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By Manu Vardhan Kannan
Published on January 11, 2025
Amit Raman, the General Manager of Radisson Blu Pune Hinjawadi, has been honored as one of Hozpitality’s Best 30 GMs in India for 2024. The prestigious accolade was presented to him at the Indian Hospitality Excellence Awards 2024, an event that recognizes outstanding talent and leadership in the hospitality sector. The ceremony, which saw Indian wrestler Sangram Singh grace the stage as the Chief Guest, celebrated the remarkable contributions of professionals who have set high standards in the industry.
The Indian Hospitality Excellence Awards, organized by the esteemed Hozpitality Group, marks a significant event in the hospitality world, gathering over 200 industry leaders. This year’s event recognized those who have made transformative contributions to hospitality, shaping the industry's future.
With more than two decades of experience, Mr. Raman’s leadership at Radisson Blu Pune Hinjawadi has been characterized by strategic foresight and operational excellence. Under his guidance, the hotel has consistently elevated its guest experiences, becoming a symbol of quality service and innovation. His exceptional management skills and dedication to fostering a culture of continuous improvement have set the hotel apart in a competitive market.
Throughout his career, Mr. Raman has held senior positions at renowned hotel brands, showcasing his ability to lead and inspire diverse teams. His unwavering commitment to excellence and delivering unforgettable guest experiences has earned him the respect of industry peers.
In his acceptance speech, Mr. Raman expressed deep gratitude for the honor, stating, “I am truly humbled by this recognition. This award reflects the collective dedication of my talented team at Radisson Blu Pune Hinjawadi. Together, we strive to create memorable moments for our guests.”
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Published on March 31, 2026
Rosetta Hospitality has announced the appointment of Ms. Nisha Sharma as Executive Assistant Manager, Rooms and Guest Experience at Rosetta Sakleshpur. The move adds further strength to the property’s leadership team and reflects the brand’s continued focus on delivering thoughtful and guest-centric hospitality.
Ms. Sharma brings with her over 17 years of experience across rooms division operations, front office management, and guest-facing roles in both domestic and international hospitality spaces. Her career includes associations with well-known organisations such as Eight Continents Hotels and Resorts, Marriott International, Extended Stay America, and Aloft Abu Dhabi, where she developed a strong understanding of operations, systems, and guest engagement.
During her time with Eight Continents Hotels and Resorts, she took on multiple leadership roles with growing responsibilities. Most recently, she served as Vice President – Operations, Business Development and Acquisitions, where she played a key role in driving growth strategies and overseeing operations across the group’s portfolio. Prior to this, she was Director of Operations for India, Maldives and Africa, managing service standards, operational performance, and collaboration across regions. She also contributed to rooms division management and learning and development functions earlier in her tenure, including her role as Corporate Rooms Division Learning and Development Manager, where she worked closely with teams to enhance training and operational processes.
Her professional journey also includes experience with Marriott International, W Maldives and Aloft Abu Dhabi, where she gained hands-on exposure to front office operations and guest relations in global hospitality environments.
Known for her ability to build strong teams and improve operational systems, Ms. Sharma brings a balanced approach that combines structured processes with a clear understanding of guest expectations.
Commenting on the appointment, Mr. Jai Sreedhar, Joint Managing Director and CEO, Rosetta Hospitality, said:
"We are pleased to welcome Nisha Sharma to Rosetta Sakleshpur. The rooms division plays a defining role in shaping the overall guest journey, and Nisha brings a strong grounding in operational discipline and service culture. Her experience across diverse hospitality environments, along with her focus on team development, will be valuable as we continue to strengthen our offering."
Sharing her thoughts, Ms. Nisha Sharma said:
"Rosetta Sakleshpur represents a distinctive hospitality experience where nature, thoughtful design, and warm service come together in a meaningful way. I am delighted to join Rosetta Hospitality and look forward to working with the team to further refine operational processes and enhance the overall guest journey."
In her new role, Ms. Sharma will lead rooms division operations and oversee guest-facing functions at Rosetta Sakleshpur. Her focus will be on strengthening processes, improving guest engagement, and ensuring a smooth and consistent experience across all touchpoints.
