Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

By Author

Published on January 28, 2024

Conrad Pune, Hilton Worldwide's flagship luxury hotel, proudly introduces Ramandeep Singh Kapur as its newly appointed Director of Operations. With an impressive 16-year career in luxury hospitality, Ramandeep brings a wealth of experience and expertise to this key role.

Ramandeep Singh Kapur is a seasoned professional with a distinguished career that includes pivotal roles at prestigious establishments such as Hyatt hotels, Marriott International, DLF Super Luxury real estate developer, and the Oberoi Group. His extensive expertise spans leading teams in world-class business hotels, luxury real estate, and resort properties.

In his most recent success as the Operations Manager at Plaza Premium Lounge, Heathrow Airport, London, since January 2023, Ramandeep demonstrated his ability to manage operations in a dynamic international airport environment, ensuring the delivery of top-tier services. Prior to this, he served as the Director of Operations at Hyatt, Andaz, Delhi, from January 2022 to November 2022, playing a pivotal role in shaping business strategies, driving revenue, and managing various phases of hotel operations in a competitive market.

Abhishek Sahai, General Manager of Conrad Pune, expressed excitement about Ramandeep's appointment, stating, “We're excited to have Ramandeep Singh Kapur join us as the Director of Operations. Given his pivotal contributions to shaping business strategies, driving revenue, and adeptly adapting to changing market conditions, there's no doubt he's going to bring a lot to the table. With his leadership, we're eager to uphold our commitment to delivering unforgettable customer experiences for all our guests.”

With a global perspective and multilingual skills, Ramandeep stands as a valuable asset for Conrad Pune. The hotel is confident that his strategic acumen and proven track record of excellence will play a significant role in elevating the guest experience and further solidifying Conrad Pune's position as a premier luxury destination.

About Conrad Hotels & Resorts:

Spanning five continents with 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation, and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their terms — all while connecting with local and global culture. Experience a positive stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at newsroom.hilton.com/conradhotels.


Malai Marke Appoints Chef Himanshu Joshi as Sous Chef

Malai Marke Appoints Chef Himanshu Joshi as Sous Chef

By Hariharan U

Published on February 14, 2026

Malai Marke has announced the appointment of Himanshu Joshi as Sous Chef, reinforcing its culinary leadership with his extensive experience across premium Indian restaurants in India and the United States.

Chef Joshi brings a well-rounded and accomplished culinary background. He is currently associated with The Leela Ambience Convention Hotel Delhi at its signature restaurant Dilli 32, where he serves as Sous Chef, contributing to North Indian cuisine rooted in heritage recipes and refined techniques.

Earlier in his career, he worked under renowned chef Manish Mehrotra at Indian Accent in both New Delhi and New York as Chef de Partie. During this tenure, he gained significant exposure to progressive Indian cuisine, innovation-led menu development and globally benchmarked kitchen standards. He also served as Junior Sous Chef at Riga Foods under celebrated chef Ritu Dalmia, further expanding his expertise in refined Indian and modern European techniques.

His professional journey includes roles at The LaLiT New Delhi (Baluchi), India Habitat Centre, Pan India Food Solutions Pvt. Ltd., and Nirula’s Hotels, giving him experience across luxury dining, institutional catering and high-volume operations.

Chef Joshi has also been recognised nationally, receiving a Merit Certificate Award at the AAHAR Competition held at Pragati Maidan in 2015 and earning a Mistry Audit Certification with a 99% score for excellence in quality and hygiene standards.

Sharing his thoughts on the new role, Chef Joshi said he looks forward to contributing meaningfully to the organisation while continuing to grow as a culinary professional. With this appointment, Malai Marke USA aims to further elevate its authentic Indian dining experience for international audiences


Holiday Inn Express SAMHI Portfolio Strengthens Leadership with Key Appointments

Holiday Inn Express SAMHI Portfolio Strengthens Leadership with Key Appointments

By Hariharan U

Published on February 13, 2026

Holiday Inn Express SAMHI portfolio has strengthened its leadership team with the appointment of Gaurav Pandey as Portfolio Director – Learning & Quality and Tahir Siddiqui as Portfolio F&B Manager. The move reflects the brand’s continued focus on building strong operational capabilities and delivering consistent, guest-first hospitality across its growing footprint in India.

