Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

By Author

Published on January 28, 2024

Conrad Pune, Hilton Worldwide's flagship luxury hotel, proudly introduces Ramandeep Singh Kapur as its newly appointed Director of Operations. With an impressive 16-year career in luxury hospitality, Ramandeep brings a wealth of experience and expertise to this key role.

Ramandeep Singh Kapur is a seasoned professional with a distinguished career that includes pivotal roles at prestigious establishments such as Hyatt hotels, Marriott International, DLF Super Luxury real estate developer, and the Oberoi Group. His extensive expertise spans leading teams in world-class business hotels, luxury real estate, and resort properties.

In his most recent success as the Operations Manager at Plaza Premium Lounge, Heathrow Airport, London, since January 2023, Ramandeep demonstrated his ability to manage operations in a dynamic international airport environment, ensuring the delivery of top-tier services. Prior to this, he served as the Director of Operations at Hyatt, Andaz, Delhi, from January 2022 to November 2022, playing a pivotal role in shaping business strategies, driving revenue, and managing various phases of hotel operations in a competitive market.

Abhishek Sahai, General Manager of Conrad Pune, expressed excitement about Ramandeep's appointment, stating, “We're excited to have Ramandeep Singh Kapur join us as the Director of Operations. Given his pivotal contributions to shaping business strategies, driving revenue, and adeptly adapting to changing market conditions, there's no doubt he's going to bring a lot to the table. With his leadership, we're eager to uphold our commitment to delivering unforgettable customer experiences for all our guests.”

With a global perspective and multilingual skills, Ramandeep stands as a valuable asset for Conrad Pune. The hotel is confident that his strategic acumen and proven track record of excellence will play a significant role in elevating the guest experience and further solidifying Conrad Pune's position as a premier luxury destination.

About Conrad Hotels & Resorts:

Spanning five continents with 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation, and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their terms — all while connecting with local and global culture. Experience a positive stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at newsroom.hilton.com/conradhotels.


Shivneet Pohoja Appointed Executive Chef of ITC Maurya

Shivneet Pohoja Appointed Executive Chef of ITC Maurya

By Nishang Narayan

Published on July 27, 2024

ITC Maurya proudly announces the appointment of Shivneet Pohoja as its Executive Chef. With a distinguished career spanning over two decades at ITC Hotels, Pohoja is set to elevate the hotel's culinary experiences to new heights.

A Culinary Maestro

Pohoja's illustrious career includes managing a portfolio of award-winning food and beverage outlets and bespoke banqueting. As an alumnus of the ITC Hospitality Management Institute, he has honed his skills across various acclaimed dining destinations in India, including Yi Jing, Pavilion, Ottimo at West View, and Peshawri. His specialization in sustainable Indian cuisine, including farm-to-fork and plant-based options, will bring a fresh perspective to ITC Maurya.

Elevating Dining Experiences

In his new role, Pohoja will lead a team dedicated to curating exquisite menus that celebrate indigenous cooking techniques while integrating global influences. His focus will be on enhancing ITC Maurya's dining offerings, ensuring that they continue to set the benchmark for luxury dining in the region.

A Vision for Excellence

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Amaan R Kidwai, Area Manager Luxury Hotels (North) and General Manager of ITC Maurya, expressed enthusiasm about Pohoja's return. "We are thrilled to welcome Chef Shivneet Pohoja back to ITC Maurya. His exceptional culinary talent and unwavering commitment to excellence perfectly align with our ethos of delivering consistent gastronomic experiences. Under his leadership, we are confident that ITC Maurya will continue to set the standard for culinary excellence in the region."

With Pohoja at the helm, ITC Maurya is poised to continue its tradition of culinary excellence, offering guests a unique and memorable dining experience.


Hyatt Regency Delhi Appoints Daniel Dolatre as New General Manager

Hyatt Regency Delhi Appoints Daniel Dolatre as New General Manager

By Nishang Narayan

Published on July 26, 2024

Hyatt Regency Delhi is pleased to announce the appointment of Daniel Dolatre as its new General Manager. Dolatre, a seasoned hospitality professional with over thirty years of experience, will oversee both strategic and tactical growth initiatives at the hotel.

A Wealth of Experience

Dolatre brings a diverse background to Hyatt Regency Delhi, having previously held general manager positions in South America and Europe. His career began in human resources, which helped him build strong interpersonal connections. He later transitioned to his true passion, food and beverage, where he developed a deep understanding of exceptional service and guest satisfaction.

Commitment to Excellence

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"I am thrilled to join the esteemed team at Hyatt Regency Delhi," Dolatre said. "With its rich history and commitment to excellence, I look forward to leveraging my global experience to elevate guest experiences and drive innovative growth."

Dolatre is known for his ability to develop highly motivated teams and his dedication to delivering remarkable guest experiences. His leadership philosophy, "To be of service to those who surround me," reflects his commitment to hospitality and team empowerment.

About Hyatt Regency Delhi

Located in the city’s central business district, Hyatt Regency Delhi is a luxurious business hotel just 20 minutes from Indira Gandhi International Airport. The hotel, situated on the outer ring road, is close to embassies, government offices, and corporate headquarters in Delhi and Gurgaon. It boasts 479 rooms and suites, all equipped with modern amenities and offering panoramic city views and landscaped gardens. Guests can enjoy a variety of dining options at the hotel’s award-winning restaurants, including Café, The China Kitchen, La Piazza, Syrah, TK’s Oriental Grill, Polo Lounge, and Sidewalk, the pastry shop.

With Dolatre at the helm, Hyatt Regency Delhi is set to continue its tradition of excellence and innovation in hospitality.


Reuben Kataria Appointed GM at The Ritz-Carlton, Bangalore

Reuben Kataria Appointed GM at The Ritz-Carlton, Bangalore

By Nithyakala Neelakandan

Published on July 25, 2024

The Ritz-Carlton, Bangalore has appointed Reuben Kataria as its new General Manager. Known for his extensive experience and passion for luxury hospitality, Kataria is set to lead the hotel with a focus on exceptional guest experiences and service excellence.

Kataria’s career in the luxury hospitality industry is marked by his commitment to excellence and a deep understanding of the guest experience. He has held leadership positions at renowned brands such as The Oberoi, JW Marriott, and Four Seasons. In his recent role as General Manager at Four Seasons Hotel in Bengaluru, he demonstrated his ability to enhance the guest experience through exceptional service and meticulous attention to detail.

“At The Ritz-Carlton, we believe in the power of genuine hospitality and personalized service. Our goal is to create an environment where every guest feels valued and cherished,” Mr. Kataria states. “Luxury is not just about opulence; it’s about the emotional connection we create with our guests, leaving them with unforgettable memories,” he added.

Kataria's approach aligns perfectly with The Ritz-Carlton's legendary service standards, focusing on building a sense of community among guests and staff. “Success is a collective journey. When our team is inspired, and our guests are delighted, we achieve something truly extraordinary,” he added.

Besides his professional achievements, Kataria is an avid photographer with a keen interest in wildlife. He also enjoys cooking, traveling, and spending quality time with his family.

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