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By Manu Vardhan Kannan
Published on June 18, 2025
Clarks Exotica Convention Resort & Spa has been named 1st Runner-Up in the ‘Excellence in Services & Operations’ category at the Exhibition Excellence Awards (EEA) 2025, held at the CICDO Exhibition Center in Mumbai. This prestigious recognition reinforces the resort’s status as a leading hospitality and MICE (Meetings, Incentives, Conferences, and Exhibitions) destination in India.
Clarks Exotica’s strength lies in its precision-driven and guest-centric approach, catering to four key guest profiles: MICE clientele, destination weddings, FITs (Free Independent Travellers), and airline crew—each experiencing tailored hospitality designed for their unique needs.
MICE guests enjoy bespoke arrivals with company-branded gifts, themed room décor, and signature desserts.
Wedding guests receive thoughtful in-room surprises including festive sweets and handwritten notes.
FITs are treated with wellness hampers, dietary-specific meals, and occasion-based surprises.
Airline crew benefit from streamlined check-ins, restful stays, and time-sensitive efficiency.
In FY 2024–25, Clarks Exotica undertook strategic operational and infrastructure upgrades, resulting in improved guest satisfaction across key platforms:
Booking.com rating rose from 7.4 to 8.4
Tripadvisor ranking improved to #22 of 1,136 hotels in Bengaluru
Won the Agoda 2024 Customer Review Award with a score of 8.1
These results were powered by a committed, cross-functional team led by Varun Sharma, General Manager - Operations. His leadership played a key role in aligning departments towards a singular focus on service excellence.
Noteworthy team contributions include:
Rakesh Kumar (Rooms Division): Streamlined and personalised guest journeys
Chef Suresh (Culinary): Introduced inventive and diverse dining options
Satyabrata Samal (Housekeeping): Rolled out eco-friendly practices and rapid response SOPs
Senthil Kumar (F&B): Elevated banquet services with training and delightful add-ons
Kuldeep Singh (Security): Enhanced safety with seamless guest confidence measures
Raghavendra Srinivasa (IT): Delivered robust digital infrastructure and event tech support
Chetan (Engineering): Ensured operational uptime through sustainable engineering
Balaji M, CEO of Clarks Exotica, shared:
"This award is a true reflection of what happens when passion meets process. It’s not about doing one thing differently—it’s about doing everything thoughtfully. Every detail, from food to room service, is shaped by care and consistency. We’re proud of our team and thankful for the trust of our guests."
Located just 15 minutes from Kempegowda International Airport, the resort is nestled across 70 acres of greenery, offering over 15 versatile venues for exhibitions, weddings, conferences, leisure travel, and airline layovers. As it continues redefining luxury hospitality with scale, warmth, and intent, this latest recognition marks another milestone in Clarks Exotica’s journey.
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By Hariharan U
Published on February 25, 2026
In a move that blends hospitality with heritage, CheckIn has partnered with Museum of Art & Photography (MAP), Bengaluru, to introduce curated art experiences across select SUNDAY Hotels. The initiative aims to transform hotel spaces into immersive cultural environments where Indian art and storytelling become an integral part of the guest journey.
Launched as a pilot across three properties, Sunday Hotel, Zirakpur; Sunday Hotel & Residency M3M, Gurugram; and Sunday Hotel & Resort, Manesar, the collaboration marks one of the first structured efforts in India to embed museum-curated art within hospitality spaces at scale. Rooted in the shared belief that art should be part of everyday life, the partnership reimagines hotels not merely as places to stay, but as living galleries reflecting India’s artistic depth.
The inaugural collection features curated reprints spanning indigenous art practices, modern and contemporary works, and elements of popular culture. Gond paintings by Jangarh Singh Shyam offer insights into indigenous storytelling traditions, while Madan Meena’s Baramasa series draws from a distinctive genre of Indian miniature painting depicting the rhythm of seasons and their emotional resonance. Textile Labels from the early 20th century highlight the influence of chromolithography on art and design during that era.
Speaking on the partnership, Varun Jain, Chief Operating Officer – Asia, PRISM, noted that art has the power to deepen connections to culture and shared narratives. Abhishek Poddar, Founder of MAP, added that moving art beyond museum walls into everyday spaces encourages curiosity and fosters meaningful engagement with South Asian visual heritage.
The collaboration reflects evolving travel preferences, where guests increasingly seek culturally immersive and meaningful stays. By integrating curated art into its properties, CheckIn positions SUNDAY Hotels as spaces that celebrate regional narratives and artistic traditions while offering a contemporary hospitality experience.
