Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

By Author

Published on January 28, 2024

Conrad Pune, Hilton Worldwide's flagship luxury hotel, proudly introduces Ramandeep Singh Kapur as its newly appointed Director of Operations. With an impressive 16-year career in luxury hospitality, Ramandeep brings a wealth of experience and expertise to this key role.

Ramandeep Singh Kapur is a seasoned professional with a distinguished career that includes pivotal roles at prestigious establishments such as Hyatt hotels, Marriott International, DLF Super Luxury real estate developer, and the Oberoi Group. His extensive expertise spans leading teams in world-class business hotels, luxury real estate, and resort properties.

In his most recent success as the Operations Manager at Plaza Premium Lounge, Heathrow Airport, London, since January 2023, Ramandeep demonstrated his ability to manage operations in a dynamic international airport environment, ensuring the delivery of top-tier services. Prior to this, he served as the Director of Operations at Hyatt, Andaz, Delhi, from January 2022 to November 2022, playing a pivotal role in shaping business strategies, driving revenue, and managing various phases of hotel operations in a competitive market.

Abhishek Sahai, General Manager of Conrad Pune, expressed excitement about Ramandeep's appointment, stating, “We're excited to have Ramandeep Singh Kapur join us as the Director of Operations. Given his pivotal contributions to shaping business strategies, driving revenue, and adeptly adapting to changing market conditions, there's no doubt he's going to bring a lot to the table. With his leadership, we're eager to uphold our commitment to delivering unforgettable customer experiences for all our guests.”

With a global perspective and multilingual skills, Ramandeep stands as a valuable asset for Conrad Pune. The hotel is confident that his strategic acumen and proven track record of excellence will play a significant role in elevating the guest experience and further solidifying Conrad Pune's position as a premier luxury destination.

About Conrad Hotels & Resorts:

Spanning five continents with 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation, and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their terms — all while connecting with local and global culture. Experience a positive stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at newsroom.hilton.com/conradhotels.


Somrup Chanda Appointed General Manager at Fairfield by Marriott Kolkata

Somrup Chanda Appointed General Manager at Fairfield by Marriott Kolkata

By Manu Vardhan Kannan

Published on January 29, 2026

Fairfield by Marriott Kolkata has announced the appointment of Somrup Chanda as its General Manager, effective 09 January 2026. The appointment marks a significant step as the property looks to strengthen its leadership and operational excellence.

Somrup Chanda brings with him over two decades of rich and diverse experience in the hospitality industry, having worked with leading hotel brands across India and the Middle East. His professional expertise spans hotel operations, revenue maximization, marketing, customer experience, and pre-opening projects.

He began his hospitality journey with Hyatt in Food and Beverage and steadily progressed through renowned brands such as Grand Hyatt, Park Hyatt, and Hyatt Regency. His career with Marriott International includes playing a key role in launching India’s first Sheraton Grand. He also contributed significantly to the pre-opening and rebranding of Indore Marriott Hotel, where several award-winning concepts were introduced to the market.

Somrup’s professional journey further includes leadership roles with Accor in Kolkata and IHG in Abu Dhabi, adding global exposure to his profile before his return to India.

In 2023, he took on the role of Director of Operations at Bangalore Marriott Hotel Whitefield. During his tenure, he successfully stabilized operations, improved guest satisfaction levels, enhanced revenue performance, and positioned the hotel as Karnataka’s largest single-branded property.

With his extensive experience and people-focused leadership style, Somrup Chanda is expected to drive operational efficiency and guest-centric growth at Fairfield by Marriott Kolkata.


Sheraton Hyderabad Hotel Elevates RaviTeja Yenumula to Director of Sales and Marketing

Sheraton Hyderabad Hotel Elevates RaviTeja Yenumula to Director of Sales and Marketing

By Manu Vardhan Kannan

Published on January 29, 2026

Sheraton Hyderabad Hotel has announced the promotion of RaviTeja Yenumula to Director of Sales and Marketing. In his expanded role, he will lead the hotel’s comprehensive commercial strategy, with a strong focus on driving revenue growth through integrated sales, marketing, and customer success initiatives.

With over 11 years of experience in the hospitality industry, RaviTeja brings deep expertise in commercial strategy and MICE operations. His career spans managing MICE-focused, corporate, and airport hotels, supported by a consistent record of delivering strong commercial performance.

RaviTeja joined Sheraton Hyderabad Hotel in June 2024 as Director of Sales. During this period, he played a key role in improving the hotel’s top-line performance through proactive sales strategies, reservation optimisation, and detailed market analysis.

Prior to joining Sheraton Hyderabad Hotel and Marriott International, RaviTeja served as Director of Sales at Accor from January 2023 to June 2024, where he also completed the Global Leadership Programme, Professional Leaders category. His professional journey also includes significant roles with The Oberoi Group and various leadership positions within Accor.

Speaking on his elevation, RaviTeja Yenumula said,

“I am thrilled to take on this role at Sheraton Hyderabad, where I can harness my passion for technology and customer success to enhance our commercial excellence. My goal is to empower our team through effective decision-making and by adopting cutting-edge tools provided by Marriott International.”

RaviTeja holds a Bachelor’s degree in Electronics and Communications Engineering and began his professional career as a software developer before transitioning into the hospitality industry. Outside of work, he enjoys travelling and exploring new technology.


Holiday Inn New Delhi Mayur Vihar Noida Appoints Dharmendra Mishra as Director of Sales

Holiday Inn New Delhi Mayur Vihar Noida Appoints Dharmendra Mishra as Director of Sales

By Manu Vardhan Kannan

Published on January 29, 2026

Holiday Inn New Delhi Mayur Vihar Noida has announced the appointment of Dharmendra Mishra as its new Director of Sales. With over two decades of experience in the hospitality industry, Dharmendra brings extensive expertise across sales leadership, MICE and convention sales, catering revenue management, and event operations.

Over the course of his career, Dharmendra has been associated with several renowned hotel brands including IHG, Hyatt, Hilton, Pride Plaza, and Park Plaza. In his previous roles, he has consistently driven strong revenue performance, operational excellence, and high levels of guest satisfaction. His professional journey has also been recognised through multiple prestigious awards and internal leadership accolades.

In his new role at Holiday Inn New Delhi Mayur Vihar Noida, Dharmendra will be responsible for leading the hotel’s sales strategy, strengthening market positioning, driving revenue growth, and managing key account relationships. He will work closely with cross-functional teams to enhance overall business performance and elevate the guest experience.

Sharing his views on the appointment, N. Vinaayak, Director of Sales & Marketing, said,

“We are excited to welcome Dharmendra to our team. His deep industry knowledge, strong commercial acumen, and proven track record in driving sales performance make him a valuable addition to our organization. We are confident that his strategic vision and collaborative approach will play a key role in strengthening our market position and delivering exceptional results.”

Expressing his enthusiasm, Dharmendra Mishra said,

“I am delighted to join Holiday Inn New Delhi Mayur Vihar Noida and I look forward to working with the talented team here to build strong partnerships, explore new market opportunities, and contribute to the continued success and growth of the hotel.”

Outside of his professional commitments, Dharmendra enjoys cooking and follows cricket closely.

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