This appointment highlights Rosetta Hospitality’s continued effort to build strong leadership across its properties. With Ms. Sharma joining the team, Rosetta Sakleshpur continues to grow as a refined destination where nature, comfort, and authentic hospitality come together to create memorable stays.
By Hariharan U
Hyatt has announced the appointment of Saurabh Malhotra as Cluster Director of Sales & Marketing for Hyatt Regency Amritsar Hotel & Spa and Hyatt Regency Dharamshala Resort, effective March 16, 2026.
With over 20 years of experience in the hospitality industry, Malhotra brings a strong mix of commercial expertise and leadership across luxury and lifestyle brands. His professional journey reflects a consistent focus on strategic sales planning, brand positioning, and revenue optimisation.
An alumnus of IHM Jaipur and Symbiosis, Malhotra began his association with Hyatt in 2004 at Hyatt Regency Delhi. After a decade-long stint with global airlines, he rejoined the brand in 2016 at Andaz Delhi, where he progressed through key sales leadership roles. In 2022, he moved to Hyatt Regency Lucknow as Director of Sales, contributing to record revenue growth at the property.
In his new role, Malhotra will oversee the sales and marketing strategy for Hyatt’s Amritsar and Dharamshala properties, with a focus on strengthening market positioning, driving revenue performance, and enhancing brand visibility across key segments.
Beyond his professional achievements, Malhotra is known for his deep admiration for the Indian Armed Forces, which he regards as a personal source of inspiration.
Hyatt expressed confidence that his leadership will play a key role in further strengthening the commercial success of its properties in Amritsar and Dharamshala.
Located in the heart of Amritsar, Hyatt Regency Amritsar Hotel & Spa offers a blend of modern luxury and traditional Punjabi warmth, with close proximity to iconic landmarks such as the Golden Temple, making it a preferred destination for both leisure and business travellers.
Published on March 30, 2026
Keventers has appointed Shaurya Prabhat as its Chief Executive Officer, marking a new phase of leadership for the heritage brand. He succeeds Agastya Dalmia, who played a key role in bringing the brand back into the spotlight for a new generation of consumers.
An eight-year veteran of the company, Shaurya joined Keventers in 2017 to lead business development when the brand was largely franchise-driven. Over time, he took on wider responsibilities across strategy, operations, marketing, HR, and business excellence, eventually shaping the company’s overall direction.
Before joining Keventers, he worked with The Smart Cube, advising global clients across industries such as retail, banking, pharma, and oil and gas. Academically, he holds a degree from University of London and a master’s from University of Warwick.
Sharing his thoughts on the new role, Shaurya Prabhat said, “I'd like to thank the Board for entrusting me with the responsibility of shaping the company's next phase of growth. What I've learned over eight years is that the mission never really changes: grow the company, grow the brand, and do it with honesty. If you manage your inputs with excellence, the outcomes take care of themselves. I'm extremely excited about the vast opportunities ahead for us.”
As part of his immediate plans, Shaurya is looking to open 70 new outlets over the next year, with a larger goal of significantly scaling the business over the coming years. The brand is also exploring opportunities beyond outlets, including retail, FMCG, quick commerce, and institutional sales, aligning with its broader vision of building a multi-brand food and beverage portfolio.
Keventers is also sharpening its focus on younger consumers, especially Gen Z, by creating products and experiences that connect with their preferences. From menu innovations like waffles and boba to a stronger presence on social media, the brand is adapting to changing consumer behaviour while staying rooted in its legacy.
Commenting on the transition, Agastya Dalmia said, “I have worked alongside Shaurya for over eight years and known him for longer - I have seen how he thinks, how he leads, and how deeply he cares about this brand. He has led almost all significant decisions we have taken over the years and helped us navigate through the most complex of situations – from Covid and restructuring our business model to fundraising and governance. I could not be prouder of what we have built together, and I could not be more confident about what he will build next.”
Founded in 1925, Keventers continues to be one of India’s most recognised food and beverage brands, known for its milkshakes, waffles, and ice creams, with a growing presence across major cities.
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