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By Manu Vardhan Kannan
Published on June 18, 2025
Clarks Exotica Convention Resort & Spa has been named 1st Runner-Up in the ‘Excellence in Services & Operations’ category at the Exhibition Excellence Awards (EEA) 2025, held at the CICDO Exhibition Center in Mumbai. This prestigious recognition reinforces the resort’s status as a leading hospitality and MICE (Meetings, Incentives, Conferences, and Exhibitions) destination in India.
Clarks Exotica’s strength lies in its precision-driven and guest-centric approach, catering to four key guest profiles: MICE clientele, destination weddings, FITs (Free Independent Travellers), and airline crew—each experiencing tailored hospitality designed for their unique needs.
MICE guests enjoy bespoke arrivals with company-branded gifts, themed room décor, and signature desserts.
Wedding guests receive thoughtful in-room surprises including festive sweets and handwritten notes.
FITs are treated with wellness hampers, dietary-specific meals, and occasion-based surprises.
Airline crew benefit from streamlined check-ins, restful stays, and time-sensitive efficiency.
In FY 2024–25, Clarks Exotica undertook strategic operational and infrastructure upgrades, resulting in improved guest satisfaction across key platforms:
Booking.com rating rose from 7.4 to 8.4
Tripadvisor ranking improved to #22 of 1,136 hotels in Bengaluru
Won the Agoda 2024 Customer Review Award with a score of 8.1
These results were powered by a committed, cross-functional team led by Varun Sharma, General Manager - Operations. His leadership played a key role in aligning departments towards a singular focus on service excellence.
Noteworthy team contributions include:
Rakesh Kumar (Rooms Division): Streamlined and personalised guest journeys
Chef Suresh (Culinary): Introduced inventive and diverse dining options
Satyabrata Samal (Housekeeping): Rolled out eco-friendly practices and rapid response SOPs
Senthil Kumar (F&B): Elevated banquet services with training and delightful add-ons
Kuldeep Singh (Security): Enhanced safety with seamless guest confidence measures
Raghavendra Srinivasa (IT): Delivered robust digital infrastructure and event tech support
Chetan (Engineering): Ensured operational uptime through sustainable engineering
Balaji M, CEO of Clarks Exotica, shared:
"This award is a true reflection of what happens when passion meets process. It’s not about doing one thing differently—it’s about doing everything thoughtfully. Every detail, from food to room service, is shaped by care and consistency. We’re proud of our team and thankful for the trust of our guests."
Located just 15 minutes from Kempegowda International Airport, the resort is nestled across 70 acres of greenery, offering over 15 versatile venues for exhibitions, weddings, conferences, leisure travel, and airline layovers. As it continues redefining luxury hospitality with scale, warmth, and intent, this latest recognition marks another milestone in Clarks Exotica’s journey.
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Published on October 19, 2025
Sterling Holiday Resorts, a leading name in experiential holidays, has launched its latest ‘Discoveries & Experiences’ (D&E) initiative, “Soil to Soul,” at Sterling Wayanad. Nestled amidst Kerala’s lush plantations and spice gardens, this immersive Farm-to-Fork experience celebrates sustainable tourism, local culture, and authentic culinary traditions.
The “Soil to Soul” journey takes guests on a half-day exploration through organic farms and spice plantations, offering a firsthand understanding of Wayanad’s agricultural heritage. Participants engage with local farmers, learn about paddy cultivation, coffee, and spice farming, and harvest fresh produce. The experience culminates in a hands-on cooking session led by Sterling’s expert chefs, where guests use the fresh produce they have harvested to prepare traditional Kerala dishes using time-honoured methods.
Adding depth to the journey, guests also interact with indigenous Wayanad communities, whose stories and food traditions bring authenticity to the experience. Visitors take home handcrafted spice packs and recipe cards, extending their connection to Kerala’s food culture beyond their stay.
“With ‘Soil to Soul,’ we want our guests to go beyond the conventional holiday, to connect with the land, people, and stories that make Wayanad special,” said Harinath Mohanasundaram, Senior Vice President – Marketing, Sterling Holiday Resorts. “It’s a celebration of food, culture, and sustainability, and a meaningful addition to our growing D&E portfolio.”
Sterling’s Discoveries & Experiences platform offers guests curated, locally rooted engagements that bring each destination to life. At Sterling Wayanad, travellers can also enjoy guided nature walks and bird-watching trails, or explore the resort’s collaboration with Uravu, a local NGO that promotes bamboo craftsmanship and tribal livelihoods, each experience designed to build authentic connections with the region’s ecology and culture.
Through “Soil to Soul” and other D&E initiatives, Sterling Holiday Resorts reinforces its commitment to sustainable and experiential travel in India, offering guests memorable journeys that truly go from farm to fork, from Soil to Soul.
Foxoso Fiori Jaipur, a premium hotel nestled in the heart of the Pink City, has announced an exciting wedding package priced at ₹16,99,000 for 55 rooms for 2 nights and 3 days. The package is designed to create a memorable celebration experience and includes a wide range of offerings such as a mouth-watering vegetarian menu, floral decorations, stage with backdrop, wedding couple couch, mandap with hawan, DJ with dance floor, makeup artist, photographer, band baja, ghori, and a professional event management team.
With the wedding season set to begin this November and December, Foxoso Fiori Jaipur, located on Ajmer Road, Vaishali Nagar presents itself as one of the most attractive options in town for couples seeking a grand yet well-curated celebration.
In addition to weddings, the hotel has curated special packages for social gatherings, weddings, and corporate events, making it a versatile destination for all kinds of celebrations and meetings.
Under the leadership of Mr. Shan Siddiqui who is serving as General Manager, Foxoso Fiori Jaipur, offers 57 contemporary rooms and eight pillarless grand banquet halls with a maximum capacity of 550 guests, making it an ideal choice for hosting weddings, conferences, and other large-scale events.
Renowned for its unmatched hospitality, exquisite dining, and central location, Foxoso Fiori continues to deliver experiences that blend elegance with convenience. The hotel looks forward to welcoming guests for a truly memorable stay and celebration experience in Jaipur.
Published on October 18, 2025
This Diwali, JW Marriott Mumbai Sahar celebrates the festival of lights with a special act of giving that beautifully blends hospitality with heart. In a heartfelt collaboration with Salaam Baalak Trust, an NGO dedicated to empowering street and working children, the hotel hosted a meaningful ladoo-making activity to spread joy, inclusion, and festive warmth.
Children from Salaam Baalak Trust were welcomed into the hotel’s kitchen, where they spent the day alongside JW Marriott’s talented culinary team learning the art of preparing traditional Diwali sweets. The experience was filled with laughter, learning, and celebration, bringing alive the true essence of Diwali, one of togetherness and compassion.
Through this thoughtful initiative, JW Marriott Mumbai Sahar reaffirmed its commitment to community-driven hospitality, using its platform to inspire meaningful connections and foster social impact. The event reflected the brand’s belief that true celebration goes beyond decoration, it lies in touching lives and creating memories that last.
As the hotel glows with the light of a thousand diyas, it also illuminates something even brighter, the smiles and hopes of young hearts, reminding everyone that the spirit of Diwali shines brightest when shared with others.
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