You have Successfully logged In !
Already have an account? Login
By clicking Register you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Don't have an account?Register
Enter your E-mail address below, We will send the verification code
Please enter the code send to
Didn't receive the email?Click to resend
Your password has been successfully reset!.
Please login again to access your account.
An OTP has been sent to
Enter the 4-digit code
By Nishang Narayan
Published on June 5, 2024
As the world commemorates World Environment Day, it's a poignant moment to reflect on the urgent need for environmental conservation and sustainable practices. In the hospitality industry, where consumption and resource utilisation are significant, the importance of sustainability cannot be overstated. Hotels, resorts, and convention centres play a pivotal role in shaping environmental attitudes and practices, making World Environment Day a pertinent occasion for introspection and action.
Sustainability lies at the heart of the hospitality industry's efforts to minimise its environmental footprint and foster responsible tourism. From energy-efficient operations to waste reduction initiatives, hotels worldwide are embracing sustainable practices to mitigate their impact on the environment. However, despite commendable progress, there's still much more to be done. The challenges posed by escalating overhead costs, evolving workforce dynamics, and the imperative for sustainability require continuous innovation and commitment from industry stakeholders.
On this World Environment Day, it's essential to highlight the exemplary efforts of hospitality establishments that are leading the charge towards sustainability. In the spirit of celebrating sustainability, let's take a closer look at insights from industry leaders on their sustainability initiatives and ongoing commitment to creating a greener future:
In the spirit of celebrating sustainability, let's take a closer look at insights from industry leaders on their sustainability initiatives and ongoing commitment to creating a greener future:
Bhaskaran T. Menon, General Manager, Le Royal Méridien Chennai
Under Bhaskaran T. Menon's leadership, Le Royal Méridien Chennai has taken substantial strides toward sustainability. The hotel operates entirely on 100% renewable energy and boasts a zero-discharge status, meaning it releases no wastewater into city systems. Significant efforts include a comprehensive rainwater harvesting system, an in-house water bottling plant that has reduced garbage production by 70%, and initiatives to eliminate the use of single-use plastics. These efforts are complemented by the installation of heat pumps to replace traditional boilers, further aligning the hotel with sustainable practices.
Varun Sharma, Director of Operations, Clarks Exotica Convention Resort & Spa
Varun Sharma anticipates that the future of MICE (Meetings, Incentives, Conferences, Exhibitions) will be heavily influenced by hybrid events, eco-friendly practices, and advanced technology. Clarks Exotica is preparing to stay ahead of these trends by enhancing its technological infrastructure to support hybrid events, implementing sustainable operational practices, and boosting its digital presence to meet evolving attendee expectations. These strategic updates are designed to maintain Clarks Exotica’s position as a leader in providing exceptional MICE experiences.
Shwetha Rajashekar, Co-Founder and Director of Communication, Branding, and Design, India Sweet House
Shwetha Rajashekar highlights India Sweet House’s commitment to environmental stewardship, which extends beyond organic farming. The initiative "Bring Your Own Bowl and Get 10% Off," starting April 22nd, encourages customers to use reusable containers, reducing waste and promoting sustainability. This effort is part of a broader strategy to impact positively on the environment through every aspect of the business, including packaging and customer engagement in sustainable practices.
Christopher Baker, General Manager, COLORS OF OBLU
Christopher Baker outlines several sustainability initiatives across COLORS OF OBLU resorts, emphasizing the CORE pillars: Community, Operations, Resources, and Environment. Noteworthy actions include educational marine tours conducted by an in-house marine biologist, a significant investment in renewable energy with a capacity of 1222.59 kWp from solar panels, and creative recycling efforts such as transforming food racks and Styrofoam boxes for practical uses. These initiatives not only minimize environmental impact but also support local communities and economies.
