World Environment Day: A Spotlight on Sustainable Practices by Hospitalitynews

World Environment Day: A Spotlight on Sustainable Practices by Hospitalitynews

By Nishang Narayan

Published on June 5, 2024

As the world commemorates World Environment Day, it's a poignant moment to reflect on the urgent need for environmental conservation and sustainable practices. In the hospitality industry, where consumption and resource utilisation are significant, the importance of sustainability cannot be overstated. Hotels, resorts, and convention centres play a pivotal role in shaping environmental attitudes and practices, making World Environment Day a pertinent occasion for introspection and action.

Sustainability lies at the heart of the hospitality industry's efforts to minimise its environmental footprint and foster responsible tourism. From energy-efficient operations to waste reduction initiatives, hotels worldwide are embracing sustainable practices to mitigate their impact on the environment. However, despite commendable progress, there's still much more to be done. The challenges posed by escalating overhead costs, evolving workforce dynamics, and the imperative for sustainability require continuous innovation and commitment from industry stakeholders.

On this World Environment Day, it's essential to highlight the exemplary efforts of hospitality establishments that are leading the charge towards sustainability. In the spirit of celebrating sustainability, let's take a closer look at insights from industry leaders on their sustainability initiatives and ongoing commitment to creating a greener future:

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In the spirit of celebrating sustainability, let's take a closer look at insights from industry leaders on their sustainability initiatives and ongoing commitment to creating a greener future:

Bhaskaran T. Menon, General Manager, Le Royal Méridien Chennai

Under Bhaskaran T. Menon's leadership, Le Royal Méridien Chennai has taken substantial strides toward sustainability. The hotel operates entirely on 100% renewable energy and boasts a zero-discharge status, meaning it releases no wastewater into city systems. Significant efforts include a comprehensive rainwater harvesting system, an in-house water bottling plant that has reduced garbage production by 70%, and initiatives to eliminate the use of single-use plastics. These efforts are complemented by the installation of heat pumps to replace traditional boilers, further aligning the hotel with sustainable practices.

Varun Sharma, Director of Operations, Clarks Exotica Convention Resort & Spa

Varun Sharma anticipates that the future of MICE (Meetings, Incentives, Conferences, Exhibitions) will be heavily influenced by hybrid events, eco-friendly practices, and advanced technology. Clarks Exotica is preparing to stay ahead of these trends by enhancing its technological infrastructure to support hybrid events, implementing sustainable operational practices, and boosting its digital presence to meet evolving attendee expectations. These strategic updates are designed to maintain Clarks Exotica’s position as a leader in providing exceptional MICE experiences.

Shwetha Rajashekar, Co-Founder and Director of Communication, Branding, and Design, India Sweet House

Shwetha Rajashekar highlights India Sweet House’s commitment to environmental stewardship, which extends beyond organic farming. The initiative "Bring Your Own Bowl and Get 10% Off," starting April 22nd, encourages customers to use reusable containers, reducing waste and promoting sustainability. This effort is part of a broader strategy to impact positively on the environment through every aspect of the business, including packaging and customer engagement in sustainable practices.

Christopher Baker, General Manager, COLORS OF OBLU

Christopher Baker outlines several sustainability initiatives across COLORS OF OBLU resorts, emphasizing the CORE pillars: Community, Operations, Resources, and Environment. Noteworthy actions include educational marine tours conducted by an in-house marine biologist, a significant investment in renewable energy with a capacity of 1222.59 kWp from solar panels, and creative recycling efforts such as transforming food racks and Styrofoam boxes for practical uses. These initiatives not only minimize environmental impact but also support local communities and economies.

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Mr. Somesh Agarwal, Chairman and MD, Radisson Blu Palace Resort, Udaipur

At Radisson Blu Palace Resort, sustainability is integral to both operations and guest experiences, reflecting the increasing demand from environmentally conscious travelers. Key initiatives include the use of renewable energy from solar panels near Bikaner, water conservation programs, and energy-efficient LED lighting. The resort enhances the guest experience by incorporating locally handcrafted decor and eco-friendly materials in interior design. These efforts are aimed at preserving Rajasthan's heritage and promoting the socio-economic development of local communities.

Ar. Anil Badan, Founder and Principal Architect, Studio B Architects

Anil Badan emphasizes the role of smart technologies in boosting sustainability within the hospitality industry. He advocates for integrating energy-efficient fixtures, such as LED lighting and smart thermostats, along with renewable energy sources like solar panels and wind turbines. The use of sustainable construction materials and smart devices reduces the carbon footprint and enhances operational efficiency, aligning the architectural design with environmental stewardship.

