Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

By Author

Published on January 28, 2024

Conrad Pune, Hilton Worldwide's flagship luxury hotel, proudly introduces Ramandeep Singh Kapur as its newly appointed Director of Operations. With an impressive 16-year career in luxury hospitality, Ramandeep brings a wealth of experience and expertise to this key role.

Ramandeep Singh Kapur is a seasoned professional with a distinguished career that includes pivotal roles at prestigious establishments such as Hyatt hotels, Marriott International, DLF Super Luxury real estate developer, and the Oberoi Group. His extensive expertise spans leading teams in world-class business hotels, luxury real estate, and resort properties.

In his most recent success as the Operations Manager at Plaza Premium Lounge, Heathrow Airport, London, since January 2023, Ramandeep demonstrated his ability to manage operations in a dynamic international airport environment, ensuring the delivery of top-tier services. Prior to this, he served as the Director of Operations at Hyatt, Andaz, Delhi, from January 2022 to November 2022, playing a pivotal role in shaping business strategies, driving revenue, and managing various phases of hotel operations in a competitive market.

Abhishek Sahai, General Manager of Conrad Pune, expressed excitement about Ramandeep's appointment, stating, “We're excited to have Ramandeep Singh Kapur join us as the Director of Operations. Given his pivotal contributions to shaping business strategies, driving revenue, and adeptly adapting to changing market conditions, there's no doubt he's going to bring a lot to the table. With his leadership, we're eager to uphold our commitment to delivering unforgettable customer experiences for all our guests.”

With a global perspective and multilingual skills, Ramandeep stands as a valuable asset for Conrad Pune. The hotel is confident that his strategic acumen and proven track record of excellence will play a significant role in elevating the guest experience and further solidifying Conrad Pune's position as a premier luxury destination.

About Conrad Hotels & Resorts:

Spanning five continents with 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation, and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their terms — all while connecting with local and global culture. Experience a positive stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at newsroom.hilton.com/conradhotels.


Summit Hotels & Resorts Appoints Sudhir Gupta as Corporate General Manager – Finance

Summit Hotels & Resorts Appoints Sudhir Gupta as Corporate General Manager – Finance

By Hariharan U

Published on August 21, 2026

Summit Hotels & Resorts has appointed Sudhir Gupta as Corporate General Manager – Finance, strengthening its leadership team as the hospitality company continues to expand its portfolio across India.

Gupta brings more than 15 years of experience in hospitality finance and financial operations. His expertise includes financial planning and analysis, budgeting, management reporting, taxation, cost controls, hotel pre-openings, and finance systems.

In his new role, Gupta will oversee the finance function across Summit Hotels & Resorts. His focus will be on strengthening financial controls, improving reporting systems, and supporting the company's growth and expansion plans.

Before joining Summit Hotels & Resorts, Gupta served as Cluster Financial Controller for Marriott Surat and Courtyard by Marriott Surat, where he handled finance operations for both hotels. His responsibilities included budgeting, business reviews, financial reporting, revenue recognition, taxation, cost and inventory accounting, vendor negotiations, and financial controls.

Over the course of his career, Gupta has also held finance leadership and operational roles at Southern Hotels Pvt. Ltd., 1589 Hotels Pvt. Ltd. (Clarks Collection), JHM Interstate Hotels, Crowne Plaza and The Oberoi Group. This has given him experience across both corporate and property-level hotel finance.

His experience also covers hotel pre-openings, accounting and operating system implementation, performance analysis, and the development of financial processes across multi-property portfolios.

Commenting on the appointment, Mr. Sumit Periwal, Director, Summit Hotels & Resorts, said, "As Summit enters its next phase of growth, building stronger corporate systems behind our expanding portfolio is an important priority. Sudhir brings a valuable combination of hotel-level financial understanding and multi-property corporate experience. His exposure to budgeting, controls, systems and pre-openings will be particularly relevant as we strengthen our financial framework and scale the business across new markets."

The appointment is part of Summit Hotels & Resorts' ongoing efforts to strengthen its corporate leadership and build scalable systems to support its growing hospitality portfolio.

Website: Summit Hotels & Resorts


Aureya FM Appoints Vivek Kalia as Chief Operating Officer

Aureya FM Appoints Vivek Kalia as Chief Operating Officer

By Hariharan U

Published on August 21, 2026

Aureya FM, formerly WTC Trades & Projects and Brigade Group's facilities management arm, has appointed Vivek Kalia as Chief Operating Officer.

