Clarks Exotica Brings Guest Stories to Life with Personalised Hospitality

Clarks Exotica Brings Guest Stories to Life with Personalised Hospitality

By Manu Vardhan Kannan

Published on July 22, 2025

Nestled just minutes away from Bengaluru’s Kempegowda International Airport, Clarks Exotica Convention Resort & Spa is embracing a fresh and personal approach to luxury. Spread over 70 acres, the resort has always been known for its peaceful ambiance and versatile offerings, from corporate stays to weekend family escapes. But now, it’s taking things a notch higher by focusing not just on what it offers, but how it’s experienced  with every guest story at the heart of it.

“Every guest carries a unique story,” says Varun Sharma, General Manager Operations at Clarks Exotica. “Our aim isn’t just to serve, but to observe, listen, and respond, so each stay feels tailored, like it was made just for them.”

Whether it’s a warm bowl of soup waiting for a late-arriving traveller or a poolside candlelight dinner set up for an anniversary couple, Clarks is turning small gestures into unforgettable memories.

This new approach isn’t just reflected in their service, it’s shaping how the brand communicates with the world. Clarks Exotica is moving away from generic promotions, instead sharing stories drawn from real, heartfelt guest moments. The idea is to make every piece of communication, whether online or on-site, feel genuine and personal.

Behind this shift is a team that values human touch. From Shiva in Engineering, who ensures every space is flawless without being seen, to Gautam from F&B, who remembers how guests like their coffee, it’s the quiet attentiveness that defines the Clarks culture.

These real moments and real people now take centre stage in the resort’s digital storytelling. With initiatives like:

  • Video reels capturing natural guest reactions and joyful moments with family

  • Team spotlights celebrating small yet meaningful acts of service

  • Social media campaigns like "Captured at Clarks" and "Humans of Clarks", showcasing authentic experiences

Clarks is turning its guestbook into a canvas of shared memories. What used to stay within four walls now reaches a wider, global audience, building not just loyalty, but an emotional connect that sets the brand apart.

With this shift, Clarks Exotica is showing that luxury isn’t always about extravagance. Sometimes, it’s in the little things, the ones that make you feel seen, remembered, and valued.


ITC Maratha Marks 25 Years as a Timeless Symbol of Luxury and Mumbai Hospitality

ITC Maratha Marks 25 Years as a Timeless Symbol of Luxury and Mumbai Hospitality

By Hariharan U

Published on January 21, 2026

ITC Maratha, one of Mumbai’s most recognised luxury hotel landmarks, celebrates 25 years of hospitality excellence this year, marking a journey shaped by refined service, culinary distinction, and a deep-rooted commitment to Indian traditions. Since opening its doors in 2001, the hotel has remained a preferred address for business leaders, diplomats, and discerning travellers, blending architectural grandeur with understated luxury.

Over the years, ITC Maratha has earned a strong reputation as a culinary destination in the city. Its diverse dining portfolio reflects both depth and craftsmanship. Avartana continues to redefine Southern Indian cuisine through progressive tasting menus inspired by flavours from across the peninsula. Dum Pukht remains a celebrated name for its slow-cooked Awadhi specialities, while Peshawri draws from the culinary legacy of the North West Frontier with robust flavours and traditional clay oven cooking. Yi Jing offers refined Chinese cuisine with a focus on Hunan and Sichuan influences, while Peshwa Pavilion serves an elegant all-day dining experience. Bombay High, the hotel’s lounge and bar, remains a relaxed setting for conversations and evening gatherings.

Strategically located near Mumbai International Airport and key business districts, ITC Maratha combines accessibility with a sense of calm, making it equally suited for business travel and leisure stays. The hotel has evolved alongside the city while staying true to its philosophy of bespoke service and gracious Indian hospitality.

Reflecting on the milestone, Bhagwan Balani, General Manager, ITC Maratha, Mumbai, said, “Completing 25 years is a moment of great pride for all of us at ITC Maratha. This journey has been shaped by the trust of our guests, the dedication of our associates, and the values that define ITC Hotels. Our focus has always been on delivering refined luxury rooted in Indian hospitality, while evolving thoughtfully with the times.”