Vikas Sharma, Area General Manager, Courtyard by Marriott, Surat

Vikas Sharma describes Courtyard by Marriott Surat’s comprehensive approach to managing operational risks, prioritizing safety, security, and environmental sustainability. The property implements various initiatives like energy-saving measures, waste reduction programs, and the use of eco-friendly materials. These efforts aim to foster a culture of sustainability awareness among staff and guests, thereby enhancing the overall safety and environmental responsibility of the operations.

Haninder Sachdeva, CEO, Eight Continents Hotels and Resorts

Haninder Sachdeva explains how Eight Continents Hotels & Resorts integrates their commitment to delivering exceptional value into tangible results for guests through sustainable and responsible practices. The focus on eco-friendly operations, sourcing local produce, supporting local artisans, and promoting cultural experiences enriches guest stays and supports the brand's commitment to minimizing environmental impact. This strategy not only satisfies guests but also aligns with their values, enhancing their overall experience and brand loyalty.

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Mr. Balaji. M, Chief Executive Officer, Kamalya Group and Clarks Exotica Convention Resort & Spa

Mr. Balaji M. discusses the major challenges facing the hospitality industry, such as rising overhead costs and evolving workforce dynamics. At Clarks Exotica, these issues are addressed by adopting efficiency measures, embracing workforce diversity, and engaging in continuous learning. The resort also focuses on sustainability through recycling, waste reduction, and energy-saving initiatives, ensuring a reduced environmental footprint while maintaining industry leadership.

Mr. Rubin Cherian, General Manager, Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

Rubin Cherian identifies key challenges for convention centers like adapting to technology, meeting diverse client needs, and maintaining sustainability. Novotel Hyderabad addresses these by investing in cutting-edge technology for improved event experiences, offering versatile spaces for tailored events, and implementing eco-friendly practices such as energy-efficient operations and sustainable sourcing. These strategies help exceed guest expectations while aligning with sustainability goals.

Vaishakh Surendran, General Manager, Mercure Sriperumbudur

Vaishakh Surendran highlights initiatives at Mercure Sriperumbudur that deliver exceptional guest experiences, setting it apart in the market. These include the elimination of single-use plastics, the use of electric vehicles for transportation, and advanced technological solutions. Additionally, the hotel’s diverse culinary offerings and a focus on organic cooking, supported by an in-house organic garden and local sourcing, underscore its commitment to sustainability and local community support.

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Vishal Gupta, General Manager, Novotel Juhu Beach

Vishal Gupta outlines the sustainability practices at Novotel Juhu Beach, emphasizing the elimination of single-use plastics and the use of a water purification plant to avoid plastic bottle waste. Guest involvement in water conservation efforts and targeted initiatives to reduce energy consumption and food waste further enhance the hotel's sustainability profile. These measures not only minimize environmental impact but also resonate well with environmentally conscious guests.

As we observe World Environment Day, it's clear that the hospitality industry is embracing a pivotal role in sustainability. Leaders from various organizations have demonstrated innovative practices, from renewable energy adoption and waste reduction to community engagement and technological advancements. These initiatives reflect a collective commitment to safeguarding our planet while setting new standards for environmental responsibility in the sector.


ICRA Highlights Key Expectations for Indian Hospitality Sector in Union Budget 2025-26

ICRA Highlights Key Expectations for Indian Hospitality Sector in Union Budget 2025-26

By Manu Vardhan Kannan

Published on January 15, 2025

With the Union Budget 2025-26 on the horizon, ICRA Limited sheds light on the critical expectations for the Indian hospitality sector, emphasizing its pivotal role in economic growth.

According to Mr. Shamsher Dewan, Senior Vice President and Group Head, Corporate Ratings, ICRA Limited, “Post Covid, the Indian hospitality industry recovered, and the demand rebounded sharply in recent years. Factors like increasing domestic tourism, business travel, growing demand from MICE (Meetings, Incentives, Conferences, Exhibitions) and weddings, and enhanced connectivity to tier-2/3 cities supported the growth for hoteliers.”

ICRA underscores the importance of targeted measures in the upcoming budget to sustain and accelerate this growth trajectory. Key focus areas include:

  • Tourism and Infrastructure Investments: Enhanced support for tourism initiatives and infrastructure development to cater to growing demand.

  • Ease of Doing Business: Simplified processes and policies to encourage industry growth.

  • Enhanced Connectivity and Accessibility: Strengthening transportation networks, especially to tier-2 and tier-3 cities.

