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By Manu Vardhan Kannan
Published on April 3, 2025
The Ascott Limited (Ascott), a wholly owned subsidiary of CapitaLand Investment (CLI), is marking the sixth anniversary of its Ascott Star Rewards (ASR) loyalty programme with a host of upgrades aimed at enriching member experiences. With over five million members currently enrolled, the company is setting its sights on reaching at least 15 million members by 2028.
To support this ambitious growth, Ascott is introducing several digital enhancements, including an upgraded ASR mobile app with a refined user interface, faster navigation, and AI-driven personalised recommendations. The app will also streamline the booking process, cutting the steps required in half. Additionally, the GenAI-powered chatbot, Cubby, on the ASR website discoverasr.com, will now facilitate direct bookings with tailored property suggestions.
ASR members play a key role in Ascott's business, contributing to over 90% of the brand’s website and app bookings in 2024. Compared to non-members, they spent 55% more on stays, driving ASR-generated revenue up by 30%. The company’s digital expansion continues with the ASR website now supporting 11 languages and integrating payment options like WeChat and Alipay, catering to its global clientele.
Ms Tan Bee Leng, Chief Commercial Officer, Ascott said: "To achieve our target of more than 15 million members by 2028, Ascott is making significant enhancements to our mobile app and website, to enable our loyalty programme, Ascott Star Rewards (ASR), to be seamlessly integrated into the digital journey. Tapping into the power of AI, Ascott is harnessing technology as a driver of efficiency, personalisation, and seamless customer engagement, as part of our tech-forward hospitality journey. This enhanced digital presence is complemented by our commercial strategy which focuses on offering compelling deals, benefits and exclusive experiences to ASR members. It also underscores ASR's role in driving direct bookings for Ascott properties, reducing our reliance on online travel agencies. ASR members tend to book more frequently, hence contributing to higher profitability for property owners while delivering richer data insights for Ascott to enhance guest experiences and brand loyalty."
She further added "Looking ahead, Ascott will be stepping up our loyalty engagement with corporate accounts, to create compelling ASR offerings for business travellers as well as the companies they represent. We are also broadening the ASR ecosystem with more strategic partnerships such as airlines and airports, to reward members with more perks to enrich their stay experiences with Ascott. In line with ASR's brand promise to Stay Rewarded, we remain focused on deepening connections with our members to deliver them the best experiences while supporting the long-term profitability of Ascott's business,"
Beyond traditional rewards, Ascott is curating premium experiences for its members. ASR will offer exclusive access to events such as the French Open in Paris and Chelsea Football Club’s Famous CFC event in Bangkok. Through its Ascott Privilege Signatures series, members have already enjoyed VIP access to Wimbledon and the Singapore Night Race. These partnerships highlight ASR’s shift from a standard points-based programme to a holistic lifestyle and travel experience.
Looking ahead, Ascott plans to enhance corporate engagement by introducing ASR benefits tailored for business travellers and their companies. It is also expanding collaborations with airlines and travel brands to offer perks such as Priority Airport Lounge access and frequent flyer miles.
In celebration of ASR’s sixth anniversary, members can earn 24,000 bonus points for bookings made between April 1 and May 31, 2025, along with complimentary airport lounge passes. This special offer is limited to the first 300 bookings through the ASR mobile app or website.
With a focus on seamless technology, curated rewards, and strategic growth, Ascott continues to strengthen its position as a leader in the global hospitality industry.
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Published on June 26, 2026
The Ministry of External Affairs (MEA) has clarified that an Indian passport serves as a travel document and should not be treated as a document that independently establishes citizenship.
Speaking on June 24, 2026, a senior MEA official explained that while a passport confirms a person's nationality when travelling abroad, it is not considered a citizenship document in the legal sense. The clarification came in response to questions regarding whether a passport could be used to challenge exclusion from voter lists during the Special Intensive Revision (SIR) of electoral rolls being conducted in several States.
The official stated that the primary purpose of a passport is to facilitate international travel and transit through foreign countries. As a result, it should not be equated with documents that are specifically used to establish citizenship rights.
Another senior MEA official highlighted that Indian passports are issued only after extensive verification procedures. The process involves thorough checks and relies on supporting documents provided by various government agencies, including Aadhaar and PAN records, to ensure that only eligible applicants receive passports.
The clarification was made during discussions around Passport Seva Divas, observed on June 24. On the occasion, officials also outlined the government's efforts to strengthen passport services and expand international mobility opportunities for Indian citizens.
According to the MEA, Indian passport holders currently enjoy visa-free access to 27 countries, while 47 countries offer visas on arrival and 66 countries provide e-visa facilities. Officials also revealed that around 10 percent of Indian passport holders now possess chip-enabled e-passports.
The ministry further highlighted the expansion of passport services across the country. India currently has 545 Passport Seva Kendras, with the network covering nearly every Lok Sabha constituency. In addition, support centres for distressed Indian women have been established in several Gulf countries and Singapore, with plans to expand such services to more locations.
