Naveen Raaj Appointed as Rooms Division Manager at Conrad Pu

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Conrad Pune Promotes Naveen Raaj to Rooms Division Manager

By Nishang Narayan

Published on October 24, 2024

Conrad Pune has announced the promotion of Naveen Raaj to Rooms Division Manager. With over 11 years of experience across various Hilton properties, Raaj has consistently demonstrated leadership and a deep passion for the hospitality industry, making him the ideal choice for this role.

Raaj’s journey with Hilton began in 2013, and since then, he has held key positions at prominent properties, including Hilton Chennai, DoubleTree Suites by Hilton Bangalore, DoubleTree by Hilton Ahmedabad, and Hilton Garden Inn Singapore. His involvement in the opening team of Hilton Garden Inn Singapore, combined with his international exposure, has played a crucial role in elevating guest experiences and optimizing operational efficiency.

In his new role at Conrad Pune, Raaj will oversee both the front office and housekeeping departments, ensuring smooth operations across the hotel’s 351 rooms, seven dining outlets, and nine versatile meeting spaces. Known for his dedication to quality and his innovative approach, Raaj is expected to contribute to further enhancing Conrad Pune’s position as a leader in luxury hospitality.

Raaj is also a graduate of Hilton’s Shine 1 Leadership Program and a certified Luxury Trainer. In addition to his operational duties, he is part of Hilton South Asia’s Quality group, focusing on improving guest satisfaction and implementing impactful enhancements.

Expressing his excitement about the new role, Raaj said, "I am truly honoured to step into this new role at Conrad Pune, a property that has set benchmarks in luxury and service. I look forward to leading our exceptional team and continuing to create memorable experiences for our guests and team members alike. It’s a privilege to collaborate with such a talented group of individuals and contribute to Hilton’s legacy of excellence."

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Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.