In a significant development in the world of luxury hospitality, Bhagwan Balani, an industry veteran with over 28 years of experience, has been appointed as the General Manager of the prestigious ITC Maratha, Luxury Collection Hotel in Mumbai. This marks a significant milestone in both Bhagwan's career and the hotel's journey.

Over the past ten years, Bhagwan Balani has held the distinguished position of General Manager at various luxury hotels. He has left his mark on renowned establishments such as The Leela, Hyatt, and Hilton, consistently upholding the highest standards of luxury service while ensuring robust business performance.

As General Manager, Bhagwan's primary focus will be on driving revenue and maintaining ITC Maratha's reputation as a trusted Indian hospitality brand with 22 years of operational excellence. Ensuring guest satisfaction remains paramount at the ITC Maratha, Luxury Collection Hotel in Mumbai.

Bhagwan Balani's remarkable achievements have garnered well-deserved recognition. He was honored as "Mumbai's Best General Manager" by CMO Asia in July 2023, and he received the title of "Top Most Hospitality Icon as General Manager" from the World Leadership Congress & Awards in March 2022. Bhagwan has also received accolades from Hospitality Superstars, an event hosted by the World Federation of Hospitality Professionals & Stars of the Industry Group, in February 2018, February 2019, and February 2020.

Bhagwan's performance-driven approach, combined with his dedication to guest service and effective people management, led to him being named the "Best General Manager" at the Haute Grandeur Global Hotel Awards in 2017. Under his leadership, the hotels he managed received numerous accolades at prestigious events like the Global Spa Awards, World Luxury Hotel Awards, Conde Nast Traveler Readers Travel Awards, and GeoSpa Asia Spa India Awards, to name just a few.