Booking.com Unveils Insights to Improve Travel for Neurodivergent Travellers in India

Booking.com Unveils Insights to Improve Travel for Neurodivergent Travellers in India

By Manu Vardhan Kannan

Published on March 20, 2025

Booking.com, as part of its ongoing mission to make travel easier for all, has released new research highlighting the travel challenges faced by Indian neurodivergent travellers and the innovative solutions they seek for a more inclusive and stress-free journey.

The study, launched during Neurodiversity Celebration Week, reveals that while 79% of neurodivergent Indian travellers feel that current support meets their basic needs, 68% still experience difficulties, calling attention to the need for better industry-wide support, clearer communication, and a more thoughtful approach to inclusivity.

The report sheds light on essential areas where travellers are seeking change:

Travel rehearsals: A significant 74% of neurodivergent Indian travellers want access to ‘travel rehearsals’ — simulated scenarios that help them prepare for their journey beforehand. This could prompt airlines to introduce advance check-in, boarding walkthroughs, and familiarisation experiences. Attractions could also benefit by disclosing sensory-intense areas like strobe-lit zones prior to visits.

Sensory-friendly spaces: More than three-quarters (77%) are asking for sensory rooms where they can regulate their environment, while 74% would like more designated quiet spaces in locations like airports and hotels. In addition, 75% would like hotels and airlines to offer ‘block out noise’ amenities such as noise-canceling headphones or white noise machines as part of their standard offerings.

More inclusive design: The research also points to a demand for more inclusive accommodation options, with 76% requesting advance floor plans and contact-free check-ins. Meanwhile, 75% are looking for airlines to enhance cabin layouts to improve physical comfort and personal space.

On an industry level, 77% of respondents emphasise the importance of specialised training for travel professionals to better understand and meet neurodivergent needs.

AI-driven navigation tools: The research highlights optimism about technology’s role in reshaping the travel landscape. Almost four in five (79%) believe AI-powered tools could help reduce travel-related anxiety by providing real-time updates, navigating delays, and pointing them toward quieter, less stimulating areas within busy airports or hotels. This demand for personalised, tech-enabled solutions could help bridge accessibility gaps on a larger scale.

Commenting on the findings, Santosh Kumar, Country Manager for India, Sri Lanka, Maldives and Indonesia at Booking.com, said, “Every traveller’s experience is unique and our findings reveal numerous opportunities to better understand the challenges neurodivergent travellers face. At Booking.com, we believe that travel should be a positive experience for everyone. While hotels and airports are working towards adapting to neurodivergent needs, by sharing these insights, we hope to inspire industry-wide collaboration, creativity and innovation, ultimately building a travel environment that's more inclusive and welcoming for all.”

Through collaborative efforts and tech-enabled solutions, the travel industry is poised to deliver a more seamless, accessible, and meaningful experience for neurodivergent travellers across India.


Karanveer Singh and Pawan Mudgal of Amritara Hotels & Resorts Win Outstanding Leadership Awards 2025

Karanveer Singh and Pawan Mudgal of Amritara Hotels & Resorts Win Outstanding Leadership Awards 2025

By Manu Vardhan Kannan

Published on August 22, 2025

Amritara Hotels & Resorts’ leaders, Mr. Karanveer Singh and Mr. Pawan Mudgal, have been honored with the Outstanding Leadership Awards 2025 by MakeMyTrip. The event, hosted by MakeMyTrip in Gurgaon on 7th August 2025, recognized individuals who have demonstrated exceptional leadership and an unwavering commitment to excellence in the hospitality industry.

The award celebrates visionary leadership, innovation, and commitment to excellence in the hospitality industry. Both leaders have played pivotal roles in driving Amritara Hotels & Resorts to new heights in customer satisfaction, revenue growth, and brand positioning.

Mr. Karanveer Singh, with his expertise in revenue management and strategic planning, has been instrumental in elevating the performance of Amritara properties, consistently ensuring top rankings in competitive markets. His innovative approach towards pricing, distribution, and customer engagement has set new benchmarks for the brand.

Mr. Pawan Mudgal, with his extensive leadership experience and sharp business acumen, has been a driving force in strengthening Amritara’s market presence. His ability to align teams with the brand’s vision and his relentless pursuit of operational excellence have contributed immensely to the group’s success.

Speaking on the recognition, the awardees expressed their gratitude to MakeMyTrip and dedicated the honor to the hard work and dedication of the Amritara Hotels & Resorts team.

"This award is not just a personal achievement, but a reflection of the collective efforts of our incredible team at Amritara Hotels & Resorts. Together, we are committed to redefining hospitality with innovation, authenticity, and exceptional guest experiences," said Mr. Singh and Mr. Mudgal in a joint statement.

The Outstanding Leadership Award 2025 reinforces Amritara Hotels & Resorts’ commitment to excellence and further strengthens its position as one of India’s leading hospitality brands.