  • Tax Rationalization: A more balanced tax structure to improve the industry's operational efficiency.

  • Favorable Financing Policies: Policy frameworks that facilitate favorable financing terms, aiding inventory addition to meet rising demand.

With supply growth struggling to match the increasing demand, ICRA stresses the need for innovative and supportive policy initiatives. These measures can bolster the sector’s ability to cater to the surging interest in domestic and international tourism, ultimately contributing to India’s economic development.

As stakeholders eagerly await the Union Budget 2025-26, the hospitality industry remains optimistic about policies that will further drive its robust recovery and expansion.


Air India to In-Source Line Maintenance at All 55 Domestic Stations by April

Air India to In-Source Line Maintenance at All 55 Domestic Stations by April

By Manu Vardhan Kannan

Published on January 14, 2025

Air India is set to take full control of line maintenance operations across its 55 domestic stations by April as part of its transformation under the Tata Group. Currently, 42 of these stations are managed in-house, with the remaining 13 stations scheduled for in-sourcing within the next three months, according to CEO Campbell Wilson.

In a message to employees, Wilson emphasized the benefits of this initiative: “Taking control of line maintenance provides greater oversight on quality and timeliness, enabling us to conduct a broader range of maintenance tasks, including lighter checks during extended transits and overnight stops.”

A Key Move in Air India's Transformation Journey

This initiative is part of Air India's ambitious restructuring plan, which includes significant milestones like the merger with Vistara and the integration of AIX Connect (formerly AirAsia India) with Air India Express. These moves aim to streamline operations and enhance the airline's competitiveness.

Reflecting on Vistara's journey, Wilson noted that January 9 marked what would have been the airline's 10th anniversary. “It’s remarkable how much has evolved in 10 years. Vistara reached incredible heights and is now an integral part of a privatised, revitalised, and rising Air India. The next decade promises even greater progress,” he said.

Fleet Expansion and Operational Efficiency

The decision to in-source maintenance comes amid Air India’s ongoing fleet expansion. By handling these activities directly, the airline aims to ensure higher operational efficiency, reduced turnaround times, and improved quality of services, aligning with its vision for a strengthened aviation presence.

With the Tata Group at the helm, Air India is poised for significant advancements in its operational and service capabilities, setting the stage for a brighter future in Indian aviation.


Hollywood Hotels Become Safe Havens for L.A. Wildfire Evacuees

Hollywood Hotels Become Safe Havens for L.A. Wildfire Evacuees

By Author

Published on January 13, 2025

As wildfires rage across regions like Los Angeles, hotels have stepped into an unexpected role: sanctuaries for those displaced by disaster. These spaces, traditionally symbols of leisure and luxury, are now serving as crucial shelters, providing safety, comfort, and a sense of normalcy to evacuees.

Hotels across the affected areas have rapidly adapted to the crisis, transforming their services to meet urgent needs. Families arrive with pets, valuables, and, often, only the clothes they were wearing when they fled. Properties like Shutters on the Beach and the Beverly Hills Hotel have risen to the occasion, accommodating pets and ensuring evacuees feel at home despite the chaos. Staff members are working tirelessly, providing everything from extra linens to comforting meals, ensuring displaced guests regain some semblance of stability.

Beyond physical shelter, hotels are offering emotional solace. At venues like the iconic Sunset Tower, evacuees find not just a room but a community. A source described the atmosphere as "Titanic-like," with live music and fine dining juxtaposed against the heartbreak of loss. Such gestures underscore the hospitality industry's unique ability to provide not just services but human connection during crises.

The crisis has spurred innovation within the industry. Hotels are leveraging their resources to address housing shortages, with many offering flexible room arrangements to accommodate larger parties. Real estate professionals like Jason Oppenheim have even pledged free services to help displaced residents find long-term housing solutions, showcasing how the industry can collaborate to provide comprehensive support.

The ongoing wildfires highlight the need for preparedness and adaptability within hospitality. As climate-related disasters become more frequent, hotels are uniquely positioned to serve as community anchors. Investments in infrastructure, training, and partnerships with local authorities can ensure the industry continues to play a pivotal role in disaster response.

Ultimately, the transformation of hotels into shelters reflects the core of hospitality: care for people. Whether it’s a five-star suite or a modest room, these spaces provide more than just a roof—they offer hope. As the industry evolves, this commitment to human-centered service will remain its greatest strength. In times of crisis, the hospitality industry’s response reminds us that its true essence goes beyond luxury; it’s about providing refuge when it’s needed most.

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