Air India's 'Project Abhinandan': Elevating the Airport Experience for Travelers

Air India's 'Project Abhinandan': Elevating the Airport Experience for Travelers

By Author

Published on September 15, 2023

Flying can be a wonderful experience, but navigating airports can often be daunting. Recognizing this, Air India has launched 'Project Abhinandan' to make the journey smoother and more personalized for its passengers. This initiative has been rolled out at 16 major airports across India, including Pune.

'Project Abhinandan' is Air India's commitment to enhance the airport experience for its guests. Specially trained Service Assurance Officers are now stationed at these airports to provide on-ground assistance to Air India passengers. These officers are strategically placed at key touchpoints within the airport, such as check-in areas, lounges, boarding gates, transit areas, and the arrival hall.

These officers are trained to sense passenger concerns and engage proactively. Whether you need assistance, support, or troubleshooting, they are there to make your journey hassle-free. They can also handle unexpected situations like missed flights, delayed baggage delivery, and airport misconnections.

The 16 airports covered under 'Project Abhinandan' are Ahmedabad, Bengaluru, Calicut, Chennai, Delhi, Goa, Guwahati, Hyderabad, Kochi, Kolkata, Lucknow, Mumbai, Nagpur, Pune, Varanasi, and Vishakhapatnam.

Air India's Chief Customer Experience & Ground Handling Officer, Rajesh Dogra, emphasizes that 'Project Abhinandan' aims to simplify the airport experience for guests and make a meaningful difference in their overall travel experience. The goal is to create a welcoming and comfortable environment for passengers, regardless of their cabin class.

These Service Assurance Officers complement the existing Air India and ground handling agency staff at the airports. Air India has already recruited and deployed over 100 Service Assurance Officers across these airports.

So, the next time you fly with Air India from any of these 16 airports, you can expect a more personalized and hassle-free airport experience, thanks to 'Project Abhinandan.' Your journey is about to get a lot smoother and more enjoyable.


Discover Your Dream Wedding Venue

Discover Your Dream Wedding Venue

By Nithyakala Neelakandan

Published on July 27, 2024

Waldorf Astoria Dubai Palm Jumeirah has been awarded the Middle East's Luxury Wedding Resort Award at the World Travel Awards. This prestigious recognition highlights the resort's exceptional offerings for couples seeking a dream wedding destination.

The Waldorf Astoria Dubai Palm Jumeirah provides an array of enchanting venues, perfect for creating unforgettable wedding memories. Imagine saying your vows as the sun sets over the Dubai skyline at Sunset 55, or in the sophisticated atmosphere of the Peacock Alley Terrace. For indoor celebrations, the Grand Ballroom and Royal Suite offer unparalleled elegance and sophistication.

The resort caters to both intimate gatherings and grand affairs. The opulent Grand Ballroom can host up to 300 guests, making it ideal for larger weddings. For a more intimate setting, the Royal Suite accommodates up to 100 guests, offering a cozy yet luxurious experience. Couples seeking an outdoor ceremony will find the Helipad Lawn breathtaking, with a capacity of up to 400 guests.

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The dedicated team at Waldorf Astoria Dubai Palm Jumeirah ensures every wedding detail is perfect. From personalized menus crafted by world-class chefs to impeccable service, the team is committed to making your wedding dreams come true.

Exquisite Wedding Ceremonies

Haldi Ceremony: Choose from Sunset 55, Peacock Alley Terrace, or the Royal Suite.

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Sangeet/Cocktail Ceremony: Celebrate in the Grand Ballroom.

Wedding Ceremony: Exchange vows amidst the stunning beauty of the Helipad Lawn.

The resort boasts one of the largest suites in the UAE—the grand 1500 sqm Royal Suite. This exclusive suite spans the entire sixth floor and features two opulent ensuite bedrooms with king-sized beds and panoramic ocean views. Complete with a private elevator and dedicated check-in area, it epitomizes luxury. The Royal Suite is versatile, accommodating up to 100 guests for events, ceremonies, and parties, offering a unique venue for both intimate and grand celebrations.

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Book any of the mentioned venues, including the Royal Suite, this summer for your wedding ceremonies, social gatherings, or milestone celebrations and enjoy exclusive benefits:

  • Group rates starting from AED 650 net, inclusive of breakfast and all taxes.

  • One complimentary room for every 20 paid rooms per night.

  • One complimentary upgrade to King Deluxe Suite for every 15 paid rooms per night.

  • Double Hilton Honors Event Planner Bonus Points.

  • 20% discount on selected SPA treatments.

  • Complimentary two pieces of laundry per stay.

This offer is valid until September 15, 2024.