Mr. Somesh Agarwal, Chairman and MD, Radisson Blu Palace Resort, Udaipur
At Radisson Blu Palace Resort, sustainability is integral to both operations and guest experiences, reflecting the increasing demand from environmentally conscious travelers. Key initiatives include the use of renewable energy from solar panels near Bikaner, water conservation programs, and energy-efficient LED lighting. The resort enhances the guest experience by incorporating locally handcrafted decor and eco-friendly materials in interior design. These efforts are aimed at preserving Rajasthan's heritage and promoting the socio-economic development of local communities.
Ar. Anil Badan, Founder and Principal Architect, Studio B Architects
Anil Badan emphasizes the role of smart technologies in boosting sustainability within the hospitality industry. He advocates for integrating energy-efficient fixtures, such as LED lighting and smart thermostats, along with renewable energy sources like solar panels and wind turbines. The use of sustainable construction materials and smart devices reduces the carbon footprint and enhances operational efficiency, aligning the architectural design with environmental stewardship.
Vikas Sharma, Area General Manager, Courtyard by Marriott, Surat
Vikas Sharma describes Courtyard by Marriott Surat’s comprehensive approach to managing operational risks, prioritizing safety, security, and environmental sustainability. The property implements various initiatives like energy-saving measures, waste reduction programs, and the use of eco-friendly materials. These efforts aim to foster a culture of sustainability awareness among staff and guests, thereby enhancing the overall safety and environmental responsibility of the operations.
Haninder Sachdeva, CEO, Eight Continents Hotels and Resorts
Haninder Sachdeva explains how Eight Continents Hotels & Resorts integrates their commitment to delivering exceptional value into tangible results for guests through sustainable and responsible practices. The focus on eco-friendly operations, sourcing local produce, supporting local artisans, and promoting cultural experiences enriches guest stays and supports the brand's commitment to minimizing environmental impact. This strategy not only satisfies guests but also aligns with their values, enhancing their overall experience and brand loyalty.
Mr. Balaji. M, Chief Executive Officer, Kamalya Group and Clarks Exotica Convention Resort & Spa
Mr. Balaji M. discusses the major challenges facing the hospitality industry, such as rising overhead costs and evolving workforce dynamics. At Clarks Exotica, these issues are addressed by adopting efficiency measures, embracing workforce diversity, and engaging in continuous learning. The resort also focuses on sustainability through recycling, waste reduction, and energy-saving initiatives, ensuring a reduced environmental footprint while maintaining industry leadership.
Mr. Rubin Cherian, General Manager, Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre
Rubin Cherian identifies key challenges for convention centers like adapting to technology, meeting diverse client needs, and maintaining sustainability. Novotel Hyderabad addresses these by investing in cutting-edge technology for improved event experiences, offering versatile spaces for tailored events, and implementing eco-friendly practices such as energy-efficient operations and sustainable sourcing. These strategies help exceed guest expectations while aligning with sustainability goals.
Vaishakh Surendran, General Manager, Mercure Sriperumbudur
Vaishakh Surendran highlights initiatives at Mercure Sriperumbudur that deliver exceptional guest experiences, setting it apart in the market. These include the elimination of single-use plastics, the use of electric vehicles for transportation, and advanced technological solutions. Additionally, the hotel’s diverse culinary offerings and a focus on organic cooking, supported by an in-house organic garden and local sourcing, underscore its commitment to sustainability and local community support.
Vishal Gupta, General Manager, Novotel Juhu Beach
Vishal Gupta outlines the sustainability practices at Novotel Juhu Beach, emphasizing the elimination of single-use plastics and the use of a water purification plant to avoid plastic bottle waste. Guest involvement in water conservation efforts and targeted initiatives to reduce energy consumption and food waste further enhance the hotel's sustainability profile. These measures not only minimize environmental impact but also resonate well with environmentally conscious guests.
As we observe World Environment Day, it's clear that the hospitality industry is embracing a pivotal role in sustainability. Leaders from various organizations have demonstrated innovative practices, from renewable energy adoption and waste reduction to community engagement and technological advancements. These initiatives reflect a collective commitment to safeguarding our planet while setting new standards for environmental responsibility in the sector.
