Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

By Author

Published on January 28, 2024

Conrad Pune, Hilton Worldwide's flagship luxury hotel, proudly introduces Ramandeep Singh Kapur as its newly appointed Director of Operations. With an impressive 16-year career in luxury hospitality, Ramandeep brings a wealth of experience and expertise to this key role.

Ramandeep Singh Kapur is a seasoned professional with a distinguished career that includes pivotal roles at prestigious establishments such as Hyatt hotels, Marriott International, DLF Super Luxury real estate developer, and the Oberoi Group. His extensive expertise spans leading teams in world-class business hotels, luxury real estate, and resort properties.

In his most recent success as the Operations Manager at Plaza Premium Lounge, Heathrow Airport, London, since January 2023, Ramandeep demonstrated his ability to manage operations in a dynamic international airport environment, ensuring the delivery of top-tier services. Prior to this, he served as the Director of Operations at Hyatt, Andaz, Delhi, from January 2022 to November 2022, playing a pivotal role in shaping business strategies, driving revenue, and managing various phases of hotel operations in a competitive market.

Abhishek Sahai, General Manager of Conrad Pune, expressed excitement about Ramandeep's appointment, stating, “We're excited to have Ramandeep Singh Kapur join us as the Director of Operations. Given his pivotal contributions to shaping business strategies, driving revenue, and adeptly adapting to changing market conditions, there's no doubt he's going to bring a lot to the table. With his leadership, we're eager to uphold our commitment to delivering unforgettable customer experiences for all our guests.”

With a global perspective and multilingual skills, Ramandeep stands as a valuable asset for Conrad Pune. The hotel is confident that his strategic acumen and proven track record of excellence will play a significant role in elevating the guest experience and further solidifying Conrad Pune's position as a premier luxury destination.

About Conrad Hotels & Resorts:

Spanning five continents with 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation, and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their terms — all while connecting with local and global culture. Experience a positive stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at newsroom.hilton.com/conradhotels.


Marriott Executive Apartments Hyderabad Promotes Chef Suresh Rajan Pillai as Head Chef

Marriott Executive Apartments Hyderabad Promotes Chef Suresh Rajan Pillai as Head Chef

By Manu Vardhan Kannan

Published on April 18, 2026

Marriott Executive Apartments Hyderabad has announced the promotion of Chef Suresh Rajan Pillai as Head Chef, marking an important step in his journey with the property. The move recognises his contribution to shaping the hotel’s culinary identity and his consistent focus on innovation.

Chef Suresh, who was previously serving as Chef de Cuisine, has been leading the culinary direction at Mazzo, the hotel’s rooftop restaurant. Over time, he has brought a fresh perspective to South Indian cuisine, presenting it in a way that connects tradition with a more contemporary style.

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A graduate of Oriental Catering College of Hotel Management, Madurai, Chef Suresh combines strong technical knowledge with a personal approach to cooking. His philosophy is built around the idea that every dish tells a story, drawing inspiration from the cultural roots of Madurai, the coastal flavours of Kerala, and his Malaysian background. This mix reflects clearly in his menus, which offer a modern take on familiar South Indian dishes.

During his time at Mazzo, he has introduced a range of curated dining experiences that have helped strengthen the restaurant’s presence in Hyderabad. From traditional Onam Sadhyas to specially designed Navratri menus featuring over 40 saatvik dishes, his work highlights both cultural authenticity and thoughtful presentation. Dishes like Venad Paal Konju, jackfruit masala wrapped in banana leaf, and his Malabar Feast have stood out for bringing together familiar flavours with a new approach.

His role has also been key in refreshing Mazzo’s overall menu, turning it into a go-to destination for modern South Indian dining. By combining regional influences with evolving culinary techniques, the restaurant continues to appeal to a wide range of guests.

Chef Suresh’s work has also been recognised at a national level, including the Chef of the Year award at the Restaurant India Awards 2026.

In his new role as Head Chef, he will lead the overall culinary operations of the property, focusing on strengthening its food and beverage offerings while continuing to highlight regional Indian cuisines through creative and engaging dining experiences.


Holiday Inn New Delhi Mayur Vihar Noida Appoints Bharat Khanna as Front Office Manager

Holiday Inn New Delhi Mayur Vihar Noida Appoints Bharat Khanna as Front Office Manager

By Hariharan U

Published on April 17, 2026

Holiday Inn New Delhi Mayur Vihar Noida has announced the appointment of Bharat Khanna as its new Front Office Manager, further strengthening its operational leadership team.

With over 15 years of experience in hospitality operations, Bharat Khanna brings deep expertise in front office management, guest services, and team leadership. His career spans leading hotel brands, including Taj Mahal New Delhi, Shangri-La Eros New Delhi, and Crowne Plaza New Delhi Rohini, where he has consistently delivered high standards of guest experience and operational excellence.

In his new role, he will oversee all front office operations, ensuring seamless guest journeys while upholding the brand’s service standards. His core competencies include guest relations, problem resolution, OTA and channel management, group bookings coordination, and business forecasting.

Known for his ability to mentor and inspire teams, Bharat has built a reputation for fostering a culture of performance and professionalism. His experience in managing VIP services, executive lounges, and high-profile guest interactions further strengthens his approach to enhancing guest satisfaction and loyalty.

Commenting on the appointment, Anurag Rai said, “We are delighted to welcome Bharat to Holiday Inn New Delhi Mayur Vihar Noida. His extensive experience and passion for delivering exceptional guest experiences make him a valuable addition to our leadership team.”

Sharing his perspective, Bharat Khanna said, “I am excited to be part of Holiday Inn New Delhi Mayur Vihar Noida and look forward to contributing to the brand’s commitment to service excellence while working closely with the team to create memorable guest experiences.”

With this appointment, the hotel continues to reinforce its focus on operational excellence and guest-centric service, aligning with evolving expectations in the hospitality sector


Suba Hotels Limited Appoints Hakimuddin Kanorwala as Chief Finance Officer

Suba Hotels Limited Appoints Hakimuddin Kanorwala as Chief Finance Officer

By Hariharan U

Published on April 16, 2026

Suba Hotels Limited has announced the appointment of Hakimuddin Kanorwala as its Chief Finance Officer (CFO), strengthening its financial leadership team.

A qualified Chartered Accountant and an alumnus of Indian Institute of Management Calcutta, where he completed a one-year Executive CFO Programme, Kanorwala brings a strong academic and professional foundation to his new role.

With over 15 years of experience in finance and accounts, he has built deep expertise across financial planning and analysis, budgeting, treasury, taxation, compliance, risk management, governance, strategic finance, and financial reporting.

Over the course of his career, Kanorwala has been associated with leading hospitality brands such as Hilton Hotels, Accor Hotels, and The Indian Hotels Company Limited, gaining strong domain expertise across global and Indian markets.

Prior to joining Suba Hotels Limited, he served as Corporate Director – Finance at Roots Corporation Limited, which operates the Ginger Hotels brand under the IHCL Group. In this role, he was part of the key management team and oversaw the organisation’s overall financial function.

Known for his strategic approach, Kanorwala has played a pivotal role in driving financial decision-making, supporting business growth, strengthening financial planning and discipline, and enhancing governance frameworks and internal controls. He has also led process transformation initiatives through technology and automation.

With this appointment, Suba Hotels Limited continues to reinforce its leadership structure, aiming to drive financial efficiency and sustainable growth in the competitive hospitality landscape.

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