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By Nishang Narayan
Published on December 24, 2024
Angsana Oasis Spa and Resort, Bengaluru, has announced key leadership appointments, welcoming Anthony Crasto as Revenue and Reservations Manager and Manjula Gowda as Director of Sales. These strategic hires underline the resort’s commitment to excellence and innovation in hospitality.
With over two decades of experience, Anthony Crasto is a seasoned expert in revenue optimization, reservations management, and guest service. Having held pivotal roles at renowned brands like The Lalit Suri Hospitality Group, Radisson Blu, Novotel, and ITC Hotels, Crasto has honed his expertise in forecasting, data analysis, and strategic revenue management. His ability to implement innovative pricing strategies and manage complex distribution channels has consistently delivered outstanding results.
At Angsana Oasis Spa and Resort, Crasto will spearhead revenue strategies, refine reservation processes, and ensure seamless operational efficiency. Speaking about the appointment, Ashley James, General Manager of the resort, said, “It is a pleasure to welcome Anthony Crasto to the Angsana family. His remarkable expertise and thoughtful leadership bring immense value to our team. I am confident his innovative vision will enhance guest experiences and contribute to the resort’s growth and success.”
Adding to the momentum, the resort has also appointed Manjula Gowda as Director of Sales. With over 19 years of industry experience, Gowda is a powerhouse of strategic vision and revenue-driven results. Her career spans leadership roles with renowned brands such as Ramanashree, Hilton, The Chancery, Pullman, Mövenpick, and Raintree Hotels.
Gowda’s expertise extends beyond traditional hospitality, having driven regional growth for Raintree Hotels and excelled in MICE operations at The Lalit Ashok. Her skills in business development, market analysis, and process optimization have made her a sought-after leader in the industry. At Angsana Oasis Spa and Resort, Gowda will lead innovative sales initiatives, strengthen market positioning, and elevate guest experiences.
Commenting on Gowda’s appointment, Ashley James shared, “We are thrilled to have Manjula Gowda join the Angsana family as our Director of Sales. Her seasoned leadership and strategic outlook align seamlessly with our dedication to excellence. I am confident her innovative approach and passion for growth will strengthen our market presence and enhance the guest experiences that define our resort.”
With these key appointments, Angsana Oasis Spa and Resort, Bengaluru, continues to build on its legacy of offering world-class hospitality and exceptional service.
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By Hariharan U
Published on December 20, 2025
As the hospitality industry in India prepares to step into 2026, operators are reflecting on a year marked by recovery, refinement, and renewed ambition. According to Pranav Rungta, Co-Founder & Director of Nksha Restaurant and Vice President of NRAI Mumbai, 2025 proved to be a strong year both for his brand and for the wider dining ecosystem.
“Nksha had a strong 2025, earning high praise for its modern North Indian cuisine, elegant ambience, and innovative cocktail programme,” Rungta shared. “Our patrons truly valued the overall experience, from exceptional service to thoughtful presentation, even within the premium dining segment.”
Operating in Mumbai’s highly competitive fine-dining space, Nksha’s ability to deliver consistent quality and value helped it stand out as a destination restaurant. The positive response has also encouraged the brand to look beyond its current footprint.
Looking ahead, Rungta revealed that Nksha is actively exploring expansion plans for 2026. “We are evaluating a new location in Mumbai and also studying opportunities in the GCC region, where we have received very encouraging feedback for the concept,” he said.
From an industry standpoint, Rungta believes 2026 will be shaped by a clear shift in demand patterns. Tier II and Tier III cities such as Pune, Ahmedabad, Lucknow, Raipur, and Indore are emerging as strong growth markets. “The demand in these cities is growing faster, and there is a massive appetite for established metro brands, provided menus are localised,” he noted.
Premiumisation is expected to continue, particularly in fine dining and craft cocktails, as Indian diners increasingly seek elevated, experience-led outings. At the same time, Gen Z-driven personalisation is set to play a larger role. “AI-powered chatbots, customised health-focused menus such as low-carb or vegan options, and immersive experiences like virtual tastings will become more common,” Rungta added.
As restaurants balance expansion with innovation, 2026 is shaping up to be a year where thoughtful growth, technology-led personalisation, and premium experiences define the next phase of India’s hospitality journey.
Published on December 19, 2025
The St. Regis Goa Resort, the premier luxury destination on South Goa’s pristine coast, is delighted to announce the appointment of celebrated Culinary Maestro Roberto Zizi as Italian Chef de Cuisine at Oliveto, the resort’s signature Italian restaurant.
Chef Roberto, a native of Sardinia, brings an impressive international background with leadership roles across renowned hotel brands worldwide. In his new role, he will oversee the complete culinary experience at Oliveto, infusing authentic Italian flavors with his refined techniques to create an elevated gastronomic journey for guests.
“With Chef Roberto joining Oliveto, we are excited to offer an enhanced Italian dining experience that reflects the finest in craftsmanship and authenticity,” said a spokesperson from The St. Regis Goa Resort.
Guests at Oliveto can now look forward to innovative menus, classic Italian preparations, and a luxurious dining ambiance designed to transport diners to the heart of Italy while enjoying the breathtaking coastal views of South Goa.
This appointment underscores The St. Regis Goa Resort’s commitment to exceptional culinary experiences as part of its world-class hospitality offerings.
By Manu Vardhan Kannan
Sofitel Mumbai BKC has announced the appointment of Mr. Ayodhya Tiwari as its Director of Revenue, further strengthening the hotel’s leadership team. With over thirteen years of experience across some of India’s most respected luxury and upscale hospitality brands, he brings a strong blend of strategic thinking, analytical expertise, and consistent revenue-driven performance.
Over the course of his career, Mr. Tiwari has built deep expertise across Revenue Management, Reservations, and Distribution, supported by a solid foundation in commercial operations and market optimisation. He has previously worked with renowned hospitality brands including Novotel, Hyatt Regency, Pride Plaza, and The Leela, contributing to several landmark properties and high-performing portfolios.
In his most recent role, he led revenue strategy for multi-property operations, delivering record occupancy levels and sustained RevPAR growth. Across his earlier assignments, he has played a key role in strengthening digital performance, enhancing market positioning, and supporting hotel openings and operational transitions, establishing a strong track record of sound commercial judgement and revenue-first thinking.
In his new role at Sofitel Mumbai BKC, Mr. Tiwari will be responsible for leading the hotel’s revenue strategy through a forward-looking and data-driven approach. His focus will include dynamic pricing, refined distribution strategies, and strengthening market share across all business segments, while supporting the hotel’s long-term growth objectives. His ability to anticipate trends, optimise multi-segment demand, and drive a profitable business mix is expected to further enhance the property’s standing in Mumbai’s luxury hospitality market.
Known as a collaborative leader with strong interpersonal skills and a solutions-oriented mindset, Mr. Tiwari brings a commitment to building high-performing teams and fostering a culture of excellence. His experience across diverse markets and his adaptability to evolving industry dynamics have shaped him into a results-driven professional with a passion for innovation and continuous improvement.
Speaking about his appointment, Ayodhya Tiwari shared, “I am honoured to join Sofitel Mumbai BKC and look forward to deepening my understanding of the hotel’s distinctive positioning and operational strengths. In my role as Director of Revenue, I am committed to advancing the property’s commercial performance by driving strategic revenue initiatives, strengthening promotional effectiveness, and optimising business mix across segments. I look forward to working closely with the team to deliver meaningful and sustainable results.”
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