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By Hariharan U
Published on October 14, 2026
Courtyard by Marriott Bengaluru Hebbal has appointed Ena Roy as its new General Manager, bringing over two decades of experience across leading hospitality brands, including Four Seasons, Grand Hyatt, Hyatt Regency, Sheraton, Novotel, Radisson, ITC and Oberoi.
In her new role, Roy will lead the hotel's commercial strategy, operational performance and team development, with a focus on service excellence and guest satisfaction. Her experience spans hotel operations, pre-openings, renovations, guest experience and revenue management.
Roy will work closely with the hotel's leadership team to improve operational efficiency, strengthen commercial performance and uphold Courtyard by Marriott's commitment to creating welcoming experiences for today's travellers. Her leadership approach emphasises collaboration, curiosity and connection, alongside an understanding of evolving guest expectations.
Before joining Courtyard by Marriott Bengaluru Hebbal, Roy served as Director of Operations at Sheraton Grand Bangalore Whitefield Hotel & Convention Centre. She oversaw end-to-end hotel operations, focusing on guest satisfaction and gross operating profit (GOP) performance through revenue-focused strategies and operational improvements.
Earlier in her career, Roy held leadership positions at Hyatt Regency Kolkata, Park Hyatt Chennai, Grand Hyatt Kochi and Four Seasons Mumbai. These assignments helped develop her expertise across rooms and hotel operations, service delivery and commercial performance.
At Courtyard by Marriott Bengaluru Hebbal, Roy will focus on aligning operational priorities with business objectives while fostering a people-centric workplace culture. Her experience across multiple hospitality brands is expected to support the property's continued focus on service standards and business growth.
An avid traveller and culture enthusiast, Roy enjoys discovering new destinations, learning about different cultures and connecting with people.
Marriott International, Inc. (Nasdaq: MAR) is headquartered in Bethesda, Maryland, United States. According to the company's supplied information, its portfolio comprises nearly 9,500 properties across more than 30 brands in 144 countries and territories. Marriott operates, franchises and licenses hotels, residential properties, timeshare resorts and other lodging properties worldwide. Its travel platform, Marriott Bonvoy, offers members access to a range of travel and hospitality experiences.
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