Ascott Enhances Ascott Star Rewards to Reach 15 Million Members by 2028

Ascott Enhances Ascott Star Rewards to Reach 15 Million Members by 2028

By Manu Vardhan Kannan

Published on April 3, 2025

The Ascott Limited (Ascott), a wholly owned subsidiary of CapitaLand Investment (CLI), is marking the sixth anniversary of its Ascott Star Rewards (ASR) loyalty programme with a host of upgrades aimed at enriching member experiences. With over five million members currently enrolled, the company is setting its sights on reaching at least 15 million members by 2028.

To support this ambitious growth, Ascott is introducing several digital enhancements, including an upgraded ASR mobile app with a refined user interface, faster navigation, and AI-driven personalised recommendations. The app will also streamline the booking process, cutting the steps required in half. Additionally, the GenAI-powered chatbot, Cubby, on the ASR website discoverasr.com, will now facilitate direct bookings with tailored property suggestions.

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ASR members play a key role in Ascott's business, contributing to over 90% of the brand’s website and app bookings in 2024. Compared to non-members, they spent 55% more on stays, driving ASR-generated revenue up by 30%. The company’s digital expansion continues with the ASR website now supporting 11 languages and integrating payment options like WeChat and Alipay, catering to its global clientele.

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Ms Tan Bee Leng, Chief Commercial Officer, Ascott said: "To achieve our target of more than 15 million members by 2028, Ascott is making significant enhancements to our mobile app and website, to enable our loyalty programme, Ascott Star Rewards (ASR), to be seamlessly integrated into the digital journey. Tapping into the power of AI, Ascott is harnessing technology as a driver of efficiency, personalisation, and seamless customer engagement, as part of our tech-forward hospitality journey. This enhanced digital presence is complemented by our commercial strategy which focuses on offering compelling deals, benefits and exclusive experiences to ASR members. It also underscores ASR's role in driving direct bookings for Ascott properties, reducing our reliance on online travel agencies. ASR members tend to book more frequently, hence contributing to higher profitability for property owners while delivering richer data insights for Ascott to enhance guest experiences and brand loyalty."

She further added "Looking ahead, Ascott will be stepping up our loyalty engagement with corporate accounts, to create compelling ASR offerings for business travellers as well as the companies they represent. We are also broadening the ASR ecosystem with more strategic partnerships such as airlines and airports, to reward members with more perks to enrich their stay experiences with Ascott. In line with ASR's brand promise to Stay Rewarded, we remain focused on deepening connections with our members to deliver them the best experiences while supporting the long-term profitability of Ascott's business," 

Beyond traditional rewards, Ascott is curating premium experiences for its members. ASR will offer exclusive access to events such as the French Open in Paris and Chelsea Football Club’s Famous CFC event in Bangkok. Through its Ascott Privilege Signatures series, members have already enjoyed VIP access to Wimbledon and the Singapore Night Race. These partnerships highlight ASR’s shift from a standard points-based programme to a holistic lifestyle and travel experience.

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Looking ahead, Ascott plans to enhance corporate engagement by introducing ASR benefits tailored for business travellers and their companies. It is also expanding collaborations with airlines and travel brands to offer perks such as Priority Airport Lounge access and frequent flyer miles.

In celebration of ASR’s sixth anniversary, members can earn 24,000 bonus points for bookings made between April 1 and May 31, 2025, along with complimentary airport lounge passes. This special offer is limited to the first 300 bookings through the ASR mobile app or website.

With a focus on seamless technology, curated rewards, and strategic growth, Ascott continues to strengthen its position as a leader in the global hospitality industry.


Mangaluru International Airport Begins Terminal Expansion to Double Passenger Capacity by 2029

Mangaluru International Airport Begins Terminal Expansion to Double Passenger Capacity by 2029

By Manu Vardhan Kannan

Published on November 13, 2026

Mangaluru International Airport has commenced work on expanding its integrated terminal to handle the growing number of air travellers. The project is expected to increase the airport's annual passenger handling capacity from 2.5 million to 5.2 million by the end of 2029, according to airport authorities.

