Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

By Author

Published on January 28, 2024

Conrad Pune, Hilton Worldwide's flagship luxury hotel, proudly introduces Ramandeep Singh Kapur as its newly appointed Director of Operations. With an impressive 16-year career in luxury hospitality, Ramandeep brings a wealth of experience and expertise to this key role.

Ramandeep Singh Kapur is a seasoned professional with a distinguished career that includes pivotal roles at prestigious establishments such as Hyatt hotels, Marriott International, DLF Super Luxury real estate developer, and the Oberoi Group. His extensive expertise spans leading teams in world-class business hotels, luxury real estate, and resort properties.

In his most recent success as the Operations Manager at Plaza Premium Lounge, Heathrow Airport, London, since January 2023, Ramandeep demonstrated his ability to manage operations in a dynamic international airport environment, ensuring the delivery of top-tier services. Prior to this, he served as the Director of Operations at Hyatt, Andaz, Delhi, from January 2022 to November 2022, playing a pivotal role in shaping business strategies, driving revenue, and managing various phases of hotel operations in a competitive market.

Abhishek Sahai, General Manager of Conrad Pune, expressed excitement about Ramandeep's appointment, stating, “We're excited to have Ramandeep Singh Kapur join us as the Director of Operations. Given his pivotal contributions to shaping business strategies, driving revenue, and adeptly adapting to changing market conditions, there's no doubt he's going to bring a lot to the table. With his leadership, we're eager to uphold our commitment to delivering unforgettable customer experiences for all our guests.”

With a global perspective and multilingual skills, Ramandeep stands as a valuable asset for Conrad Pune. The hotel is confident that his strategic acumen and proven track record of excellence will play a significant role in elevating the guest experience and further solidifying Conrad Pune's position as a premier luxury destination.

About Conrad Hotels & Resorts:

Spanning five continents with 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation, and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their terms — all while connecting with local and global culture. Experience a positive stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at newsroom.hilton.com/conradhotels.


Francesco Giovannelli Appointed Monastero Manager at Borgo Monchiero Heritage by Atmosphere

Francesco Giovannelli Appointed Monastero Manager at Borgo Monchiero Heritage by Atmosphere

By Hariharan U

Published on February 19, 2026

Atmosphere Core has appointed Francesco Giovannelli as Monastero Manager of Borgo Monchiero Heritage by Atmosphere, marking the group’s foray into the European heritage hospitality landscape. Nestled in the UNESCO-listed Langhe hills of Piedmont, the property represents the brand’s first heritage address in Italy under Atmosphere Hotels & Resorts.

With over 15 years of hospitality leadership experience across Italy, including Piedmont and Tuscany, Giovannelli brings strong operational expertise spanning revenue coordination, service delivery, and department leadership. His hands-on understanding of regional cultures and guest expectations has earned him recognition from Leading Hotels of the World for service excellence, followed by the Hospitality Award 2025.

Commenting on his appointment, Francesco Giovannelli said, “Borgo Monchiero is a special heritage experience, and I am honoured to lead this exceptional project for Atmosphere Hotels & Resorts. By working closely with teams on the ground, my priority is to translate heritage into operational excellence and results that guests can feel at every touchpoint.”

Ashwin Handa, Chief Operating Officer at Atmosphere Core, added, “Francesco’s appointment reflects our focus on appointing leaders who combine strong commercial and operational acumen with a deep respect for place and people. His experience and sensibility are ideally suited to Borgo Monchiero Heritage by Atmosphere, where history and modern hospitality come together.”

Originally built in 1773, the restored 18th-century monastery blends Romanesque architecture, sacred frescoes, and the art, culture, and cuisine of northern Italy. The three-storey hillside retreat features 19 rooms reimagined from former monastic cells, a private chapel for weddings and intimate ceremonies, a restaurant highlighting local gastronomy, an elegant lounge bar, a panoramic swimming pool, and a wellness area with sauna, infrared therapies, and a private jacuzzi set within a centuries-old water reservoir. Located in a region renowned for Barolo and Barbera wines, the property offers an immersive luxury escape rooted in history and terroir.

