Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

Conrad Pune Elevates Guest Experience with New Director of Operations, Ramandeep Singh Kapur

By Author

Published on January 28, 2024

Conrad Pune, Hilton Worldwide's flagship luxury hotel, proudly introduces Ramandeep Singh Kapur as its newly appointed Director of Operations. With an impressive 16-year career in luxury hospitality, Ramandeep brings a wealth of experience and expertise to this key role.

Ramandeep Singh Kapur is a seasoned professional with a distinguished career that includes pivotal roles at prestigious establishments such as Hyatt hotels, Marriott International, DLF Super Luxury real estate developer, and the Oberoi Group. His extensive expertise spans leading teams in world-class business hotels, luxury real estate, and resort properties.

In his most recent success as the Operations Manager at Plaza Premium Lounge, Heathrow Airport, London, since January 2023, Ramandeep demonstrated his ability to manage operations in a dynamic international airport environment, ensuring the delivery of top-tier services. Prior to this, he served as the Director of Operations at Hyatt, Andaz, Delhi, from January 2022 to November 2022, playing a pivotal role in shaping business strategies, driving revenue, and managing various phases of hotel operations in a competitive market.

Abhishek Sahai, General Manager of Conrad Pune, expressed excitement about Ramandeep's appointment, stating, “We're excited to have Ramandeep Singh Kapur join us as the Director of Operations. Given his pivotal contributions to shaping business strategies, driving revenue, and adeptly adapting to changing market conditions, there's no doubt he's going to bring a lot to the table. With his leadership, we're eager to uphold our commitment to delivering unforgettable customer experiences for all our guests.”

With a global perspective and multilingual skills, Ramandeep stands as a valuable asset for Conrad Pune. The hotel is confident that his strategic acumen and proven track record of excellence will play a significant role in elevating the guest experience and further solidifying Conrad Pune's position as a premier luxury destination.

About Conrad Hotels & Resorts:

Spanning five continents with 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation, and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their terms — all while connecting with local and global culture. Experience a positive stay at Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Conrad Hotels & Resorts at newsroom.hilton.com/conradhotels.


Holiday Inn Bengaluru Racecourse Elevates Chef Pankaj Sah as Executive Chef

Holiday Inn Bengaluru Racecourse Elevates Chef Pankaj Sah as Executive Chef

By Manu Vardhan Kannan

Published on August 6, 2026

Holiday Inn Bengaluru Racecourse has announced the elevation of Chef Pankaj Sah as its Executive Chef, recognising his culinary expertise, leadership, and dedication to delivering exceptional dining experiences.

Chef Pankaj has built a strong career through years of passion, commitment, and continuous growth. Over the years, he has successfully handled both culinary and administrative responsibilities, managing day-to-day kitchen operations, leading large-scale events, and creating memorable dining experiences for guests.

Since joining Holiday Inn Bengaluru Racecourse, Chef Pankaj has played an important role in strengthening the hotel's culinary offerings. His focus on quality, innovation, and consistency has helped elevate the guest dining experience while inspiring the culinary team to maintain high standards across every aspect of the kitchen.

In his new role as Executive Chef, he will lead all culinary operations at the hotel, mentor and develop the culinary team, and continue to drive operational excellence through creative and guest-focused dining experiences.

Speaking on the appointment, the General Manager of Holiday Inn Bengaluru Racecourse said:

"Chef Pankaj's elevation from Executive Sous Chef to Executive Chef is a reflection of his remarkable talent. His passion and ability to create exceptional dining experiences have significantly contributed to our success. We are confident that under his leadership, we will scale new heights in culinary fiefdom."

Holiday Inn Bengaluru Racecourse congratulated Chef Pankaj Sah on his promotion and expressed confidence that his leadership will continue to strengthen the hotel's culinary reputation and contribute to its future success.


Hyatt Place Vithalapur Appoints Bhuwan Chandra as General Manager

Hyatt Place Vithalapur Appoints Bhuwan Chandra as General Manager

By Manu Vardhan Kannan

Published on August 6, 2026

Hyatt Place Vithalapur, Gujarat, has announced the appointment of Bhuwan Chandra as its new General Manager, further strengthening the hotel's leadership team as it continues to focus on operational excellence, guest satisfaction, and sustainable business growth.

In his new role, Bhuwan will oversee the hotel's next phase of growth by enhancing guest experiences, improving operational efficiency, driving commercial performance, and positioning Hyatt Place Vithalapur as a preferred choice for both business and leisure travellers from Gujarat and across India.

