Air India’s AI-Driven Booking System Wins Global Red Dot Award

Air India’s AI-Driven Booking System Wins Global Red Dot Award

By Manu Vardhan Kannan

Published on December 15, 2024

Air India, India’s leading global airline, has received the esteemed Red Dot Award in the Design Concepts category for its innovative generative AI-driven booking system. This groundbreaking feature, set to launch soon, promises to redefine the ticket-booking experience, offering customers a seamless, efficient, and intuitive reservation process.

The Red Dot Award is internationally recognized as one of the highest accolades for design excellence. It celebrates outstanding concepts and prototypes poised to become future-ready products. Air India’s winning design concept, showcased at the Red Dot Design Museum in Singapore, reflects its commitment to creating user-friendly digital interactions.

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The AI-powered system reimagines the traditional booking journey by incorporating text and visual interactions. Once implemented, it will enable customers to specify their travel preferences through simple requests, significantly minimizing effort and reducing booking time. This transformative capability will span Air India’s digital channels, including its mobile app, website, and AI-powered chatbot, offering a cohesive journey from research to travel and post-trip support.

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Dr. Satya Ramaswamy, Chief Digital and Technology Officer at Air India, expressed pride in this achievement, stating, “Being ‘customer-obsessed’ and ‘design-rich’ are two core principles guiding Air India’s digital transformation. Winning the Red Dot Award is a testament to our commitment to creating intuitive designs for our guests. We are excited to roll out this innovation soon across our digital platforms.”

This initiative is part of Air India’s broader transformation program, Vihaan.AI, which aims to position the airline as a global leader in aviation. The program includes modernization efforts like fleet expansion, merging sister airlines, and launching South Asia’s largest aviation training academy.

As the first airline to integrate advanced generative AI technologies in its virtual agent, AI.g, Air India continues to lead innovation in the aviation industry. With the upcoming rollout of the award-winning booking system, the airline is set to enhance customer satisfaction and strengthen its position as a world-class airline with Indian roots.


Bollywood Meets the High Seas: Yacht Week Opens Its Iconic Adriatic Experience to Indian Travellers

Bollywood Meets the High Seas: Yacht Week Opens Its Iconic Adriatic Experience to Indian Travellers

By Hariharan U

Published on December 25, 2025

Following the release of the visually striking trailer of the Bollywood entertainer Tu Meri Main Tera, curiosity around its breathtaking coastal backdrops has surged among Indian audiences. From turquoise waters to sun-drenched decks and high-energy yacht parties, the film’s sailing sequences have quickly become talking points online.

Yacht Week has now confirmed that these iconic scenes are not cinematic fantasy. The sailing lifestyle, vibrant social moments, and the much-talked-about circle raft parties featured in the trailer are part of its real-world experience and Indian travellers are officially invited to join.

Shot along Croatia’s stunning Adriatic coastline, the film showcases destinations such as Hvar, Vis, and Brač. These islands form the core of Yacht Week’s legendary Original Route, a carefully curated sailing journey that has long been popular with travellers from around the world.

For Indian audiences, this marks a chance to step beyond the screen and experience the lifestyle themselves. Yacht Week combines island-hopping, sailing, and immersive social experiences that closely echo the companionship, romance, and freedom portrayed in Tu Meri Main Tera.

The week-long journey mirrors the spirit of the film, taking guests along the same Adriatic waters, stopping at historic coastal towns and hidden bays. Days are spent soaking up the sun on deck, swimming in clear blue waters, and enjoying relaxed seaside meals. Evenings transform into open-air celebrations, culminating in the iconic Circle Raft, a signature Yacht Week moment where yachts connect in the middle of the sea to create a floating celebration, just as seen in the trailer.

Despite its global reputation, Yacht Week is positioning the experience as accessible for Indian millennials, couples, and groups of friends. Flexible instalment plans are also available, allowing guests to secure their spot with an initial deposit.

Commenting on the growing interest, Sahil Wahid, Director, Revel Travel — Official Travel Partner for India, said,

“We were thrilled to see Bollywood bring the energy of Yacht Week to the big screen with Tu Meri Main Tera. The trailer perfectly captures the spirit of friendship and freedom that defines our global community. We know Indian travelers have a deep love for travel and cinema, and we are ready to welcome them to live the journey they've fallen in love with on screen — real yachts, real people, and the real Adriatic summer.”

