Clarks Exotica Honoured for Service & Operations at Exhibition Excellence Awards 2025

Clarks Exotica Honoured for Service & Operations at Exhibition Excellence Awards 2025

By Manu Vardhan Kannan

Published on June 18, 2025

Clarks Exotica Convention Resort & Spa has been named 1st Runner-Up in the ‘Excellence in Services & Operations’ category at the Exhibition Excellence Awards (EEA) 2025, held at the CICDO Exhibition Center in Mumbai. This prestigious recognition reinforces the resort’s status as a leading hospitality and MICE (Meetings, Incentives, Conferences, and Exhibitions) destination in India.

Clarks Exotica’s strength lies in its precision-driven and guest-centric approach, catering to four key guest profiles: MICE clientele, destination weddings, FITs (Free Independent Travellers), and airline crew—each experiencing tailored hospitality designed for their unique needs.

  • MICE guests enjoy bespoke arrivals with company-branded gifts, themed room décor, and signature desserts.

  • Wedding guests receive thoughtful in-room surprises including festive sweets and handwritten notes.

  • FITs are treated with wellness hampers, dietary-specific meals, and occasion-based surprises.

  • Airline crew benefit from streamlined check-ins, restful stays, and time-sensitive efficiency.

In FY 2024–25, Clarks Exotica undertook strategic operational and infrastructure upgrades, resulting in improved guest satisfaction across key platforms:

  • Booking.com rating rose from 7.4 to 8.4

  • Tripadvisor ranking improved to #22 of 1,136 hotels in Bengaluru

  • Won the Agoda 2024 Customer Review Award with a score of 8.1

These results were powered by a committed, cross-functional team led by Varun Sharma, General Manager - Operations. His leadership played a key role in aligning departments towards a singular focus on service excellence.

Noteworthy team contributions include:

  • Rakesh Kumar (Rooms Division): Streamlined and personalised guest journeys

  • Chef Suresh (Culinary): Introduced inventive and diverse dining options

  • Satyabrata Samal (Housekeeping): Rolled out eco-friendly practices and rapid response SOPs

  • Senthil Kumar (F&B): Elevated banquet services with training and delightful add-ons

  • Kuldeep Singh (Security): Enhanced safety with seamless guest confidence measures

  • Raghavendra Srinivasa (IT): Delivered robust digital infrastructure and event tech support

  • Chetan (Engineering): Ensured operational uptime through sustainable engineering

Balaji M, CEO of Clarks Exotica, shared:

"This award is a true reflection of what happens when passion meets process. It’s not about doing one thing differently—it’s about doing everything thoughtfully. Every detail, from food to room service, is shaped by care and consistency. We’re proud of our team and thankful for the trust of our guests."

Located just 15 minutes from Kempegowda International Airport, the resort is nestled across 70 acres of greenery, offering over 15 versatile venues for exhibitions, weddings, conferences, leisure travel, and airline layovers. As it continues redefining luxury hospitality with scale, warmth, and intent, this latest recognition marks another milestone in Clarks Exotica’s journey.


Aloft Bengaluru Whitefield Launches Long Weekend Staycation Offers

Aloft Bengaluru Whitefield Launches Long Weekend Staycation Offers

By Manu Vardhan Kannan

Published on September 27, 2025

Aloft Bengaluru Whitefield is making the upcoming long weekend extra special with an exclusive staycation offer from October 2 to 5, 2025. Designed for relaxation and indulgence, the package combines comfortable stays, hearty meals, wellness benefits, and fun-filled activities for an unforgettable getaway.

The special offer is available on a two-person per night basis at a special price. Guests can enjoy a range of inclusions that make the experience both indulgent and value-packed. The package features a complimentary buffet breakfast, along with a choice of either complimentary lunch or dinner. To add to the comfort, guests will receive a 10% discount on spa services and a 20% discount on food and beverages. Early check-in and late check-out ensure a relaxed schedule throughout the stay.

Additional perks make the stay even more rewarding. Guests are welcomed with refreshing mocktails on arrival and can access the gym and swimming pool free of charge. Evening tea or coffee with snacks, recreational onsite games, and complimentary laundry for two pieces add thoughtful touches to the stay. Members can also earn Marriott Bonvoy reward points as part of the package.

With indulgent meals, wellness options, and leisure activities, this long weekend offer is crafted to refresh and recharge both body and mind. Whether for couples, families, or friends, Aloft Bengaluru Whitefield provides the perfect escape right in the heart of the city.

