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By Author
Published on August 14, 2023
Collinson, a global leader in loyalty and benefits, is thrilled to announce the appointment of Rishi Kapoor as the Chief Transformation Officer. With an impressive background in business transformation and over 25 years of experience, Rishi Kapoor is poised to make a significant impact on Collinson's journey of evolution and growth.
Rishi Kapoor's role as Chief Transformation Officer will be based in London, where he will become an integral part of the Collinson leadership team. Reporting directly to CEO Christopher Evans, he will drive a unified approach to business change across various dimensions, including existing transformation initiatives focused on product enhancement, data optimization, and technological innovation.
Having previously held a prominent position at British Airways, Rishi Kapoor brings a wealth of experience to his new role. Notably, he recently completed a four-year secondment as Chief Transformation Officer at the oneworld Alliance, where he spearheaded transformation across Digital, Customer Experience, Commercial, and Member Services functions. His contributions were instrumental in shaping the alliance's branded lounge and loyalty upgrade propositions.
Christopher Evans, CEO of Collinson, said, "We are delighted to welcome an individual of Rishi's calibre to the Collinson family. His expertise will be crucial as we strive to establish the world's most valued travel ecosystem."
As Collinson looks toward the future, Rishi Kapoor's leadership is set to play a pivotal role in shaping the company's transformation and propelling it towards new horizons of success.
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By Nishang Narayan
Published on July 27, 2024
ITC Maurya proudly announces the appointment of Shivneet Pohoja as its Executive Chef. With a distinguished career spanning over two decades at ITC Hotels, Pohoja is set to elevate the hotel's culinary experiences to new heights.
A Culinary Maestro
Pohoja's illustrious career includes managing a portfolio of award-winning food and beverage outlets and bespoke banqueting. As an alumnus of the ITC Hospitality Management Institute, he has honed his skills across various acclaimed dining destinations in India, including Yi Jing, Pavilion, Ottimo at West View, and Peshawri. His specialization in sustainable Indian cuisine, including farm-to-fork and plant-based options, will bring a fresh perspective to ITC Maurya.
Elevating Dining Experiences
In his new role, Pohoja will lead a team dedicated to curating exquisite menus that celebrate indigenous cooking techniques while integrating global influences. His focus will be on enhancing ITC Maurya's dining offerings, ensuring that they continue to set the benchmark for luxury dining in the region.
A Vision for Excellence
Amaan R Kidwai, Area Manager Luxury Hotels (North) and General Manager of ITC Maurya, expressed enthusiasm about Pohoja's return. "We are thrilled to welcome Chef Shivneet Pohoja back to ITC Maurya. His exceptional culinary talent and unwavering commitment to excellence perfectly align with our ethos of delivering consistent gastronomic experiences. Under his leadership, we are confident that ITC Maurya will continue to set the standard for culinary excellence in the region."
With Pohoja at the helm, ITC Maurya is poised to continue its tradition of culinary excellence, offering guests a unique and memorable dining experience.
Published on July 26, 2024
Hyatt Regency Delhi is pleased to announce the appointment of Daniel Dolatre as its new General Manager. Dolatre, a seasoned hospitality professional with over thirty years of experience, will oversee both strategic and tactical growth initiatives at the hotel.
A Wealth of Experience
Dolatre brings a diverse background to Hyatt Regency Delhi, having previously held general manager positions in South America and Europe. His career began in human resources, which helped him build strong interpersonal connections. He later transitioned to his true passion, food and beverage, where he developed a deep understanding of exceptional service and guest satisfaction.
Commitment to Excellence
"I am thrilled to join the esteemed team at Hyatt Regency Delhi," Dolatre said. "With its rich history and commitment to excellence, I look forward to leveraging my global experience to elevate guest experiences and drive innovative growth."
Dolatre is known for his ability to develop highly motivated teams and his dedication to delivering remarkable guest experiences. His leadership philosophy, "To be of service to those who surround me," reflects his commitment to hospitality and team empowerment.
About Hyatt Regency Delhi
Located in the city’s central business district, Hyatt Regency Delhi is a luxurious business hotel just 20 minutes from Indira Gandhi International Airport. The hotel, situated on the outer ring road, is close to embassies, government offices, and corporate headquarters in Delhi and Gurgaon. It boasts 479 rooms and suites, all equipped with modern amenities and offering panoramic city views and landscaped gardens. Guests can enjoy a variety of dining options at the hotel’s award-winning restaurants, including Café, The China Kitchen, La Piazza, Syrah, TK’s Oriental Grill, Polo Lounge, and Sidewalk, the pastry shop.
With Dolatre at the helm, Hyatt Regency Delhi is set to continue its tradition of excellence and innovation in hospitality.
By Nithyakala Neelakandan
Published on July 25, 2024
The Ritz-Carlton, Bangalore has appointed Reuben Kataria as its new General Manager. Known for his extensive experience and passion for luxury hospitality, Kataria is set to lead the hotel with a focus on exceptional guest experiences and service excellence.
Kataria’s career in the luxury hospitality industry is marked by his commitment to excellence and a deep understanding of the guest experience. He has held leadership positions at renowned brands such as The Oberoi, JW Marriott, and Four Seasons. In his recent role as General Manager at Four Seasons Hotel in Bengaluru, he demonstrated his ability to enhance the guest experience through exceptional service and meticulous attention to detail.
“At The Ritz-Carlton, we believe in the power of genuine hospitality and personalized service. Our goal is to create an environment where every guest feels valued and cherished,” Mr. Kataria states. “Luxury is not just about opulence; it’s about the emotional connection we create with our guests, leaving them with unforgettable memories,” he added.
Kataria's approach aligns perfectly with The Ritz-Carlton's legendary service standards, focusing on building a sense of community among guests and staff. “Success is a collective journey. When our team is inspired, and our guests are delighted, we achieve something truly extraordinary,” he added.
Besides his professional achievements, Kataria is an avid photographer with a keen interest in wildlife. He also enjoys cooking, traveling, and spending quality time with his family.
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