Barun Gupta Takes the Helm at Expo Inn Suites and Convention as New General Manager

Barun Gupta Takes the Helm at Expo Inn Suites and Convention as New General Manager

By Author

Published on November 16, 2023

Expo Inn Suites and Convention is set to embark on a new chapter with the appointment of Barun Gupta as its General Manager. Gupta, a seasoned veteran in the hospitality industry, brings a dynamic blend of experience and innovation to the table, having worked with prestigious international brands such as Accor, Marriott, IHG, and Hyatt.

Gupta's illustrious career is marked by a series of successful stints where he showcased his exceptional skills in marketing, operations, and public relations. Known for his strategic approach and passion for excellence, he has earned a reputation for transforming hospitality businesses into profitable and forward-thinking entities.

His ability to steer operations towards profitability is not just limited to strategic marketing and product enhancement. Gupta has excelled in P&L management, and his expertise extends to overseeing hotel openings and significant re-branding initiatives. His knack for turning challenges into opportunities has been a hallmark of his career, making him a valuable asset to the establishments he has led.

What sets Gupta apart is his adaptability to different hotel chains' unique styles and ethos and his commitment to delivering the best for guests, clients, and owners. He is highly regarded for his meticulous planning, intuitive decision-making, and foresight. Living by the guiding principle, "Don't find customers for your products - find products for your customers," Gupta has consistently tailored programs, packages, and platforms to meet the evolving needs of his clients.

Gupta's relentless pursuit of unexplored markets and bold ventures has garnered him numerous accolades. He has been recognized as one of the 100 most influential people in the event industry and honored by Marriott Hotels as the Leader of National Sales. Starwood Hotels awarded him the Gold Star Award, and the Outbound Tour Operators Association of India recognized him for his outstanding contributions to tourism.

In his new role at Expo Inn Suites and Convention, Gupta is particularly excited about the prospects in the MICE (Meetings, Incentives, Conferences, and Exhibitions) business, an area that has seen significant evolution over the last two decades. "My latest tenure as the general manager of Expo Inn Suites and Convention has rekindled and focused my interest in the MICE business, which has emerged as a prominent player in the world of hospitality," said Gupta.

As Gupta steps into his role at Expo Inn Suites and Convention, the hospitality industry watches with anticipation to see how his innovative strategies and transformative leadership will propel the establishment to new heights in the competitive world of hospitality.


The St. Regis Goa Resort Welcomes Shanti Sanga as Reservations Manager

The St. Regis Goa Resort Welcomes Shanti Sanga as Reservations Manager

By Nishang Narayan

Published on July 16, 2024

The St. Regis Goa Resort is pleased to announce the appointment of Shanti Sanga as its new reservations manager. With over 11 years of distinguished service in the hospitality industry, Sanga brings a wealth of experience and a proven track record of excellence to the team.

Shanti Sanga began her career with management training in front office at Clarks Exotica, Convention Resort & Spa, Bengaluru, and has since held key roles at Taj MG Road Bengaluru, Four Points by Sheraton, Pune, and Sheraton Grand Bengaluru Whitefield Hotel & Convention Center. Her exceptional contributions in these roles have been widely recognized.

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Having previously worked with Marriott International, Sanga is well-acquainted with the standards of excellence expected in the industry. She is particularly drawn to The St. Regis Goa Resort's unique location, surrounded by lush greenery, rivers, lagoons, and the beach. She leads by being cooperative and supportive and believes in fostering an environment where team members feel valued and accountable.

"We are truly excited to have Shanti join our team. Her extensive experience and passion for excellence align perfectly with our commitment to providing outstanding guest experiences. Shanti's innovative approach and dynamic leadership will undoubtedly enhance our reservations operations and contribute significantly to our resort’s ongoing success," said Satish Kumar, General Manager of The St. Regis Goa Resort.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by the signature St. Regis Butler Service.


Phil Cordell, A Hilton Veteran, Retires After 40-Year Career

Phil Cordell, A Hilton Veteran, Retires After 40-Year Career

By Nithyakala Neelakandan

Published on July 16, 2024

Phil Cordell, a seasoned executive with Hilton, is retiring after an impressive 40-year tenure with the company. Hilton has announced that Cordell will transition to an advisory role, starting in July, where he will mentor and coach the Hilton team.

