Collinson, a global leader in loyalty and benefits, is thrilled to announce the appointment of Rishi Kapoor as the Chief Transformation Officer. With an impressive background in business transformation and over 25 years of experience, Rishi Kapoor is poised to make a significant impact on Collinson's journey of evolution and growth.

Rishi Kapoor's role as Chief Transformation Officer will be based in London, where he will become an integral part of the Collinson leadership team. Reporting directly to CEO Christopher Evans, he will drive a unified approach to business change across various dimensions, including existing transformation initiatives focused on product enhancement, data optimization, and technological innovation.

Having previously held a prominent position at British Airways, Rishi Kapoor brings a wealth of experience to his new role. Notably, he recently completed a four-year secondment as Chief Transformation Officer at the oneworld Alliance, where he spearheaded transformation across Digital, Customer Experience, Commercial, and Member Services functions. His contributions were instrumental in shaping the alliance's branded lounge and loyalty upgrade propositions.

Christopher Evans, CEO of Collinson, said, "We are delighted to welcome an individual of Rishi's calibre to the Collinson family. His expertise will be crucial as we strive to establish the world's most valued travel ecosystem."

As Collinson looks toward the future, Rishi Kapoor's leadership is set to play a pivotal role in shaping the company's transformation and propelling it towards new horizons of success.