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By Author
Published on January 28, 2024
Conrad Pune, Hilton Worldwide's flagship luxury hotel, proudly introduces Ramandeep Singh Kapur as its newly appointed Director of Operations. With an impressive 16-year career in luxury hospitality, Ramandeep brings a wealth of experience and expertise to this key role.
Ramandeep Singh Kapur is a seasoned professional with a distinguished career that includes pivotal roles at prestigious establishments such as Hyatt hotels, Marriott International, DLF Super Luxury real estate developer, and the Oberoi Group. His extensive expertise spans leading teams in world-class business hotels, luxury real estate, and resort properties.
In his most recent success as the Operations Manager at Plaza Premium Lounge, Heathrow Airport, London, since January 2023, Ramandeep demonstrated his ability to manage operations in a dynamic international airport environment, ensuring the delivery of top-tier services. Prior to this, he served as the Director of Operations at Hyatt, Andaz, Delhi, from January 2022 to November 2022, playing a pivotal role in shaping business strategies, driving revenue, and managing various phases of hotel operations in a competitive market.
Abhishek Sahai, General Manager of Conrad Pune, expressed excitement about Ramandeep's appointment, stating, “We're excited to have Ramandeep Singh Kapur join us as the Director of Operations. Given his pivotal contributions to shaping business strategies, driving revenue, and adeptly adapting to changing market conditions, there's no doubt he's going to bring a lot to the table. With his leadership, we're eager to uphold our commitment to delivering unforgettable customer experiences for all our guests.”
With a global perspective and multilingual skills, Ramandeep stands as a valuable asset for Conrad Pune. The hotel is confident that his strategic acumen and proven track record of excellence will play a significant role in elevating the guest experience and further solidifying Conrad Pune's position as a premier luxury destination.
About Conrad Hotels & Resorts:
Spanning five continents with 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation, and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their terms — all while connecting with local and global culture. Experience a positive stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at newsroom.hilton.com/conradhotels.
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By Hariharan U
Published on December 20, 2025
As the hospitality industry in India prepares to step into 2026, operators are reflecting on a year marked by recovery, refinement, and renewed ambition. According to Pranav Rungta, Co-Founder & Director of Nksha Restaurant and Vice President of NRAI Mumbai, 2025 proved to be a strong year both for his brand and for the wider dining ecosystem.
“Nksha had a strong 2025, earning high praise for its modern North Indian cuisine, elegant ambience, and innovative cocktail programme,” Rungta shared. “Our patrons truly valued the overall experience, from exceptional service to thoughtful presentation, even within the premium dining segment.”
Operating in Mumbai’s highly competitive fine-dining space, Nksha’s ability to deliver consistent quality and value helped it stand out as a destination restaurant. The positive response has also encouraged the brand to look beyond its current footprint.
Looking ahead, Rungta revealed that Nksha is actively exploring expansion plans for 2026. “We are evaluating a new location in Mumbai and also studying opportunities in the GCC region, where we have received very encouraging feedback for the concept,” he said.
From an industry standpoint, Rungta believes 2026 will be shaped by a clear shift in demand patterns. Tier II and Tier III cities such as Pune, Ahmedabad, Lucknow, Raipur, and Indore are emerging as strong growth markets. “The demand in these cities is growing faster, and there is a massive appetite for established metro brands, provided menus are localised,” he noted.
Premiumisation is expected to continue, particularly in fine dining and craft cocktails, as Indian diners increasingly seek elevated, experience-led outings. At the same time, Gen Z-driven personalisation is set to play a larger role. “AI-powered chatbots, customised health-focused menus such as low-carb or vegan options, and immersive experiences like virtual tastings will become more common,” Rungta added.
As restaurants balance expansion with innovation, 2026 is shaping up to be a year where thoughtful growth, technology-led personalisation, and premium experiences define the next phase of India’s hospitality journey.
Published on December 19, 2025
The St. Regis Goa Resort, the premier luxury destination on South Goa’s pristine coast, is delighted to announce the appointment of celebrated Culinary Maestro Roberto Zizi as Italian Chef de Cuisine at Oliveto, the resort’s signature Italian restaurant.
Chef Roberto, a native of Sardinia, brings an impressive international background with leadership roles across renowned hotel brands worldwide. In his new role, he will oversee the complete culinary experience at Oliveto, infusing authentic Italian flavors with his refined techniques to create an elevated gastronomic journey for guests.
“With Chef Roberto joining Oliveto, we are excited to offer an enhanced Italian dining experience that reflects the finest in craftsmanship and authenticity,” said a spokesperson from The St. Regis Goa Resort.
Guests at Oliveto can now look forward to innovative menus, classic Italian preparations, and a luxurious dining ambiance designed to transport diners to the heart of Italy while enjoying the breathtaking coastal views of South Goa.
This appointment underscores The St. Regis Goa Resort’s commitment to exceptional culinary experiences as part of its world-class hospitality offerings.
By Manu Vardhan Kannan
Sofitel Mumbai BKC has announced the appointment of Mr. Ayodhya Tiwari as its Director of Revenue, further strengthening the hotel’s leadership team. With over thirteen years of experience across some of India’s most respected luxury and upscale hospitality brands, he brings a strong blend of strategic thinking, analytical expertise, and consistent revenue-driven performance.
Over the course of his career, Mr. Tiwari has built deep expertise across Revenue Management, Reservations, and Distribution, supported by a solid foundation in commercial operations and market optimisation. He has previously worked with renowned hospitality brands including Novotel, Hyatt Regency, Pride Plaza, and The Leela, contributing to several landmark properties and high-performing portfolios.
In his most recent role, he led revenue strategy for multi-property operations, delivering record occupancy levels and sustained RevPAR growth. Across his earlier assignments, he has played a key role in strengthening digital performance, enhancing market positioning, and supporting hotel openings and operational transitions, establishing a strong track record of sound commercial judgement and revenue-first thinking.
In his new role at Sofitel Mumbai BKC, Mr. Tiwari will be responsible for leading the hotel’s revenue strategy through a forward-looking and data-driven approach. His focus will include dynamic pricing, refined distribution strategies, and strengthening market share across all business segments, while supporting the hotel’s long-term growth objectives. His ability to anticipate trends, optimise multi-segment demand, and drive a profitable business mix is expected to further enhance the property’s standing in Mumbai’s luxury hospitality market.
Known as a collaborative leader with strong interpersonal skills and a solutions-oriented mindset, Mr. Tiwari brings a commitment to building high-performing teams and fostering a culture of excellence. His experience across diverse markets and his adaptability to evolving industry dynamics have shaped him into a results-driven professional with a passion for innovation and continuous improvement.
Speaking about his appointment, Ayodhya Tiwari shared, “I am honoured to join Sofitel Mumbai BKC and look forward to deepening my understanding of the hotel’s distinctive positioning and operational strengths. In my role as Director of Revenue, I am committed to advancing the property’s commercial performance by driving strategic revenue initiatives, strengthening promotional effectiveness, and optimising business mix across segments. I look forward to working closely with the team to deliver meaningful and sustainable results.”
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