Bhuwan brings more than 20 years of experience in the hospitality industry, including 14 years with Hyatt Hotels Corporation. Having joined Hyatt Place Vithalapur during its pre-opening phase in May 2025, he played a key role in building the operational framework of the 108-room hotel.

Sharing his thoughts on the appointment, Bhuwan said:

“I look forward to delivering exceptional guest experiences for guests at Hyatt Place Vithalapur while fostering a culture of innovation, accountability, and continuous improvement at the property with my team.”

Throughout his career with Hyatt, Bhuwan has contributed across several areas, including project planning, recruitment, operational readiness, brand compliance, commercial strategy, and owner relations, ensuring the property consistently meets Hyatt's global standards.

Before taking over as General Manager at Hyatt Place Vithalapur, he served as Director of Rooms at Hyatt Ahmedabad and was part of the successful opening team at Hyatt Place Aurangabad. He has also held operational roles at Hyatt Regency Kolkata and Hyatt Regency Dharamshala, gaining extensive experience in hotel operations and leadership.

With his strong operational background and long-standing association with Hyatt, Bhuwan Chandra is well positioned to lead Hyatt Place Vithalapur through its next chapter of growth.


Dhanya Venkatesh Joins Jungle Camps India as Lodge Manager at Tadoba Jungle Camp

Dhanya Venkatesh Joins Jungle Camps India as Lodge Manager at Tadoba Jungle Camp

By Hariharan U

Published on August 6, 2026

Jungle Camps India has announced the appointment of Dhanya Venkatesh as Lodge Manager at Tadoba Jungle Camp, strengthening its leadership team with an experienced wildlife hospitality professional.

With nearly two decades of experience across India’s forests, Dhanya brings extensive expertise in wildlife tourism, lodge operations, safari experiences, guest engagement, and conservation-focused hospitality. Her career has combined deep field knowledge with operational leadership, enabling her to create meaningful and immersive experiences for wildlife travellers.

Dhanya’s journey in wildlife hospitality began as a naturalist, guiding guests through some of India’s most diverse wildlife landscapes and interpreting animal behaviour, ecology, and conservation challenges. Over the years, she progressed into leadership roles managing lodge operations, guest services, team coordination, and safari programmes while maintaining her connection with wildlife interpretation.

A multilingual professional, Dhanya is proficient in English, Hindi, Kannada, Malayalam, Tamil, and Telugu, with basic knowledge of Spanish, allowing her to connect with diverse groups of travellers and teams.

A trained naturalist and wildlife guide, Dhanya has worked across several renowned wildlife destinations including Corbett, Satpura, Pench, Tadoba, Kanha, Bandhavgarh, Ranthambore, Gir, and Kaziranga. She has held roles across leading wildlife lodges, contributing to guest experiences, naturalist training, operational management, and sustainable tourism initiatives.

One of the significant milestones in her career was becoming the first and only female driver registered by the Forest Department to operate a 4x4 vehicle inside Corbett Tiger Reserve. The achievement reflected her expertise in safari operations, forest terrain, and wildlife interpretation.

Beyond wildlife guiding, Dhanya has actively contributed to sustainability initiatives within hospitality operations. Her experience includes managing organic gardens, greenhouse production, orchard development, and beekeeping programmes, including initiatives that supported food and beverage operations through locally produced ingredients. She has also worked on composting systems and community-driven sustainability projects involving neighbouring villages.

Commenting on the appointment, Gajendra Singh Rathore, Chairperson & Managing Director, Jungle Camps India, said, “Dhanya's understanding of wildlife, years of operational experience and ability to connect with guests and teams make her a wonderful addition to Tadoba Jungle Camp. Her career reflects the many facets of wildlife hospitality — from guiding in the forest to managing the people and processes that shape a guest's stay.”

In her new role, Dhanya will oversee lodge operations, guest services, team coordination, and wildlife-related experiences at Tadoba Jungle Camp, bringing her field expertise and operational understanding to one of Maharashtra’s important tiger habitats.

The appointment reinforces Jungle Camps India’s focus on strengthening wildlife hospitality through experienced professionals who combine operational excellence with a deep understanding of conservation and destination-led experiences.

About Jungle Camps India Limited

Jungle Camps India Limited (BSE: 544304) was founded in 2002 with Pench Jungle Camp at the edge of Pench Tiger Reserve. It is India’s only publicly listed wildlife safari company and operates five properties across four Central India tiger reserves — Pench, Kanha, Tadoba, and Bandhavgarh.

The group follows a field-intelligence-led approach, with each property positioned near safari gates and supported by experienced naturalists. The company has planted more than 400,000 native trees across its properties and surrounding areas while focusing on sustainable wildlife tourism practices

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