Chetan Tandon Takes Charge as Front Office Manager at Hyatt Regency Ahmedabad

Chetan Tandon Takes Charge as Front Office Manager at Hyatt Regency Ahmedabad

By Manu Vardhan Kannan

Published on May 6, 2025

Hyatt Regency Ahmedabad has welcomed a new face to its leadership team—Mr. Chetan Tandon, who steps in as the Front Office Manager. With over 13 years of experience in the hospitality world, Chetan brings with him a deep understanding of operations, a sharp eye for detail, and a genuine passion for creating memorable guest experiences.

Over the years, Chetan has worked with some of the most respected names in the industry, including Crowne Plaza, The Leela, and Hyatt at Alila Diwa Goa. In each role, he has made a noticeable difference—be it improving guest satisfaction scores, increasing team morale, or streamlining operations for better service delivery. His track record is a strong reflection of his ability to lead from the front and inspire those around him.

Known for being both strategic and hands-on, Chetan is an advocate for fresh ideas and innovations, especially in front office operations. He believes in creating a culture where professionalism, warmth, and consistency go hand in hand. His leadership style is rooted in collaboration and guest-centric values, ensuring that every visitor’s journey feels personal and welcoming.

At Hyatt Regency Ahmedabad, Chetan will lead the front office team with a clear focus on enhancing guest satisfaction, uplifting team engagement, and driving service excellence. With his experience and enthusiastic approach, the hotel is confident that he will play a key role in shaping even more delightful guest journeys.

When asked about his interests outside of work, Chetan shared,

“I love travelling, exploring new places, and experimenting with different cuisines. Cooking and trying out new recipes is something I truly enjoy—it’s a great way to unwind and be creative.”

And here’s something you might not know about him—

“Not many people know this, but I’m passionate about cricket. I’ve even played at the state level, which remains one of my proudest personal achievements.”

With this exciting addition, Hyatt Regency Ahmedabad is all set to strengthen its guest experience. Please join us in giving a warm welcome to Mr. Chetan Tandon!


Summit Hotels & Resorts Appoints Deepak Bothra as Corporate General Manager

Summit Hotels & Resorts Appoints Deepak Bothra as Corporate General Manager

By Manu Vardhan Kannan

Published on April 22, 2026

Summit Hotels & Resorts has announced the appointment of Deepak Bothra as its Corporate General Manager, as the brand continues to expand across the Eastern Himalayan region. The move comes as part of the company’s efforts to strengthen its operational leadership and maintain consistency across its growing portfolio.

Deepak Bothra brings close to three decades of experience in the hospitality industry, with a strong background in hotel operations, pre-opening projects, quality control, and revenue management. Throughout his career, he has worked with several international and regional brands, taking on senior roles and contributing to the successful launch and turnaround of multiple properties.

In his new role, he will lead operational strategy across Summit’s properties, with a focus on improving service standards and overall performance. His responsibilities will also include refining systems, strengthening quality benchmarks, and ensuring a consistent guest experience as the brand expands its footprint in Sikkim, Darjeeling, and other parts of the Northeast.

Sharing his thoughts on the appointment, Sumit Mitruka, CEO, Summit Hotels & Resorts, said, "Deepak brings a rare combination of operational depth and quality-driven thinking. As we continue to expand our network across the Northeast, strengthening internal systems and service standards becomes critical. His experience in building and refining hotel operations will play a key role in driving consistency and long-term performance across our portfolio."

With this appointment, Summit Hotels & Resorts aims to further streamline its operations while supporting its long-term growth plans in the region.


Holiday Inn Gurugram Appoints Rishabh Jain

Holiday Inn Gurugram Appoints Rishabh Jain

By Hariharan U

Published on April 20, 2026

Holiday Inn Gurugram Sector 90 has announced the appointment of Rishabh Jain as its new General Manager, marking a strategic leadership addition as the property looks to strengthen its operations and market positioning.

