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By Nishang Narayan
Published on December 29, 2024
Barista Coffee, one of India’s most iconic homegrown coffee chains, took a unique approach to customer engagement with its leadership team stepping into store operations. At the vibrant Basant Lok Barista Café in Vasant Vihar, New Delhi, the CEO, Rajat Agrawal, and his senior management team donned aprons and served customers, brewed coffee, and interacted with patrons in a heartfelt gesture that strengthened bonds between the brand and its loyal clientele.
The initiative showcased Barista Coffee’s leadership team leading by example, with the aim of connecting directly with customers and gaining a deeper understanding of store-level operations. "This initiative was a fantastic opportunity for our leadership team to connect with the heart of our business – our customers and our store operations," said Rajat Agrawal, CEO of Barista Coffee. "By stepping into the shoes of our baristas, we not only gain valuable insights to improve our offerings but also celebrate the hard work of our store teams who are the backbone of Barista’s success."
The event, held at the bustling Basant Lok Café, was well-received by customers who appreciated the opportunity to engage with Barista’s leadership team. The café’s lively ambiance added a touch of energy to the day, making it a memorable experience for everyone involved.
This initiative reaffirms Barista Coffee’s commitment to providing a top-tier coffee experience while maintaining strong connections with its customers. By stepping into the day-to-day operations, the leadership demonstrated their dedication to understanding the nuances of customer service and improving operations at every level.
About Barista Coffee:
Founded in 2000, Barista Coffee Company Limited set out to deliver a truly international coffee experience to Indian customers. With a warm and welcoming ambiance, Barista has become one of the leading espresso bar and café chains in India, offering a blend of global coffee culture and local flavors. Barista operates outlets across India and Sri Lanka, continuing its journey of redefining the coffee experience for its patrons.
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By Hariharan U
Published on September 3, 2025
Sterling Holiday Resorts has announced the opening of The Malabar, its new fine dining specialty restaurant at Sterling Wayanad, Sulthan Bathery. Designed as a destination dining concept, the restaurant highlights Kerala’s culinary heritage through heirloom dishes, cultural storytelling, and refined service rituals.
The launch was celebrated with a cultural showcase featuring floral arrangements, a puja ceremony, a Theyyam performance, a spice garden tour, and an evening of live Sufi music paired with a curated dinner reflecting the restaurant’s philosophy of food as theatre.
The Malabar’s compact, story-driven menu offers signature dishes like Chemeen Biryani, Erachi Puttu, Malabar Mango Cloud Fish, and Koonthal Nirachathu, along with forgotten classics such as Chakka Pathiri Nirachathu. Vegetarian highlights include Koon Curry, Raw Jackfruit Cutlets, Mathanga Erissery, and Cheera Parippu Curry, each plate designed with authenticity and cultural resonance.
Commenting on the launch, Mr. Dileep Nair, Head of Operations at Sterling, said, “The Malabar was built on the voice of our guests. Insights showed a clear demand for authentic Kerala heirloom cuisine in a ₹700+ crore fine-dining market with no regional leader. The Malabar answers with authentic recipes, theatrical service, and a fine-dining format that creates recall and loyalty”.
This marks Sterling’s second major concept-driven restaurant, following Amo Odisha in Puri (2024). The Malabar strengthens Sterling’s vision of transforming dining into a strategic asset across destinations by blending heirloom dishes, local rituals, and sensory immersion.
By Manu Vardhan Kannan
Welcomhotel by ITC Hotels, Richmond Road, Bengaluru, is celebrating Teacher’s Day on September 5th, 2025, with a thoughtful dining experience dedicated to teachers. The initiative highlights the invaluable contribution teachers make in shaping lives and inspiring dreams.
As part of the celebration, the hotel is extending a special 20% savings exclusively for teachers, allowing them to enjoy a memorable evening with fine dining and warm hospitality. Guests can choose from buffet and à la carte dinner options at the Mahjong Room and WelcomCafe Jacaranda, where carefully curated menus promise a delightful culinary experience.
The offer is valid on September 5th, 2025, from 7:00 pm to 11:30 pm. Teachers are required to present a valid institutional ID to avail the benefit.
For reservations, guests can email mytable.whbengaluru@itchotels.com to secure their table for this special occasion.
This celebration reflects Welcomhotel Bengaluru’s commitment to honouring teachers while creating moments of joy through exceptional hospitality.
Published on September 2, 2025
Bengaluru witnessed a first-of-its-kind dining experience as Ironhill India, the world’s largest microbrewery chain, unveiled the debut edition of its signature concept, The Alchemy Table at Ironhill Marathahalli.
Designed for an intimate gathering of food lovers, influencers, and beer enthusiasts, the evening blended storytelling, craft brews, and chef-curated pairings into an immersive culinary journey.
Led by Chef Syamal Raju Annamneedi, Corporate Chef at Ironhill India, and Soundera Rajan, Corporate Brewmaster, guests were guided through a sensory exploration of flavors, aromas, and brewing processes.
Ironhill’s signature brews, including previews of upcoming creations, were paired with bite-sized, flavorful dishes spanning starters, mains, and desserts. Each pairing was designed to enhance the umami effect, creating indulgent, memorable bites.
The evening also included an exclusive brewery tour, where the brewmaster explained ingredient selection, brewing techniques, and the delicate balance between food and beer. The interactive session sparked conversations, laughter, and genuine curiosity, transforming dinner into a theatre of flavors.
Inspired by mythology and the idea of alchemy, the concept celebrates transformation, turning simple ingredients into extraordinary experiences. The décor reflected this ethos, with gold accents, glowing candles, floral arrangements, celestial motifs, and curated hops displays that filled the air with fragrance and story.
Teja Chekuri, Managing Partner of Ironhill India, shared:
“With The Alchemy Table, our vision is to go beyond dining and create an immersive experience where every dish is thoughtfully paired, every pint reflects innovation, and every interaction deepens appreciation for the craft. The response has been incredible, and we look forward to curating this experience month after month.”
After the overwhelming success of its debut, The Alchemy Table will return on September 20th and 21st, 2025, at Ironhill Marathahalli and Ironhill Kanakapura. Guests can expect fresh brews, a newly crafted menu, inventive pairings, and the same captivating storytelling that defines Ironhill India’s philosophy.
From engaging Q&A sessions to shared laughter over experimental flavors, the launch edition proved one thing, Ironhill India is redefining how Bengaluru experiences craft beer and fine dining.
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