Akasa Secures ₹1,200 Crore Investment to Fuel Global Expansion Plans

Akasa Secures ₹1,200 Crore Investment to Fuel Global Expansion Plans

By Manu Vardhan Kannan

Published on August 22, 2025

Akasa, India’s youngest airline, has successfully completed a fresh investment transaction of about ₹1,200 crore, welcoming new investors such as Premji Invest, 360 ONE Asset, and the investment office of Ranjan Pai. The Jhunjhunwala family, an existing investor, also infused additional capital into the airline.

The airline, which began operations three years ago, announced that the closure of this funding round followed the receipt of all requisite regulatory approvals. Despite facing losses like most startup airlines, Akasa has ambitious plans for expansion, with a fleet of 30 aircraft currently in service and 190 Boeing 737s on order.

Akasa termed this investment a “significant milestone” in its growth journey and shared its aspiration to be among the top 30 airlines in the world by the end of this decade. The funds will be directed toward expanding operations, enhancing customer experience, and investing in safety, reliability, and advanced technology.

Vinay Dube, founder and CEO of Akasa, expressed gratitude to both new and existing investors, saying, “We warmly welcome our new investors to the Akasian family and deeply appreciate their confidence in our team. Their support affirms our vision and strengthens our ability to scale sustainably while keeping customers and employees at the heart of our operations. We remain especially grateful to the Jhunjhunwala family for not just helping us take flight but for their continued belief in our dream to redefine air travel in India.”

Manoj Jaiswal of Premji Invest highlighted the growth potential of Indian aviation, stating, “We are excited to partner with Akasa, India's fastest growing airline, in its next phase of growth. We believe Indian aviation industry has strong growth potential, domestically and beyond. Team Akasa is brilliantly positioned to execute on this opportunity.”

Umesh Agrawal, fund manager of 360 ONE Asset, added, “We are elated to partner with Akasa Air at a time when India’s aviation sector is poised for tremendous growth. This investment will support Akasa Air’s mission to build a customer centric airline.”

Shyam Powar, chief investment officer at Claypond Capital, also expressed confidence, saying, “What excites us is not just the scale of the opportunity, but the passion and purpose with which the team is building this airline. We are proud to back Akasa and look forward to supporting them in their journey to build a world class airline from India.”

Currently, Akasa serves 23 domestic and six international cities, and has flown over two crore passengers since its inception.


Nouveau Design Group Revives 700-Year-Old Fort Barwara into Six Senses Resort

Nouveau Design Group Revives 700-Year-Old Fort Barwara into Six Senses Resort

By Hariharan U

Published on August 22, 2025

Against the backdrop of the Aravalli hills, the 700-year-old Fort Barwara has found a new life as Six Senses Fort Barwara, thanks to an extraordinary restoration by Nouveau Design Group and Panika. Spearheaded by Principal Architect Manish Mehta, the project stands as a remarkable example of adaptive reuse, honouring the spirit of Rajasthan’s royal past while reimagining it for today’s world of sustainable luxury.

Originally built in the 14th century, the fort had weathered centuries of battles and time. For Mehta and his team, the mission was clear, to revive its essence, not just its structure. “The fort represented not just stone and mortar but the soul of Rajasthan’s architecture. Our responsibility was to revive its spirit”, says Mehta.

Staying true to the fort’s original character, the design preserves battlements, domes, arched walkways, and courtyards, weaving them into a modern hospitality experience. The Zanana Mahal (ladies’ quarters) now houses a serene Six Senses spa, while the Mardana Mahal (men’s quarters) has been reimagined as the lobby and bar. Across 48 suites, temples, and dining areas, guests encounter Mughal-style courtyards, jharokhas, and jalis that echo the fort’s architectural soul.

Every detail reflects authenticity, stone sourced from nearby quarries, Rajasthani marble, lime-washed walls, handmade carpets, and antique-finished fittings, all crafted to blend seamlessly with the fort’s heritage.

Sustainability anchors the project. Thick stone walls and passive cooling reduce energy needs, while rainwater harvesting, solar panels, and organic gardens align with Six Senses’ eco-conscious ethos. The resort is fully plastic-free, complemented by discreetly integrated modern comforts like fibre-optic connectivity and smart water systems.

Lighting design adds to the fort’s majesty, using warm tones to highlight its sculptural elements, while the central Mughal-style courtyard doubles as a stage for reflection and cultural performances.

“This fort was built to endure war and climate”, notes Mehta. “Our sustainability measures honour that resilience through future-ready design”.

Today, guests arrive not as conquerors but as participants in the fort’s ongoing story, a space where Rajput strength meets modern elegance. With its sensitive yet forward-thinking transformation, Six Senses Fort Barwara sets a benchmark in heritage conservation and sustainable luxury.

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