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By Nishang Narayan
Published on June 5, 2024
As the world commemorates World Environment Day, it's a poignant moment to reflect on the urgent need for environmental conservation and sustainable practices. In the hospitality industry, where consumption and resource utilisation are significant, the importance of sustainability cannot be overstated. Hotels, resorts, and convention centres play a pivotal role in shaping environmental attitudes and practices, making World Environment Day a pertinent occasion for introspection and action.
Sustainability lies at the heart of the hospitality industry's efforts to minimise its environmental footprint and foster responsible tourism. From energy-efficient operations to waste reduction initiatives, hotels worldwide are embracing sustainable practices to mitigate their impact on the environment. However, despite commendable progress, there's still much more to be done. The challenges posed by escalating overhead costs, evolving workforce dynamics, and the imperative for sustainability require continuous innovation and commitment from industry stakeholders.
On this World Environment Day, it's essential to highlight the exemplary efforts of hospitality establishments that are leading the charge towards sustainability. In the spirit of celebrating sustainability, let's take a closer look at insights from industry leaders on their sustainability initiatives and ongoing commitment to creating a greener future:
In the spirit of celebrating sustainability, let's take a closer look at insights from industry leaders on their sustainability initiatives and ongoing commitment to creating a greener future:
Bhaskaran T. Menon, General Manager, Le Royal Méridien Chennai
Under Bhaskaran T. Menon's leadership, Le Royal Méridien Chennai has taken substantial strides toward sustainability. The hotel operates entirely on 100% renewable energy and boasts a zero-discharge status, meaning it releases no wastewater into city systems. Significant efforts include a comprehensive rainwater harvesting system, an in-house water bottling plant that has reduced garbage production by 70%, and initiatives to eliminate the use of single-use plastics. These efforts are complemented by the installation of heat pumps to replace traditional boilers, further aligning the hotel with sustainable practices.
Varun Sharma, Director of Operations, Clarks Exotica Convention Resort & Spa
Varun Sharma anticipates that the future of MICE (Meetings, Incentives, Conferences, Exhibitions) will be heavily influenced by hybrid events, eco-friendly practices, and advanced technology. Clarks Exotica is preparing to stay ahead of these trends by enhancing its technological infrastructure to support hybrid events, implementing sustainable operational practices, and boosting its digital presence to meet evolving attendee expectations. These strategic updates are designed to maintain Clarks Exotica’s position as a leader in providing exceptional MICE experiences.
Shwetha Rajashekar, Co-Founder and Director of Communication, Branding, and Design, India Sweet House
Shwetha Rajashekar highlights India Sweet House’s commitment to environmental stewardship, which extends beyond organic farming. The initiative "Bring Your Own Bowl and Get 10% Off," starting April 22nd, encourages customers to use reusable containers, reducing waste and promoting sustainability. This effort is part of a broader strategy to impact positively on the environment through every aspect of the business, including packaging and customer engagement in sustainable practices.
Christopher Baker, General Manager, COLORS OF OBLU
Christopher Baker outlines several sustainability initiatives across COLORS OF OBLU resorts, emphasizing the CORE pillars: Community, Operations, Resources, and Environment. Noteworthy actions include educational marine tours conducted by an in-house marine biologist, a significant investment in renewable energy with a capacity of 1222.59 kWp from solar panels, and creative recycling efforts such as transforming food racks and Styrofoam boxes for practical uses. These initiatives not only minimize environmental impact but also support local communities and economies.
Mr. Somesh Agarwal, Chairman and MD, Radisson Blu Palace Resort, Udaipur
At Radisson Blu Palace Resort, sustainability is integral to both operations and guest experiences, reflecting the increasing demand from environmentally conscious travelers. Key initiatives include the use of renewable energy from solar panels near Bikaner, water conservation programs, and energy-efficient LED lighting. The resort enhances the guest experience by incorporating locally handcrafted decor and eco-friendly materials in interior design. These efforts are aimed at preserving Rajasthan's heritage and promoting the socio-economic development of local communities.
