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By Nishang Narayan
Published on December 29, 2024
Barista Coffee, one of India’s most iconic homegrown coffee chains, took a unique approach to customer engagement with its leadership team stepping into store operations. At the vibrant Basant Lok Barista Café in Vasant Vihar, New Delhi, the CEO, Rajat Agrawal, and his senior management team donned aprons and served customers, brewed coffee, and interacted with patrons in a heartfelt gesture that strengthened bonds between the brand and its loyal clientele.
The initiative showcased Barista Coffee’s leadership team leading by example, with the aim of connecting directly with customers and gaining a deeper understanding of store-level operations. "This initiative was a fantastic opportunity for our leadership team to connect with the heart of our business – our customers and our store operations," said Rajat Agrawal, CEO of Barista Coffee. "By stepping into the shoes of our baristas, we not only gain valuable insights to improve our offerings but also celebrate the hard work of our store teams who are the backbone of Barista’s success."
The event, held at the bustling Basant Lok Café, was well-received by customers who appreciated the opportunity to engage with Barista’s leadership team. The café’s lively ambiance added a touch of energy to the day, making it a memorable experience for everyone involved.
This initiative reaffirms Barista Coffee’s commitment to providing a top-tier coffee experience while maintaining strong connections with its customers. By stepping into the day-to-day operations, the leadership demonstrated their dedication to understanding the nuances of customer service and improving operations at every level.
About Barista Coffee:
Founded in 2000, Barista Coffee Company Limited set out to deliver a truly international coffee experience to Indian customers. With a warm and welcoming ambiance, Barista has become one of the leading espresso bar and café chains in India, offering a blend of global coffee culture and local flavors. Barista operates outlets across India and Sri Lanka, continuing its journey of redefining the coffee experience for its patrons.
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By Hariharan U
Published on June 18, 2026
Harajuku Bakehouse in Mumbai’s BKC is set to transform into a vibrant matcha-inspired playground this weekend as it partners with Glow Glossary for a limited-time immersive pop-up experience from 19 to 21 June 2026.
The three-day event brings a curated selection of specialty matcha beverages, including Mango Matcha, Strawberry Matcha, and Coconut Oat Matcha, designed to highlight bold flavours and visual appeal. Guests can also pair their drinks with signature Japanese-inspired bakes such as Matcha Melon Pan, Mochis, and other artisanal desserts from the café’s Tokyo-inspired menu.
Beyond food and beverages, the experience extends into interactive elements designed to engage visitors throughout their visit. These include a live charm bracelet station for custom accessories, a café-wide crossword challenge, and scratch cards offering surprise rewards and offers.
Positioned as more than a café visit, the Glow Glossary x Harajuku Bakehouse pop-up blends food, design, and interactive storytelling to create a multi-sensory weekend experience for guests in Mumbai.
ITC Ltd has announced the launch of Ultra Mintz, a premium sugar-free mint range aimed at meeting the rising demand for sophisticated and convenient on-the-go freshness products in India.
The new offering comes in two variants - Strong Peppermint and Sensational Strawberry, combining bold flavour profiles with a refined taste experience. Designed for modern consumers, Ultra Mintz is packaged in a sleek, pocket-friendly tin that reflects a more premium and stylish identity.
According to the company, the launch is aligned with growing consumer interest in high-quality adult confectionery that blends convenience with enhanced product experience. Ultra Mintz aims to provide a refreshing solution for everyday moments such as travel, meetings, post-meal freshness, and quick refresh breaks.
Priced at ₹150, Ultra Mintz is currently available across leading quick-commerce platforms and select retail stores, marking ITC’s continued expansion in the confectionery and premium mint segment.
By Manu Vardhan Kannan
Mumbai's Pa Pa Ya is celebrating International Sushi Day with a special invitation for sushi enthusiasts to enjoy a day dedicated to one of the world's most loved Japanese delicacies.
Known for its contemporary approach to Asian cuisine, Pa Pa Ya offers guests an opportunity to savour a selection of expertly crafted sushi, ranging from timeless classics to innovative signature creations. The celebration highlights the artistry, precision, and flavours that have made sushi a favourite among food lovers across the globe.
Whether guests prefer traditional rolls or enjoy exploring modern interpretations, the restaurant's menu caters to a variety of tastes, delivering a dining experience that combines creativity with authentic flavours.
Adding to the occasion is Pa Pa Ya's vibrant and stylish ambience, creating the perfect setting for friends, families, and sushi enthusiasts to come together and celebrate International Sushi Day.
With a focus on quality ingredients, skilled craftsmanship, and memorable dining experiences, Pa Pa Ya continues to be a preferred destination for those looking to enjoy exceptional sushi in a contemporary setting.
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