JW Marriott Mumbai Sahar has appointed Chetana Suryawanshi as its new Director of Services. With more than ten years of experience in hospitality, Chetana brings strong expertise in operations and housekeeping, strengthening the hotel’s executive leadership team.

In her new role, she will lead the Services Division, overseeing housekeeping, laundry, guest services, and operational efficiency. Her focus will be on enhancing luxury standards, driving service innovation, and ensuring every guest enjoys a smooth and memorable stay.

Chetana has previously held senior roles with top hospitality brands including The St. Regis Mumbai, Marriott International Bengaluru, and the Ramee Group. Known for combining strategic insight with operational excellence, she has consistently raised service benchmarks while nurturing high-performing teams.

Speaking about her appointment, Chetana Suryawanshi said, "Luxury is not defined by grand gestures alone, but by the consistency of care guests feel in every interaction. This opportunity at JW Marriott Mumbai Sahar allows me to strengthen the very backbone of guest comfort our services and create a culture where every team member takes pride in the details."

With Chetana leading the Services Division, JW Marriott Mumbai Sahar continues to uphold its promise of world-class hospitality, seamlessly blending comfort, sophistication, and memorable guest experiences.