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By Author
Published on August 14, 2023
Collinson, a global leader in loyalty and benefits, is thrilled to announce the appointment of Rishi Kapoor as the Chief Transformation Officer. With an impressive background in business transformation and over 25 years of experience, Rishi Kapoor is poised to make a significant impact on Collinson's journey of evolution and growth.
Rishi Kapoor's role as Chief Transformation Officer will be based in London, where he will become an integral part of the Collinson leadership team. Reporting directly to CEO Christopher Evans, he will drive a unified approach to business change across various dimensions, including existing transformation initiatives focused on product enhancement, data optimization, and technological innovation.
Having previously held a prominent position at British Airways, Rishi Kapoor brings a wealth of experience to his new role. Notably, he recently completed a four-year secondment as Chief Transformation Officer at the oneworld Alliance, where he spearheaded transformation across Digital, Customer Experience, Commercial, and Member Services functions. His contributions were instrumental in shaping the alliance's branded lounge and loyalty upgrade propositions.
Christopher Evans, CEO of Collinson, said, "We are delighted to welcome an individual of Rishi's calibre to the Collinson family. His expertise will be crucial as we strive to establish the world's most valued travel ecosystem."
As Collinson looks toward the future, Rishi Kapoor's leadership is set to play a pivotal role in shaping the company's transformation and propelling it towards new horizons of success.
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By Manu Vardhan Kannan
Published on October 31, 2025
Novotel Guwahati GS Road has announced the appointment of Vineet Kumar Mishra as its new General Manager. With a remarkable career spanning over 19 years, Mishra brings extensive leadership experience from renowned hospitality brands such as Hilton, Radisson, Accor, and Lemon Tree Hotels.
Throughout his professional journey, he has successfully led diverse teams, driven operational excellence, and introduced guest-centric initiatives that reflect his deep passion for hospitality and service innovation. His strategic mindset and people-first approach have consistently contributed to enhanced guest satisfaction and sustainable business growth.
Sharing his excitement about the new role, Vineet Kumar Mishra said,
“As I step into this exciting new role, I look forward to continuing my journey with Accor and leading an incredible team, fostering a culture of excellence, and delivering memorable experiences for every guest at Novotel Guwahati GS Road.”
With Mishra’s appointment, Novotel Guwahati GS Road aims to strengthen its leadership team and reinforce its commitment to offering exceptional service and enriching guest experiences in the region.
Fortune Hotels, a member of the ITC Hotels Group, has announced the appointment of Satish Semwal as the General Manager of Fortune Park Haridwar.
A seasoned hotelier with over 18 years of experience, Semwal brings a proven track record in hotel operations, brand management, and service excellence. In his new role, he will lead the hotel’s operations with a focus on enhancing guest experiences and further strengthening the brand’s presence in the region.
Throughout his distinguished career, Semwal has held leadership positions across reputed hospitality brands including Lemon Tree Hotels, Sarovar Portico, Amatra Dunsvirk Court Mussoorie, Holiday Inn Katra, and Hilton Worldwide India.
Before joining Fortune Park Haridwar, he served as General Manager at Sarovar Portico Panipat, where he successfully improved operational performance and reinforced the hotel’s market position.
Known for his strong operational insight, people-first leadership style, and dedication to service quality, Satish Semwal is poised to play a key role in driving growth and excellence at Fortune Park Haridwar.
Published on October 30, 2025
Hyatt Centric MG Road Bangalore has announced the appointment of Michael Bikash Gomes as its new Human Resources Manager. In this role, Michael will oversee the complete HR lifecycle at the property, including recruitment, onboarding, performance management, training and development, employee relations, and labor law compliance.
Michael brings with him over nine years of experience in the hospitality sector, having previously served at Hyatt Place Hampi, where he successfully led HR operations and implemented the Hyatt People Philosophy with great success. His expertise in employee engagement, HR policy development, and compliance management is expected to further strengthen Hyatt Centric MG Road Bangalore’s human resources function and enrich the overall employee experience.
Expressing his enthusiasm, Michael Bikash Gomes said,
“Being back with the Hyatt Centric MG Road family makes me very happy! The warm welcome and support from everyone have warmed my heart. I'm thrilled to be back on such a vibrant team and am looking forward to developing, learning, and making memories with the Centric Circuit team. Cheers to a wonderful adventure!”
With Michael’s appointment, Hyatt Centric MG Road Bangalore continues to uphold its commitment to fostering a supportive and inclusive workplace culture, aligned with Hyatt’s core values of care, development, and well-being.
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