Barista Coffee Leadership Brews Customer Connections in Delhi

Barista Coffee Leadership Brews Customer Connections in Delhi

By Nishang Narayan

Published on December 29, 2024

Barista Coffee, one of India’s most iconic homegrown coffee chains, took a unique approach to customer engagement with its leadership team stepping into store operations. At the vibrant Basant Lok Barista Café in Vasant Vihar, New Delhi, the CEO, Rajat Agrawal, and his senior management team donned aprons and served customers, brewed coffee, and interacted with patrons in a heartfelt gesture that strengthened bonds between the brand and its loyal clientele.

The initiative showcased Barista Coffee’s leadership team leading by example, with the aim of connecting directly with customers and gaining a deeper understanding of store-level operations. "This initiative was a fantastic opportunity for our leadership team to connect with the heart of our business – our customers and our store operations," said Rajat Agrawal, CEO of Barista Coffee. "By stepping into the shoes of our baristas, we not only gain valuable insights to improve our offerings but also celebrate the hard work of our store teams who are the backbone of Barista’s success."

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The event, held at the bustling Basant Lok Café, was well-received by customers who appreciated the opportunity to engage with Barista’s leadership team. The café’s lively ambiance added a touch of energy to the day, making it a memorable experience for everyone involved.

This initiative reaffirms Barista Coffee’s commitment to providing a top-tier coffee experience while maintaining strong connections with its customers. By stepping into the day-to-day operations, the leadership demonstrated their dedication to understanding the nuances of customer service and improving operations at every level.

About Barista Coffee:

Founded in 2000, Barista Coffee Company Limited set out to deliver a truly international coffee experience to Indian customers. With a warm and welcoming ambiance, Barista has become one of the leading espresso bar and café chains in India, offering a blend of global coffee culture and local flavors. Barista operates outlets across India and Sri Lanka, continuing its journey of redefining the coffee experience for its patrons.


India’s First Ultra-Luxe Immersive Gaming Arcade Unveiled at Phoenix Palladium

India’s First Ultra-Luxe Immersive Gaming Arcade Unveiled at Phoenix Palladium

By Manu Vardhan Kannan

Published on July 24, 2025

India has welcomed its first ultra-luxe immersive gaming arcade experience with the grand launch of The Game Palacio at Phoenix Palladium, Mumbai. Spanning over 26,280 sq. ft., the venue marks the 10th outlet of the experiential brand under Prasuk Jain Hospitality Ventures (PJH) and showcases a vision of grandeur, innovation, and elevated leisure.

This outlet redefines the idea of gaming arcades in India, offering six boutique bowling lanes, 80+ advanced arcade games, immersive VR zones, and India’s first-ever in-mall cigar room. With elegant interiors that blend Art Deco charm and old-world casino luxury, it features black marble textures, gold-trimmed archways, emerald lighting, and plush seating surrounding a custom-built 360° island bar.

From reimagined classics like Halo: Fireteam Raven and Tomb Raider to nostalgic favourites like Monopoly Roll-N-Go, the arcade offers entertainment for all ages and moods. Every aspect is designed for sensory indulgence, from mood lighting and architectural detail to curated sound and hospitality.

Culinary excellence matches the setting, with gourmet offerings such as Crabstick & Caviar and Cajun Blaze, and signature cocktails like the smoky Maracuya La Picante.

“The 10th Palacio is more than a location; it's a reflection of our evolution,” said Priyanka Jain, Marketing Director of PJH Ventures. Founder Prasuk Jain added, “Phoenix Palladium is the perfect canvas for our most refined expression yet. As we aim for 50, we are building destinations that echo with imagination and celebration.”

What began five years ago with a bold vision has now become a cultural benchmark. The Game Palacio stands today not merely as a gaming venue but as a luxury lifestyle destination, uniting immersive entertainment, gourmet dining, and nightlife under one iconic roof.


