Cleartrip's Commitment to Customer Flexibility: Introduction of New Hotel Booking Features

Cleartrip's Commitment to Customer Flexibility: Introduction of New Hotel Booking Features

By Author

Published on September 23, 2023

The 'Cancel for Any Reason' feature empowers users to cancel their hotel bookings right up to check-in time, securing instant and full refunds.

Cleartrip, a subsidiary of Flipkart, is making significant strides in enhancing the customer experience with the launch of its groundbreaking feature, 'Cancel for No Reason.' This innovative addition allows users to cancel their hotel bookings right up to check-in time, granting them immediate and full refunds, irrespective of the reason for cancellation.

Under 'Cancel for No Reason,' customers can enjoy the flexibility of cancelling hotel reservations, and the feature extends refund benefits of up to Rs. 25,000 per booking. This game-changing offering applies to all domestic and international properties listed on the Cleartrip platform.

The introduction of 'Cancel for No Reason' directly addresses some of the most common traveller concerns, such as inflexible booking policies and the mismatch between expectations and the actual hotel experience. Cleartrip's dedication to customer satisfaction is evident in this move, eliminating worries about cancellation policies and providing an anxiety-free booking experience.

As part of Cleartrip's commitment to travellers, this premium feature is being offered at no additional cost during its initial launch. Alongside 'Cancel for No Reason,' Cleartrip is rolling out its 'Clear Advantage' package, offering CT Flexmax, CT Hello, CT Upgrade, and a 24-hour refund policy. These features collectively underscore Cleartrip's dedication to providing flexibility, affordability, and a seamless travel experience.

With 'Cancel for No Reason' and the other Clear Advantage benefits, travellers can look forward to a relaxed and stress-free journey, with greater control over their plans and the assurance of enhanced customer support.

Ayyappan R, CEO of Cleartrip, expressed, "For us as a business, our unwavering commitment to customer-centricity serves as the driving force behind all our initiatives. Clear Advantage reflects this principle and perfectly aligns with our core values of 'transparency, optimism, curiosity, innovation, and inclusivity.' When a customer selects Cleartrip, they place their trust in us to provide a seamless and value-driven travel experience, and we take this responsibility seriously. The introduction of Clear Advantage is just one of the many steps we've taken to simplify and add flexibility to the travel process. We have strong confidence that our value proposition will bring about a new era in the online travel agency landscape, allowing customers to enjoy travel experiences like never before."


Pacific D21 Mall Dwarka Hosts Inspiring Kavi Sammelan

Pacific D21 Mall Dwarka Hosts Inspiring Kavi Sammelan

By Nithyakala Neelakandan

Published on July 17, 2024

Pacific D21 Mall in Dwarka recently hosted a captivating Kavi Sammelan, drawing around 100 poetry enthusiasts to enjoy an evening of exceptional poetic performances. The event was graced by the esteemed chief guest, Rashtravadi Kavi Dr. Arjun Sisodia, adding a touch of distinction to the gathering.

The evening featured a diverse group of renowned poets, including Dr. Sanjay Jain, Ashok Apshar, Dr. Nathu Lal Lotwada, Dr. Seema Vats, Seema Ranga, Rameshwar Dev, Geeta Raghav, Urvi Udhal, and Sirta Jain. Each poet delivered a powerful performance, celebrating the rich tradition of Indian poetry and leaving the audience enchanted with their artistic expressions and creativity.

Abhishek Bansal, Executive Director of the Pacific Group, expressed his joy and gratitude for the event's success. "We are thrilled to see such an enthusiastic turnout for our Kavi Sammelan. It's heartwarming to witness the community come together to celebrate the beauty of poetry and literature. Pacific Mall, D-21 Dwarka, remains committed to enhancing cultural events that bring joy and inspiration to our visitors," said Bansal.

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The Kavi Sammelan was more than just a poetry reading; it was a celebration of the enduring power of words to connect, inspire, and uplift. Events like these highlight Pacific D21 Mall Dwarka's ongoing dedication to being a hub for cultural and artistic gatherings, providing a platform for artists and performers to showcase their talent.

Through this event, Pacific D21 Mall continues to affirm its role in promoting cultural activities, creating an environment where art and literature can thrive. The successful Kavi Sammelan is a testament to the mall's commitment to enriching the cultural fabric of the community.