The expansion will add 27,100 square metres of built-up area on the eastern side of the existing terminal, while the current 48,574-square-metre facility will also undergo modifications to accommodate the rising passenger traffic.

The airport handled a record 2.55 million passengers during the 2025-26 financial year, crossing its originally planned annual capacity of around two million passengers. Passenger traffic has increased by nearly 42% over the last three years, rising from 1.79 million in 2022-23. The airport authorities expect passenger numbers to grow at an annual compound rate of around 9%, crossing four million by 2030-31.

As part of the expansion, the airport will improve several passenger facilities, including check-in counters, security screening, immigration, baggage handling, and arrival and departure areas. These improvements are expected to make passenger movement smoother and improve the overall airport experience.

The development will also introduce a public viewing gallery, which visitors can access after security clearance. An open-air recreational area overlooking the airfield and the Gurupura River valley is also part of the plans.

In addition to the terminal expansion, a separate multifunctional building is proposed to accommodate more than 800 vehicles through a multi-level parking facility. The building will also include office spaces, passenger amenities, food and beverage outlets and recreational facilities. A dedicated pedestrian bridge connecting the building to the terminal will feature travelators and buggy services to make movement easier for passengers.

The airport authorities said the expansion is being taken up considering Mangaluru's growing importance as a commercial, industrial, educational and healthcare centre in the region, along with the increasing demand for air travel across coastal Karnataka.

Once completed, the upgraded infrastructure is expected to improve passenger processing, support airport operations and accommodate future travel demand. The terminal expansion is scheduled to be completed by the end of 2029.


Palmonas Expands Mumbai Retail Presence with New Store in Bandra West

Palmonas Expands Mumbai Retail Presence with New Store in Bandra West

By Hariharan U

Published on November 11, 2026

Palmonas has expanded its retail presence in Mumbai with the opening of a new store on Turner Road in Bandra West, bringing its jewellery collections closer to shoppers ahead of the festive season.

The new outlet arrives during a busy period for festive shopping, offering customers a convenient destination to explore jewellery for celebrations, family gatherings, gifting and everyday styling.

The store features Palmonas’ range of Demi-fine® jewellery, 9KT Gold jewellery and Fine Silver designs. With collections spanning different styles and occasions, shoppers can explore everyday accessories alongside pieces suited to festive dressing and special moments.

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The opening reflects Palmonas’ continued focus on expanding its offline retail footprint across key urban markets. By establishing a presence in Bandra West, the brand aims to make its collections more accessible to customers who prefer exploring jewellery in a physical retail environment.

The festive season brings increased interest in occasion-ready accessories and gifting options. The new store adds another location for Mumbai shoppers to discover Palmonas’ offerings across its jewellery categories.

Store Details

  • Brand: Palmonas

  • Address: Shop No. 3, Ground Floor, 36, Turner Road, Bandra West, Mumbai, Maharashtra 400050


Pune Gas Opens 10th Experience Centre in Mangaluru, Expands Karnataka Presence

Pune Gas Opens 10th Experience Centre in Mangaluru, Expands Karnataka Presence

By Hariharan U

Published on November 11, 2026

Pune Gas has opened its 10th Experience Centre in Mangaluru, expanding its presence in Karnataka and bringing its commercial and industrial gas solutions closer to businesses across Dakshina Kannada and coastal Karnataka. The new facility is the company's second centre in the state, following its Bengaluru location.

The Pune Gas Mangaluru Experience Centre was inaugurated by D. Vedavyasa Kamath, Member of the Karnataka Legislative Assembly, Mangaluru City South, and S. Mukund Kamath, CMD, Ideal Ice Cream Pvt. Ltd.

The inauguration was attended by representatives from the oil and gas industry, including Sandeep Kumar Raina, LPG Territory Manager, BPCL, Mangaluru; Darshit Malviya, Manager – Sales, BPCL, Mangaluru; and Lakshmi M, CRM, HPCL. The centre will be locally managed by franchise partners Vindya Pai and Nithyanand Pai, with technical and leadership support from Pune Gas.