Gaurav brings over 23 years of experience spanning hotel operations, learning and development, academic leadership and pre-opening strategy. He has worked with institutions and brands such as the Indian School of Hospitality, Conrad Bengaluru, Jaypee Greens and Sarovar Hotels. In his new role, he will drive learning initiatives, quality frameworks and brand-standard alignment, ensuring teams are well-equipped to deliver the efficient and welcoming service that defines Holiday Inn Express. Sharing his thoughts, Gaurav said he looks forward to enhancing learning systems and maintaining clarity and consistency as the portfolio expands.

Tahir Siddiqui joins as Portfolio F&B Manager with more than 13 years of experience in food and beverage operations. Having held operational roles with Crowne Plaza, Hyatt and Rainbow Hospital, he brings expertise in high-volume service environments, cost optimisation and team development. At Holiday Inn Express, he will focus on strengthening consistency and elevating dining experiences across all properties. Tahir noted that his priority will be to enhance operational delivery while fostering a service culture rooted in warmth and efficiency.

These appointments align with IHG’s “Room to Belong” ethos and reinforce Holiday Inn Express’ promise of smart, simple and comfortable stays for today’s travellers.


ibis India Appoints Sachin Maheshwary as Cluster General Manager for ibis Mumbai

ibis India Appoints Sachin Maheshwary as Cluster General Manager for ibis Mumbai

By Manu Vardhan Kannan

Published on February 13, 2026

ibis, one of Accor’s fastest-growing and most trusted economy hospitality brands, has announced the appointment of Sachin Maheshwary as Cluster General Manager for ibis Mumbai. The move strengthens the brand’s leadership presence in one of its most dynamic and high-demand markets in India.

With more than two decades of experience across luxury, upscale, and economy segments, Sachin brings strong operational knowledge along with a people-first leadership approach. His journey in hospitality includes hotel pre-openings, large renovation projects, food and beverage innovation, and driving performance across varied market conditions. In his new role, he will lead the ibis portfolio in Mumbai, with a clear focus on improving daily operations, enhancing guest experiences, and building steady, long-term growth in the city.

Commenting on the appointment, Tejus Jose, Director of Operations, ibis and ibis Styles India, said, “Sachin is a leader who understands hotels from the inside out. He has a strong feel for operations, a genuine connection with people, and a sharp sense of how brands need to evolve to stay relevant. Mumbai is a very demanding market, and ibis has a significant opportunity here. We believe Sachin’s experience, energy, and collaborative leadership style will help our hotels raise the bar on performance, guest satisfaction, and consistency across the portfolio.”

Sachin has earlier held senior leadership roles with Accor and IHCL, where he led several hotel pre-openings, managed renovation projects, and developed award-winning food and beverage concepts. Most recently, he was the General Manager of Novotel Goa Resort and Spa and Novotel Goa Candolim. Alongside this, he also served as F&B Alchemist for Accor India and South Asia, working closely with teams across markets to encourage culinary innovation, strengthen brand storytelling, and create engaging dining experiences.

Speaking about his new role, Sachin Maheshwary, Cluster General Manager, ibis Mumbai, said, “Mumbai is a city that never slows down, and that energy reflects in the expectations of our guests. I am excited to take on this responsibility with ibis in a market that is both challenging and full of opportunity. ibis has built a strong reputation for offering smart, dependable hospitality at great value, and I look forward to working with the teams on the ground to make our hotels even more relevant to today’s travellers. My focus will be on building strong teams, sharpening operational excellence, and creating guest experiences that feel warm, efficient, and genuinely welcoming.”

This appointment highlights ibis’ continued focus on strengthening leadership to support its growth plans across India’s key urban markets. By reinforcing its leadership team in Mumbai, the brand aims to deepen guest engagement, build high-performing teams, and strengthen its position as a preferred choice for modern, value-driven hospitality in the city.

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