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About Pacific D21 Mall

Pacific D21 Mall is Dwarka's one-stop destination for a fun-filled day out. Conveniently located in Sector 21 and connected to the metro station, we offer a vibrant atmosphere for budget-conscious shoppers, families, and friends. Whether you're looking for the latest fashion trends, trendy homeware, or essential electronics, Pacific D21 Mall has it all. Plus, our delicious food court and a variety of restaurants cater to every craving, from quick bites to fine dining experiences. 


Seabourn Unveils New "Seabourn Journeys" for 2024 Grand Africa Voyage

By Nishang Narayan

Published on July 16, 2024

Seabourn, the leader in ultra-luxury cruising and expedition travel, has introduced a selection of new pre-, mid-, and post-cruise "Seabourn Journeys" available to guests on the 2024 Grand Africa Voyage. These journeys offer in-depth, land-based cruise extensions that go beyond single-day excursions, providing guests with opportunities to immerse themselves in Africa's extraordinary destinations.

The luxurious pre-, post-, and mid-cruise Seabourn Journeys during the Grand Africa Voyage allow guests to further explore Africa's premier destinations. For those interested in joining a safari to see Africa's "Big Five," several mid-cruise Journeys options are available, providing opportunities for guests to stay in unique properties and national parks in Botswana, Namibia, and more. They may also explore sites such as the Kariega Game Reserve (Settlers Drift), Grootbos Private Nature Reserve, and Onguma The Fort. Guests seeking exclusive wine experiences can enjoy gourmet dining and wine tastings at La Residence Wine Estate in Franschhoek during four-day pre- and post-cruise stays.

"Seabourn Journeys allow our guests to create deeper, more immersive experiences of the destinations by extending their travel beyond the first and final ports of calls," said Natalya Leahy, president of Seabourn. "I am very proud of this bespoke collection of offerings and believe our guests will be delighted with these experiences. Whether spotting the 'Big Five' on thrilling game drives, or relaxing in luxurious accommodations, or savoring award-winning wines, every moment is crafted to enhance the voyage and create unforgettable 'Seabourn Moments'."

The new Seabourn Journeys for the Grand Africa Voyage include:

La Residence Wine Experience (4-Day Pre- or Post-Cruise Journey) Cape Town, South Africa | Pre: January 25-28, 2025 | Post: January 28-31, 2025

Guests sailing on shorter segments that either embark or debark in Cape Town on January 28 can enjoy a pre-cruise or post-cruise experience in South Africa's stunning Cape Winelands. Upon arrival in Cape Town, guests are transported to La Residence in the Franschhoek Valley, where they can relax and dine at their leisure in opulent surroundings. The second day features a tour of historic wine estates in Paarl and Boschendal, complete with tastings and a picturesque picnic. On the third day, guests further explore the region's esteemed vineyards and savor gourmet meals paired with local wines. A final morning wine tasting concludes the journey before guests either return home or board the ship.

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Grootbos Private Nature Reserve (4-Day Post-Cruise Journey) Cape Town, South Africa | January 28-31, 2025

Guests debarking their voyage in Cape Town on January 28 can embark on a multi-day post-cruise journey at the renowned Grootbos Private Nature Reserve. Known for its conservation efforts and luxurious accommodations, Grootbos offers a warm welcome and transfer to the Forest Lodge, where guests stay in elegant suites surrounded by stunning landscapes. Activities include exploring the Milkwood Forest, botanical hikes, 4x4 flower safaris, and visits to the ancient Klipgat Cave and Walker Bay Nature Reserve. A private Cape Agulhas tour features wine tastings and a curated picnic in South Africa's southernmost wine region. Guests also enjoy a marine safari to see the "Marine Big Five"—whales, sharks, dolphins, seals, and penguins—guided by marine biologists from Dyer Island Cruises. Each evening, guests dine at Grootbos' unique lodge restaurants before relaxing in the serene wilderness.

Ultimate Botswana Experience (7-Day Mid-Cruise Journey) Durban, South Africa | January 22-28, 2025

After disembarking in Durban, guests fly to Johannesburg and stay at the Sanctuary Mandela Boutique Hotel, Nelson Mandela's former residence. The next day, they travel to Botswana's Sanctuary Baines' Camp, known for its intimate setting and unique construction using recycled cans, offering game drives and mokoro excursions in the Okavango Delta. On the fourth day, guests transfer to the prestigious Chief's Camp in the Moremi Game Reserve, renowned for exceptional game viewing, including the "Big Five" and over 500 bird species. Guests enjoy morning and afternoon game drives, gourmet dining, and optional activities like scenic flights and spa treatments. The Journey concludes with a final morning game drive before flying to Maun and then Cape Town, where they rejoin Seabourn Sojourn to continue their voyage.