Runway27 Takes Off in Bangalore with Aviation-Themed Dining ...
Runway27 Taproom & Kitchen, an aviation-themed restaurant, h...
Indian Branded Residences: A Lucrative Opportunity for Inter...
The global branded residences market is expanding at a notab...
Hilton Continues Its Reign as Asia’s Leading Hospitality Wor...
Hilton, a leading global hospitality company, has once again...
Crowne Plaza Ahmedabad Launches Bella Aroma: A Mediterranean...
Crowne Plaza Ahmedabad proudly announces the grand opening o...
By Author
Published on August 30, 2024
The hospitality industry is thriving, but in this competitive landscape, business success heavily hinges on one key metric—ratings. Ratings are the cornerstone that influences a hotel's Average Daily Revenue (ADR) and occupancy levels. A higher rating can significantly elevate a hotel's standing, driving more bookings and, consequently, higher revenues.
The Power of Ratings
Ratings serve as the primary benchmark for potential guests when choosing a hotel. These scores not only reflect the quality of services provided but also shape a hotel’s online reputation. Hotels with higher ratings tend to enjoy greater occupancy rates and can charge premium rates. Improving these ratings is primarily based on guest satisfaction, which is directly linked to delivering exceptional service, maintaining high standards, and encouraging guests to share their positive experiences through reviews. Each positive review becomes a valuable asset that enhances the hotel’s digital footprint and appeals to new customers.
Strategies to Improve Occupancy
While ratings set the foundation, improving occupancy requires a more structured approach. Here are four crucial strategies that hotels can employ to maximize occupancy and optimize ADR:
In today’s data-driven world, the success of a hotel is strongly influenced by its ratings, which directly affect both occupancy and Average Daily Revenue (ADR). To thrive, hotels must focus on enhancing guest satisfaction, understanding market demands, optimizing room rates, and leveraging local events to create a continuous flow of bookings. By adopting these strategies, hotels can ensure a sustainable and profitable business model that withstands market fluctuations and remains competitive in the hospitality landscape.
This article is based on insights provided by the CEO of Hospitalitynews, Mr Jagannathan, who emphasizes the importance of focusing on these strategic areas to boost both occupancy and revenue. Following these recommendations will help hoteliers navigate the complexities of the market and capitalize on growth opportunities.
By Nithyakala Neelakandan
Published on August 4, 2024
August is here, so am I! While some might prefer to stay indoors, I'm all about embracing the rain and exploring new places. However, I am not good at navigating amidst the throng of tourists trying to get a glimpse of whatever is standing in front of me. So, I am planning to visit some of the off beaten paths in India, where there will be people but no crowd so that I can enjoy the place and keep my sanity with myself. Have a look at my itinerary! And feel free to steal some!
Valley of Flowers
This is a floral fantasy in Uttarakhand. Imagine trekking through a carpet of vibrant wildflowers, surrounded by snow-capped peaks. That’s the magic of the Valley of Flowers. I’ve always been captivated by pictures of this UNESCO World Heritage Site, and August, with its blooming meadows, seems like the perfect time to visit. I can just picture myself hiking through the lush greenery, camera in hand, capturing the breathtaking scenery.
Lahaul Spiti
Ladies and gentlemen, and fellow solitude lovers, I present to you Lahaul Spiti. Rugged mountains, crystal-clear rivers, and ancient monasteries create a mystical atmosphere. I’m drawn to the idea of exploring remote villages, interacting with locals, and experiencing the thrill of high-altitude trekking. Plus, the monsoon brings a unique charm to this region, with cascading waterfalls and lush valleys.
Agumbe
Agumbe, often called the 'Cherrapunji of the South.' I don’t think you might need any more reason to visit this place, but I am still going to talk about it. I'm fascinated by the lush rainforests, diverse wildlife, and the enchanting waterfalls. It’s the perfect place to unwind and reconnect with nature. I can imagine myself staying in a cozy homestay, sipping on filter coffee, and exploring the surrounding hills.