Sustainability has been a key pillar of ITC Maratha’s operations. In line with ITC Hotels’ Responsible Luxury philosophy, the hotel holds LEED Zero Carbon and LEED Zero Water certifications from the U.S. Green Building Council, highlighting its focus on energy efficiency, water stewardship, and environmentally conscious practices.

Known for hosting landmark weddings, high-profile conferences, and intimate celebrations, ITC Maratha has become a trusted venue for moments that matter. Its engagement with Mumbai’s cultural fabric through art showcases, culinary collaborations, and curated events further strengthens its connection with the city.

As it looks ahead, ITC Maratha aims to build on its rich legacy, continuing to offer world-class hospitality while staying committed to responsibility, innovation, and meaningful guest experiences.


Four Seasons Bengaluru Introduces The Wine Studio for Curated Wine Experiences

Four Seasons Bengaluru Introduces The Wine Studio for Curated Wine Experiences

By Hariharan U

Published on January 21, 2026

Four Seasons Hotel Bengaluru has added a new chapter to the city’s evolving luxury dining scene with the launch of The Wine Studio: Curated by CUR8. Designed as one of India’s first dedicated wine studios, the space places wine firmly at the centre of the experience, blending heritage, expertise and modern sensibilities in an intimate setting.

Inspired by humanity’s long-standing relationship with wine, the studio reflects a thoughtful approach to wine appreciation, where each pour tells a story of origin, craftsmanship and time. Known for its strong beverage philosophy, Four Seasons Bengaluru has envisioned The Wine Studio as a refined enclave where wine is not just served, but explored with intention and curiosity.

At the heart of the concept is flexibility and personal choice. Guests are encouraged to create their own cheese boards, discover boutique Indian wine labels, or explore celebrated international vintages ranging from Indian Chenin Blancs to classic Burgundies. The studio adapts seamlessly to private gatherings, sommelier-led masterclasses, tastings, and even business meetings, adding a cosmopolitan layer to Bengaluru’s dining culture.

As India’s wine-aware audience continues to grow, The Wine Studio offers a space tailored for both seasoned connoisseurs and curious newcomers. Seasonal pairings, guided tasting sessions and immersive classes invite guests to deepen their understanding of wine in a setting that is elegant yet approachable.

The experience calendar includes curated journeys such as The Grand Tour de France, featuring wines from Bordeaux to Burgundy paired with artisanal cheeses and freshly sliced baguettes, and The Italian Wine and Cheese Soirée, which showcases bold reds alongside Prosciutto di Parma and regional Italian flavours. Each experience is designed to be interactive, educational and indulgent.

Great wine has always brought people together, and at Four Seasons, we see that as an extension of our philosophy of exceptional hospitality. The Wine Studio allows guests to explore wines not just as beverages, but as stories - of terroir, craftsmanship, and time. Our aim was to create a space where curiosity is welcomed, expertise is shared generously, and every tasting feels personal,” says Biswajit Chakraborty, General Manager, Four Seasons Hotel Bengaluru.

With this launch, Four Seasons Bengaluru continues to reinforce its position as a leader in luxury hospitality, offering experiences that are refined, immersive and aligned with the city’s growing appreciation for global wine culture.


Della Resorts Unveils Curated Luxury Retreat for the Republic Day Long Weekend

Della Resorts Unveils Curated Luxury Retreat for the Republic Day Long Weekend

By Hariharan U

Published on January 18, 2026

As the Republic Day long weekend approaches, Della Resorts & Adventure is inviting travellers to step away from city life and indulge in a curated luxury retreat set amidst the scenic hills of Lonavala. Designed for guests seeking a refreshing escape without travelling far, the Republic Day Retreat offers a relaxed yet indulgent holiday experience close to Mumbai and Pune.

Available from January 25, the retreat features a luxury overnight stay complemented by a complimentary breakfast, a specially curated buffet dinner, and live entertainment, creating an effortless setting for guests to unwind and celebrate the long weekend in comfort.

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Ideal for couples, families, and groups of friends, the experience blends comfort, indulgence, and entertainment, allowing guests to slow down and enjoy a thoughtfully planned staycation. With its expansive property, multiple dining venues, and signature hospitality, Della Resorts continues to position itself as a preferred destination for short luxury escapes.

The Republic Day Retreat is offering an attractive premium getaway option for travellers looking to mark the national holiday with a memorable and relaxing experience in the hills of Lonavala.

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