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By Manu Vardhan Kannan
Published on April 3, 2025
The Ascott Limited (Ascott), a wholly owned subsidiary of CapitaLand Investment (CLI), is marking the sixth anniversary of its Ascott Star Rewards (ASR) loyalty programme with a host of upgrades aimed at enriching member experiences. With over five million members currently enrolled, the company is setting its sights on reaching at least 15 million members by 2028.
To support this ambitious growth, Ascott is introducing several digital enhancements, including an upgraded ASR mobile app with a refined user interface, faster navigation, and AI-driven personalised recommendations. The app will also streamline the booking process, cutting the steps required in half. Additionally, the GenAI-powered chatbot, Cubby, on the ASR website discoverasr.com, will now facilitate direct bookings with tailored property suggestions.
ASR members play a key role in Ascott's business, contributing to over 90% of the brand’s website and app bookings in 2024. Compared to non-members, they spent 55% more on stays, driving ASR-generated revenue up by 30%. The company’s digital expansion continues with the ASR website now supporting 11 languages and integrating payment options like WeChat and Alipay, catering to its global clientele.
Ms Tan Bee Leng, Chief Commercial Officer, Ascott said: "To achieve our target of more than 15 million members by 2028, Ascott is making significant enhancements to our mobile app and website, to enable our loyalty programme, Ascott Star Rewards (ASR), to be seamlessly integrated into the digital journey. Tapping into the power of AI, Ascott is harnessing technology as a driver of efficiency, personalisation, and seamless customer engagement, as part of our tech-forward hospitality journey. This enhanced digital presence is complemented by our commercial strategy which focuses on offering compelling deals, benefits and exclusive experiences to ASR members. It also underscores ASR's role in driving direct bookings for Ascott properties, reducing our reliance on online travel agencies. ASR members tend to book more frequently, hence contributing to higher profitability for property owners while delivering richer data insights for Ascott to enhance guest experiences and brand loyalty."
She further added "Looking ahead, Ascott will be stepping up our loyalty engagement with corporate accounts, to create compelling ASR offerings for business travellers as well as the companies they represent. We are also broadening the ASR ecosystem with more strategic partnerships such as airlines and airports, to reward members with more perks to enrich their stay experiences with Ascott. In line with ASR's brand promise to Stay Rewarded, we remain focused on deepening connections with our members to deliver them the best experiences while supporting the long-term profitability of Ascott's business,"
Beyond traditional rewards, Ascott is curating premium experiences for its members. ASR will offer exclusive access to events such as the French Open in Paris and Chelsea Football Club’s Famous CFC event in Bangkok. Through its Ascott Privilege Signatures series, members have already enjoyed VIP access to Wimbledon and the Singapore Night Race. These partnerships highlight ASR’s shift from a standard points-based programme to a holistic lifestyle and travel experience.
Looking ahead, Ascott plans to enhance corporate engagement by introducing ASR benefits tailored for business travellers and their companies. It is also expanding collaborations with airlines and travel brands to offer perks such as Priority Airport Lounge access and frequent flyer miles.
In celebration of ASR’s sixth anniversary, members can earn 24,000 bonus points for bookings made between April 1 and May 31, 2025, along with complimentary airport lounge passes. This special offer is limited to the first 300 bookings through the ASR mobile app or website.
With a focus on seamless technology, curated rewards, and strategic growth, Ascott continues to strengthen its position as a leader in the global hospitality industry.
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Published on December 4, 2025
India’s leading hospitality entrepreneurs and short-term rental professionals have announced the launch of ISTHA (Indian Short-Term Rental Host Association), the country’s first national platform dedicated to the short-term rental and alternative accommodation sector. With India seeing strong growth in homestays, boutique stays, serviced apartments, vacation rentals, guesthouses, B&Bs, and experiential accommodations, the industry has long operated without a unified structure or representation. ISTHA has been created to address this gap.
Speaking about the launch, Mr Gaurav Marwah, President of ISTHA, said that India’s short-term rental segment has expanded faster than traditional models but remains largely unorganised. He shared that ISTHA aims to build a credible and structured voice for hosts and operators with a focus on quality, compliance, and community. The platform will work to standardise documentation, hosting practices, and operational frameworks across India while helping hosts with knowledge exchange, compliance support, and collaboration.
ISTHA’s mandate includes establishing best-practice standards for hosts and property managers, engaging with authorities for regulatory clarity, providing training programmes and certification, creating state and regional chapters, encouraging collaboration with OTAs, tourism boards and technology partners, and promoting responsible hosting, safety standards and guest trust across the ecosystem. “Our mission is not just to build a network, it is to build trust. Trust between hosts, guests, and policymakers. ISTHA will champion responsible hosting, safety norms, and a consistently high-quality guest experience nationwide,” added Mr. Gaurav Marwah.
ISTHA is structured as a federal, member-driven organisation led by professionals from hospitality, tourism, real estate, and property management. The leadership team includes:
Gaurav Marwah, President: Airbnb Superhost and property management professional handling over 50 units across NCR and Jaipur, with active involvement in host representation and regulatory clarity.
