Conrad Pune has announced the promotion of Naveen Raaj to Rooms Division Manager. With over 11 years of experience across various Hilton properties, Raaj has consistently demonstrated leadership and a deep passion for the hospitality industry, making him the ideal choice for this role.

Raaj’s journey with Hilton began in 2013, and since then, he has held key positions at prominent properties, including Hilton Chennai, DoubleTree Suites by Hilton Bangalore, DoubleTree by Hilton Ahmedabad, and Hilton Garden Inn Singapore. His involvement in the opening team of Hilton Garden Inn Singapore, combined with his international exposure, has played a crucial role in elevating guest experiences and optimizing operational efficiency.

In his new role at Conrad Pune, Raaj will oversee both the front office and housekeeping departments, ensuring smooth operations across the hotel’s 351 rooms, seven dining outlets, and nine versatile meeting spaces. Known for his dedication to quality and his innovative approach, Raaj is expected to contribute to further enhancing Conrad Pune’s position as a leader in luxury hospitality.

Raaj is also a graduate of Hilton’s Shine 1 Leadership Program and a certified Luxury Trainer. In addition to his operational duties, he is part of Hilton South Asia’s Quality group, focusing on improving guest satisfaction and implementing impactful enhancements.

Expressing his excitement about the new role, Raaj said, "I am truly honoured to step into this new role at Conrad Pune, a property that has set benchmarks in luxury and service. I look forward to leading our exceptional team and continuing to create memorable experiences for our guests and team members alike. It’s a privilege to collaborate with such a talented group of individuals and contribute to Hilton’s legacy of excellence."