Air India's 'Project Abhinandan': Elevating the Airport Experience for Travelers

Air India's 'Project Abhinandan': Elevating the Airport Experience for Travelers

By Author

Published on September 15, 2023

Flying can be a wonderful experience, but navigating airports can often be daunting. Recognizing this, Air India has launched 'Project Abhinandan' to make the journey smoother and more personalized for its passengers. This initiative has been rolled out at 16 major airports across India, including Pune.

'Project Abhinandan' is Air India's commitment to enhance the airport experience for its guests. Specially trained Service Assurance Officers are now stationed at these airports to provide on-ground assistance to Air India passengers. These officers are strategically placed at key touchpoints within the airport, such as check-in areas, lounges, boarding gates, transit areas, and the arrival hall.

These officers are trained to sense passenger concerns and engage proactively. Whether you need assistance, support, or troubleshooting, they are there to make your journey hassle-free. They can also handle unexpected situations like missed flights, delayed baggage delivery, and airport misconnections.

The 16 airports covered under 'Project Abhinandan' are Ahmedabad, Bengaluru, Calicut, Chennai, Delhi, Goa, Guwahati, Hyderabad, Kochi, Kolkata, Lucknow, Mumbai, Nagpur, Pune, Varanasi, and Vishakhapatnam.

Air India's Chief Customer Experience & Ground Handling Officer, Rajesh Dogra, emphasizes that 'Project Abhinandan' aims to simplify the airport experience for guests and make a meaningful difference in their overall travel experience. The goal is to create a welcoming and comfortable environment for passengers, regardless of their cabin class.

These Service Assurance Officers complement the existing Air India and ground handling agency staff at the airports. Air India has already recruited and deployed over 100 Service Assurance Officers across these airports.

So, the next time you fly with Air India from any of these 16 airports, you can expect a more personalized and hassle-free airport experience, thanks to 'Project Abhinandan.' Your journey is about to get a lot smoother and more enjoyable.


UAE Opens Golden Visa to Indians Without Property or Business Investment

UAE Opens Golden Visa to Indians Without Property or Business Investment

By Manu Vardhan Kannan

Published on July 8, 2025

In a landmark move, the United Arab Emirates (UAE) has introduced a new route for Indian citizens to obtain the prestigious Golden Visa — now without the need to buy property or launch a business. This shift is part of a pilot program that simplifies the path to long-term residency, specifically targeting skilled Indian professionals and creators.

The Golden Visa offers a 10-year or lifetime residency permit that allows foreigners to live, work, or study in the UAE without needing a local sponsor. With the new update, eligible Indians can apply by nomination through approved UAE partners and pay a one-time fee of AED 100,000 (approximately ₹23.3 lakh).

This initiative reflects the UAE’s strategic efforts to strengthen its knowledge-based economy and deepen ties with India under the Comprehensive Economic Partnership Agreement (CEPA), signed in 2022. The program is expected to receive over 5,000 applications in its first 90 days.

What’s New for Indians?

Under the new scheme:

  • No property purchase, business license, or investment is needed.

  • Applicants must be nominated by approved UAE partner organizations.

  • A fixed one-time fee of AED 100,000 covers lifetime visa eligibility, including admin costs.

  • No recurring taxes or investment maintenance required.

The visa allows unrestricted re-entry and continued residency even if the holder spends extended periods outside the UAE.

Who Can Apply?

The pilot program is open to individuals with experience or expertise in sectors of interest to the UAE, such as:

  • Senior professionals in education, healthcare, and corporates

  • University lecturers, school teachers, and experienced nurses

  • Digital creators (YouTubers, podcasters, filmmakers, authors)

  • Coders, esports professionals, yacht owners, and maritime workers

Application Process:

  1. Contact an authorized agent. The Rayad Group, in partnership with VFS Global and One Vasco, is managing the nomination process in India.

  2. Submit your qualifications and background at One Vasco centres.

  3. Pay the one-time fee.

  4. Complete background checks, including criminal, financial, and social media history.

  5. Receive Golden Visa approval and lifetime residency rights upon clearance.

This simplified path to UAE residency makes the Golden Visa more accessible to talented Indians from non-investment backgrounds, marking a significant policy shift in the region’s migration landscape.


Chef Kishor Singh Joins Namak Greenville as Sous Chef to Elevate Modern Indian Dining

Chef Kishor Singh Joins Namak Greenville as Sous Chef to Elevate Modern Indian Dining

By Manu Vardhan Kannan

Published on July 8, 2025

Namak Indian Restaurant & Bar, a top culinary destination in Greenville, US, has announced the appointment of Chef Kishor Singh as its new Sous Chef. Known for his versatile expertise and creative finesse, Chef Kishor brings over a decade of experience from some of the world’s most esteemed kitchens. His impressive portfolio includes celebrated names like Sanjh Restaurant in the US, Pincode by Kunal Kapoor in Dubai, Masala Library by Jiggs Kalra in New Delhi, Andaz Delhi by Hyatt, and Taj Jai Mahal Palace in Jaipur.

At Namak, Chef Kishor is set to infuse fresh energy into the kitchen, blending traditional Indian flavours with contemporary culinary techniques. His leadership in pre-opening teams and flair for modern plating, menu conceptualisation, and operational excellence makes him a vital addition to the brand’s evolution.

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“It’s an honor to join Namak and bring my culinary journey full circle,” said Chef Kishor Singh. “This role is not only a personal milestone but also an opportunity to showcase refined Indian gastronomy with global finesse.”

His previous role at Sanjh saw him thriving under high-pressure service environments and gaining acclaim for his innovation and team training. His foundation at Masala Library and Punjabi by Nature helped shape a culinary philosophy rooted in Indian tradition and presented with modern flair.

Chef Kishor will work closely with Namak’s head culinary team to develop seasonal menus, experiment with regional dishes, and create memorable dining experiences. His appointment reflects Namak’s ongoing commitment to pushing the boundaries of Indian cuisine while honoring its roots.


Atmosphere Kanifushi Wins Maldives’ Leading Family Resort for Sixth Time

Atmosphere Kanifushi Wins Maldives’ Leading Family Resort for Sixth Time

By Manu Vardhan Kannan

Published on July 8, 2025

Atmosphere Kanifushi Maldives continues its reign as the Maldives’ top family getaway, securing the title of ‘Maldives Leading Family Resort’ for the sixth year in a row at the World Travel Awards 2025. Blending serene beauty with vibrant energy, the resort strikes a unique balance between tranquillity for couples and adventure for families, making it a preferred choice across age groups.

“This win is a testament to our team’s passion and commitment to making each stay unforgettable,” said Ram Bhoyroo, General Manager, Atmosphere Kanifushi. The resort, known for its lush landscape and turquoise seascapes, boasts one of the highest guest repeater rates in the region and constantly innovates to keep experiences fresh.

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Recent additions include the launch of the new Essens Spa, offering immersive wellness journeys, detox sessions, and even dedicated spa treatments for kids and teens. With a heart for inclusivity and an eye for detail, Atmosphere Kanifushi continues to elevate family holidays in the Maldives, earning both loyalty and accolades in equal measure.

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