Conrad Bengaluru Appoints Resham Gupta as Director of Human Resources

Conrad Bengaluru Appoints Resham Gupta as Director of Human Resources

By Nishang Narayan

Published on February 22, 2025

Conrad Bengaluru has appointed Resham Gupta as its new Director of Human Resources. With an extensive career spanning 16 years in the hospitality industry, Gupta brings a deep understanding of talent management, employee engagement, and fostering an inclusive workplace culture.

Gupta’s journey in human resources began as a management trainee at Radisson Alibaug, followed by HR roles at ITC Fortune and Travel Food Services. She then dedicated eight years at Taj Hotels, holding managerial positions and serving as Head of Department (HOD) across two properties. Before joining Conrad Bengaluru, she was associated with ITC Luxury Collection Hotels, where she further refined her leadership and strategic HR expertise.

A People-Centric Leadership Approach

Gupta is known for her transparent and accessible leadership style, focusing on building a work environment where both employees and the organization thrive. She is passionate about fostering inclusivity, well-being, and innovation in HR practices, ensuring that Conrad Bengaluru remains a top employer in the hospitality sector.

"I am thrilled to join Conrad Bengaluru and contribute to an environment where people feel valued, empowered, and motivated. My focus will be on nurturing a culture of inclusivity, well-being, and excellence," said Resham Gupta on her appointment.

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Beyond HR: A Passion for Travel and Mythology

Outside of work, Gupta is an avid traveler who enjoys exploring new cultures. She has a deep interest in mythology and loves reading or listening to podcasts on the subject. A strong advocate for family values, she cherishes time with loved ones and believes in the power of small surprises to strengthen personal and professional relationships.

With her experience and people-first approach, Gupta’s leadership is set to enhance Conrad Bengaluru’s workplace culture, making it a more engaging and dynamic environment for employees.


Pramod Kumar Joins Anya Hotel as Housekeeping Manager

Pramod Kumar Joins Anya Hotel as Housekeeping Manager

By Hariharan U

Published on November 13, 2026

Anya Hotel has appointed Pramod Kumar as its new Housekeeping Manager, strengthening the hotel's housekeeping leadership with an experienced hospitality professional. Kumar joined the property on November 11, 2026, bringing 19 years of experience in housekeeping operations across reputed hotel brands.

His professional experience includes associations with Radisson, Marriott, Hilton, ITC Hotels, The Park Hotels and Westin. Most recently, he was associated with Radisson Individuals in Gopalpur, Odisha.

Over the course of his career, Kumar has developed expertise in housekeeping operations management, budgeting, cost control, quality assurance, guest satisfaction, team leadership and departmental coordination. In his new role, he will be responsible for overseeing housekeeping operations and maintaining the hotel's standards of cleanliness, service quality and guest comfort.

Kumar also brings strong communication, problem-solving, teamwork and time-management skills to the position. His approach combines operational efficiency with a focus on maintaining quality and working collaboratively with colleagues across departments.

Outside work, he enjoys listening to music, practising yoga and swimming. His personal philosophy is summed up in a simple belief: “Work is worship.”

With his experience across multiple hospitality brands and a background in managing housekeeping functions, Kumar's appointment adds to Anya Hotel's focus on operational consistency and guest satisfaction.


Priyanka Gandhi Appointed Director of Guest Experiences at JW Marriott Mumbai Sahar

Priyanka Gandhi Appointed Director of Guest Experiences at JW Marriott Mumbai Sahar

By Manu Vardhan Kannan

Published on November 13, 2026

JW Marriott Mumbai Sahar has appointed Priyanka Gandhi as Director of Guest Experiences, strengthening its focus on personalised service, guest satisfaction, and associate development.

With over two decades of experience across hospitality, aviation, food service, and education, Priyanka brings a strong understanding of customer experience, service culture, and people development. Throughout her career, she has focused on improving service standards and helping teams create meaningful interactions with guests.

