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By Author
Published on January 28, 2024
Conrad Pune, Hilton Worldwide's flagship luxury hotel, proudly introduces Ramandeep Singh Kapur as its newly appointed Director of Operations. With an impressive 16-year career in luxury hospitality, Ramandeep brings a wealth of experience and expertise to this key role.
Ramandeep Singh Kapur is a seasoned professional with a distinguished career that includes pivotal roles at prestigious establishments such as Hyatt hotels, Marriott International, DLF Super Luxury real estate developer, and the Oberoi Group. His extensive expertise spans leading teams in world-class business hotels, luxury real estate, and resort properties.
In his most recent success as the Operations Manager at Plaza Premium Lounge, Heathrow Airport, London, since January 2023, Ramandeep demonstrated his ability to manage operations in a dynamic international airport environment, ensuring the delivery of top-tier services. Prior to this, he served as the Director of Operations at Hyatt, Andaz, Delhi, from January 2022 to November 2022, playing a pivotal role in shaping business strategies, driving revenue, and managing various phases of hotel operations in a competitive market.
Abhishek Sahai, General Manager of Conrad Pune, expressed excitement about Ramandeep's appointment, stating, “We're excited to have Ramandeep Singh Kapur join us as the Director of Operations. Given his pivotal contributions to shaping business strategies, driving revenue, and adeptly adapting to changing market conditions, there's no doubt he's going to bring a lot to the table. With his leadership, we're eager to uphold our commitment to delivering unforgettable customer experiences for all our guests.”
With a global perspective and multilingual skills, Ramandeep stands as a valuable asset for Conrad Pune. The hotel is confident that his strategic acumen and proven track record of excellence will play a significant role in elevating the guest experience and further solidifying Conrad Pune's position as a premier luxury destination.
About Conrad Hotels & Resorts:
Spanning five continents with 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation, and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their terms — all while connecting with local and global culture. Experience a positive stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at newsroom.hilton.com/conradhotels.
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By Manu Vardhan Kannan
Published on November 26, 2025
Holiday Inn Express has announced the promotion of Faisal Khan to the position of Hotel Manager at Holiday Inn Express Nashik Indira Nagar, effective August 2025. Faisal has been a dedicated part of the Holiday Inn Express family since 2018, consistently demonstrating leadership, commitment, and a strong understanding of hotel operations throughout his journey with the brand.
In his previous role as Front Office Manager at Holiday Inn Express Bengaluru Yeshwantpur, Faisal played a key role in improving guest satisfaction, strengthening team performance, and maintaining the brand’s service standards. With more than 14 years of hospitality experience, he brings deep knowledge of guest engagement, operations management, and team development. His leadership contributed to several achievements, including the TripAdvisor Traveller’s Choice Award (2023) and Best Department of the Year (2024).
In his new role, Faisal will lead the overall operations at Holiday Inn Express Nashik Indira Nagar, ensuring smooth guest experiences while aligning with IHG’s global commitment to quality, safety, and service excellence.
Sharing his thoughts on the promotion, Faisal Khan, Hotel Manager, Holiday Inn Express Nashik Indira Nagar said, “It has been an incredible journey with Holiday Inn Express over the past few years. The brand’s culture of growth and excellence has continually inspired me to deliver my best every day. I am grateful for this new opportunity and look forward to leading the team at Holiday Inn Express Nashik Indira Nagar to further strengthen guest satisfaction and operational excellence.”
This promotion reflects Holiday Inn Express’s commitment to recognising and nurturing talent within the organisation. It also highlights IHG’s ‘Room to Grow’ philosophy, which focuses on continuous learning, leadership development, and internal mobility. Faisal’s career journey stands as a strong example of how dedication and consistent performance are supported and rewarded with meaningful growth opportunities.
By Hariharan U
Published on November 25, 2025
ROOH San Francisco, the well-known progressive Indian restaurant in the Bay Area, is celebrating the work of its Executive Chef, Ashish Tiwari, whose culinary leadership has played a major role in the restaurant being featured in the Michelin Guide.
Chef Ashish leads the kitchen with a strong focus on technique, regional authenticity, and fresh, creative flavour ideas. His direction has helped ROOH San Francisco maintain its spot as one of the region’s most refined and modern Indian dining spaces.
The Michelin Guide recognition reflects his strength in building flavours, curating ingredients, and presenting dishes in a contemporary, global style, while still staying true to the soul of Indian cooking. Through his approach, diners get to experience Indian cuisine in a polished and elevated manner.
"Chef Ashish currently helms ROOH San Francisco, a restaurant recognized by the Michelin Guide for its excellence," the restaurant announced. "This recognition reflects his ability to maintain world-class standards in flavor architecture, technique, ingredient curation, and guest experience. His leadership and innovations have been instrumental in positioning modern Indian cuisine among the Bay Area's most respected fine-dining offerings."
Sharing his thoughts on the achievement, Chef Ashish Tiwari said, "Being Michelin Guide–recommended is more than an award, it demonstrates that the culinary direction I provide at ROOH San Francisco meets the highest international benchmarks. Through this platform, I am actively shaping the global perception of Indian cuisine by presenting refined techniques, regional authenticity, and modern Californian ingredient integrations."
His work at ROOH focuses on balancing innovation with the emotional depth and cultural richness of Indian food. Each menu is designed to showcase India’s regional diversity in a fresh, season-driven format that fits naturally into the Californian dining landscape.
With Chef Ashish continuing to lead the kitchen, ROOH San Francisco remains committed to shaping the next chapter of contemporary Indian cuisine and maintaining its strong position in one of America’s most competitive food scenes.
Published on November 24, 2025
Jaisalmer Marriott Resort & Spa has announced the appointment of Mallika Chugh as its assistant director of marketing & communications, adding depth to its leadership team as the resort continues to grow its presence among Rajasthan’s most charming luxury destinations. Known for her creative outlook and precise understanding of hospitality branding, Chugh brings strong experience across marketing strategy, communications and brand development.
Over the years, she has worked with leading luxury hotel brands, building a solid record in boosting visibility, launching impactful campaigns and crafting meaningful brand stories that connect with travellers. Her strength lies in blending storytelling with commercial strategy, ensuring every initiative carries both emotion and purpose.
Before joining Jaisalmer Marriott Resort & Spa, Chugh worked with well-known hospitality brands where she handled marketing, PR and digital responsibilities across multiple properties. In her most recent role, she managed cluster marketing communications, successfully repositioning properties, creating destination-led campaigns and strengthening engagement across domestic and global markets.
In her new position at the resort, Chugh will lead all aspects of marketing and communications, including brand strategy, content creation, media relations, digital storytelling and partnerships. Her focus will be on shaping a strong brand identity that highlights the resort’s stunning architecture, desert setting and cultural charm, while positioning it as a must-visit luxury destination for travellers from India and around the world.
“We are thrilled to welcome Mallika Chugh to the Jaisalmer Marriott Resort & Spa family. Her deep understanding of marketing, communications, and brand development, combined with her creative vision and strategic acumen, makes her a valuable addition to our leadership team. We look forward to the fresh perspectives and compelling narratives she will bring as we continue to elevate our brand and guest experience,” said Nikhil Kher, general manager at the hotel.
Speaking about her appointment, Chugh said, “Joining Jaisalmer Marriott Resort & Spa is both a privilege and an exciting challenge. The property is a masterpiece that captures the essence of Rajasthan, its heritage, artistry, and warmth. My vision is to build a brand narrative that reflects this richness while positioning the resort as a global icon of luxury rooted in authenticity. I look forward to collaborating with a team that shares this passion for storytelling and excellence.”
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