With this appointment, Atmosphere Core strengthens its expansion strategy across Europe, reinforcing its vision of delivering culturally immersive, experience-led hospitality in distinctive heritage settings.


Hyatt Centric MG Road Bangalore Appoints Rahul Sharma as F&B Manager

Hyatt Centric MG Road Bangalore Appoints Rahul Sharma as F&B Manager

By Hariharan U

Published on February 19, 2026

Hyatt Centric MG Road Bangalore has announced the appointment of Rahul Sharma as Food & Beverage Manager. Bringing over 16 years of experience in luxury hospitality, Rahul offers strong expertise in multi-outlet management, revenue optimization, cost control, and service excellence.

Throughout his career, Rahul has led complex restaurant and banquet operations, mentored high-performance teams, and consistently delivered elevated guest satisfaction scores. He has managed high-volume dining environments, executed large-scale events, and implemented structured service rituals aimed at improving operational efficiency while reinforcing brand positioning.

In his new role, Rahul will oversee the strategic and operational leadership of the hotel’s F&B division. His responsibilities will include driving financial performance, enhancing guest experiences, developing talent, and curating innovative programming across the hotel’s outlets.

Speaking on his appointment, Rahul Sharma said, “Hyatt Centric MG Road Bangalore represents an exciting intersection of business, travel, and the city’s evolving dining culture. I look forward to collaborating with the team to drive operational excellence, build strong customer loyalty, and create distinctive food and beverage offerings aligned with the brand’s dynamic ethos.”

With this appointment, the hotel continues to strengthen its leadership framework and sharpen its focus on delivering consistent, high-quality dining and beverage experiences. Rahul’s ability to balance fiscal discipline with guest-centric innovation is expected to further enhance service benchmarks and reinforce the hotel’s competitive positioning within Bengaluru’s hospitality landscape.


Novotel Imagicaa Khopoli Appoints Hemant Chowdhary as Director of Sales & Marketing

Novotel Imagicaa Khopoli Appoints Hemant Chowdhary as Director of Sales & Marketing

By Hariharan U

Published on February 18, 2026

Novotel Imagicaa Khopoli has announced the appointment of Hemant Chowdhary as Director of Sales & Marketing, strengthening the hotel’s commercial leadership as it grows as a premier leisure destination in Maharashtra.

With over two decades of experience across global hotel brands including Hyatt, IHG, Wyndham, and Starwood, Hemant brings deep expertise in driving revenue growth, enhancing brand positioning, and building high-impact commercial strategies across competitive hospitality markets.

In his new role, he will lead the hotel’s sales and marketing initiatives, focusing on revenue performance, strategic partnerships, and optimising the business mix to strengthen leisure demand. Hemant will also align commercial efforts with the property’s long-term growth objectives.

Hemant’s background spans leisure hospitality, pre-opening strategies, and hotel positioning, having successfully boosted brand visibility and commercial performance across multiple assignments. He holds an MBA from Welingkar Institute of Management, Mumbai, and is a graduate of IHM Ahmedabad, combining strong academic credentials with hands-on industry experience.

Anil Chavan, General Manager of Novotel Imagicaa Khopoli, said, “We are delighted to welcome Hemant to Novotel Imagicaa Khopoli. His strong commercial acumen, deep understanding of leisure-driven hospitality, and proven ability to build strategic partnerships make him a valuable addition to our leadership team. As we continue to strengthen our positioning as one of the region's preferred getaway destinations, we are confident that his expertise will play a key role in driving sustained growth and enhancing our market presence.”

With this appointment, Novotel Imagicaa Khopoli aims to further enhance its commercial roadmap, reinforcing its reputation as a preferred destination for leisure travellers, corporate guests, and experiential stays.

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