  •  Period: October 2 – 5, 2025
  •  Reservations: resv.bengaluru@aloftbengaluruwhitefield.com


Radisson Hotel Delhi MG Road Opens in South Delhi, Managed by NILE Hospitality

Radisson Hotel Delhi MG Road Opens in South Delhi, Managed by NILE Hospitality

By Hariharan U

Published on September 26, 2025

Radisson Hotel Delhi MG Road has officially made its debut in South Delhi, introducing a new lifestyle destination that blends convenience with comfort. Located just a short drive from Indira Gandhi International Airport, the hotel offers easy access to shopping districts, cultural landmarks, and entertainment hubs, making it an ideal choice for both leisure and business travelers.

The hotel features 100 contemporary rooms and suites across Standard, Superior, and Suite categories. Guests can enjoy a wide array of amenities, including an all-day dining restaurant, outdoor swimming pool, spa, salon, fitness center, premium lounge, and bar. With more than 29,000 sq. ft. of event space, Radisson Hotel Delhi MG Road also provides versatile indoor and outdoor venues, dedicated lawn entrances, and expansive pre-function areas, positioning itself as a sought-after destination for weddings, celebrations, and corporate events.

Culinary experiences are central to the property, led by Lore, a 120-cover World Cuisine Restaurant with a live kitchen and integrated bar. The hotel also houses Crème, a patisserie and grab-and-go café, complemented by lounges and bars that enhance the dining experience.

Speaking at the launch, Ashish Saxena, General Manager, said, “What sets Radisson Hotel Delhi MG Road apart is its ability to meet both business and social needs in a location that is central yet peaceful. By combining well-designed rooms with flexible event spaces and lifestyle facilities, we aim to add meaningful value to South Delhi’s hospitality offerings and create a destination that feels naturally connected to the city.”

The project is owned by AKM Hotels Private Limited and managed by NILE Hospitality. On the successful opening, Nimish Mehra, Managing Director, AKM Hotels Pvt. Ltd., shared, “This opening represents a defining chapter for us—a project designed to complement Delhi’s energy with warmth, comfort, and thoughtful hospitality. We are proud to create an experience that leaves a lasting impression on guests while strengthening the community we serve.”

Vikram Singh Chauhan, Founder & CEO, NILE Hospitality, added, “We are delighted to announce the opening of Radisson Hotel Delhi MG Road, our fifth Radisson-branded property and our first in the capital city. In AKM, we have found a partner who shares our hospitality vision, and this partnership allows us to strengthen our collaboration with Radisson Hotel Group while delivering a one-of-a-kind hotel to Delhi.”

With its strategic location, expansive event infrastructure, and innovative dining concepts, Radisson Hotel Delhi MG Road is poised to become a preferred destination for travelers, diners, and event planners in the capital.

About NILE Hospitality
Established in 2018, NILE Hospitality is India’s leading hotel management company, operating international and independent brands across the country. With a presence in 15 states, a portfolio of 24 hotels, and over 1,700 keys under management, NILE continues to expand with a strong pipeline of 2,000 additional rooms. Its portfolio includes global brands such as Marriott, Hyatt, Wyndham, Radisson, Accor, and IHG, and it has been recognized with multiple awards for excellence in hotel management and guest experience.

About AKM Mehrasons Group
Founded in 1925, AKM Mehrasons Group is one of Delhi’s most respected names in the jewelry industry. Guided by values of trust and customer-first service across generations, the group has expanded its ventures into hospitality. Its collaboration with Radisson and NILE Hospitality marks a new milestone in creating world-class lifestyle and hospitality experiences while continuing to contribute to India’s growth story.


Machan Resorts Among Top 10 Best Workplaces for Women in India

Machan Resorts Among Top 10 Best Workplaces for Women in India

By Hariharan U

Published on September 26, 2025

 Machan Resorts LLP, a pioneer in India’s hospitality sector with more than three decades of experience, has been recognized as one of the Top 10 India’s Best Workplacesfor Women 2025 by Great Place To Work® India. The honor underscores the group’s long-standing focus on creating a workplace where women professionals are supported, empowered, and encouraged to thrive.

Over the years, Machan Resorts has introduced several initiatives aimed at building an equitable environment—ranging from leadership development opportunities to structured mentorship and training programs. These efforts have positioned the company as a leader in promoting inclusion within the hospitality industry.

Partner at Machan Resorts, Veena Hooja, expressed her appreciation for the team’s contribution, “The dedication and creativity of the women in our team drive Machan forward. Recognizing their efforts is our way of honoring their invaluable contribution.”

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Adding to this, Sakshi Sarmandal, Director – Talent and Culture, highlighted the brand’s broader vision, “We believe that empowering women is not just about representation but about creating meaningful opportunities for growth, leadership, and innovation. This recognition is a testament to the strong culture of learning and inclusion we have cultivated, where every woman feels valued, supported, and inspired to achieve her full potential.”

As the hospitality industry continues to evolve, Machan Resorts is committed to strengthening its diversity and inclusion framework. The company aims to ensure its workplace remains not just a certified Great Place To Work®, but a platform where women can lead, excel, and shape the future of hospitality.

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