Aureya FM provides integrated, technology-enabled facility management services across sectors including commercial, retail, co-working spaces, and community projects. In his new role, Vivek will oversee the company's operations, business growth, customer experience, and organisational effectiveness.

Welcoming the appointment, Vineet Verma, Managing Director, Aureya FM, said, "Vivek's unique blend of military and corporate leadership, along with his vast experience will be crucial in the role of COO to further strengthen our organisation. His disciplined approach, strategic thinking and strong focus on execution will bring valuable perspective as we continue to build on our foundations and pursue new opportunities for growth. We are confident that Vivek's leadership will help us navigate the evolving business landscape, strengthen our operational capabilities, and foster a culture of excellence and innovation."

Vivek brings over 21 years of experience from his career as a retired Indian Naval Officer, where he held various command and staff appointments. His time in the Navy helped him build expertise in leadership, strategic decision-making, and managing teams in complex environments.

After his naval career, Vivek spent seven years with Airbus, where he established and expanded the company's training business across India and South Asia. He later moved to Airbus Defense and Space, where he led strategic defence sales campaigns and worked with customers to address key business and operational requirements.

Speaking about his appointment, Vivek Kalia, COO, Aureya FM, said, "I am honoured and humbled by the opportunity and look forward to working closely with the team. My experience has taught me the importance of discipline, teamwork, resilience and a clear focus on execution. This is an exciting prospect, and I am committed to unlocking new possibilities, strengthening our capabilities and creating sustainable growth."

With Vivek joining as COO, Aureya FM aims to further strengthen its operations and build on its existing capabilities while exploring new opportunities in the evolving facilities management sector


Hyatt Regency Dehradun Resort And Spa Appoints Vineet Waldia as Area Director of Digital Marketing

Hyatt Regency Dehradun Resort And Spa Appoints Vineet Waldia as Area Director of Digital Marketing

By Hariharan U

Published on August 21, 2026

Hyatt Regency Dehradun Resort And Spa has appointed Vineet Waldia as Area Director of Digital Marketing, bringing more than 16 years of marketing experience across hospitality, technology, healthcare, e-commerce, and SaaS.

In his new role, Waldia will lead digital marketing efforts across Hyatt's North India cluster portfolio. His responsibilities will cover rooms, MICE and events, food and beverage, spa, and other revenue-generating channels. A key focus will be on growing direct bookings through Hyatt.com, improving digital channel performance, and supporting business growth across customer touchpoints.

Waldia joins Hyatt after serving as General Manager – Marketing at Acefone Software Pvt. Ltd., where he handled marketing and demand generation across domestic and international markets. Before this, he worked as Associate Director – Marketing at Knowlarity Communications, a Gupshup company, where he helped shape the company's marketing function and led go-to-market plans across Africa, APAC, LATAM, and AUKUS markets.

His career also includes leadership roles at Agilus Diagnostics, Headhonchos, and IDS Logic. He has also worked with Hyatt Hotels Corporation earlier in his career as Manager – Digital Marketing & E-commerce. During that stint, he supported room revenue growth across ten hotels through digital marketing campaigns and also worked on the digital planning and launch of new hotels and restaurants.

Waldia's experience covers performance marketing, SEO and SEM, customer acquisition, MarTech, CRM, AI-enabled marketing, and multi-channel campaigns. His work has focused on using technology, data, and customer insights to improve audience engagement and business performance.

His work in digital commerce was also recognised when he was named among the Top 50 Most Influential E-commerce Professionals of India by CMOAsia.org in 2016 and 2017.

Speaking on his appointment, Vineet Waldia, remarked, "Returning to Hyatt is both professionally meaningful and personally rewarding. The hospitality industry is evolving rapidly, creating new opportunities to combine technology, data, and creativity to deliver more impactful guest experiences. I look forward to working closely with teams across North India to advance Hyatt's digital growth journey."

With Waldia taking on the new role, Hyatt Regency Dehradun Resort And Spa aims to strengthen its digital marketing focus while combining technology and customer-focused strategies to support Hyatt's continued growth across North India

Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!

Subscribe to Hospitality news e-magazine for free and never miss an issue.

By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.

Advertise With Us

We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.