Discover Unmatched Luxury at Galeries Lafayette Paris Haussmann

Discover Unmatched Luxury at Galeries Lafayette Paris Haussmann

By Nithyakala Neelakandan

Published on July 26, 2024

Located in the heart of Paris on Boulevard Haussmann near the Opera Garnier and Rue La Fayette, Galeries Lafayette Paris Haussmann stands as a beacon of Parisian elegance and luxury. This flagship store, spanning an impressive 70,000 square meters, offers an unparalleled shopping experience with a collection of over 3,500 brands, catering to a wide range of tastes and preferences.

Galeries Lafayette is home to prestigious brands like Chanel, Christian Dior, Cartier, Louis Vuitton, Messika, and Rolex. The store's jewelry section features a curated selection of fine pieces from distinguished brands such as Aristocrazy, Zag, Gas Bijoux, Bohemian Rhapsody, Charlotte Chesnais, and Vanrycke, ensuring something for every style and preference.

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The perfumery section boasts an exquisite range of fragrances from renowned brands including Guerlain, Hermès, Thierry Mugler, Chanel, and Christian Dior. Visitors can immerse themselves in the essence of luxury with these prestigious scents.

For food enthusiasts, Galeries Lafayette offers a variety of gourmet experiences. Until the 30th, restaurants on the first floor of Le Gourmet and Pierre Sang Express will remain open until 11 pm. A notable addition to the first floor is The Crossing – Indian Bistro, which invites guests to explore a fusion of traditional Indian flavors and innovative cuisine in a comfortable setting.

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The shopping destination also hosts 25 international restaurants and gourmet havens, allowing visitors to indulge in diverse culinary delights while enjoying the finest fashion and lifestyle offerings that Paris has to offer.

Shoppers can take a break at one of the six "Le Concierge" lounges, where a team of multilingual professionals is available to offer tips and advice. These lounges provide a peaceful respite amidst a busy shopping day, accessible at any time during your visit.

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International visitors over the age of 16, residing outside the European Union, can benefit from a 12% VAT refund on purchases exceeding €100, making their shopping experience even more rewarding.

For an unparalleled luxury shopping experience, Galeries Lafayette offers a VIP personal shopper service. Experts in French fashion and Art de Vivre provide tailored style advice and personalized assistance, ensuring a seamless and unique shopping journey tailored to individual needs and preferences.


Discover the Magic of Four Seasons Maldives at Landaa Giraavaru

Discover the Magic of Four Seasons Maldives at Landaa Giraavaru

By Nithyakala Neelakandan

Published on July 23, 2024

Looking for a tropical getaway that combines luxury with adventure? Four Seasons Resort Maldives at Landaa Giraavaru is the perfect destination. This stunning island resort offers unforgettable experiences, blending relaxation and excitement in an idyllic setting. Here are six irresistible reasons why Landaa Giraavaru should be your next travel destination:

1. Luxurious Accommodations

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Experience true luxury in the resort's spacious villas and bungalows. Whether you prefer overwater or beachfront accommodations, you'll enjoy serene turquoise pools, direct access to the beach or lagoon, and elegant indoor/outdoor living spaces. Each accommodation is designed to provide privacy and island charm, ensuring a relaxing and exclusive stay.

2. Marine Biology Adventures

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Explore the underwater world with hands-on marine biology experiences. Guests can identify local dolphin populations, contribute to a national plankton database, and transplant coral frames. These activities, led by expert marine biologists, offer a unique opportunity to learn about and contribute to marine conservation efforts while having fun.

3. Wildlife Encounters

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Get up close with the island's diverse wildlife. Help rehabilitate injured sea turtles at the Turtle Rehabilitation Centre, interact with the island's chickens, spot baby sharks at Seabar, and snorkel in the vibrant Coral Garden. These encounters offer guests a chance to connect with nature and appreciate the island's ecological diversity.

4. Thrilling Water Sports and Adventures

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Whether you're a beginner or an experienced diver, the resort's sheltered lagoon offers the perfect setting for your PADI journey. Explore the manta-filled UNESCO waters, cruise alongside dolphins, and enjoy the Maldives' largest selection of water sports, including jet skiing and parasailing. There's an adventure for everyone, making each day exciting and new.

5. Mesmerising Manta Magic

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No need to get wet to experience the underwater wonders. Step into the innovative Hologram Room and enjoy a virtual swim with manta rays, whales, seahorses, and octopuses. Enhance this experience with the interactive Manta Story app, developed in collaboration with The Manta Trust, and delve into the fascinating lives of the Baa Atoll manta rays.

6. Holistic Wellness at AyurMa

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Rejuvenate your mind, body, and soul at AyurMa, the resort’s wellness center. Participate in daily gratitude rituals, indulge in soothing spa treatments, and explore holistic healing practices. AyurMa offers a comprehensive approach to wellbeing, inviting you to embark on a journey towards health, harmony, and happiness.

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