Bhagwan Balani Takes the Helm as General Manager at ITC Maratha Hotel, Mumbai

Bhagwan Balani Takes the Helm as General Manager at ITC Maratha Hotel, Mumbai

By Author

Published on October 30, 2023

In a significant development in the world of luxury hospitality, Bhagwan Balani, an industry veteran with over 28 years of experience, has been appointed as the General Manager of the prestigious ITC Maratha, Luxury Collection Hotel in Mumbai. This marks a significant milestone in both Bhagwan's career and the hotel's journey.

Over the past ten years, Bhagwan Balani has held the distinguished position of General Manager at various luxury hotels. He has left his mark on renowned establishments such as The Leela, Hyatt, and Hilton, consistently upholding the highest standards of luxury service while ensuring robust business performance.

As General Manager, Bhagwan's primary focus will be on driving revenue and maintaining ITC Maratha's reputation as a trusted Indian hospitality brand with 22 years of operational excellence. Ensuring guest satisfaction remains paramount at the ITC Maratha, Luxury Collection Hotel in Mumbai.

Bhagwan Balani's remarkable achievements have garnered well-deserved recognition. He was honored as "Mumbai's Best General Manager" by CMO Asia in July 2023, and he received the title of "Top Most Hospitality Icon as General Manager" from the World Leadership Congress & Awards in March 2022. Bhagwan has also received accolades from Hospitality Superstars, an event hosted by the World Federation of Hospitality Professionals & Stars of the Industry Group, in February 2018, February 2019, and February 2020.

Bhagwan's performance-driven approach, combined with his dedication to guest service and effective people management, led to him being named the "Best General Manager" at the Haute Grandeur Global Hotel Awards in 2017. Under his leadership, the hotels he managed received numerous accolades at prestigious events like the Global Spa Awards, World Luxury Hotel Awards, Conde Nast Traveler Readers Travel Awards, and GeoSpa Asia Spa India Awards, to name just a few.


Luisa Lalli Takes the Lead at Ozen Mansion Kolkata

Luisa Lalli Takes the Lead at Ozen Mansion Kolkata

By Nithyakala Neelakandan

Published on April 14, 2024

The Ozen Collection proudly announces the appointment of Luisa Lalli as Vice President of Operations and General Manager of Ozen Mansion Kolkata, its highly anticipated luxury city hotel in India.

Luisa Lalli joins The Ozen Collection with a wealth of experience, having previously excelled as General Manager at the brand's resorts in the Maldives. This appointment reaffirms The Ozen Collection's commitment to empowering women in senior positions, a culture it has long championed across its properties, including Ozen Life Maadhoo and Ozen Reserve Bolifushi.

With over two decades of experience in the hospitality industry, Luisa brings a proven track record of delivering exceptional guest experiences and operational excellence. Her leadership at Ozen Mansion Kolkata promises to set new benchmarks in luxury hospitality, further enhancing the brand's reputation for refined elegance and unparalleled service.

Luisa expresses her excitement about leading the team at Ozen Mansion Kolkata, emphasizing the city's vibrant energy and rich cultural heritage as the perfect backdrop for the hotel's personalized indulgent experiences. With plans to recruit approximately 700 employees, diversity and inclusivity are at the forefront of her hiring strategy, ensuring an inclusive environment for all team members.

Nestled within 6 acres of lush gardens in Kolkata's prime New Town area, Ozen Mansion Kolkata promises guests an unforgettable stay. With 235 lavish rooms and suites, impressive lounges, and expansive event spaces, the hotel is poised to become the city's premier venue for celebrations and luxury experiences.

As Luisa Lalli takes the helm at Ozen Mansion Kolkata, she embarks on a journey to redefine luxury hospitality in India's bustling metropolis. With her vision, experience, and dedication to inclusivity, she is set to lead the team towards a grand opening on July 7, 2024, marking a new chapter of refined elegance and excellence in Kolkata's hospitality landscape.


Sharoni Sharma is the New Director of Operations at The Westin Goa

Sharoni Sharma is the New Director of Operations at The Westin Goa

By Nithyakala Neelakandan

Published on April 13, 2024

With a career spanning over 15 years in the hospitality industry, Sharoni Sharma has assumed the role of Director of Operations at The Westin Goa. Her extensive experience encompasses key positions held at prestigious establishments such as The Leela Palace Jaipur, The Roseate, and JW Marriott Bangalore, making her a seasoned leader in the field.

In her new capacity, Sharoni shoulders the responsibility of overseeing the hotel's day-to-day operations, ensuring strict adherence to brand standards, and crafting exceptional guest experiences tailored to their diverse needs. Her leadership style, honed through years of experience, coupled with her deep understanding of hotel operations, positions her as an invaluable addition to the team.

“We are thrilled to welcome Sharoni to our team,” expressed Harish Gopalakrishnan, General Manager at The Westin Goa. “Her extensive background in Food & Beverage operations and her proven track record in the hospitality industry make her the ideal candidate to lead our operations. With her at the helm, we are confident that The Westin Goa will continue to exceed guest expectations and set new standards of excellence.”


Syed Tauseef Ahmed Joins Four Seasons Hotel Bengaluru as Director of Catering

Syed Tauseef Ahmed Joins Four Seasons Hotel Bengaluru as Director of Catering

By Nithyakala Neelakandan

Published on April 11, 2024

Four Seasons Hotel Bengaluru recently welcomed Syed Tauseef Ahmed as its new Director of Catering, marking a significant addition to the esteemed hotel's team. With over 15 years of experience in the hospitality industry, Syed brings a wealth of expertise and a strong commitment to service excellence. His appointment reflects Four Seasons' dedication to delivering exceptional guest experiences and upholding its reputation for excellence.

Syed's career journey showcases his strategic leadership and innovative thinking, highlighted by his previous roles at renowned establishments such as ITC Hotels Bengaluru, Jumeirah Zabeel Saray Dubai, and Taj West End Bengaluru. His extensive experience in managing catering operations and driving revenue growth has consistently exceeded guest expectations.

In his new role, Syed will oversee all catering operations at Four Seasons Hotel Bengaluru, ensuring seamless event execution and personalized guest experiences. With his passion for responsible luxury and environmental sustainability, Syed is poised to elevate the hotel's catering services to new heights of success under his capable leadership.

The team at Four Seasons Hotel Bengaluru is excited to have Syed on board and looks forward to the positive impact he will bring to the catering segment. As Syed himself expresses, he is eager to contribute to the continued success and reputation of the iconic Four Seasons brand, creating memorable experiences for guests and driving growth in the catering sector.

With Syed Tauseef Ahmed at the helm of catering operations, Four Seasons Hotel Bengaluru is poised to redefine excellence in hospitality, ensuring that every guest's experience is nothing short of exceptional.

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