Bikaner
For a complete change of pace, I’m planning a trip to Bikaner. The golden city’s majestic forts, vibrant bazaars, and rich history intrigue me. I'm looking forward to exploring the Junagarh Fort, indulging in local delicacies like Bhujia and rasgulla, and experiencing the desert charm of this royal city.
Kumarakom
Kerala’s backwaters have always been on my travel wishlist, and Kumarakom seems like the ideal destination for a relaxing getaway. Picture this: cruising through serene backwaters on a houseboat, surrounded by lush greenery, enjoying delicious Kerala cuisine, and indulging in rejuvenating Ayurvedic massages. It’s the perfect escape from the hustle and bustle of city life.
Kinnaur
For those seeking a thrilling adventure, Kinnaur is a must-visit. The region's stunning landscapes, including snow-capped peaks, apple orchards, and ancient temples, are calling out to me. Trekking, river rafting, and exploring hidden gems are on my to-do list. Kinnaur promises to be a truly unforgettable adventure.
Now, stop scrolling and go pack your bags, don’t forget your raincoat! Let’s make the most of this monsoon season!
Published on July 21, 2024
The hospitality industry is undergoing a significant transformation, driven by shifting consumer behaviors, technological advancements, and evolving leadership strategies. As we navigate this new landscape, it's essential for hospitality leaders to stay informed about the trends shaping the industry's future.
Sustainable leadership is a top trend, with hospitality leaders prioritizing eco-friendly practices, reducing carbon footprints, and promoting responsible tourism. This shift is driven by increasing concerns about climate change and environmental sustainability. Sustainable leadership is no longer a nicety but a necessity, and leaders must embed environmentally conscious practices into their operations.
Digital transformation is another key trend, with the pandemic accelerating the adoption of digital technologies in hospitality. Leaders must continue to invest in digital infrastructure, enhance cybersecurity, and leverage data analytics to drive business decisions. From contactless check-in to AI-powered customer service, digital technologies are revolutionizing the guest experience and improving operational efficiency.
Diversity, Equity, and Inclusion (DEI) initiatives are also becoming integral to leadership strategies. Hospitality leaders recognize the importance of creating inclusive environments for guests and employees alike, and are implementing diversity training, bias reduction, and equal opportunities programs. By fostering a culture of inclusivity, leaders can drive innovation, improve employee engagement, and enhance the guest experience.
Employee well-being and mental health are also gaining attention as leaders recognise the industry's high-stress levels and burnout rates. Initiatives like mindfulness programs, mental health support, and work-life balance are essential for talent retention and productivity. By prioritizing employee well-being, leaders can create a positive work culture and improve overall business performance.
Personalized experiences are becoming the new standard, with guests expecting tailored experiences that meet their unique needs and preferences. Leaders are leveraging data and technology to craft bespoke experiences, from curated local experiences to personalized amenities. By putting the guest at the center of their strategy, leaders can drive loyalty, increase revenue, and enhance their brand reputation.
Finally, strategic partnerships and collaborations are becoming increasingly popular as leaders seek to drive growth, improve efficiency, and enhance customer offerings. Collaborations with tech startups, wellness providers, and local businesses can help leaders stay ahead of the curve and drive innovation. By understanding and embracing these trends, hospitality leaders can position their businesses for success and shape the future of the industry.
By: Aman Chainani, Managing Director of Pacific Hospitality
Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!
Subscribe to Hospitality news e-magazine for free and never miss an issue.
By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Advertise With Us
We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.
A platform dedicated to showcase the skills and creativity of hospitality professionals. Share your articles, videos and other content related to the industry and get recognized for your unique perspective and expertise. By posting your content and gaining likes from your own community, we'll categorize your talents and expose them to the hospitality world. Join our community of passionate hospitality professionals and let your talent shine!.
Already have an account?Login
By clicking you agree to the Terms & Conditions and acknowledge our Privacy Policy.