Ar. Anil Badan, Founder and Principal Architect, Studio B Architects
Anil Badan emphasizes the role of smart technologies in boosting sustainability within the hospitality industry. He advocates for integrating energy-efficient fixtures, such as LED lighting and smart thermostats, along with renewable energy sources like solar panels and wind turbines. The use of sustainable construction materials and smart devices reduces the carbon footprint and enhances operational efficiency, aligning the architectural design with environmental stewardship.
Vikas Sharma, Area General Manager, Courtyard by Marriott, Surat
Vikas Sharma describes Courtyard by Marriott Surat’s comprehensive approach to managing operational risks, prioritizing safety, security, and environmental sustainability. The property implements various initiatives like energy-saving measures, waste reduction programs, and the use of eco-friendly materials. These efforts aim to foster a culture of sustainability awareness among staff and guests, thereby enhancing the overall safety and environmental responsibility of the operations.
Haninder Sachdeva, CEO, Eight Continents Hotels and Resorts
Haninder Sachdeva explains how Eight Continents Hotels & Resorts integrates their commitment to delivering exceptional value into tangible results for guests through sustainable and responsible practices. The focus on eco-friendly operations, sourcing local produce, supporting local artisans, and promoting cultural experiences enriches guest stays and supports the brand's commitment to minimizing environmental impact. This strategy not only satisfies guests but also aligns with their values, enhancing their overall experience and brand loyalty.
Mr. Balaji. M, Chief Executive Officer, Kamalya Group and Clarks Exotica Convention Resort & Spa
Mr. Balaji M. discusses the major challenges facing the hospitality industry, such as rising overhead costs and evolving workforce dynamics. At Clarks Exotica, these issues are addressed by adopting efficiency measures, embracing workforce diversity, and engaging in continuous learning. The resort also focuses on sustainability through recycling, waste reduction, and energy-saving initiatives, ensuring a reduced environmental footprint while maintaining industry leadership.
Mr. Rubin Cherian, General Manager, Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre
Rubin Cherian identifies key challenges for convention centers like adapting to technology, meeting diverse client needs, and maintaining sustainability. Novotel Hyderabad addresses these by investing in cutting-edge technology for improved event experiences, offering versatile spaces for tailored events, and implementing eco-friendly practices such as energy-efficient operations and sustainable sourcing. These strategies help exceed guest expectations while aligning with sustainability goals.
Vaishakh Surendran, General Manager, Mercure Sriperumbudur
Vaishakh Surendran highlights initiatives at Mercure Sriperumbudur that deliver exceptional guest experiences, setting it apart in the market. These include the elimination of single-use plastics, the use of electric vehicles for transportation, and advanced technological solutions. Additionally, the hotel’s diverse culinary offerings and a focus on organic cooking, supported by an in-house organic garden and local sourcing, underscore its commitment to sustainability and local community support.
Vishal Gupta, General Manager, Novotel Juhu Beach
Vishal Gupta outlines the sustainability practices at Novotel Juhu Beach, emphasizing the elimination of single-use plastics and the use of a water purification plant to avoid plastic bottle waste. Guest involvement in water conservation efforts and targeted initiatives to reduce energy consumption and food waste further enhance the hotel's sustainability profile. These measures not only minimize environmental impact but also resonate well with environmentally conscious guests.
As we observe World Environment Day, it's clear that the hospitality industry is embracing a pivotal role in sustainability. Leaders from various organizations have demonstrated innovative practices, from renewable energy adoption and waste reduction to community engagement and technological advancements. These initiatives reflect a collective commitment to safeguarding our planet while setting new standards for environmental responsibility in the sector.
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By Manu Vardhan Kannan
Published on July 16, 2026
Indian Hotels Company (IHCL), India's largest hospitality company, has announced that its iconic brand Taj has once again been recognised as India's Strongest Brand across sectors in the Brand Finance 'India 100 2026' report. The achievement marks the fifth consecutive year that Taj has earned the distinction.