The government is also preparing to host the Human Resource Mobility Forum in New Delhi from June 30 to July 1. The event will focus on creating secure overseas employment opportunities for Indians in countries such as Italy, Germany, Japan, Russia and Denmark, while promoting ethical migration practices and raising awareness about fraudulent recruitment channels.
External Affairs Minister S. Jaishankar, marking Passport Seva Divas, reaffirmed the government's commitment to making passport services faster, more transparent and more accessible. He noted that the expansion of Passport Seva Kendras and the rollout of e-passports have helped simplify travel and improve access to global opportunities for Indian citizens.
The clarification has also renewed public discussions around citizenship documentation. With different government-issued documents serving different legal and administrative purposes, many citizens continue to seek clearer and more accessible guidance on what constitutes valid proof of citizenship in various situations.
By Hariharan U
Haldiram’s has launched a teaser-led outdoor campaign across Lucknow and Gorakhpur, capturing public attention with a simple yet intriguing message: “Acche Din Aane Wale Hain!”
The campaign features bright red billboards with minimal design elements and bold white lettering, deliberately avoiding product visuals, detailed messaging, or conventional advertising cues. The stripped-down creative approach has sparked curiosity among commuters and social media users, prompting widespread speculation about the campaign’s purpose.
Positioned at prominent locations across both cities, the billboards have quickly become conversation starters. With no immediate explanation offered by the brand, audiences have been left wondering whether the campaign signals a product launch, a new initiative, or something entirely unexpected.
The activation forms part of Haldiram’s two-city teaser campaign strategy, designed to encourage public engagement before the full reveal. By focusing solely on a familiar phrase and a striking visual identity, the brand has chosen to let curiosity drive attention rather than relying on traditional advertising formats.
According to Haldiram’s, the campaign intentionally avoids detailed storytelling in its first phase. Instead, it aims to create intrigue and invite audiences to interpret the message in their own way.
Commenting on the initiative, Rajiv Singh, Head of Growth and Marketing for Haldiram’s QSR chain, said that impactful campaigns are often built around powerful questions rather than immediate answers. He noted that the teaser encourages consumers to engage with the message and generate conversations ahead of the campaign’s next phase.
The campaign has already gained traction online, with residents sharing images of the billboards and discussing possible meanings behind the message. The absence of product imagery and conventional branding elements has further amplified public interest.
At a time when advertising is often dominated by complex visuals and extensive messaging, Haldiram’s has opted for a minimalist approach that relies on simplicity and intrigue. The result has been a campaign that stands out through what it leaves unsaid rather than what it communicates directly.
For now, the brand remains tight-lipped about what the message ultimately refers to. As speculation continues across Lucknow and Gorakhpur, the question remains: what exactly are these “Acche Din” that Haldiram’s is promising?
Essentia Luxury Hotel & Convention, Nagpur, has launched its exclusive wedding season campaign, ‘Your Dream Wedding, Elevated by Essentia’, inviting couples and families to celebrate their special moments in a setting that combines elegance, comfort and personalised hospitality.
Running from 14th June to 14th July, the campaign highlights the hotel's focus on creating memorable wedding experiences tailored to each couple's unique vision. As wedding celebrations continue to evolve, many families are looking for venues that offer not only beautiful event spaces but also convenience, luxury and seamless service. Essentia aims to deliver all of this under one roof.
The property offers a range of venues designed to accommodate weddings of different scales. The 21,000 sq. ft. Orion Lawn provides a spacious outdoor setting for wedding ceremonies, receptions and themed celebrations, while the 14,000 sq. ft. pillarless Convention Hall serves as an elegant indoor venue for grand functions and large gatherings. Together, the venues can comfortably host up to 1,000 guests.
One of Essentia's key strengths is its ability to offer a complete wedding destination experience within the city. With 81 rooms and suites, the hotel allows wedding guests and family members to stay together while enjoying easy access to event spaces and hospitality services throughout the celebrations.
To ensure every wedding reflects the couple's personality and preferences, Essentia's dedicated wedding specialists work closely with families to curate customised experiences. From personalised décor concepts and event planning to specially designed culinary offerings that blend traditional and contemporary flavours, every detail is thoughtfully planned.
The wedding experience is further enhanced through Studio Nexus Photography, which captures the memorable moments, emotions and celebrations, helping families preserve cherished memories for years to come.
Guests can also enjoy the hotel's premium amenities, including fine dining options, a spa, swimming pool and modern hospitality facilities designed to make every stay comfortable and enjoyable. Conveniently located with easy access to the airport and major travel hubs, the hotel offers seamless connectivity for guests travelling from different parts of the country.
As couples increasingly seek meaningful and well-curated wedding experiences, Essentia Luxury Hotel & Convention continues to strengthen its position as one of Nagpur's preferred destinations for weddings and celebrations. By combining luxury, convenience and personalised service, the hotel aims to create weddings that leave lasting memories for couples and their families.
For those planning their dream wedding, Essentia offers a setting where tradition, celebration and hospitality come together to create unforgettable moments.
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