Bookings are now open for the upcoming summer season, offering Indian travellers the opportunity to experience the exact route, lifestyle, and energy that made the film’s sailing scenes go viral.

For more details, visit: www.theyachtweek.com


Ring in 2026 with Grand Celebrations at ZANA Luxury Resorts & Country Inn Hotels

Ring in 2026 with Grand Celebrations at ZANA Luxury Resorts & Country Inn Hotels

By Hariharan U

Published on December 19, 2025

As the countdown to 2026 begins, ZANA Luxury Resorts and Country Inn Hotels & Resorts invite travellers to celebrate the New Year in style with thoughtfully curated packages across some of India’s most picturesque destinations. From lakeside luxury and hill retreats to wildlife escapes, these celebrations promise a perfect blend of fun, relaxation, and indulgence.

ZANA Luxury Resorts – Jim Corbett: Guests at ZANA Luxury Suites & Cottages and ZANA In The Wild can enjoy an energetic New Year under the stars with DJ entertainment, fireworks, lucky draws, and a live performance by acclaimed percussionist Nishant Gugnani. A dedicated kids’ zone and special buffet ensure fun for all ages.

ZANA Lake Resort, Udaipur: Celebrate amid the shimmering lakes of Udaipur with a serene yet festive lakeside gala dinner. Guests can enjoy gourmet breakfasts, leisurely hi-teas, and even bring their own alcohol for a personalised experience.

ZANA By The Ganges, Rishikesh: This newest luxury address offers a soulful start to 2026 with a lively gala dinner, live singing, and tranquil views of the Ganges and Himalayas—perfect for those seeking festive celebrations with a touch of serenity.

ZANA Forest Resort, Ranthambore: Spread across 11 acres, the resort blends luxury cottages, green spaces, and a festive gala dinner, making it ideal for families and nature enthusiasts looking for a peaceful yet memorable New Year.

Country Inn Nature Resort, Bhimtal: Surrounded by hills and crisp mountain air, guests can enjoy a DJ, fireworks, Kumaoni folk dance, live singing, bonfire, and a lavish gala dinner, providing a joyous and family-friendly way to welcome 2026.

Country Inn Premier, Mussoorie: Step into the New Year with panoramic hill station views, warm hospitality, a lively DJ, and gala dinner, creating a relaxed yet festive celebration in Mussoorie.

Country Inn Riverside Resort, Jim Corbett: Adjacent to ZANA In The Wild, this property offers a nature-centric celebration with fireworks, bonfire, DJ entertainment, lucky draws, and live percussion performances, ensuring a memorable New Year getaway.

Across all locations, guests can enjoy live music, curated gastronomic experiences, and immersive entertainment designed to create unforgettable memories. With these New Year packages, ZANA Luxury Resorts and Country Inn Hotels offer the perfect blend of celebration, comfort, and scenic beauty.


PRISM Offers Full Refunds for Guests Affected by Flight Disruptions

PRISM Offers Full Refunds for Guests Affected by Flight Disruptions

By Hariharan U

Published on December 10, 2025

PRISM, the parent company of OYO, has announced a full refund policy for guests who could not check into their hotels between December 5 and 15, 2025 due to the widespread flight disruptions across India. With more than 1,400 flights cancelled over the weekend and multiple delays crossing four hours, thousands of travel plans were affected at the peak of the wedding and holiday season.

Under this policy, guests who booked through the OYO or CheckIn apps will receive automatic refunds once they submit valid proof of cancellation or delay. PRISM is also coordinating closely with its hotel partners to ensure the process is smooth and does not burden small and mid-sized properties that depend heavily on seasonal business.

Sharing more details, Varun Jain, Chief Operating Officer, PRISM Asia, said, “Our early estimates indicate that significant bookings across our hotel network may be affected by the ongoing flight disruptions. Coinciding with the peak wedding and holiday season, both leisure and business travel plans are being impacted. Our decision to offer full refunds is guided by empathy and a sense of responsibility to ensure our guests are not financially burdened by circumstances entirely beyond their control.”

PRISM today operates 13,000+ hotels under brands such as Townhouse, Sunday and Palette across India. To support the increased volume of queries, the group has also expanded its customer service team to help guests with refund requests and clarity on documentation. The company will continue to monitor the situation and extend the refund window if required.

Guests can access detailed policy information or raise requests through the CheckIn policy page or contact the dedicated support helpline.

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