Chetan Tandon Takes Charge as Front Office Manager at Hyatt Regency Ahmedabad

Chetan Tandon Takes Charge as Front Office Manager at Hyatt Regency Ahmedabad

By Manu Vardhan Kannan

Published on May 6, 2025

Hyatt Regency Ahmedabad has welcomed a new face to its leadership team—Mr. Chetan Tandon, who steps in as the Front Office Manager. With over 13 years of experience in the hospitality world, Chetan brings with him a deep understanding of operations, a sharp eye for detail, and a genuine passion for creating memorable guest experiences.

Over the years, Chetan has worked with some of the most respected names in the industry, including Crowne Plaza, The Leela, and Hyatt at Alila Diwa Goa. In each role, he has made a noticeable difference—be it improving guest satisfaction scores, increasing team morale, or streamlining operations for better service delivery. His track record is a strong reflection of his ability to lead from the front and inspire those around him.

Known for being both strategic and hands-on, Chetan is an advocate for fresh ideas and innovations, especially in front office operations. He believes in creating a culture where professionalism, warmth, and consistency go hand in hand. His leadership style is rooted in collaboration and guest-centric values, ensuring that every visitor’s journey feels personal and welcoming.

At Hyatt Regency Ahmedabad, Chetan will lead the front office team with a clear focus on enhancing guest satisfaction, uplifting team engagement, and driving service excellence. With his experience and enthusiastic approach, the hotel is confident that he will play a key role in shaping even more delightful guest journeys.

When asked about his interests outside of work, Chetan shared,

“I love travelling, exploring new places, and experimenting with different cuisines. Cooking and trying out new recipes is something I truly enjoy—it’s a great way to unwind and be creative.”

And here’s something you might not know about him—

“Not many people know this, but I’m passionate about cricket. I’ve even played at the state level, which remains one of my proudest personal achievements.”

With this exciting addition, Hyatt Regency Ahmedabad is all set to strengthen its guest experience. Please join us in giving a warm welcome to Mr. Chetan Tandon!


Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.


The Machan Lonavala Appoints Vikas Toksya as Resident Manager

The Machan Lonavala Appoints Vikas Toksya as Resident Manager

By Hariharan U

Published on November 8, 2025

The Machan Lonavala, one of India’s most recognised eco-luxury resort brands, has announced the appointment of Vikas Toksya as its new Resident Manager.

With an impressive 19-year career in the hospitality industry, Vikas brings a wealth of operational and leadership experience from his time with prestigious names such as the Cyrus Poonawalla Group, Radisson Blu, and Hyatt Hotels. His expertise spans operations management, guest experience, and team leadership, making him well-suited to drive The Machan’s next chapter of growth.

In his new role, Vikas will oversee the resort’s day-to-day operations, focusing on enhancing guest satisfaction and reinforcing The Machan’s core values of sustainability and experiential hospitality.

We are delighted to welcome Vikas to The Machan family. His rich operational background and deep understanding of luxury hospitality will play a pivotal role in driving our next phase of growth,” said Rakshit Sharma, COO, The Machan.

Renowned for its award-winning tree-house accommodations and commitment to eco-sensitive practices, The Machan continues to redefine responsible tourism — offering guests a truly immersive retreat amidst nature


Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

By Hariharan U

Published on November 7, 2025

Welcomhotel by ITC Hotels, Guntur, is pleased to announce the promotion of Mr. Arvind Mishra as Executive Housekeeper. With a proven track record of excellence and over a decade of experience in hospitality operations, Mr. Mishra has been instrumental in maintaining the hotel’s high standards of cleanliness, guest comfort, and sustainability. In his new role.

he will continue to lead the housekeeping team with a focus on service innovation, efficiency, and guest satisfaction, further strengthening Welcomhotel Guntur’s commitment to delivering world-class hospitality and ensuring an impeccable stay experience for every guest

About Welcomhotel by ITC Hotels, Guntur

Nestled in the heart of Andhra Pradesh, Welcomhotel by ITC Hotels, Guntur blends modern luxury with the region’s rich cultural heritage. Designed for both business and leisure travelers, the hotel features contemporary accommodations, diverse dining experiences, and signature warm hospitality. With sustainable practices at its core, Welcomhotel Guntur embodies ITC Hotels’ “Responsible Luxury” philosophy, offering guests an experience that is both refined and environmentally conscious.

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