With plans to expand the programme across additional SUNDAY Hotels, CheckIn aims to create a distributed art experience across India, one that brings cultural memory and creative expression closer to travellers nationwide.
PRISM, the parent company of OYO, operates across more than 35 countries, serving over 100 million customers globally through diverse hospitality and urban living solutions. Meanwhile, MAP Bengaluru, housed in a purpose-built 44,000 square foot space on Kasturba Road, continues its mission to preserve and promote South Asian visual art while cultivating a stronger museum-going culture in India.
Published on February 24, 2026
Four Seasons Hotel Mumbai has officially unveiled visuals of its newly launched 10,000-square-foot ballroom, a landmark addition that sets a new benchmark for luxury celebrations in the city. Located in Worli, one of Mumbai’s most vibrant cultural and social districts, the ballroom has been conceptualised as a refined spatial experience rather than a traditional banqueting hall. Designed to feel expansive yet intimate, the venue seamlessly balances scale, proportion, and meticulous detailing.
Opened on 29th January 2026, the pillarless ballroom brings together architectural elegance, cutting-edge technology, and the signature personalised service synonymous with the Four Seasons brand. A private arrival porch and dedicated entrance establish a sense of exclusivity from the outset, leading guests into a 1,300-square-foot pre-function area ideal for welcome rituals, cocktail receptions, and elegant mingling.
The heart of the venue is a 5,700-square-foot uninterrupted main hall with soaring ceilings and clear sightlines, offering remarkable flexibility for weddings, milestone celebrations, social soirées, fashion showcases, automobile launches, and corporate galas. Integrated LED panelling across an entire wall, advanced audiovisual systems, and adaptable lighting allow the space to transition effortlessly from sunlit daytime ceremonies to immersive evening celebrations.
The ballroom’s design palette blends deep blues with nuanced gold accents and luminous whites, creating a setting that feels both contemporary and timeless. Subtle spherical motifs and bespoke finishes introduce warmth and architectural rhythm, while a live kitchen concept, anchored by a dedicated local maharaj, ensures that culinary artistry remains central to every occasion.
Speaking on the unveiling, Nitesh Gandhi, General Manager, Four Seasons Hotel Mumbai, said, “At Four Seasons, we believe celebrations should feel deeply personal and effortlessly grand. This ballroom has been crafted to honour life’s most meaningful milestones, where every wedding vow, every toast, and every gathering is elevated by design, service, and heartfelt attention.”
In keeping with the hotel’s commitment to conscious luxury, sustainability is thoughtfully woven into the ballroom’s offerings. These include locally sourced menus, collaborations with eco-luxe décor partners, and a zero-waste culinary philosophy that balances indulgence with responsibility.
The newly released imagery highlights the ballroom’s grandeur, design nuances, and immersive atmosphere, offering a compelling preview of what awaits. Now open, the ballroom at Four Seasons Hotel Mumbai positions itself as one of the city’s most coveted event destinations, where impeccable service, architectural sophistication, and thoughtful personalisation come together to create celebrations that are not just hosted, but exquisitely experienced.
Hyatt Centric MG Road Bangalore has announced that its signature all-day dining venue, The Bengaluru Brasserie, has received the Best Multi-Cuisine Restaurant award at the Food Connoisseur Awards.
The award recognises the restaurant’s steady commitment to serving quality food across a wide range of cuisines, supported by warm and attentive service. Located in the heart of MG Road, The Bengaluru Brasserie offers a diverse menu that brings together Indian favourites and popular global dishes, catering to varied dining preferences.
Over the years, the restaurant has built a strong following among both in-house guests and Bengaluru diners. Known for its generous breakfast spreads, balanced lunch options, and relaxed dinner setting, it has become a dependable choice for business meetings, family gatherings, and casual get-togethers. The culinary team focuses on using fresh ingredients, thoughtful preparation, and flavours that appeal to a broad audience.
Speaking on the achievement, Sahil Ranaut, General Manager Hyatt Centric MG Road Bangalore said, “We are honoured to receive the Best Multi-Cuisine Restaurant award at the Food Connoisseur Awards. This recognition reflects the dedication of our kitchen and service teams, who work hard every day to deliver a memorable dining experience. We are especially thankful to our guests for their continued trust and support.”
This recognition marks an important milestone for Hyatt Centric MG Road Bangalore and reinforces its commitment to offering dependable, high-quality dining experiences for the city’s growing community of food lovers.
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