With over 21 years of experience in the hospitality industry, Rishabh brings a balanced mix of operational expertise, sales leadership, and strategic insight to the role. His appointment aligns with the hotel’s focus on driving performance while maintaining strong service standards.

Prior to this, he served as Hotel Manager at Fairfield by Marriott Jaipur, where he played a key role during the pre-opening phase and later led the hotel’s growth trajectory over three years. His experience in handling both launch and scale-up phases adds depth to his leadership profile.

In his new role, Rishabh will oversee all aspects of operations at Holiday Inn Gurugram Sector 90, including financial performance, team development, guest experience, and overall brand positioning in a competitive market.

He also brings prior experience with IHG Hotels & Resorts, having spent nearly six years across multiple cities in key operational and leadership roles. Over the years, he has been associated with leading hospitality brands such as Taj Hotels, Marriott International, and The Lalit, further strengthening his industry exposure.

Known for his collaborative leadership style, Rishabh has consistently focused on service excellence while delivering strong business outcomes. His expertise spans hotel pre-openings, business ramp-ups, post-pandemic recovery strategies, as well as revenue management and sales operations.

Academically, he holds a Post Graduate Diploma in Business Management from ITM Business School, Navi Mumbai, along with a Bachelor’s degree in Hotel & Tourism Management from Vivekanand Institute of Hotel & Tourism Management, Rajkot.

Commenting on his appointment, Rishabh said, “I am delighted to join Holiday Inn Gurugram Sector 90 and look forward to working with the team to build on the hotel’s strong legacy, deliver memorable guest experiences, and drive sustained growth.”

Welcoming him to the role, Pankaj Gupta, Area General Manager, South West Asia at IHG and General Manager at Crowne Plaza New Delhi Mayur Vihar, noted that  Rishabh’s leadership capabilities and deep operational understanding make him well-suited to lead the property into its next phase of growth.


Marriott Executive Apartments Hyderabad Promotes Chef Suresh Rajan Pillai as Head Chef

Marriott Executive Apartments Hyderabad Promotes Chef Suresh Rajan Pillai as Head Chef

By Manu Vardhan Kannan

Published on April 18, 2026

Marriott Executive Apartments Hyderabad has announced the promotion of Chef Suresh Rajan Pillai as Head Chef, marking an important step in his journey with the property. The move recognises his contribution to shaping the hotel’s culinary identity and his consistent focus on innovation.

Chef Suresh, who was previously serving as Chef de Cuisine, has been leading the culinary direction at Mazzo, the hotel’s rooftop restaurant. Over time, he has brought a fresh perspective to South Indian cuisine, presenting it in a way that connects tradition with a more contemporary style.

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A graduate of Oriental Catering College of Hotel Management, Madurai, Chef Suresh combines strong technical knowledge with a personal approach to cooking. His philosophy is built around the idea that every dish tells a story, drawing inspiration from the cultural roots of Madurai, the coastal flavours of Kerala, and his Malaysian background. This mix reflects clearly in his menus, which offer a modern take on familiar South Indian dishes.

During his time at Mazzo, he has introduced a range of curated dining experiences that have helped strengthen the restaurant’s presence in Hyderabad. From traditional Onam Sadhyas to specially designed Navratri menus featuring over 40 saatvik dishes, his work highlights both cultural authenticity and thoughtful presentation. Dishes like Venad Paal Konju, jackfruit masala wrapped in banana leaf, and his Malabar Feast have stood out for bringing together familiar flavours with a new approach.

His role has also been key in refreshing Mazzo’s overall menu, turning it into a go-to destination for modern South Indian dining. By combining regional influences with evolving culinary techniques, the restaurant continues to appeal to a wide range of guests.

Chef Suresh’s work has also been recognised at a national level, including the Chef of the Year award at the Restaurant India Awards 2026.

In his new role as Head Chef, he will lead the overall culinary operations of the property, focusing on strengthening its food and beverage offerings while continuing to highlight regional Indian cuisines through creative and engaging dining experiences.

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