Cordell’s journey with Hilton began in high school as a bellman. His dedication and hard work led him to become the general manager of the second Hampton Hotel in 1983. Over the next two decades, he played a pivotal role in expanding Hilton’s All Suites and Focused Service brands, particularly growing the Hampton by Hilton brand into a global leader with over 2,300 hotels in 29 countries by the end of his tenure.

Cordell was instrumental in launching the first Hampton hotel in China in 2015, showcasing his ability to adapt Hilton’s brand to international markets. His leadership extended beyond Hampton, contributing significantly to the success of other Hilton brands such as Hilton Garden Inn, Embassy Suites, and Homewood Suites.

In his latest role as Global Head of Lifestyle and New Brand Development, Cordell spearheaded the creation and launch of several innovative brands, including Home2 Suites, Tru, Motto, Tempo, and Spark. Notably, Spark achieved the fastest announcement-to-market timeline in Hilton’s history, debuting its first hotel just ten months after the brand was announced.

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Cordell’s departure marks the end of an era, but his legacy will continue to influence Hilton’s growth. Kevin Osterhaus, who recently joined Hilton as President of Global Lifestyle Brands, will succeed Cordell. Osterhaus will oversee the development of several Hilton brands, including Canopy by Hilton, Curio Collection by Hilton, Graduate by Hilton, Motto by Hilton, Tapestry Collection by Hilton, and Tempo by Hilton. Osterhaus brings experience from his previous role as President of Graduate Hotels, which Hilton acquired earlier this year.

Beyond brand development, Cordell played a crucial role in establishing the Hilton CleanStay program, which set new standards for cleanliness and safety during the pandemic. This initiative has been widely recognized for enhancing guest confidence and ensuring safe hotel stays.

Chris Silcock, Hilton’s President of Global Brands and Commercial Services, expressed gratitude for Cordell’s contributions in an internal letter: “As Phil transitions into an advisory role, let us take this opportunity to express our gratitude for his exceptional leadership, mentorship, and friendship. His legacy of innovation, growth, and genuine ‘Hamptonality’ service will continue to inspire us for years.”

Cordell’s career at Hilton is a testament to his dedication, innovative spirit, and commitment to excellence. His move to an advisory role will ensure that his experience and insights continue to benefit Hilton as the company evolves and expands.

Image Credit: Getty Images


Pacific Mall NSP Pitampura Presents "Unplugged Season 4" — A Celebration of Musical Talent

Pacific Mall NSP Pitampura Presents "Unplugged Season 4" — A Celebration of Musical Talent

By Nishang Narayan

Published on July 15, 2024

Pacific Mall NSP Pitampura is thrilled to announce the highly anticipated event, "Unplugged Season 4," which will showcase the region's top musical talents. The event kicks off with a one-day audition on July 13th, 2024, followed by the grand finale on July 20th, 2024.

"Unplugged Season 4" invites participants in three categories: Solo, Duo, and Group, across a variety of instruments, including Guitar, Drums, and more. Contestants can perform songs in English or Hindi or showcase their original compositions and perform multiple genres such as Rock, Jazz, Blues, Fusion/Indie-Fusion, and Classical, promising a diverse musical extravaganza.

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Abhishek Bansal, Executive Director, Pacific Group, expressed his excitement: "We are excited to host 'Unplugged Season 4' at Pacific Mall NSP and look forward to witnessing extraordinary performances from talented musicians. The competition promises to be fierce and exhilarating. The event not only aims to discover new musical talents but also to provide a platform for artists to showcase their creativity and passion for music."

Participants and spectators alike can expect a vibrant and engaging atmosphere as Pacific Mall NSP Pitampura transforms into a hub of musical excellence. "Unplugged Season 4" is set to be a memorable celebration of artistic expression and talent.

For more information about the event and registration details, visit the official website of Pacific Mall NSP Pitampura or follow their social media channels.

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