Loading...
You have Successfully logged In !
Already have an account? Login
By clicking Register you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Don't have an account?Register
Enter your E-mail address below, We will send the verification code
Please enter the code send to
Didn't receive the email?Click to resend
Your password has been successfully reset!.
Please login again to access your account.
An OTP has been sent to
Enter the 4-digit code
By Nishang Narayan
Published on May 20, 2024
Mahindra Holidays & Resorts India Limited's flagship brand, Club Mahindra, has announced a new partnership with Megalodon, an India-based marketing communications company. This collaboration is set to infuse Club Mahindra’s marketing strategies with advanced AI technology, aiming to transform how the brand interacts with its members in the digital realm.
Club Mahindra, known for its extensive array of holiday experiences across over 125 resorts worldwide, is looking to leverage AI to create personalized experiences for its members. The focus will be on developing AI-based creative assets, including both static and video content, which are intended to strengthen consumer connections and enhance the digital presence of the brand.
Rashi Agarwal, founder of Megalodon, expressed enthusiasm about the partnership, stating, "Working with Club Mahindra presents a fantastic opportunity to demonstrate the transformative impact of AI in the hospitality industry. We are thrilled to apply our innovative solutions to such a prestigious brand and anticipate significant achievements from this venture."
Sahid SK, co-founder and chief creative officer of Megalodon, highlighted the revolutionary role of AI in marketing, "AI is redefining how brands engage with their audiences. Through our collaboration, we aim to set new standards in customer interactions and satisfaction within the travel sector. Our AI-driven creatives are crafted to captivate and engage, ensuring memorable experiences for Club Mahindra’s members."
The initiative is part of Club Mahindra's broader strategy to expand its services and offerings. According to a recent report by the Press Trust of India, MHRIL plans to invest up to Rs 45 billion ($542.8 million) over the next three to four years to expand its room inventory to 10,000. This expansion will include new resorts, brownfield expansions, and strategic acquisitions, facilitated by partnerships with various state governments.
Currently, Club Mahindra serves over 281,000 members, offering them premium holiday experiences. This partnership with Megalodon is expected to enhance these offerings by tailoring interactions and content to meet the specific preferences and interests of its members.
For more information on Club Mahindra's new AI-driven initiatives and to explore their resort offerings, visit the Club Mahindra website.
This collaboration between Club Mahindra and Megalodon marks a significant step towards integrating cutting-edge technology in the hospitality industry, aiming to enrich the customer experience through personalized and innovative marketing strategies.
LaRiSa Hotels Expands in Himachal with New Resort in Palampur
LaRiSa Hotels and Resorts has signed a hotel management agre...
Kashif Masood Takes Charge as General Manager at Davanam Sar...
Davanam Sarovar Portico Suites, Bengaluru, has appointed Mr....
Ranveer Singh’s Protein Chips Bhel Turns Street Food into a ...
Ranveer Singh is back, this time not on screen, The supersta...
SOCIAL Launches Bold All-Day Menu with Inventive Plates and ...
SOCIAL Launches Bold New Plates Across Its All-Day Menu. The...
Published on July 14, 2025
Wilding Hotels, renowned for its immersive wilderness retreats, has taken a decisive step in marrying luxury with sustainability by introducing Volo’s in-room concierge tablets across its properties. This strategic collaboration with Volo Solutions aims to modernise guest engagement, streamline operations, and support the brand’s strong eco-conscious mission.
"At Wilding Hotels, we focus on providing a seamless and elevated guest experience while fostering sustainability," shared Amy Hansen, Head of Hotel Operations. "Implementing Volo in-room tablets has enhanced guest experience, streamlined operations, and supported our sustainability goals."
The decision to integrate Volo was driven by the platform’s user-friendly interface, robust customisation options, and responsive customer support. The tablets, tailored to each Wilding location, allow guests to effortlessly explore hotel services, place orders, contact concierge, and access curated local recommendations—all from an in-room iPad. This has dramatically reduced response times and improved communication, freeing staff to focus on delivering more personalised, high-touch service.
A key advantage of adopting Volo’s digital solution is the elimination of traditional printed directories, menus, and brochures, significantly cutting down on paper waste and printing costs. This aligns seamlessly with Wilding’s sustainability initiatives without compromising on the luxury experience guests expect.
Beyond operational efficiency and eco benefits, the tablets have proven to be effective revenue drivers. They encourage guests to discover and book dining experiences, spa treatments, and bespoke adventures. Looking ahead, Wilding Hotels plans to deepen this digital experience with AI-led recommendations and smart room integrations that will further personalise each guest’s stay.
