passenger experience upgrades.

With milestones like the integration of Air Asia India and Vistara, the establishment of South Asia’s largest aviation training academy, and plans for a new flying school and maintenance base, Air India is redefining its legacy.

About Air India Group

Established in 1932 by JRD Tata, Air India has been a pioneer in Indian aviation. Returning to Tata Sons in 2022, the airline employs over 30,000 people, operates more than 300 aircraft, and connects 55 domestic and 48 international destinations across five continents.

With its deep-rooted Indian heritage and a forward-looking vision, Air India is dedicated to becoming a world-class global airline.

For more updates, visit Air India Newsroom.


Malaysia Extends Visa Exemption for Indian Nationals Until 2026

Malaysia Extends Visa Exemption for Indian Nationals Until 2026

By Manu Vardhan Kannan

Published on December 27, 2024

In a significant move to promote tourism and economic growth, the Malaysian government has announced the extension of the visa exemption for Indian nationals until December 31, 2026. This extension aligns with Malaysia’s plans for its ASEAN chairmanship in 2025 and its preparations for Visit Malaysia Year 2026.

The announcement was made by Home Ministry Secretary-General Datuk Awang Alik Jeman on December 20, 2024. In his statement, Awang Alik confirmed that a similar visa exemption had also been granted to Chinese nationals, further solidifying Malaysia's strategic visa liberalisation plan. The plan, which was launched on December 1, 2023, grants a 30-day visa exemption to both Indian and Chinese nationals.

"This initiative is part of broader efforts to enhance Malaysia’s appeal as a top travel destination while ensuring the safety and security of the nation," said Awang Alik. The extension is expected to attract a higher number of tourists from India and China, providing a significant boost to Malaysia’s tourism sector, which is vital to the country’s post-pandemic recovery.

The move reflects Malaysia’s commitment to balancing ease of access with national security concerns. As the country prepares for key international events, including ASEAN chairmanship and Visit Malaysia Year 2026, the visa exemption is seen as a crucial part of Malaysia's long-term growth strategy in the tourism and economic sectors.


2024 Travel Industry Reflections and 2025 Predictions: Insights from Leaders

2024 Travel Industry Reflections and 2025 Predictions: Insights from Leaders

By Nishang Narayan

Published on December 26, 2024

As the curtains fall on 2024, the travel industry pauses to reflect on a year that reshaped the sector and set the stage for the future. From the resurgence of domestic travel to advances in sustainable practices and technology-driven innovations, the year has been pivotal. Industry leaders Ashok Vashist, Founder and CEO of WTiCabs, and Pranav Dangi, CEO and Founder of The Hosteller, share their reflections and predictions for 2025.

2024: A Year of Transformation

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Ashok Vashist described 2024 as a defining year for travel, with a strong push towards sustainability and technological integration. "The growing adoption of electric vehicles and shared mobility services has transformed the landscape. Customers now actively choose eco-friendly options, and corporates align with ESG goals by embracing sustainable practices," said Ashok. He highlighted challenges like charging infrastructure and battery recycling but emphasized the sector's resilience and adaptability.

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Pranav Dangi reflected on the revival of domestic and international travel, driven by Millennials and Gen Z travelers seeking affordable, community-centric, and sustainable experiences. "The rise of offbeat and regional destinations due to remote work has energized domestic travel. Technology has been a game changer, with AI-driven personalization and seamless digital experiences becoming the norm," shared Pranav. At The Hosteller, sustainability initiatives such as energy-efficient operations and vegetarian menus resonated with eco-conscious travelers.

Looking Ahead to 2025

As 2025 approaches, both leaders foresee exciting opportunities and unique challenges.

Ashok Vashist envisions a transformative phase for mobility, with electric vehicles, alternative fuels, and shared services at the forefront. "AI, automation, and Mobility-as-a-Service platforms will drive seamless, personalized travel experiences. Investments in infrastructure and battery tech will bridge gaps, paving the way for scalable and inclusive mobility solutions," he said.

For Pranav Dangi, 2025 will be a year of innovation and personalization in travel. "Travelers will seek unique experiences like eco-tourism, cultural immersion, and adventure trips. Workations will continue to grow as remote work becomes a norm, and we at The Hosteller aim to provide tailored spaces for digital nomads. Technology will further simplify planning, with AI offering real-time recommendations," Pranav added.

Sustainability remains a central focus for both leaders. Ashok predicts a surge in demand for eco-friendly solutions, while Pranav anticipates increased interest in lesser-known destinations as travelers move away from crowded hotspots. "2025 will be all about meaningful travel, with Gen Z and Millennials driving trends like slow travel," Pranav concluded.

A Greener, Smarter Tomorrow

As the industry enters a new chapter, the insights of leaders like Ashok and Pranav underscore the evolving preferences of travelers and the innovations shaping the sector. Whether it’s creating seamless mobility ecosystems or redefining backpacking experiences, the future of travel is poised to be more sustainable, personalized, and connected.


Celebrate Christmas in Dubai: A Festive Wonderland Awaits

Celebrate Christmas in Dubai: A Festive Wonderland Awaits

By Nishang Narayan

Published on December 25, 2024

As the festive season kicks off, Dubai transforms into a magical winter wonderland, blending luxurious charm with heartwarming traditions. Whether you're planning a holiday with family, friends, or loved ones, ASM Tourism ensures a Christmas experience that’s nothing short of spectacular. Here’s your ultimate guide to celebrating Christmas in style in Dubai!


Top Festive Attractions in Dubai

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