Tarun Arora, Treasurer: Hospitality entrepreneur with experience in real estate and budget accommodation, overseeing financial and membership operations.
Priyanka M, General Secretary: Hospitality and operations specialist managing communications, documentation and organisational development.
Several homestay owners, B&B operators, vacation rental hosts, and property managers from Delhi NCR, Jaipur, Mumbai, Goa, Chennai, Coimbatore, Shimla, and Bengaluru have joined ISTHA during its founding phase. The association will soon introduce its first National Conclave, State Host Councils, and collaborations with OTAs, tourism boards, and technology partners.
About ISTHA (Indian Short-Term Rental Host Association)
ISTHA is a Section 8 non-profit industry body formed to represent India’s short-term rental, homestay, B&B, and alternative hospitality ecosystem. Its mission is to promote responsible hosting, support policy dialogue with authorities, provide training and resources for host development, and strengthen India’s position as a hub for flexible, experiential, and community-driven hospitality.
By Hariharan U
Cinépolis India is celebrating a major moment for Indian cinema as the iconic film Sholay returns to the big screen for its Golden Jubilee. The classic, known for its unforgettable characters and evergreen storytelling, will be showcased in a digitally remastered 4K uncut version across select Cinépolis cinemas nationwide.
This special re-release holds an emotional note for fans, especially with legendary actor Dharmendra, who played the beloved Veeru, in everyone’s thoughts. Cinépolis joins audiences across the country in wishing him continued strength and good health.
Sharing the significance of this milestone, Devang Sampat, Managing Director, Cinépolis India, said, "Sholay occupies a very special place in the hearts of Indian audiences, and it is a privilege for Cinépolis to bring this landmark film back to cinemas for its Golden Jubilee. We are grateful to be part of this moment that allows families across generations to come together for a story that has shaped our culture for fifty years. We hope this brings back warm memories for many and creates new ones for those watching it for the first time."
For fifty years, Sholay has been deeply rooted in India’s cultural memory. Its dialogues, moments and characters, from Gabbar’s legendary “Kitne aadmi the?” to the timeless friendship of Jai and Veeru, continue to resonate with audiences. The film remains one of the rare classics that every generation instantly recognises. Bringing it back to cinemas allows families to relive the experience together, while introducing younger viewers to the magic of watching it on the big screen.
The re-release also comes at a time when more viewers are returning to theatres to rediscover the joy of watching films collectively. Classic films showing in cinemas have become a meaningful way for audiences to reconnect with stories they grew up with, while new moviegoers enjoy them in a fresh and immersive format.
About Cinépolis IndiaCinépolis India is the first international cinema exhibitor in the country and a part of the global Cinépolis group. With a focus on creating memorable moviegoing experiences, the brand operates 487 screens in India under Cinépolis, Cinépolis VIP and Fun Cinemas.
The brand is well known for driving innovation in cinema exhibition, including luxury viewing with Cinépolis VIP and the kid-friendly Cinépolis Junior auditoriums. Its loyalty programme, Club Cinépolis, enhances the overall experience with free registration, reward points, pre-screening invites and access to special events.
Over the years, Cinépolis India has earned several honours, including the IMAX Big Cine Award for India's Top Multiplex Chain of the Year and multiple recognitions at MAPIC India for excellence in leisure and entertainment.
Indian Hotels Company (IHCL), the country’s largest hospitality group, has signed a new Ginger hotel in Shillong, marking the brand’s debut in Meghalaya. The upcoming property is a greenfield project and aims to serve the city’s fast-growing mix of business and leisure travellers.
Speaking about the announcement, Ms. Suma Venkatesh, Executive Vice President – Real Estate & Development, IHCL, said, “Shillong, with its vibrant spirit, resonates with Ginger’s philosophy of blending work and play. Under the Smart City program, Shillong is evolving into a significant administrative and economic hub. Its prime location, coupled with panoramic views of the hills, make it an ideal setting for the brand to serve the city’s evolving hospitality needs. We are delighted to partner with Mr. Khongsngi for this project.”
The hotel will offer 90 keys and include Ginger’s signature all-day dining restaurant Qmin, a stylish bar, a meeting room and a fitness centre, bringing together everything needed for guests who want comfort and convenience during their stay.
Mr. Khongsngi said, “We are happy to partner with IHCL to bring the Ginger brand to Shillong and contribute to the city’s growing hospitality landscape.”
Often called the Scotland of the East, Shillong blends its colonial charm with rich Khasi culture. With pleasant weather, rolling hills and attractions such as Umiam Lake, Elephant Falls and the famous Shillong Cherry Blossom Festival, the city continues to draw both travellers and investors.
With this addition, IHCL’s presence in Meghalaya grows to three hotels, including one under development.
About the Owning Company
Mr. Khongsngi is a real estate developer in Shillong and also serves as President of the Khasi Hills Archery Sports Institute (KHASI), an organisation dedicated to preserving and promoting the traditional sport of archery in Meghalaya.
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