Kariega Game Reserve (4-Day Mid-Cruise Journey) Port Elizabeth, South Africa | January 25-28, 2025

Upon reaching Port Elizabeth, guests are transferred to Kariega Game Reserve, a vast 10,000-hectare wilderness known for its diverse wildlife, including the "Big Five", and abundant birdlife. Guests stay at Settlers Drift, a blend of tented safari and 5-star luxury, with private viewing decks overlooking the Bushman's River. Over the next two days, they enjoy exhilarating morning and afternoon game drives, optional activities, and gourmet dining. On the fourth day, after a final game drive and breakfast, guests are transferred to Port Elizabeth Airport for their flight to Cape Town, where they rejoin Seabourn Sojourn to continue their voyage.

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Escape To Etosha: Onguma The Fort (4-Day Mid-Cruise Journey) Cape Town, South Africa | January 29-February 2, 2025

This mid-cruise journey offers a luxurious safari at Onguma The Fort, a magical oasis where guests are treated to breathtaking views of the mesmerizing Namibian sunset. With its prime location overlooking the Etosha Pans, the fort envelops visitors in massive, cool walls adorned with a blend of African, Moroccan, and Indian influences, all while surrounded by diverse wildlife. Highlights include guided game drives to spot the "Big Five" and various antelope species, and opportunities to observe the breathtaking Namibian sunset from the main tower or during a sundowner safari. Visitors can relax in elegant suites with private verandas, indulge in delicious meals, and learn about rhino conservation efforts. After several days of adventure and relaxation, guests fly to Walvis Bay to rejoin Seabourn Sojourn.

The fully escorted Seabourn Journeys have been uniquely curated to give travelers more time in these locations to showcase the very best of the destinations via the experiential excursions they offer over multiple days. Most Seabourn Journey packages include select meals, transportation, and guided experiences for smaller groups ensuring intimate, personalized exposure to the location and its culture. Luxury hotels and lodges have been hand-selected to offer guests accommodations at the finest iconic properties in the best locations that showcase their surroundings and indigenous culture, with transfers between land and sea conveniently timed to the start or finish of scheduled Seabourn cruises.

Departures on most Seabourn Journeys are guaranteed with a minimum of just two guests. In addition, Seabourn offers a wide selection of mid-cruise overland journeys, that can become part of the overall cruise experience.

Departing on November 30, 2024, Seabourn Sojourn will sail roundtrip from Barcelona on a 90-day voyage that includes visits to 42 marquee and off-the-beaten-path destinations and cities in 20 countries, with seven overnight stays. For guests who cannot sail the entire voyage, shorter segments are available, giving guests more flexibility and opportunities to add pre- or post-journeys to extend their experiences. Shorter segments include the following:

  • 27-Day Jewels of Northwest Africa: November 30-December 27, 2024, from Barcelona to Cape Town

  • 17-Day Mozambique Channel Discovery & Zanzibar Nights: December 27, 2024-January 13, 2025, from Cape Town to the Seychelles

  • 59-Day Northwest Africa to The Mozambique Channel: November 30, 2024 - January 28, 2025, from Barcelona to Cape Town

  • 22-Day West African Discovery: January 28 – February 19, 2025, from Cape Town to the Canaries.

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For reservations or more details about Seabourn's Grand Africa voyage, please call Seabourn at 1-800-929-9391, visit www.seabourn.com, or contact a professional travel advisor.

