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By Author
Published on January 28, 2024
Conrad Pune, Hilton Worldwide's flagship luxury hotel, proudly introduces Ramandeep Singh Kapur as its newly appointed Director of Operations. With an impressive 16-year career in luxury hospitality, Ramandeep brings a wealth of experience and expertise to this key role.
Ramandeep Singh Kapur is a seasoned professional with a distinguished career that includes pivotal roles at prestigious establishments such as Hyatt hotels, Marriott International, DLF Super Luxury real estate developer, and the Oberoi Group. His extensive expertise spans leading teams in world-class business hotels, luxury real estate, and resort properties.
In his most recent success as the Operations Manager at Plaza Premium Lounge, Heathrow Airport, London, since January 2023, Ramandeep demonstrated his ability to manage operations in a dynamic international airport environment, ensuring the delivery of top-tier services. Prior to this, he served as the Director of Operations at Hyatt, Andaz, Delhi, from January 2022 to November 2022, playing a pivotal role in shaping business strategies, driving revenue, and managing various phases of hotel operations in a competitive market.
Abhishek Sahai, General Manager of Conrad Pune, expressed excitement about Ramandeep's appointment, stating, “We're excited to have Ramandeep Singh Kapur join us as the Director of Operations. Given his pivotal contributions to shaping business strategies, driving revenue, and adeptly adapting to changing market conditions, there's no doubt he's going to bring a lot to the table. With his leadership, we're eager to uphold our commitment to delivering unforgettable customer experiences for all our guests.”
With a global perspective and multilingual skills, Ramandeep stands as a valuable asset for Conrad Pune. The hotel is confident that his strategic acumen and proven track record of excellence will play a significant role in elevating the guest experience and further solidifying Conrad Pune's position as a premier luxury destination.
About Conrad Hotels & Resorts:
Spanning five continents with 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation, and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their terms — all while connecting with local and global culture. Experience a positive stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at newsroom.hilton.com/conradhotels.
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By Hariharan U
Published on November 4, 2026
The Westin Chennai Velachery has appointed Avanthika Ramamurthy as Marketing Communications Manager, strengthening its marketing and communications leadership as the hotel continues to build its brand presence in Chennai.
In her new role, Ramamurthy will lead the hotel's marketing communications strategy, overseeing brand positioning, media engagement, digital communications and integrated campaigns. Her responsibilities will include strengthening the hotel's visibility and communicating its guest experiences across relevant platforms.
Ramamurthy brings more than 10 years of experience across marketing, public relations, advertising, digital media and creative communications. Her professional background spans the hospitality, food and beverage, and retail sectors, with experience working in India and Australia.
During her career, she has worked with Accor and held other marketing and communications leadership positions. Her experience includes strategic planning, brand development, creative storytelling and integrated marketing initiatives, giving her exposure to varied communication environments and consumer-facing industries.
Commenting on the appointment, Deepraj Mukherjee, General Manager, The Westin Chennai Velachery, said, "We are delighted to welcome Avanthika to our leadership team. Her extensive experience in marketing communications, coupled with her creative vision and strategic approach, will be instrumental in strengthening our brand presence and deepening our engagement with guests and the wider community. We look forward to her contributions as we continue to create meaningful and memorable experiences for our guests."
In her new position, Ramamurthy will focus on enhancing the hotel's brand visibility, building audience engagement and communicating its distinctive guest experiences. Her appointment adds to the hotel's leadership team as it continues to engage with guests, media and the wider Chennai market.
Infinity Experiences has announced two key leadership appointments, naming Prashanth Kumar as Co-Founder and Chief Operating Officer (COO), and Apoorav Pawar as Head of Brand, Portfolio & Growth.
The appointments bring together experience across hospitality operations, loyalty and membership programmes, premium financial products, portfolio strategy and brand development as the company works to expand its curated collection and membership proposition for discerning travellers.
With more than 25 years of global hospitality experience, Prashanth Kumar joins Infinity Experiences with a background spanning hotel operations, brand development and loyalty programmes.
He began his career at The Brown Palace in Denver before taking up leadership roles at Novotel Hyderabad, Hyderabad International Convention Centre, Courtyard by Marriott Ahmedabad and ibis Gurgaon. During his time with ibis Gurgaon, he contributed to developing the brand standard for India.
Kumar subsequently built Sobha's hospitality vertical in Dubai and spent approximately 11 years in senior leadership roles at Accor Plus. Most recently, he served as Chief Operating Officer at TLC DigiTech Pvt Ltd, overseeing an operation of around 750 employees across India, Kenya and Sri Lanka.
His professional experience spans several international markets, including India, the United States, New Zealand, Switzerland and Dubai. He has also undertaken hospitality management and leadership programmes at the Glion Institute of Higher Education and Cornell University.
At Infinity Experiences, Kumar will lead operations, with responsibilities covering expansion into new geographies and categories, international partnerships and delivery of the company's Infinity Membership Promise. His experience in hospitality operations and membership programmes is expected to support the company's efforts to maintain consistent standards across its certified experiences.
Apoorav Pawar joins Infinity Experiences from American Express India, where he worked across premium credit card products and lending. During his tenure, he led the Platinum Reserve and Platinum Travel products, along with EMI and other card offerings, gaining experience in product strategy, portfolio development and customer engagement.
Before American Express, Pawar held positions at RBL Bank, Indus Towers Limited and DishTV, building experience across portfolio management, business strategy and new product development.
He holds an MBA from IIM Indore and a bachelor's degree in Economics from Shri Ram College of Commerce.
In his new role, Pawar will lead the company's brand, portfolio and growth strategy, focusing on the selection, positioning and presentation of its curated collection. His responsibilities will also include membership growth and strategies to attract, engage, activate and retain members and partners.
His background in premium product development and portfolio management is expected to contribute to the development of Infinity Experiences' proposition for a global audience.
The two appointments bring together complementary capabilities as Infinity Experiences develops its collection of certified hotels and experiences. While Kumar will focus on operational delivery, expansion and partnerships, Pawar will lead the brand and portfolio strategy alongside membership growth.
The leadership additions mark a step in the company's efforts to build its international presence and establish a distinctive proposition for travellers seeking curated hospitality experiences
By Manu Vardhan Kannan
Hyatt Regency Chennai has appointed Akanksha Tomar as its new Learning & Development Manager, strengthening its focus on employee training and people development.
Akanksha brings experience in learning and development across multiple organisations. She began her professional journey as Training In-Charge at Freedom Employability Academy, followed by roles as Corporate Trainer at Sunstone and Assistant Manager – Learning & Development at DSE Technologies. Before joining Hyatt Regency Chennai, she served as Assistant Manager – Learning & Development at Hyatt Regency Lucknow, where she worked on training initiatives for employees and trainees.
Her academic background includes a Bachelor's degree in Mechanical Engineering, a Master's in Organisational Psychology and a PGD in Training & Development from the Indian Society for Training and Development (ISTD).
In her new role, Akanksha will lead learning and development initiatives for associates and trainees at Hyatt Regency Chennai. Her responsibilities will include designing practical training programmes to strengthen skills, build confidence and improve employee performance. Her background in organisational psychology will also support her approach to understanding individual learning needs and making training more relevant.
Sharing her thoughts on the appointment, Akanksha said, "I am passionate about Learning & Development and seeing people grow. What I value most is making learning practical and meaningful, and seeing training translates into real improvement in people's confidence and performance."
Originally from Gwalior, Akanksha has lived in several cities across India. Her experiences across different places have shaped her appreciation for diverse cultures and people, which she brings to her new role.
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