Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

By Author

Published on January 28, 2024

Conrad Pune, Hilton Worldwide's flagship luxury hotel, proudly introduces Ramandeep Singh Kapur as its newly appointed Director of Operations. With an impressive 16-year career in luxury hospitality, Ramandeep brings a wealth of experience and expertise to this key role.

Ramandeep Singh Kapur is a seasoned professional with a distinguished career that includes pivotal roles at prestigious establishments such as Hyatt hotels, Marriott International, DLF Super Luxury real estate developer, and the Oberoi Group. His extensive expertise spans leading teams in world-class business hotels, luxury real estate, and resort properties.

In his most recent success as the Operations Manager at Plaza Premium Lounge, Heathrow Airport, London, since January 2023, Ramandeep demonstrated his ability to manage operations in a dynamic international airport environment, ensuring the delivery of top-tier services. Prior to this, he served as the Director of Operations at Hyatt, Andaz, Delhi, from January 2022 to November 2022, playing a pivotal role in shaping business strategies, driving revenue, and managing various phases of hotel operations in a competitive market.

Abhishek Sahai, General Manager of Conrad Pune, expressed excitement about Ramandeep's appointment, stating, “We're excited to have Ramandeep Singh Kapur join us as the Director of Operations. Given his pivotal contributions to shaping business strategies, driving revenue, and adeptly adapting to changing market conditions, there's no doubt he's going to bring a lot to the table. With his leadership, we're eager to uphold our commitment to delivering unforgettable customer experiences for all our guests.”

With a global perspective and multilingual skills, Ramandeep stands as a valuable asset for Conrad Pune. The hotel is confident that his strategic acumen and proven track record of excellence will play a significant role in elevating the guest experience and further solidifying Conrad Pune's position as a premier luxury destination.

About Conrad Hotels & Resorts:

Spanning five continents with 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation, and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their terms — all while connecting with local and global culture. Experience a positive stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at newsroom.hilton.com/conradhotels.


DC Fans Light Up Spectrum@Metro During Electrifying Fan Sabha

DC Fans Light Up Spectrum@Metro During Electrifying Fan Sabha

By Nishang Narayan

Published on May 1, 2025

Noida's Spectrum@Metro turned into a cricket lover’s paradise as fans of the Delhi Capitals gathered in full force for a high-energy Fan Sabha celebration. The buzzing event brought a massive wave of excitement, uniting cricket enthusiasts in a colorful celebration of their favorite team.

The event was packed with engaging activities, DC-themed merchandise, and a spirited atmosphere. A highlight of the Fan Sabha was the lively quiz competition, organized by Spectrum@Metro, where lucky winners walked away with free match tickets, making the experience even more unforgettable.

To keep the energy levels soaring, Fever FM, Punjabi Fever, and 94.3 Radio One joined in as radio partners, keeping the crowd engaged with music, banter, and on-ground fun that kept fans on their toes throughout.

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Ajendra Singh, Vice President (Sales & Marketing) of Spectrum@Metro, expressed his delight at the overwhelming response:

“We are thrilled to have hosted the Fan Sabha and to witness such an overwhelming response from DC fans. At Spectrum@Metro, we aim to create unique experiences that bring communities together and celebrate shared passions. Events like these strengthen our bond with the people and reaffirm our commitment to being a vibrant lifestyle and entertainment destination.”

With this successful cricket-themed celebration, Spectrum@Metro once again reaffirmed its position as Noida’s go-to destination for dynamic, community-centric events. Cricket fans and families alike can look forward to many more such experiences that blend entertainment with emotion and team spirit.


Pullman Chennai Anna Salai Welcomes Vinodh Ramamurthy as General Manager

Pullman Chennai Anna Salai Welcomes Vinodh Ramamurthy as General Manager

By Nishang Narayan

Published on May 1, 2025

Pullman Chennai Anna Salai has announced the appointment of Vinodh Ramamurthy as General Manager, effective April 2025. With over 20 years of experience in the hospitality industry, Ramamurthy brings a strong background in operations, commercial strategy, and people-first leadership to the role.

In his most recent assignments, Ramamurthy led operations across three major hotel properties in different cities, consistently delivering excellence in guest satisfaction, operational efficiency, and team development. His ability to drive high performance and elevate service benchmarks has earned him a reputation as a results-driven and collaborative leader.

Speaking on his new role, Ramamurthy shared, “I am honoured to take on this leadership role and be a part of Pullman Chennai Anna Salai’s growth journey. The property holds immense potential, and I am excited to work alongside a passionate and talented team to elevate our guest experiences even further. Together, we aim to set new benchmarks for service excellence, foster a culture of innovation and inclusivity, and reinforce Pullman Chennai’s position as a flagship destination for both business and leisure travelers in the region.”

At Pullman Chennai, he is set to focus on enhancing guest experiences, nurturing talent, and strengthening the hotel’s positioning in the vibrant Chennai market, catering to both corporate and leisure segments. His leadership style aligns seamlessly with the Pullman brand ethos of world-class hospitality, innovation, and personalised service.

With previous leadership stints at esteemed hospitality brands including Taj and Hilton, Ramamurthy brings a deep understanding of the Indian hospitality landscape. Outside of work, he is passionate about fitness—a reflection of his balanced and focused approach to leadership.


Courtyard by Marriott Mahabaleshwar Appoints Hiten Chaurasiya as Sales Manager

Courtyard by Marriott Mahabaleshwar Appoints Hiten Chaurasiya as Sales Manager

By Manu Vardhan Kannan

Published on April 30, 2025

Courtyard by Marriott Mahabaleshwar has announced the appointment of Hiten Chaurasiya as Sales Manager. Bringing a strong background in hotel sales and a career across leading hospitality brands, Hiten adds valuable experience, market insight, and passion for driving results to the team.

Prior to joining Courtyard by Marriott Mahabaleshwar, Hiten served as Assistant Sales Manager at Sofitel Mumbai BKC, where he played a key role in managing major accounts and boosting revenue growth. His earlier career includes progressive sales roles at Trident Bandra Kurla, where he advanced from Sales Assistant to Sales Supervisor, and a leadership role in reactive sales at Radisson Mumbai Goregaon. Hiten began his hospitality journey with JW Marriott Mumbai Sahar, building a solid reputation for strategic thinking, relationship management, and deep market understanding, particularly within Mumbai and Maharashtra.

In his new role, Hiten will be based out of Mumbai, leading the hotel's remote sales office operations and contributing to the continued success and market expansion of Courtyard by Marriott Mahabaleshwar.

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The team extends a warm welcome to Hiten Chaurasiya and looks forward to his contributions in strengthening the brand’s presence and driving new growth.

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