Kempegowda International Airport Bengaluru (BLR Airport) has created history by becoming the first airport in India, and among a select group worldwide, to achieve Level 2 Accreditation under Airports Council International’s (ACI) Accessibility Enhancement Accreditation (AEA) programme.

This achievement highlights BLR Airport’s dedication to embedding inclusivity across its infrastructure, services, and passenger experiences, ensuring smoother and more dignified journeys for travellers with reduced mobility and disabilities. The AEA programme is the only global initiative that benchmarks and improves accessibility in air travel, evaluating airports on their policies, facilities, services, and governance frameworks.

By reaching Level 2 Accreditation, BLR Airport has reaffirmed its commitment to continuous improvement, making accessibility a central part of its long-term strategies and operational framework. A dedicated accessibility committee, consisting of airport stakeholders, drives initiatives to enhance facilities and mobility solutions for Persons with Reduced Mobility (PRMs) and Persons with Disabilities (PwDs). Continuous staff training further ensures that assistance remains empathetic, professional, and personalised.

Speaking on the recognition, Satyaki Raghunath, Chief Operating Officer, Bangalore International Airport Ltd, said:

“We are honoured to be awarded the Level 2 Accreditation under ACI’s Airport Accessibility Enhancement programme. At BLR Airport, accessibility is not just a measure of infrastructure, but a reflection of our belief that travel should be inclusive, seamless, and experiential for every passenger. This milestone is the result of the tireless dedication of our entire team and the invaluable guidance from ACI, reinforcing our vision of building an airport that truly serves everyone. While we celebrate this achievement, we see it as a step forward in our continuous journey to make every traveller feel welcomed and valued at BLR Airport.”

BLR Airport has already pioneered several firsts in India, including the Sunflower Lanyard scheme launched in 2022 to support passengers with hidden disabilities, and the introduction of a sensory room for neurodivergent travellers, the first of its kind at an Indian airport. These initiatives, along with global collaborations and partnerships with government agencies and advocacy groups, further strengthen its role as a leader in building barrier-free, inclusive air travel.

With this recognition, Kempegowda International Airport Bengaluru reinforces its position as a pioneer in accessibility and inclusivity, advancing the vision of making aviation universally welcoming for all passengers.