Nando’s Sets Mumbai Ablaze with Its OG PERi-PERi Flavours

Nando’s Sets Mumbai Ablaze with Its OG PERi-PERi Flavours

By Manu Vardhan Kannan

Published on July 24, 2025

A blockbuster has landed in Mumbai, and it’s flame-grilled to perfection! Nando’s has officially opened its flagship Casa in Kamala Mills, bringing its world-famous PERi-PERi flavours to the city for the first time.

After winning hearts across Delhi, Hyderabad, Bangalore, and Chennai, the launch marks a major milestone in Nando’s India journey. “From the start of our Joint Venture, we have been working to bring Nando's to Mumbai in a big way and are super excited to officially launch the Mumbai chapter,” said Sameer Bhasin, CEO of Nando’s India. “Mumbai is not just a commercial hub, but a city that thrives on community, culture, and connection. We see a beautiful synergy between the city's spirit and Nando's values.”

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Originating from a small suburb in Johannesburg in 1987, Nando’s became a global dining sensation with its signature flame-grilled PERi-PERi chicken. Today, it has over 1,250 Casas across 23 countries, including 500 in the UK alone.

The Kamala Mills launch represents more than just another outlet, it’s the official arrival of Nando’s in Mumbai, a city known for its food culture and vibrant energy. With this step, Nando’s now operates 18 Casas in 7 major Indian cities and plans to open 12 more this year. Over the next decade, the brand aims to grow to 100 outlets nationwide.

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Every Nando’s meal is made using fresh ingredients, free from artificial flavours and colours. Its PERi-PERi bastings and sauces, crafted from African Bird’s Eye Chili, lemon, garlic, and spices, allow guests to choose their heat level, from Lemon & Herb to Extra Hot.

What truly sets Nando’s apart is its bold mix of flavour, fire, and friendship. It’s more than just chicken, it’s an experience that connects people around the table.

Explore the taste of PERi-PERi at the newest hotspot in Kamala Mills or visit nandosindia.com to find your nearest Casa.


Tommy’s Bar Opens on Old Airport Road, Serving Cocktails, Cat Vibes, and Bangalore Nostalgia

Tommy’s Bar Opens on Old Airport Road, Serving Cocktails, Cat Vibes, and Bangalore Nostalgia

By Manu Vardhan Kannan

Published on July 24, 2025

In the heart of Bengaluru’s buzzing nightlife, Tommy’s has officially opened its doors on Old Airport Road, a refreshing return to the no-frills neighbourhood bar that feels as familiar as it is fun.

Tommy’s sits at a location steeped in history, once home to iconic spots like HAL Bar, Krupa’s, and Sai Krupa. Now, the reinvented space brings new energy while honouring its past with kitsch cat memorabilia, nostalgic music posters, and a Rock-Ola jukebox that takes requests, one of just four in India.

“Bangalore has always had a culture of everyday drinking, not in excess, but in ease,” said Sujay Venkatesh, Founder of Tommy’s. “With Tommy’s, we wanted to bring back that spirit of no pretence, just solid food, great drinks, and a place that remembers your regular.”

The vibe inside is unmistakably Bangalore: quirky, cool, and comforting. With sticker-covered windows, cassette-tiled walls, and a popcorn machine reminiscent of old single-screen theatres, the interiors make you smile while you sip.

From cocktails like Tommy’s Margarita, Batanga, and Strawberry Daiquiri to draught beers and rare whiskies, the bar menu is crowd-pleasing and extensive. The food strikes a nostalgic chord too, think egg bhurji, bheja masala, biryani, mutton seekh, and chilli cheese naan bites. It’s comfort food meets classic bar fare.

More than just a watering hole, Tommy’s is designed to be your go-to, whether it’s a quick post-work drink, a lazy weekend unwind, or a spot to let the jukebox play your story. Open seven days a week, it brings back the ease and charm of everyday bars, the kind that remember your name and your drink.

Address: 1st Floor, No.89, AM Plaza, HAL Old Airport Road, Murugeshpalya, Bengaluru, Karnataka 560017.

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