Amandeep Kaur Takes the Helm as General Manager at ITC Gardenia Bengaluru

Amandeep Kaur Takes the Helm as General Manager at ITC Gardenia Bengaluru

By Author

Published on December 20, 2023

Amandeep Kaur, an alumna of Welcomgroup Management Institute (WMI), has assumed the role of General Manager at ITC Gardenia in Bengaluru. Having previously served as the GM at Welcomhotel by ITC Hotels on Richmond Road in Bengaluru, Amandeep brings a wealth of experience and a proven track record of successfully overseeing property operations.

A seasoned professional, Amandeep initiated her career with ITC Grand Central in Mumbai, contributing significantly to pre-opening activities. Her journey includes pivotal roles within housekeeping teams at ITC Sonar in Kolkata and Sheraton in New Delhi. Notably, she played an instrumental role in the launch of the largest hotel in the chain, ITC Grand Chola in Chennai. Amandeep then took on the role of Executive Housekeeper at ITC Grand Bharat in Gurgaon before transitioning to ITC Gardenia, initially as Executive Housekeeper and subsequently as Resident Manager.

Amandeep's appointment as General Manager is a milestone moment, marking her as the first woman to lead the property. Recognizing her outstanding contributions, she was recently honored with the 'Best General Manager- South' award in the upper upscale category by Indian Hospitality Awards 2023.

This marks a homecoming for Amandeep Kaur as she takes on the prestigious role of General Manager at ITC Gardenia, Bengaluru. Her leadership, combined with a commitment to fostering an empowering culture and organizational growth, promises an exciting chapter for the hotel.

Beyond her professional endeavors, Amandeep, affectionately known as 'Aman,' is an avid explorer who enjoys trekking and solo travel. She finds joy in her moments with family, including her son, and is a passionate reader.

As ITC Gardenia welcomes Amandeep Kaur into her new role, the hotel anticipates continued success and excellence under her leadership.


The Machan Lonavala Appoints Vikas Toksya as Resident Manager

The Machan Lonavala Appoints Vikas Toksya as Resident Manager

By Hariharan U

Published on November 8, 2025

The Machan Lonavala, one of India’s most recognised eco-luxury resort brands, has announced the appointment of Vikas Toksya as its new Resident Manager.

With an impressive 19-year career in the hospitality industry, Vikas brings a wealth of operational and leadership experience from his time with prestigious names such as the Cyrus Poonawalla Group, Radisson Blu, and Hyatt Hotels. His expertise spans operations management, guest experience, and team leadership, making him well-suited to drive The Machan’s next chapter of growth.

In his new role, Vikas will oversee the resort’s day-to-day operations, focusing on enhancing guest satisfaction and reinforcing The Machan’s core values of sustainability and experiential hospitality.

We are delighted to welcome Vikas to The Machan family. His rich operational background and deep understanding of luxury hospitality will play a pivotal role in driving our next phase of growth,” said Rakshit Sharma, COO, The Machan.

Renowned for its award-winning tree-house accommodations and commitment to eco-sensitive practices, The Machan continues to redefine responsible tourism — offering guests a truly immersive retreat amidst nature


Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

By Hariharan U

Published on November 7, 2025

Welcomhotel by ITC Hotels, Guntur, is pleased to announce the promotion of Mr. Arvind Mishra as Executive Housekeeper. With a proven track record of excellence and over a decade of experience in hospitality operations, Mr. Mishra has been instrumental in maintaining the hotel’s high standards of cleanliness, guest comfort, and sustainability. In his new role.

he will continue to lead the housekeeping team with a focus on service innovation, efficiency, and guest satisfaction, further strengthening Welcomhotel Guntur’s commitment to delivering world-class hospitality and ensuring an impeccable stay experience for every guest

About Welcomhotel by ITC Hotels, Guntur

Nestled in the heart of Andhra Pradesh, Welcomhotel by ITC Hotels, Guntur blends modern luxury with the region’s rich cultural heritage. Designed for both business and leisure travelers, the hotel features contemporary accommodations, diverse dining experiences, and signature warm hospitality. With sustainable practices at its core, Welcomhotel Guntur embodies ITC Hotels’ “Responsible Luxury” philosophy, offering guests an experience that is both refined and environmentally conscious.


Cygnet.One Appoints Dr. Pankaj Dikshit as Executive Director to Drive AI-Led Digital Transformation

Cygnet.One Appoints Dr. Pankaj Dikshit as Executive Director to Drive AI-Led Digital Transformation

By Hariharan U

Published on November 7, 2025

Cygnet.One, a global leader in digital tax transformation and enterprise technology, has announced the appointment of Dr. Pankaj Dikshit, PhD (IIT Delhi) as Executive Director. With over 30 years of experience spanning government, enterprise, and technology, Dr. Dikshit brings a rare mix of strategic vision and hands-on expertise in building national-scale digital systems powered by AI and compliance-driven frameworks. He will operate from New Delhi.

An IIT Delhi alumnus, Dr. Dikshit holds both M.Tech and PhD degrees and has previously held senior roles at IBM and the Government of India. Over his career, he has been at the forefront of digital transformation, AI adoption, cybersecurity, and policy innovation, earning recognition from AWS, ET Digitech, and DSCI for his leadership in technology and data-driven governance.

One of his most notable contributions was his pioneering role in India’s GST digital transformation, where he helped scale the system to serve millions of taxpayers, billions of invoices, and transactions across the country. He also played a key role in designing and implementing the E-Way Bill and e-Invoicing frameworks, strengthening revenue collection and compliance through technology.

Speaking on his new role, Dr. Pankaj Dikshit shared, “Having worked closely with both government and industry leaders on large-scale digital transformations, I believe technology is more than compliance,  it’s a catalyst for trust, efficiency, and long-term value. At Cygnet.One, I’m excited to extend this vision by helping enterprises embrace AI-first, secure, and compliant digital systems that redefine the way they operate.”

Niraj Hutheesing, Founder and Managing Director of Cygnet.One, added, “We’re thrilled to welcome Dr. Dikshit to our leadership team. His work in India’s digital transformation and his experience at the intersection of policy, governance, and technology make him the ideal leader to guide our next phase of growth. His expertise will accelerate our mission to empower enterprises through AI-driven and compliance-led innovation.”

At Cygnet.One, Dr. Dikshit will focus on advancing AI-first digital transformation across key sectors including BFSI, Manufacturing, Pharma, Retail, and the Public Sector. His leadership will help businesses move beyond compliance, turning regulatory alignment into opportunity and driving measurable value through automation and intelligent systems.

Beyond enterprise strategy, Dr. Dikshit is also expected to contribute to Cygnet.One’s core growth pillars, Clients, Cygnetians, and Community by promoting a culture of innovation, mentorship, and social impact through technology.

Cygnet.One continues to stand at the forefront of digital transformation, with expertise spanning Tax, VAT & GST compliance, e-Invoicing, AI-driven data intelligence, and enterprise modernization. The company is actively involved in large-scale implementations across regions including India, the UAE, Saudi Arabia, Malaysia, and Europe, helping businesses redefine how they comply, connect, and compete in the evolving digital economy.

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