About Seabourn:

Seabourn represents the pinnacle of ultra-luxury ocean and expedition travel and operates a suite of seven modern ships. The all-inclusive, boutique ships offer all-suite accommodations with oceanfront views; award-winning dining; complimentary premium spirits and fine wines available at all times; renowned service provided by an industry-leading crew; a relaxed, sociable atmosphere that makes guests feel at home; a pedigree in expedition travel through the Ventures by Seabourn program and two new ultra-luxury purpose-built expedition ships, including Seabourn Venture that launched in 2022 and Seabourn Pursuit in 2023. Seabourn takes travelers to every continent on the globe, visiting more than 400 ports including marquee cities and lesser-known


Courchevel Prepares for an Exciting Summer Season 2024

Courchevel Prepares for an Exciting Summer Season 2024

By Nithyakala Neelakandan

Published on July 15, 2024

Courchevel is gearing up for an unforgettable summer season in 2024, filled with a wide range of events and activities that promise to entertain and engage visitors. This picturesque Alpine town will host various cultural, performing arts, and sporting events that highlight its rich traditions and beautiful landscapes. The summer festivities will continue until September 2024, ensuring months of excitement.

One of the key highlights of Courchevel's summer season is its celebration of cultural heritage. Visitors can enjoy guided tours of the Vanoise National Park, France's first national park, known for its stunning mountain landscapes, lakes, and diverse vegetation. This opportunity allows tourists to connect with the natural beauty and history of the region.

Performing Arts and Entertainment

Courchevel will host an array of concerts and major events to keep visitors entertained. Notable events include:

Ski Jumping World Cup (13th-14th August 2024): This prestigious event has been a summer staple in Courchevel for 30 years, featuring top ski jumping athletes from around the world. Over a hundred competitors from fifteen different countries will compete on the 120-meter ski jump, originally built for the 1992 Winter Olympics. The event also includes acrobatic displays, making it a thrilling spectacle for all ages.

Symphonie Lumière (31st July 2024): A captivating sound and light show set in the natural amphitheatre of Courchevel's summits, offering a magical experience with music and graphic effects. This event combines stunning visual effects with beautiful music, creating an immersive experience that highlights the natural beauty of the Alps.

Amateur Theatre Festival (21st-26th July 2024): Known as 'Les 3 Coups', this festival showcases professional and amateur theatre troupes performing daily. The festival features two shows per day, one in the late afternoon and another in the evening. Troupes compete for the Audience Prize and the Jury’s Favourite, making it an exciting event for theatre lovers.

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Soirée Blanche (23rd August 2024): An all-white party featuring stalls, refreshments, live performances, and a DJ set, starting from 5 PM. Visitors, dressed entirely in white, can enjoy browsing stalls offering make-up, snacks, and other activities before settling in for a concert and DJ performance that continue into the night.

Exciting Sporting Events

For adventure seekers, Courchevel offers a variety of outdoor activities and sporting events. Highlights include:

Triathlon Björka X3 Courchevel (21st July 2024): This unique triathlon includes a 6,000-meter rowing race on outdoor Ergometers in front of the Olympic ski jumps, a 12.2 km cycle race with a 750-meter elevation gain to the Courchevel altiport, and a 9.6 km trail run with a 550-meter elevation gain. The race ends with a sprint on the airstrip, set against the stunning backdrop of Mont Blanc, making it one of the most challenging and scenic triathlons in the world.

The Cycling Event (16th-18th August 2024): A three-day celebration of mountain biking, featuring street biking, endurance races, E-bike 'Renduro' events, and a women-only competition. Enthusiasts can test the best biking spots in Courchevel, participating in various events designed for different skill levels and biking styles.

Additional Activities

Courchevel offers a wide range of activities for all interests. Visitors can participate in guided walks, yoga classes, and giant quizzes. For those looking for adventure, activities like via ferrata, road cycling, downhill biking, tree-top adventure courses, and horseback riding are available.

La Fête De La Madelon (20th-21st July 2024): This iconic village festival in Courchevel Le Praz features artisans and producers selling local products along the lake and in the village's narrow streets. The highlight is the preparation of the traditional Madelon soup in a 600-liter cauldron, simmered for hours in front of the Sainte Marie-Madeleine chapel. This festival offers a glimpse into the customs and traditions of the previous century, making it a must-visit for those interested in cultural heritage.

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Symphony of Light: A spectacular light show set to music, providing an immersive and magical experience in the heart of the Alps. The Symphony of Light combines artistic visuals with musical performances, creating a captivating event that showcases the beauty of Courchevel's natural surroundings.

Courchevel is set to offer a summer filled with diverse and engaging activities. From cultural festivals and performing arts to thrilling sports events, there is something for everyone. Visitors can enjoy the breathtaking landscapes, rich cultural heritage, and a wide range of entertainment options that make Courchevel a perfect summer destination.

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