Mangaluru's Commercial and Industrial Energy Demand

Mangaluru and the wider Dakshina Kannada region have a diverse business base spanning hospitality, restaurants, seafood and marine products, cashew and food processing, chemicals, petrochemicals, fertilisers and manufacturing.

Industrial areas such as Baikampady, Yeyyadi, Ganjimutt and Karnad contribute to the region's commercial and manufacturing activity. Businesses across these sectors depend on reliable energy systems for commercial kitchens, process heating and other operational requirements.

The region's seafood and cashew industries also have export potential. The Ministry of Commerce and Industry has identified these products under Dakshina Kannada's District Export Hub designation, while Karnataka Tourism highlights the Mangaluru–Udupi region's coastal cuisine and seafood traditions.

For businesses operating in these sectors, efficient LPG systems can help improve fuel utilisation, reduce wastage and manage operating expenses.

Pune Gas Highlights Its Energy Efficiency Solutions

Speaking at the launch, Jesal Sampat, Executive Director and CEO, Pune Gas, said, “Improving energy efficiency is essential to helping businesses manage operating costs and enhance operational performance. Mangaluru and coastal Karnataka present an important opportunity for us to bring our engineering expertise closer to Dakshina Kannada's diverse and growing business community.”

He added that Pune Gas solutions were helping businesses save nearly ₹1,400 crore annually, according to the company's estimates, by addressing fuel inefficiencies. The new centre, he said, would make its technologies and technical expertise more accessible to businesses across the region.

Nithyanand Pai, Pune Gas Mangaluru Franchise Partner, highlighted the scale of commercial LPG consumption in Karnataka, estimating daily demand at approximately 850 metric tonnes, equivalent to around 44,000 commercial LPG cylinders. He said the franchise would focus on helping regional businesses optimise LPG consumption and reduce fuel wastage.

Inside the Mangaluru Experience Centre

The new centre offers businesses an opportunity to explore Pune Gas's commercial and industrial gas systems through product demonstrations and technical guidance. Its portfolio includes:

  • Dry-Type LPG Vaporizer: The company's patented, Made-in-India technology converts liquid LPG into gas for commercial and industrial applications. System sizing is tailored to individual operational requirements.

  • LPGenius Smart LPG Systems: An integrated LPG solution designed to improve fuel utilisation and maintain consistent operations. It addresses issues such as cylinder freezing and sweating and works with LOT (Liquid Off-Take) 47.5 kg cylinders. Pune Gas states that the system can deliver 20–30% savings on LPG costs, depending on operating conditions.

  • FuelFusion: A dual-fuel system that enables compatible diesel generator sets to operate using diesel and LPG. According to the company, it can reduce diesel consumption by up to 70%, depending on system compatibility and operating conditions, while supporting lower-emission operations.

  • LeakCheck and Handheld Sniffer: Gas leak detection solutions designed to help identify potential leaks and support timely corrective action.

  • GasTrain Pressure Regulation Systems: Precision-engineered systems that regulate gas pressure according to equipment and process requirements, supporting controlled gas delivery.

  • Gas Parts and Consumables: Components for commercial and industrial LPG and natural gas infrastructure, supported by technical guidance.

Pune Gas Experience Centre, Mangaluru

Address: Vindhya Appliances, Shop No. FF 10, Lotus Atharva, Ashok Nagar, near Urwa Marigudi, Mangaluru – 575006.

About Pune Gas

With a history spanning more than 40 years, Pune Gas designs, develops and implements gas-based energy systems for commercial and industrial applications. The company operates across India and 20 international markets, serving sectors including manufacturing, healthcare and hospitality.

Its portfolio includes LPG and natural gas systems aimed at improving energy efficiency, reducing operational costs and supporting the adoption of cleaner energy solutions.

For more information, visit Pune Gas.

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