In her new role, Priyanka will oversee key areas such as personalisation, service excellence, service recovery, relationship building, and associate development. She will also lead learning and performance initiatives to maintain consistency across the guest journey while supporting the hotel's wider business objectives.

Before joining JW Marriott Mumbai Sahar, Priyanka held leadership positions across customer experience, learning, quality, and training at several organisations, including Foodlink F&B Holdings, Artium Academy, Air India, Go First, The St. Regis Mumbai, Jet Airways, and Kingfisher Airlines.

She is also a certified Lean Six Sigma Black Belt, with expertise in instructional design, quality assurance, service audits, and process improvement. Her experience across different service sectors adds to her understanding of guest expectations and team performance.

Commenting on her appointment, Priyanka Gandhi said, "Every guest interaction is an opportunity to create a connection that goes beyond the service itself. I believe exceptional experiences begin with empowered people who have the right skills, mindset, and confidence to make a difference. I look forward to working with the team at JW Marriott Mumbai Sahar to build on its strong culture of service and create experiences that guests remember long after their stay."

Priyanka's appointment further strengthens JW Marriott Mumbai Sahar's commitment to delivering thoughtful, personalised, and consistent guest experiences.


Hyatt Hyderabad Gachibowli Appoints Nisha Mundliya and Suresh Raju to Key Leadership Roles

Hyatt Hyderabad Gachibowli Appoints Nisha Mundliya and Suresh Raju to Key Leadership Roles

By Manu Vardhan Kannan

Published on November 12, 2026

Hyatt Hyderabad Gachibowli has announced two leadership appointments, welcoming Nisha Mundliya as Director of Finance and Suresh Raju as Human Resources Manager. These appointments are aimed at strengthening the hotel's leadership team and supporting its focus on operational excellence and people development.

In her new role, Nisha Mundliya will oversee the hotel's financial operations, strategic planning, compliance, budgeting, forecasting and business performance initiatives. A Chartered Accountant with over eight years of experience across the hospitality and assurance sectors, she brings expertise in finance management, auditing, compliance, financial planning and operational excellence.

During her career, Nisha has worked with leading organisations such as Hyatt Hotels Corporation, Marriott International, KPMG and PwC. Before joining Hyatt Hyderabad Gachibowli, she served as Assistant Director of Finance at Hyatt Regency Jaipur, where she handled complex financial matters, strengthened the finance team's capabilities, improved reporting processes and supported the property's operations. She has also held finance leadership positions at Park Hyatt Hyderabad and Kochi Marriott Hotel.

Suresh Raju joins the hotel as Human Resources Manager and will lead its HR function, focusing on talent development, employee engagement, organisational culture and people practices that support associate wellbeing and business growth.

With over 16 years of experience in the hospitality industry, Suresh brings expertise in human resources management, talent acquisition, employee relations, learning and development, performance management and HR operations. He has held key positions with hospitality brands including Hyatt Hotels Corporation, Radisson Hotel Group, Starwood Hotels & Resorts and The Leela Palaces, Hotels and Resorts.

Before this appointment, he served as Associate Director of Human Resources at The Leela Hyderabad, where he worked on talent initiatives, workplace culture and organisational growth.

Commenting on the appointments, Ruban Das, General Manager, Hyatt Hyderabad Gachibowli, said, "We are delighted to welcome Nisha and Suresh to Hyatt Hyderabad Gachibowli. Nisha's strong financial acumen and strategic approach, combined with Suresh's extensive experience in people leadership and talent development, will be instrumental in driving our continued growth and success. Their expertise, passion, and commitment to excellence align perfectly with Hyatt's purpose of caring for people so they can be their best. We look forward to their valuable contributions as we continue to elevate the guest and associate experience at Hyatt Hyderabad Gachibowli."

With these appointments, Hyatt Hyderabad Gachibowli looks to further strengthen its finance and human resources functions while continuing to focus on business performance, employee development and guest experience.

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