"Volo's intuitive platform and exceptional support made this transition seamless, and we've already seen increased engagement and revenue," Hansen added. "These tablets are central to delivering a high-touch experience aligned with our brand's luxury and innovation."
With properties in Alaska and Texas, Wilding Hotels continues to carve out its niche as a luxury wilderness brand that balances comfort with a deep respect for nature. The addition of Volo’s in-room tablets reaffirms this commitment—offering guests an effortless, modern stay while treading lightly on the planet.
For more details, visit getvolo.com and wildinghotels.com.
By Manu Vardhan Kannan
Published on July 13, 2025
Zoomcar has introduced ZoomPro, a smart fleet management dashboard built to enhance the efficiency and performance of India’s self-drive mobility ecosystem. Tailored for large B2B fleet operators, the platform enables users to manage bookings, pricing, and vehicle performance with ease, marking a major step in Zoomcar’s vision of tech-led transformation.
ZoomPro arrives at a time when Zoomcar is celebrating strong performance in FY25, which includes a 10% year-on-year rise in bookings and an 86% surge in repeat users. These trends signal growing consumer confidence and the rising demand for tech-enabled self-drive options.
“We’re building more than a marketplace, we’re enabling the operating system for self-drive mobility in India,” said Anirudh Lamba, Head of Marketing and Partnerships at Zoomcar. “With ZoomPro, our B2B toolkit empowers fleet operators to drive better performance, higher earnings, and superior guest experiences at scale.”
The dashboard offers a data-first interface that reflects how modern operators function across multiple cities and users. It provides real-time insights on vehicle metrics and customer behavior, allowing for more accurate decision-making and enhanced fleet control.
According to Vishal Ramrakhyani, Head of Engineering, “ZoomPro has been designed to scale with our partners. It supports long-term growth through tools like bulk onboarding, AI-powered recommendations, and soon, LLM-based customer support for faster and more personalized issue resolution.”
Zoomcar’s FY25 milestones also include a USD 4.25 million contribution profit at a 47% margin, a 58% rise in high-rated host vehicles, and a 67% drop in operational losses, validating its pivot to partner-first innovation.
The launch of ZoomPro is set to redefine how India's self-drive car rental sector operates, offering greater transparency, higher efficiency, and scalable tools for large fleet operators aiming to stay ahead in a rapidly growing market.
Published on July 12, 2025
Mews has announced a strategic integration with Salto’s smart locking system, enhancing its Digital Key offering and paving the way for a more seamless, contactless guest experience. Through this partnership, hotels using Salto’s access control can now enable guests to unlock rooms via their mobile devices using the Mews Hospitality Cloud—eliminating the need for physical keys altogether.
This move streamlines the check-in process, reduces manual front desk tasks, and strengthens overall security. Matt Welle, CEO of Mews, said, “Every step of the guest journey should be effortless. With Salto smart access for hospitality compatibility, more properties can reduce the friction around arrival and check-in. Digital Key is a win-win because it’s as much about operational efficiency as it is about improving guest satisfaction.”
Early results from Belgian brand YUST, which operates a hybrid model for short and long stays, show the integration’s impact. At its Antwerp property, 12% of guests checked in using Digital Key in the first month without any promotional push, and 64% of those with an active digital key used it to access their rooms. Dirk Van Gompel, CTO of YUST, shared, “Digital Key makes it easy for guests to go straight to their room, while creating real-time savings for our team, who can then focus on building real human connections.”
Salto’s Nora Urquiza highlighted the value of this collaboration, stating, “Our integration with Mews reinforces our commitment to delivering a seamless, secure, and modern digital experience through strong technology alliances.”
Beyond convenience, the integration also cuts down on environmental waste by removing the need for plastic keycards and supports a fully digital, on-the-go check-in and check-out process. Fully embedded within the Mews Hospitality Cloud, the Digital Key capability allows hotels to customise and automate the guest experience, opening new avenues for upselling and enhanced guest engagement.
Mews has been on a roll with tech enhancements, recently rolling out a Multicurrency feature for customers across Europe.
Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!
Subscribe to Hospitality news e-magazine for free and never miss an issue.
By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Advertise With Us
We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.
A platform dedicated to showcase the skills and creativity of hospitality professionals. Share your articles, videos and other content related to the industry and get recognized for your unique perspective and expertise. By posting your content and gaining likes from your own community, we'll categorize your talents and expose them to the hospitality world. Join our community of passionate hospitality professionals and let your talent shine!.
Already have an account?Login
By clicking you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Subscribe for ₹2,000 and receive our monthly magazine for one year (12 months) from the coming month and save 2 months cost.