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By Author
Published on January 28, 2024
Conrad Pune, Hilton Worldwide's flagship luxury hotel, proudly introduces Ramandeep Singh Kapur as its newly appointed Director of Operations. With an impressive 16-year career in luxury hospitality, Ramandeep brings a wealth of experience and expertise to this key role.
Ramandeep Singh Kapur is a seasoned professional with a distinguished career that includes pivotal roles at prestigious establishments such as Hyatt hotels, Marriott International, DLF Super Luxury real estate developer, and the Oberoi Group. His extensive expertise spans leading teams in world-class business hotels, luxury real estate, and resort properties.
In his most recent success as the Operations Manager at Plaza Premium Lounge, Heathrow Airport, London, since January 2023, Ramandeep demonstrated his ability to manage operations in a dynamic international airport environment, ensuring the delivery of top-tier services. Prior to this, he served as the Director of Operations at Hyatt, Andaz, Delhi, from January 2022 to November 2022, playing a pivotal role in shaping business strategies, driving revenue, and managing various phases of hotel operations in a competitive market.
Abhishek Sahai, General Manager of Conrad Pune, expressed excitement about Ramandeep's appointment, stating, “We're excited to have Ramandeep Singh Kapur join us as the Director of Operations. Given his pivotal contributions to shaping business strategies, driving revenue, and adeptly adapting to changing market conditions, there's no doubt he's going to bring a lot to the table. With his leadership, we're eager to uphold our commitment to delivering unforgettable customer experiences for all our guests.”
With a global perspective and multilingual skills, Ramandeep stands as a valuable asset for Conrad Pune. The hotel is confident that his strategic acumen and proven track record of excellence will play a significant role in elevating the guest experience and further solidifying Conrad Pune's position as a premier luxury destination.
About Conrad Hotels & Resorts:
Spanning five continents with 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation, and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their terms — all while connecting with local and global culture. Experience a positive stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at newsroom.hilton.com/conradhotels.
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By Manu Vardhan Kannan
Published on October 31, 2025
Novotel Guwahati GS Road has announced the appointment of Vineet Kumar Mishra as its new General Manager. With a remarkable career spanning over 19 years, Mishra brings extensive leadership experience from renowned hospitality brands such as Hilton, Radisson, Accor, and Lemon Tree Hotels.
Throughout his professional journey, he has successfully led diverse teams, driven operational excellence, and introduced guest-centric initiatives that reflect his deep passion for hospitality and service innovation. His strategic mindset and people-first approach have consistently contributed to enhanced guest satisfaction and sustainable business growth.
Sharing his excitement about the new role, Vineet Kumar Mishra said,
“As I step into this exciting new role, I look forward to continuing my journey with Accor and leading an incredible team, fostering a culture of excellence, and delivering memorable experiences for every guest at Novotel Guwahati GS Road.”
With Mishra’s appointment, Novotel Guwahati GS Road aims to strengthen its leadership team and reinforce its commitment to offering exceptional service and enriching guest experiences in the region.
Fortune Hotels, a member of the ITC Hotels Group, has announced the appointment of Satish Semwal as the General Manager of Fortune Park Haridwar.
A seasoned hotelier with over 18 years of experience, Semwal brings a proven track record in hotel operations, brand management, and service excellence. In his new role, he will lead the hotel’s operations with a focus on enhancing guest experiences and further strengthening the brand’s presence in the region.
Throughout his distinguished career, Semwal has held leadership positions across reputed hospitality brands including Lemon Tree Hotels, Sarovar Portico, Amatra Dunsvirk Court Mussoorie, Holiday Inn Katra, and Hilton Worldwide India.
Before joining Fortune Park Haridwar, he served as General Manager at Sarovar Portico Panipat, where he successfully improved operational performance and reinforced the hotel’s market position.
Known for his strong operational insight, people-first leadership style, and dedication to service quality, Satish Semwal is poised to play a key role in driving growth and excellence at Fortune Park Haridwar.
Published on October 30, 2025
Hyatt Centric MG Road Bangalore has announced the appointment of Michael Bikash Gomes as its new Human Resources Manager. In this role, Michael will oversee the complete HR lifecycle at the property, including recruitment, onboarding, performance management, training and development, employee relations, and labor law compliance.
Michael brings with him over nine years of experience in the hospitality sector, having previously served at Hyatt Place Hampi, where he successfully led HR operations and implemented the Hyatt People Philosophy with great success. His expertise in employee engagement, HR policy development, and compliance management is expected to further strengthen Hyatt Centric MG Road Bangalore’s human resources function and enrich the overall employee experience.
Expressing his enthusiasm, Michael Bikash Gomes said,
“Being back with the Hyatt Centric MG Road family makes me very happy! The warm welcome and support from everyone have warmed my heart. I'm thrilled to be back on such a vibrant team and am looking forward to developing, learning, and making memories with the Centric Circuit team. Cheers to a wonderful adventure!”
With Michael’s appointment, Hyatt Centric MG Road Bangalore continues to uphold its commitment to fostering a supportive and inclusive workplace culture, aligned with Hyatt’s core values of care, development, and well-being.
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