Commenting on the recognition, Mr. Puneet Chhatwal, Managing Director & Chief Executive Officer, IHCL, said:
“Being recognised as India’s Strongest Brand across sectors for the fifth consecutive year is a matter of immense pride. For over 120 years, Taj has remained an enduring symbol of Indian hospitality, staying rooted in its timeless values of warmth, authenticity and excellence. This recognition reflects the deep trust and emotional connection that generations of guests have placed in the brand, as well as the unwavering commitment of our associates who bring the spirit of Tajness to life every day through thoughtful service and genuine care.”
He further added:
“Founded by Jamsetji Tata in 1903, IHCL’s iconic brand Taj has played a pioneering role in shaping India’s tourism landscape. Today, with a portfolio of 150 hotels across 15 countries, it offers a distinctive collection of grand palaces, landmark city hotels, wildlife safaris, beach and hill resorts and service residences. Guided by Paathya, IHCL’s ESG+ framework, the brand’s growth is anchored in responsible business practices that balance environmental stewardship, social impact and cultural preservation. As a custodian of Indian hospitality, Taj remains committed to creating long-term value while enriching destinations, empowering communities and preserving the heritage and traditions that define its legacy.”
According to the Brand Finance 'India 100 2026' report, Taj recorded a 32% increase in brand value, reaching USD 878 million. The brand also retained its AAA+ brand strength rating, supported by a Brand Strength Index (BSI) score of 93.5 out of 100.
The report highlights Taj's strong brand familiarity, customer preference, and deep understanding among Indian consumers. It also notes that the brand's signature hospitality experience, widely recognised as 'Tajness', continues to set it apart, with a significant number of respondents identifying Taj as their preferred hotel brand.
Commenting on the recognition, David Haigh, Chairman, Brand Finance, said:
“Taj Hotels’ position as India’s strongest brand for the fifth consecutive year reflects the strength of its reputation and consistency of its brand performance. Brand Finance’s research shows exceptionally high levels of familiarity, preference, and understanding in its home market, underscoring the value of investing in a distinctive brand experience, maintaining the highest standards of hospitality, and delivering what guests value most. As Taj continues to expand its footprint across India and internationally, preserving these strengths will be key.”
The latest recognition further reinforces Taj's position as one of India's most trusted hospitality brands, reflecting more than a century of excellence, guest trust, and continued growth across domestic and international markets.
By Hariharan U
Published on July 15, 2026
Punjab & Sind Bank has announced that its Cochin Branch has been awarded the IGBC Green Interiors Certification by the Indian Green Building Council (IGBC) under the IGBC Green Interiors Rating System (New Interiors), reinforcing the Bank's commitment to sustainable infrastructure and environmentally responsible banking practices.
The certification recognises the Bank's efforts in creating a workplace that incorporates green interior standards, energy-efficient design, and sustainable operational practices. The initiative is aimed at providing a healthier environment for both customers and employees while reducing the branch's overall environmental footprint.
The recognition marks another milestone in Punjab & Sind Bank's ongoing sustainability journey, highlighting its focus on integrating environmentally responsible practices across its operations. The Bank said the certification reflects its commitment to embedding sustainability into its operational framework while promoting resource efficiency and responsible infrastructure development.
Punjab & Sind Bank continues to align its sustainability initiatives with the Government of India's vision of promoting green infrastructure and sustainable development. Through environmentally conscious banking practices and infrastructure upgrades, the Bank aims to contribute towards building a more sustainable and resilient future.
Luxury hospitality is increasingly being defined by memorable experiences rather than exclusivity alone. Built around this idea, Chandi Experiences, an experiential hospitality platform under Iliner Communications, is creating immersive collaborations that bring together hospitality, culture, and storytelling in meaningful ways.
Founded by entrepreneur and brand strategist Khanakh Sharma, Chandi focuses on crafting curated evenings where celebrated bartenders, acclaimed chefs, luxury brands, and guests come together through thoughtfully designed experiences. Instead of hosting conventional events, the platform creates collaborations where every detail contributes to a larger story.
The platform recently showcased its vision through two curated bar collaborations held in June. On June 12, EKAA Mumbai partnered with The Leela Palace Jaipur, followed by a collaboration between PCO Delhi and Jai Mahal Palace on June 20. Rather than traditional guest shifts, both experiences were designed as cultural exchanges, highlighting creativity, craftsmanship, and meaningful conversations.
During the Jaipur collaboration, EKAA Mumbai presented its Dwadash Cocktail Tasting Menu alongside the Dwadash Ayurvedic Menu. The beverage programmes explored Indian ingredients, philosophy, and modern mixology, with every cocktail telling a story through its inspiration, techniques, and cultural influences.
Reflecting on the experience, Apurv Bhatwadekar, Bar Manager at EKAA Mumbai, described the collaboration as "much more than a restaurant takeover, it was an immersive journey built around storytelling, philosophy and craftsmanship." He added that hospitality collaborations are evolving beyond guest shifts into platforms that combine education, creativity, and craftsmanship, leaving guests with lasting memories.
Kaustubh Santosh Kaslay, Head Mixologist at EKAA Mumbai, said the collaboration showcased the depth of EKAA's philosophy, bringing together narrative-led cocktails and ingredient-focused hospitality inspired by Ayurvedic principles. According to him, such collaborations encourage cultural exchange and introduce guests to unique concepts beyond their home cities.
For The Leela Palace Jaipur, the partnership highlighted the growing importance of creative collaborations in luxury hospitality. Deepak Singh Jeena, Executive Assistant Manager – Food and Beverage Service, said the evening successfully brought together two distinct bar identities through a beverage programme that was technically refined, thoughtfully curated, and creatively executed. He also appreciated Chandi's collaborative approach, noting that such initiatives strengthen the beverage community while creating memorable destination experiences.
The platform continued this momentum on June 20 with its collaboration between PCO Delhi and Jai Mahal Palace, further reinforcing its vision of creating immersive hospitality experiences centred on creativity, collaboration, and guest engagement.
For Khanakh Sharma, Co-Founder and Vision & Strategy Lead, Chandi is the result of nearly a decade of experience in communications, brand strategy, and experiential storytelling. A graduate of Columbia University, she has worked with global brands including HBO, Spotify, McLaren, Ferrari, and leading premium spirits portfolios. Her journey led her to hospitality after recognising that the most memorable brand experiences were always built around a strong sense of purpose.
"India has extraordinary talent across hospitality, food and beverage. What excited me was the opportunity to create a platform where these worlds could come together in a way that feels meaningful for everyone involved," says Khanakh. "Chandi is about creating evenings that people genuinely want to be part of, and continue talking about long after they've ended."
Supporting this vision is Sonal Bagul, Co-Founder and Programming & Curation Lead, whose background includes working with Bacardi and founding The Afterhours Collective. She oversees Chandi's bar takeovers, chef collaborations, and beverage programming, working closely with hospitality professionals from India and abroad to create experiences that are distinctive and engaging.
"Great hospitality has never been about doing more," says Sonal. "It's about bringing together the right people, the right food, the right drinks and the right atmosphere. When those pieces come together naturally, the evening develops its own rhythm."
Partnerships are led by Meenal Khandelwal, Co-Founder and Partnerships & Access Lead, who focuses on building meaningful collaborations across India's luxury, hospitality, and lifestyle sectors. Her approach centres on creating authentic partnerships that enrich the guest experience while fostering genuine connections between brands and audiences.
"A memorable evening starts long before the first guest arrives," says Meenal. "It's about creating the right environment, bringing together people who will genuinely enjoy one another's company and building partnerships that add something meaningful to the experience. That's what makes an evening worth remembering."
Looking ahead, Chandi Experiences plans to expand its presence across India's leading hospitality destinations while increasing collaborations with internationally recognised bars, celebrated chefs, and luxury brands. The platform also aims to explore partnerships across fashion, art, design, and culture, creating experiences that bring different creative communities together.
With every bar takeover, chef-led collaboration, and immersive gathering, Chandi Experiences continues to position hospitality as a form of cultural storytelling, bringing together people, ideas, and experiences that leave a lasting impression.
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